Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

Date of incident - 12/04/2019
Place of incident - Secundrabad
Sir,
Today i lost my bus pass while travelling a tsrtc bus under the route 279 which travels between secundrabad and Ibrahimpatnam, i miss placed my bus pass while returning from ibrahimpatnam.I miss palce the pass around secundrabad while unboarding the bus at secundrabad and iam not sure about where i miss palced the pass.The bus number is TS07UE506.I request for a solution or a duplicate pass if possible.

This has been going regular to this bus..
Bus no: ap11z 6239

There are almost 10 buses left from where we started and we just finished like 2km..
Upon arguing with the conductor and driver asking if this is a min auto/auto to get fully accomodated at every stop.. I mean almost 3-4minutes he is trying to stop at each station just..

Despite the fact it is a metro i don't know how other metro and ordinary buses were able to run.. I meant they already reach the destiny...
To my bad, i stood this bus which has caused delay to me and followed by issues in office...
It is not just me and everyone in our bus took an initiative to argue with bus conductor on this... He kept on saying this is how it works...

I meant i have been travelling since 5 years now and i never went back to late to reach lakdidkapul...

This guy almost took 1:30 hr to reach from lbnagar to lakdidkapul...
Both the driver and conductor looks young too and the metro bus is in condition still they do not want to run bus even at normal speed and this to during morning hours and want bus to wait 4-5min at every stop... If this is how it continues i am sure you will receive lot more complaints...
Just to track whatever info i shared on this i suggest to setup a gps tracker for 2-3 days yo identify and understand why this guys are going too slow...
.
Literally speaking there is no means travelling through ap11z6239 so late... Roads are clear... No traffic jam... Other ordinary/metro buses are going at normal speed and doesn't wait this long at bus stops and doesn't take 1:30+hrs to go make it to lbnagar from lakdikapul.

Please take necessary actions

The buses starting from 4 30 from nizamabar. I didn't note the no. Of the bus. And he took the ticket. Wt the hell with ac buses and all. We are suppose to give 588 for 2 person i gave 600 from nizamabad to hyderabad ac bus. Luxury ac bus. I was asking for change he gave 10 and i was asking for rs 2. He is saying no levu. Am i a beggar. Don't they have manners to give respect to a lady. Of not keep a round figure. So that no other person faces it. Is the government for us or them..in a day how many changes he will collect. R v not getting any respect. V learnt that government for the people, to the people, by the people.

Hello sir,

I booked 4 tickets at the counter in mgbs station hyderabad in service no 1227 mgbs (Mahatma gandhi bus station) to bailadilla. The bus service was stopped at konta instead of kiramdul. I was forced to hire a taxi for rs 5000 to reach final destination. May i please ask tsrtc to refund the ticket amount to my account

Ticket number[protected]/108
Journey date - 9th april 2019
Service number -1227
Boarding time -4pm
From mgbs to bailadilla
Reason - service terminated at konta instead of final destination kiramdul.
Refund account - [protected]
Ifsc code - sbin0014951
Bank - state bank of india

Phone number - [protected]
Email id - [protected]@rediffmail.com

I paid too much cost for luggage bringing into tne bus from few meters of distance, they cost 15kg, 2 flowers bags into the bus 100 rupees and also he (Kuli) talking unparlimentary language

And canteen rates also to high...
Please fix this problem at mgbs hyderabad

I faced this problems regularly
Today also 10/4/2019
My suggestion :

Please fix the luggage charges and learn friendly ness to kulies.

Abserve canteen rates.

Except this problems i gave 5 star rating to mgbs.

From
Ashok
[protected]
Email [protected]@gmail.com

I ask bus ticket in ordinary from nims to lb nagar and given ticket with fare price of rs20, i question to conductor why rs20, and conductor shouted on me that recently changed fares and i ask conductor i yesterday use same distance in ordinary bus with fair rs15, not agreeing conductor shouting on me.

Bus no. Ap29z2283
Conductor no.208825

I took the rtc bus from one of the signal near secunderabad club. I was about to get down at patni that is hardly 2 kms from my area. I asked him to give me 5 rs ticket as the distance is less then 2 km. He asked me to pay 10 rs. I asked why 10 rs. That # conductor started shouting on me. I told him to talk politely as i was questioning him about why wrong fare. He started shouting again and the discussion becomes a argument and further i decided to complaint about the conductor. Bus number is ap11z4895

My name is bhanu, r/o yellandu. The bus from yellandu to kothagudem the stop at old busstand is there but the driver not stopped the bus at old bus stand i crossed the bus and stopped and my wife and children climbed the bus and asked why you have not stopped the bus at old bus stand, in reply he mis-behaved with my wife and told to complain every body. The bus no. Is ts04z0178 the date of journey is on 05.04.2019 but the conducter given ticket with bus no ts04z20197 and date of journey printed on this is 30.03.2006 driver no 826087. I am here with enclosing the bus no. Whats app photo and ticket whats app photo, my mobile no. Is [protected]

Service number : 8075 from asifabad to hyderabad which had to come to calltex bus stop by 7:40 he has not come till 8:45. Driver switched off his mobile. We tried calling him from 7:15. We had to reach bus stop by 7:30 not knowing when bus will come. The driver is so irresponsible in answering while called again at 8. When there is full reservation done why do the driver have to take more people. Bus capacity is 40-50 and he takes more than 90 people stopping the bus in every 10 mins. How will it be for the people who have already reserved.. Why do they have to suffer.. This is not the first time this is happening in this service bus. And we have raised complaints more than 5 times. We neither got any response nor there is any improvement. Why the issues not taken care of. Wat are people in tsrtc doing..

On dated 7/4/2019
I was suppose to travel gdk to hyd
Bus no ts02z 0211 service no 7225.
I requisted bus driver to allow him to seat back side oh seat.
He told me that it is not allowed as per our rules.
I get down the bus i late one person favoured him allowed to seat back side of the driver. I asked him how can he seat now they he told me give complaint to any one who want to you.
While i was taking video he told that person come back later.
Please take necessary action on him
If their is such rule it has to implement to all. Their should not be exemption to his favoured fellow members.

This is suryaprakash,

While iam travelling from huzurabad to parkal on 7th apr 2018, i want to purchase a water bottle at huzurabad bus station on platform 7 stall, in this stall they are charged me extra rs. 5 on mrp and when i asked for the same they replied me that i[censored] want purchase then this is our price other wise we will not give you mentioned price with arrogantly
If you want to complaint, then go and complaint to the station manager and don't debate with us, they said.

Kindly take action accordingly on this stall owner immediately.

I am a student of msc mathematics and its my final semister i lost my pass on march 25 as i was taking metro rail from tarnaka to high tech city around 11 am as my sister had an interview in hyderabad central university i lost in this area i searched it but didnt find it... I think i lost in metro rail while the checking was going on... I didnt have the pass with me when i saw in tarnaka at 4 pm on my way back home in metro station... I lost somewhere metro station i hope i get my pass soon

Also i got this email

Your payment for the order with reference number [protected] on the merchant website : tsrtconline.in has been successfully processed.

For your convenience, we have provided the order information below.

Order information

Merchant website : tsrtconline.in
Date :[protected]:43:22
Merchant reference number : [protected]
Ebs payment id :[protected]
Payment mode : state bank of india netbanking_tp
Amount : 335.00
Customer name : tsrtc guest
Customer email : [protected]@gmail.com
Status : success

I am susmitha. I have travelled from khammam to hyderabad on 24 march sunday. When i was boarding the bus the driver said all the seats are reserved and made me sit in the conductor seat, moreover he collected inr 60 extra on the ticket. It is from kothagudem depot

I asked to return the change of inr 60 and he denied saying all the others were also charged the same. I want an action to be taken on such drivers.

Here are the details of the bus
Ap29z 3912
It started in khammam at around 3 10 or 3 15 and reached l b nagar at 7 17.
Would request to take an action and let me know what has to be done in future if i face the same incident

Hello sir/madam,

I m sonali. I request you to increase the frequency of buses (216, 217) of gachibowli route, be it morning time (8am-10am) or evening time (7pm-10pm) from and to koti. Also when compared to buses of other routes be it 127, 218, 158 the buses of gachibowli route are very few, which leads to heavy crowded buses.

I hope this inconvenience will be addressed.

Thankyou.

At the grammar school bus stop, abids, the buses change lanes at high speed without regard for the traffic moving in the left lane. They cut into the bus stop from the right most lane. While joining the road too, they take a sharp turn onto the road without watching the oncoming traffic.

Can you please sensitize the drivers to be careful. This is a school zone and there are kids moving around. Buses have a lot of blind spots and drivers ought to be extra careful while changing lanes.

Today, i ran into one such bus that cut into my lane twice - ap 11z 6334. The driver not only was rude but also tried to side swipe my car when i complained about his rash driving.

Please let me know, if there is any other forum that i need to raise this issue as well.

Respected sir,

I regularly travel from huda mayuri nagar, miyapur to ameerpet by bus no 224 / 47 d
This service is from huda mayuri nagar to darga.
This service starts at 08.15 am from mayuri nagar huda.
For the past 3 to 4 years so many people are happily travelling in this service, but 2days back this service has been cancelled suddanly, what is the reason to bus cancellation, colony people and working ladies are so compurt on this service. I request you to resume this service soon

We are waiting for yours valuable reply

Respected sir,

I regularly travel from huda mayuri nagar to kphb colony by bus no 224 / 47 d
This service is from huda mayuri nagar to darga.
This service starts at 08.15 am from mayuri nagar huda.
For the past 3 to 4 years so many people are happily travelling in this service.
But, 2 days back this service has been cancelled suddenly.
I request you to resume this service soon.

Thank you sir,
Pramada.

Iam complaining about a bus conductor of depot - zaheerabad. Drv-99030. Express bus no - ts08z0104.in the time id 7:00 i asked conductor for at mgbs to drop at lingampally but in ticket charges he took 55inr sangareddy ticket instad of 28 rupees and the conductor was in a rude manner and talking rubbish words to me and dropped me before my destination i. E jntu i dont even have10 rupeesto reach my destination please take actiontowards the concuctor

On 26/03/2019 midnight i have noticed a warangal 1 deposit green ac (Indra) bus was halted in raichur karnataka bus stand for night halt it seems at at (1am on 27/03/2/19) the bus engine was on and ac was on and both conductor and driver were sleeping inside the bus with bus ac and engine was deliberately putting on the bus number and everything you can see in the video which have uploaded. This is the way your driver's and conductors are wasting public money.