Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

From SR Nagar to Panjagutta Bus No: AP 29 Z3031 When Passenger getting down from the bus but bus driver couldn't stop the bus and pickup sudden speed then passenger was fell down, she was injured.And also conductor was not given change in time and correctly 100-10=90 but given 70 rupees only
Please take an action to Driver and conductor.
Thank you sir.

I have traveled to vishakapatnam by tsrtc bus service no 1500 which started from 21:05 from l. B. Nagar and supposed to reach vishakapatnam by 8.45 but it got inordinate delay by almost 2.30 hours delay.
If this kind of service and punctuality mainted and provided by tsrtc, then i doubt in feature occupancy will come down drastically and for sure i will not travel henceforth by tsrtc services

Our area is kphb phase 4. Here the buses are supposed to start at 7:00 am but the driver and conductor are always failing the timings. While issuing the ticket, timings are not correct on them. For example if the timings of a bus is 7:00 am the bus comes at 7:50 but on the tickets the displayed time is 7:00 am. Please solve this problem as sooner as possible.

Regarding service 1294-kurnool to bengaluru. Seat number 19, foot rest is not working. As we are choosing this facility because we will have good services and quality of bus. But foot rest is not working and when i asked bus service people they said it is knot working. I was told to cancel the ticket if i don't want the service. Is this way to treat customers.

A woman conductor in 107 j/d metro bus 11/02/2019 Monday around 11:45 has abused me racially and financially just because I didn't have 10 rs (ten rs) in change and she said "nee avva " many times to my face and called me a penniless. she commented about the way i dressed and the "big phone" I was using. This happened near the chilkalguda circle I believe she didn't have any sort of rights to call me names & the way I look. so i would like to register a complaint on her and take actions that she wouldn't misuse her position in a wrong manner.

The driver was driving very rash spotted on habsiguda route.

He over taken our vehicle from left n almost killed a lady.

I scolded him n i saw that his eyes we're red seems to be alcoholic

Plz invesitage n take proper actions

Incident date 9 th feb
Time 8 45pm
Habsiguda main road chaurasta

Bus no. Ts 08 ub 5484

U may also check cc tv camera from habsiguda signal

This is worst

He was not bothered about anybodys life

Plz look into this

Dear sir,

Today my wife and i are traveling from jbs to karimnagar. We want to use toilets for urinals.

They are collecting 2 rs charges for toilet and demanding us to give.

As per notice board, for urinals, we shouldn't pay money, but they are asking all women who are using toilet even for urinals.

There is nobody to control them? I tied to call the provided complaint number [protected], but they told me weird reasons.

Everybody don't have much money with them especially girls who are traveling alone.
They can't go out and they can't pay charges
They have to think about everybody.

Sulab complex is built for people needs but not to make money.

I have attached the video for your reference.

Please resolve the issue for better society.

Very good afternoon,
Actually my conson is bus services, via 219 lingampally or patancheru to secunderabad, in middle of balanagar there is no bus stop in between balanagar signal to prashanthnagar bus stop, in middle nearly it is 2000 meters destance, there is soo many companies there, in this 2stops middle it's not a walkable distance, please provide 300 meters near signal, or provide passingers for requesting stop, some drivers and cunductors has very rude behavior, some drivers not stop buses in signal also, they are stoping after the signal there is one bus stop, it's very far from middle of companies, and we know there is works going on, but please provide for busstops.

Thankyou.

To
The manager,
The bus number ts 08ub 5157, route number 300, lb nagar to mehdipatnam. I boarding this today (07.03.19) at around 7.45 am. That is (Bdg) depot.
The conductor behaving like he is the minister of transportation department. Looking like muslim. Behavior is very rude. He is saying that he don't ask anyone for ticket or monthly bus pass to show him. Passengers can wait and look for when he is coming. He is telling that this is my bus. If you entered in this bus you can do which i can say. Very rude behavior. Department need to be focus on conductor and driver's behavior. Need to be council them.

Hi sir,

I am residing at domalaguda (Ntr stadium) every day i have to start to my work by8.45 however i couldn't find a single bus on time and every day i have to do footboard and it's getting tough to travel in government buses. As women, i cannot travel like this and go to the office. I request you to increase the number of buses for this route (Bus number 113y). So it really helps us to reach us on time. Like me, many people are facing problems at my place.

Hopefully, you will accept my request and do the need full and i see 798 complaints are still pending i don't want my request to be pending like other.

Regards,
Aparna b.

The bus shelter at sriramakrishnapuram near kothapet is collapsing stage. One side rod was destroyed. The shelter’s tubular supporting stand is damaged and a pole is tied to it with a coir rope to stop it from falling. We request you to please provide new bus shelter at that place immediately. We are very suffering to standing and sitting and common people waiting for buses.
We request tsrtc management to construct a new bus shelter or take up repair work.
Pl do the needful.
Regards,
Rajesriramarao k
Cell:[protected]
President
Srk puram resident’s welfare association
Sriramakrishnapuram
Hyderabad 500 102

Please increase bus frequency from lb nagar to hitech city buses. Only limited buses are available in this route also it won't come as per scheduled timings.. All buses comes at same time, it will not be useful. So many people are suffering to find a bus on this route. Plz try to increase frequency at least 1 bus for 15 mins from lb nagar to hitech city and mla colony. Please note that there is no bus stop between mla colony and apollo.. Request to check the distance and facilitate the same. Previously there was a request stop available, but now it is closed

Payment deducted and ticket was not generated by the tsrtc so please accept this order [protected] and generate the ticket accordingly

I don't have money to book again for journey on 8th feb 2019,
So refund me today to book again or else confirm the order i booked order [protected]

It is very inconvenient for me and worst service by the tsrtc again
This absolutely service issue by the tsrtc and i'm suffering by them.
Take action to maintain the site properly and for better customer service

Merchant website : tsrtconline.in
Date :[protected]:37:00
Merchant reference number : [protected]
Ebs payment id :[protected]
Payment mode : yes bank account_tp
Amount : 3501.00
Customer name : tsrtc guest
Customer email : [protected]@gmail.com
Status : success

He's do not stop bus at Paradise bust stop
Bus number 229 so many people are miss when I set to conductor to make to make whistle and he isn't started fighting with me taking bus no.(ts07ub400) my mom is waiting for bus I am already I am giving the direction of my location of bus mum I am here I am here where I when I see my mum my mum is running for the bus and his non stop the bus at Paradise my can't run like young boy ok so please my request for RTC please take action thank you so much

బస్టాండ్ లో మహిళల మూత్రశాల్లాల వినియోగానికి అధిక మెత్తమ్ చెల్లించాల్సి వచ్చింది

This incident was happened on 25th january morning 04:00 am

సూర్యాపేట హైటెక్ బస్ స్టేషన్ లోని టాయిలెట్ సిబ్బందితో చేదు అనువబము ఎదుర్కొన్నాము.

మూత్రశాల్లాల వినియోగనికి 2 రూపాయిలు తీసుకు వెళ్లినచో వెనుకకి పంపించడం జరిగింది
మరల 5 రూపాయిలు ఇచ్చి వింయోగించుకోవలసి వచ్చినది

ఇది నా జీవితంలో ఒక దూరదృష్టమైన సంగతి
అక్కడ రాత్రి ఒక మహిళ సిబ్బంది ఉంది సీనియర్ సిటిజెన్, తన ప్రవర్తన చాలా అసహ్యంగా ఉన్నది

ఆమెతో నేను వాదించాను ఎందుకు నేను ఎక్కువ చెల్లించాలి

ఆమె బాధ్యతా రహితమైన సమాధానం ఇచ్చారు మరియు లేడీస్ టాయిలెట్ 5 కోసం చాలా తక్కువ అని

నేను వివిరణ కోరగా రోజు 1500 రూపాయలు లంచం గా డిపో వారికి ఇస్తున్నాము అని చెప్పింది

దయచేసి వారు మరుగుదొడ్ల కోసం అదనపు మొత్తం ఎందుకు తీసుకుంటున్నారనే దానిపై అవసరమైన చర్య తీసుకోండి.

Regards,
Vijay
91-[protected]

Dear sir/madam
As we are the people of bolligudam, hyderabad we have only the one bus is coming and going in that route 250s. We are the students suffering for traveling there no private travells like share autos. Even they come with an expensive prises. We requesting to provide more 2buses to this route there is a bus depot nearer chengicherlla even from that place would to travel from this route. We are hoping that you are arrange shortly to this route
Thanking your sir

Hello,
Good morning,

Respected sir/ma’am,

I need to complain about the improper time interval of buses coming on bus stops of route 222. (I board from madhapur to care hospital).
We need to wait for bus half an hour to one hour because sometimes two buses come at the same time so there is no bus for another half to one hour.
I just need to say that, the drivers are not taking care in the time gap between the preceding bus.
Some time the buses are very late they do not show up after 9 pm. If they do they do not complete the route.

Thank you,
Your faithfully
A concerned hyderabadi

Good Evening,
Respected Sir,
When I was travelling to Office from Beeramguda to Ameerpet, I Saw an Ambulance going with the Patient to JNTU Hospital. @ Lingampally around 6-8PM their will be an huge traffic jam Daily, On 31st January 2019 @ 06:30 PM An Ambulance was moving to JNTU The Bus Driver Not Giving a Side to Ambulance, Please take an Action On Him. When I Asked him about the situation of the Ambulance He Shouted on me, and I got an Angry and Left the Place. Why means He will Travel around the HYD so some Frustration I understand, But The Person Life is Important Than his Frustration.

I have travelled from Secunderabad to Hanuman temple(karkhana) on 30/1/2019 around 8.45 pm via route 21w west venkatapuram, bus number AP11Z0995, bus conductor (conductor no. 214275, printed on ticket) has not accepted 10 rupee coin, though it is legal tender. He refused to take 10 rs coin even I told it's legal. Even He refused to told his name and somehow I managed to capture his photo.

I request the concerned authorities to strict action against the Conductor and issue proper guidelines to the TSRTC staff.

I have attached conductor photo and bus ticket, I have travelled.

An earlier action towards this issue is highly appreciated.

Thanking you

Regards
Satish Kumar
satya.[protected]@gmail.com

Sir/madam
I traveled in the bus with the service no 1006 / bngchandapur-jbs on 29thjan 2019, i was alloted seat number 13 in the bus, following are my ticket details
Ticket no :60458579 uid number :1841
Service code/name : 1006 / bngchandapur-jbs
Service category: suplux
From : hebbal opp to ps to : jadcherla
Pickup point : hebbal opp to ps
Pickup point adress opp to policestation
Date of journey : 29-jan-2019
Depart on : 29-jan-2019 20:45
No. Of seats : 1 (Adults: 1 children: 0)
Arrival on :30-jan-2019 05:30

There were other passengers who traveled in the same bus. Some have advanced booked their ticket while others bought their ticket in the bus itself.
I had placed my two bags over my seat in the deck
*there was one cloth bag with blankets and other clothes
* second bag is a travel bag,
Brand : leviya,
Colour :balck and violet,
It has one compartment for a laptop and two other compartment for clothes and stationary materials. I was carrying a laptop, some clothes, three books, one pouch with stationery items and a second pouch with an external
Hard drive.
I casually checked the deck when the bus stopped at kurnool bus stand and found my travel bag missing.
I found another bag in its place which i submitted it at the 'outpost of kurnool 4th town police station' at the bus stand.
I request you to provide me the details of the passengers who have booked their tickets in advance, i can at least check with them if they have misplaced their bag with mine.
Also please check with the bus drivers of the particular bus if they have got any enquiry regarding a missing bag or a bag they mistakenly took with them.
Yours sincerely
Annapureddy dheeraj reddy,
H. No m. I. G 136,
A. P. H. B colony, miryalaguda, nalgonda
P. B no : 508207
Contact no : [protected]