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Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

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Updated: Feb 20, 2026

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Bad 😕 It seems that Telangana State Road Transport Corporation [TSRTC] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Telangana State Road Transport Corporation [TSRTC] reviews & complaints page 83

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Currently there is no bus running from manikonda to hitech city at 9am, although it is available at 8am and 10am. Which will be too early and too late for normal working hours. So, please run a bus at 9am which will be more suitable for employees going to office. This will help for people who uess 2-3 buses to reach hitech city and can go to office on time.

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Paul67

from Anantapur, Andhra Pradesh

Feb 19, 2019

I paid for only one ticket instead of two and feel guilty
Ticket price is RS.15/- but want to pay including penalty
I am attaching the tickets to track the conductor and pay
Please help me to pay

S

Sathishkumarg23

from Addanki, Andhra Pradesh

Feb 20, 2019

Driver is chewing gutka while driving and spitting it at front corner of driver seat. It just looks like indian public toilet. It is smelling so badly till first two rows. I feel the driver has no ethics to be a govt employee. When driver is not maintaining cleanness then how can we expect cleanness from passengers.
bus no: AP29Z1261

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Address: Nalgonda, Andhra Pradesh, 508001

I was about to travel daily from nalgonda - hyderabad and hyderabad - nalgonda, ticket issuing system was really bad... They don't issue the tickets for the who are waiting in the line for hours, but they issue the tickets who are known people and familiar with the public known name. The worst system i have ever seen, please provide the online booking for the public which is easy to book the bus ticket without any problems...
I hope you will take action on this and solve the public problem by providing online system

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Address: Hyderabad, Telangana

Bus number: ap29z1584
Date: 17-02-19
Time: 8:10
Bus route: manikonda to mehdipatnam

The bus is coming from manikonda to mehdipatnam time 8:10pm. The driver is talking to some aunty and didn't stop the bus in bus stop. Almost 5-7 people are there in bus backside. When i asked to stop the bus he told me to get down the bus by jumping out of the bus. He behaved very rudely. Even the conductor and bus members are telling him to stop. But he behaved like a country brute and used abnormal words. He dropped me after 2 stops. The driver age is around 40-45. But no common sense at all.. He might also had some girl child na.. Waste fellow..

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Sikiriran

from Thiruvananthapuram, Kerala

Feb 19, 2019

I m residing at dhulapally today 7:30 bus is not at all come...my time was wasted and I missed my office transport due to this... please take a necessary action and kindly follow up the same... at least no prior intimation is not there...😡😡😡😡

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Pragnya Rinky

from Hyderabad, Telangana

Feb 19, 2019

The bus is stopped for almost half hour with almost full people near the market...the driver and conductor got down to buy vegetables and fruits. Lame behavior

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Sir, iam travelling from bhupalapally to hanmakonda in express bus with my two children, tkt no tn-d87014, cond no 651668. When we are enter in to the bus the lady conductor misbehavior and talking too much unparlarment language without any reason. Actually my child 4 years only, but she is not accepted and talking ugly word with me. We taking tkt those child also. I have bad experience in this conductor misbehavior and respectless talking whole journey. Please look in this matter for passengers happy journey.

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Ajay Sudharshanam

from Manuguru, Telangana

Feb 19, 2019

Depo manager, tsrtc jagityala depo
Sir I have boarded super luxury bus no ts 21z0058, it's a worst bus I have seen it doesn't have to, mobile charger not working, it don't have proper windows to close . My only request to use good buses tq

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aswathik

from Hyderabad, Telangana

Feb 19, 2019

My ticket number 59681301 and refund amount Rs. 980 from Hyderabad to Bangalore was cancelled on[protected]. The refund amount is still not credited back to my account.

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Address: Hyderabad, Telangana

Sir,
I, bommagalla chanakya travelled on delux bus from jbs to karimnagar having bus number ts02z 0223 on[protected] at 8:15pm from jbs. The bus belongs to godavarikani depot. The driving is very reckless. He talked to phone two times while driving. It is very dangerous to passengers. His behaviour also very rash. I asked him about seat vacancy before i take ticket. He said available and gave me a ticket. But after that there is no seat available to me. I asked him about that and he gave me a rude answers to me and told me that is not his responsibility. I travelled with discomfort. For long journeys it is better to check seats before giving tickets to passengers. So please take action on him for his reckless driving and rude behaviour.
Thanking you sir

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Keerthi Reddy

from Nizamabad, Telangana

Feb 19, 2019

The driver of bandanarsampalli bus on 12/02/2019 has been overly reacting and not stopping the bus near the request bus stop where many of the clg & school students are waiting at the mrng tm and even by the demand of the parents of the children also the driver was not stopping the bus

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Address: Hyderabad, Telangana

Respected sir/madam,
I am one of the regular passenger from mehdipatnam to chandrayangutta i. E., 300 route buses specially bandlaguda depot buses
The drivers never follow their rules and drives rash driving
They won't stop stop buses in bus stops specially stops like x road, dairy farm, some times in rethibowli
They always focus on their shift timings not for passengers sake
We are the payees of rtc but not giving respect to passenger

Please solve such type of problems even this problem is facing senior citizens and phc's

Give counselling to drivers for following such rules.

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Address: 500068

I boarded a tsrtc bus from guntur trip no 7774 from ongole to bodhan, and requested conductor for a front seat upto lb nagar and he allotted seat no 25 and i paid ₹391/- and boarded the bus at 7.50pm on 14-02-19. To my great surprise at 9.05pm in vijayawada bus station three women come with reservation details for seat no’s 25, 26 and 30. They asked me to get up and go to last row. How can each station issue new reservation after the bus has left and conductor is authorised to give away tickets to others? If the bus was full before vijayawada would those three women would be refused boarding? Or would you not allow? Please reply

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Address: Hyderabad, Telangana, 500010

Sir,
I'm an engineering student of 3rd year travelling from ghatkesar to Alwal from 3 years.

We have exclusive buses to our college from ECIL. So, I have taken this exclusive bus pass which is valid in both exclusive and general buses.

So today as I was coming back home i.e., 14th February 2019 evening time 5 49pm conductor have misbehaved and forced me to take ticket even I have a valid pass.

I spend 800 for this pass and he had spoke so harsh and rudely. So I think that consumer forum will take my request for granted and take necessary action against the conductor and provide me refund.

Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.

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Address: Hyderabad, Andhra Pradesh, 50008

I lost my handbag on 12th feb 19, in koti to 127lh blue bus. I boarded the bus at ratnadeep, hi-tech stop at around 6:45 pm and got down under bridge hi-tech city metro station as the bus was not going to my place. The purse had my pan card, voter id card, csd canteen card, office id card and my visiting cards. It had my room and office keys. It also had few ladies makeup things. It had rs 35 /-. The purse was brown colour. It had a black small wallet and white small pouch inside it.

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Address: Hyderabad, Andhra Pradesh, 500019

Conductor misbehaved, he behaved very rash. He did manhandling on 01 feb 2019 (Mitrivanam to kottaguda) 10h bus. Details on ticket con: 213944, fx[protected], mcno :hcu038.in bus i was standing aside, conductor came to give the tickets, at that time bus was little bit rush. He requested one person to come inside. She didn't listen him. He came my side and shown that angry on me and he thrown me, i was fallen down. Rather than asking apologize he still shouted on me try to let get down from but by pulling my hand. I denied to get down, again he tried to push me inside by his hands.

Please take the proper action. As a human being we need to respect the others.

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Address: Hyderabad, Andhra Pradesh

Respected managers,
Sir, i saw most of the conductors are not taking tickets for every bus stop. They are chitchating with drivers. Daily i travel from ramanthpur to miyapur, for example instead of taking ticking ticket at narayanaguda, they are taking at lakdikapool. If this repeated, how much loss does rtc gets. Daily reading in news papers, rtc is in loss. This is only due to this system. And you people should provide more buses in busy routes and peak times.in peak times we see less buses, other times more buses with empty seats. Thanking you

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Shravani Solasa

from Hyderabad, Telangana

Feb 13, 2019

Long waiting time for khammam depot buses from kphb bus stop.compared to tsrtc apsrtc buses are coming on time.

Please check on this.

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Address: Khammam, Andhra Pradesh, 507003

Hi team,

I have booked ticket in tsrtc and cancelled a long ago, but till now, my money is not get credited.
I emailed and called to customer care, there is no proper response and t they are showing disloyalty towards customers.
Ticket number: 60348492 uid: 1811
Ob ref number:[protected]
Passenger details: rajitha and vamshi
Contact: n. [protected]@gmail.com

As a government organization, the service should be loyal and timely manner, but this case they are lazy and not providing proper services to the people in the state.

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Address: Hyderabad, Telangana, 500034

From SR Nagar to Panjagutta Bus No: AP 29 Z3031 When Passenger getting down from the bus but bus driver couldn't stop the bus and pickup sudden speed then passenger was fell down, she was injured.And also conductor was not given change in time and correctly 100-10=90 but given 70 rupees only
Please take an action to Driver and conductor.
Thank you sir.

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I have traveled to vishakapatnam by tsrtc bus service no 1500 which started from 21:05 from l. B. Nagar and supposed to reach vishakapatnam by 8.45 but it got inordinate delay by almost 2.30 hours delay.
If this kind of service and punctuality mainted and provided by tsrtc, then i doubt in feature occupancy will come down drastically and for sure i will not travel henceforth by tsrtc services

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Feb 12, 2019

Updated by Mogiligidda sreedhar rao I have traveled on[protected]

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vasudevala jaipal Reddy

from Banswada, Telangana

Feb 13, 2019

Tsrtc drivers and Cundoctors too bad behaviour talking too bad and must should be conductors not give respect to passengers, my interaction is not going buss in bus bay not stop in bus stop and one thing bus conductors got given exact bus ticket (pick and drop ponit not correct) I give very serious complaints for TSRTC DRIVERS AND CONDOCTERS

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Address: Hyderabad, Andhra Pradesh, 500072

Our area is kphb phase 4. Here the buses are supposed to start at 7:00 am but the driver and conductor are always failing the timings. While issuing the ticket, timings are not correct on them. For example if the timings of a bus is 7:00 am the bus comes at 7:50 but on the tickets the displayed time is 7:00 am. Please solve this problem as sooner as possible.

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Regarding service 1294-kurnool to bengaluru. Seat number 19, foot rest is not working. As we are choosing this facility because we will have good services and quality of bus. But foot rest is not working and when i asked bus service people they said it is knot working. I was told to cancel the ticket if i don't want the service. Is this way to treat customers.

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Address: Hyderabad, Andhra Pradesh, 500061

A woman conductor in 107 j/d metro bus 11/02/2019 Monday around 11:45 has abused me racially and financially just because I didn't have 10 rs (ten rs) in change and she said "nee avva " many times to my face and called me a penniless. she commented about the way i dressed and the "big phone" I was using. This happened near the chilkalguda circle I believe she didn't have any sort of rights to call me names & the way I look. so i would like to register a complaint on her and take actions that she wouldn't misuse her position in a wrong manner.

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Address: Hyderabad, Telangana, 500076

The driver was driving very rash spotted on habsiguda route.

He over taken our vehicle from left n almost killed a lady.

I scolded him n i saw that his eyes we're red seems to be alcoholic

Plz invesitage n take proper actions

Incident date 9 th feb
Time 8 45pm
Habsiguda main road chaurasta

Bus no. Ts 08 ub 5484

U may also check cc tv camera from habsiguda signal

This is worst

He was not bothered about anybodys life

Plz look into this

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Vijju Reddy

from Hyderabad, Telangana

Feb 11, 2019

I get in to the bus in sr Nagar stop but conductor gave the ticket from nims. I am asking about this conductor showted on me. She didn't give proper answer. This not fair conductors also started corruption. Please take action onthis. They are charges extra money from passingers

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Address: Hyderabad, Telangana

Dear sir,

Today my wife and i are traveling from jbs to karimnagar. We want to use toilets for urinals.

They are collecting 2 rs charges for toilet and demanding us to give.

As per notice board, for urinals, we shouldn't pay money, but they are asking all women who are using toilet even for urinals.

There is nobody to control them? I tied to call the provided complaint number [protected], but they told me weird reasons.

Everybody don't have much money with them especially girls who are traveling alone.
They can't go out and they can't pay charges
They have to think about everybody.

Sulab complex is built for people needs but not to make money.

I have attached the video for your reference.

Please resolve the issue for better society.

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Shiny Nobitha

from Bhimavaram, Andhra Pradesh

Feb 12, 2019

Hi sir, actually after getting bus he stoped upto 1hr delay for me. Plz take a action on this serviourly... Bus no TS21z0047

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Address: 500037

Very good afternoon,
Actually my conson is bus services, via 219 lingampally or patancheru to secunderabad, in middle of balanagar there is no bus stop in between balanagar signal to prashanthnagar bus stop, in middle nearly it is 2000 meters destance, there is soo many companies there, in this 2stops middle it's not a walkable distance, please provide 300 meters near signal, or provide passingers for requesting stop, some drivers and cunductors has very rude behavior, some drivers not stop buses in signal also, they are stoping after the signal there is one bus stop, it's very far from middle of companies, and we know there is works going on, but please provide for busstops.

Thankyou.

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