Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

I booked ticket from hyderabad to khammam with atm card on 24/02/2019 at 16:12:42 hrs. My account was debited rs 355/- to travel on 25/02/2019 in rajadhani service. I received payment success acknowledgement vide[protected] ref no [protected] by e-mail. Ticket was not generated. Till now i didn't not received refund amount or refund intimation. Please do the needful in the matter.

Respected sir,
I have been observing since last 3 years, there were no busses running in peak time from patancheru to gachibowli. From 9-10am there were more buses which are almost free. Today i waited 1hour from 10am to 11.10 am, but there were no buses available at this time. After 11 am one bus came that too full not even having space to stand. It's really sad to see atleast one bus is also not available during this time. There were so many people who are working in gachibowli coming from patancher, beeramguda, ashok nagar.
Could you please increase increase the no. Of buses at this time as we are suffering from traveling to gachibowli.

Thanks& regards,
Swetha.

I have tried booking a ticket through tsrtc online, even though money was deducted, ticket was not booked.
Date :[protected]:42:53
Merchant reference number : [protected]
Ebs payment id :[protected]
Payment mode : icici bank account (Mobile friendly)_tp
Amount : 496.0
Contact: [protected]@gmail.com
Phn: [protected]
Please resolve my issue and refund my money.

We people chose Super luxury services over express srvc only with a reason of charging socket availability and iam observing since last 10 journeys in karimnagar to hyderabad or hyderabad to karimnagar route that no bus is had a working socket in all these journeys in a span of last 2 months. And today iam in a bus and came across same issue. The super luxury bus service no is 7085 karimnagar to Hyderabad having plenty of sockets throughout the bus but, no socket is in working condition the reason for which we chose a super luxury over a express is all about seats and charging sockets and this is disgusting that we don't getting what we are paying for. TSRTC should look over this

Bus is staying more than 1 hour from 1.45 to 3.15 even latter buses going to their destination and reach to us every passenger waiting... Irregularity in bus timings makes public in comfortable as time is limited especially for students like me just simply wasted my valuable time stupid controls by rs rtc on their staff this is how u people wasted our money and time and u said rtc in loss this show how u looted people ap 11z5869

Hi, i'm from sircilla, i have booked the tsrtc bus from sircilla to hyderabad, pick up time from sircilla is 9.30 am, i have called the bus driver he told me that bus is still at vemulawada depot and he was searching for ticket machine, will be reach sircilla by 30 mins late, i'm facing this type of issue second time, two weeks back i have faced the same issue, please take on action on vemulawada depot management.

I travelled multiple times in pushpak but none of the tc tender the change. For example: fare from airport to kukatpally is 265 but t. C. Charged 270 and when we ask for 5 ₹ change then t. C. Ask us to give change instead of returning 5₹. Apparently, we don't have change and he keep 5₹ with him. It's a strange practice and i am sure many traveller tips would have faced the same

Please make some effort to book cashless ticket in bus itself.

There is no proper maintanance of seats and interiors are not in healthy and hygine...
Even glasses are dirty...
Journey in this bus is not at all fullfill the rtc promising words to passengers.
Its clearly showing the maintanance state and style of the particular depot and i'm observing the same bus in the same state from last 5 months...
I request you to do the needful and maintain or replace the bus as per your guidelines at not the cost of passengers safety and comfort
Ap20z0142
S. No. 64546
Depot: mdr

Hi sir /mam
I tried to book 2 tickets from mumbai to hyderabad i completed the payment process money was debited but tickets was not confirmed. Payment order with reference number [protected]. Amount debited was 3760 from sbh account payment was done by net banking please more over am calling to tsrtc customer care service [protected] they are not picking calls please check this and respond to my issue

Merchant reference number : [protected]
Ebs payment id :[protected]
Payment mode : state bank of india netbanking_tp
Amount : 1844.0
Customer name : tsrtc guest
Customer email : [protected]@gmail.com
Status : success
Money was debited but ticket not booked
From banglore to hyderabad garuda plus volvo
Date of journey on 2nd march 2019, time of service 21:15 from kempegowda. I was trying to customer care but no one picking up the phone

Hi,

I have booked the ticket from jagityal to hyderabad on 24 feb 2019 but didn't get e-ticket copy. The payment was successful though.

Below are the transaction details

Merchant reference number:[protected]

Ebs payment id:[protected].

Amount:280

Please refund back my money.

Thanks

In mgbs they are charging money rs.5 for free toilets (Toilet no.3) opposite to platform no.13, i asked him about toilets are free even he took rs.3 & when i about to call the complaint no. Which is displayed on the board then he returned my money back rs.5 & shop no.100 i bought a kinley water bottle i asked them mrp is rs.20, they charged me rs.25

Today i was traveling from mgbs to shirdi at platform no 50 and saw shop keepers were calling customers to come to their shop they are calling all men, women, children and also i told in sm office no one is responding nor taking any action on this
Is this bus stand are fish market. They should give some respect to the customers and maintain dignity.
Kindly take serious action on this issue.

Dear team,
This is regarding allocation of ladies seats.
Background:
I have booked ticket to kurnool from hyderabad (Mgbs). Please note am single lady traveller. Enclosed ticket details.
Issue: when i boarded bus, found some male person occupied my seat and after getting to know about my reservation the seat was given but still the male person occupied seat beside me.
I have requested the conductor/ driver to change my seat as am not comfortable sitting beside him.
Driver/ conductor reply is this way"why don't you book ur seat in front and i can't help u... I am helpless i[censored] book last seats"
Also insisted me to sit in my place saying he vl think off in middle of journey.
Here how could some one in his duty forget the comfortness of ladies even though saying am not comfortable to travel for almost 5 hrs.

Request to understand, still how and why people don't think on security n comfortness of ladies, here person being a responsible and face of tsrtc to travellers, responded in a rude way.

Hoping tsrtc would definitely react and take action to avoid this kind of situations happening to other ladies.

Poor maintenance if tsrtc regarding bus timings everytime busses are coming late than expected time. Even in non busy days too... Tsrtc completely failed in maintenance. Can anyone provide me the way how to take this to higher officials to solve this problem. It will be better if tsrtc conducts a survey regarding it. I believe government has to take care if it.

Sir
Please provide bus facility district buses from bhel-lingampally to sangareddy in the morning hours i. E., at 9.20 am to 9.45 am, as that is the peak timeand we have to reach office by 10.30 am.
Since the last week and this week, we are getting late to duties due to non availability of buses at that time.
Hence i request you to look into the matter and solve the issue.

Some working staff of mgbs on dated 21/02/2019 2:00am gave wrong information that buses available to vijayawada was only one around 2:0 0am and hurried us to go an get the tickets from the counter and ticketing is not available in bus. So hurriedly we went and bought tickets later we came to know that ticketing was available in bus also, i got the last seats as the passengers came after me directly bought tickets from the driver cum conducter. Was these system of misguiding is user-friendly?. Later i came to know 4 buses one after one are ready to departure in interval of 15 to 20 min. But due to wrong information i purchased the last row ticket which was very uncomfortable for me to board. That too staff in ticket counter is not exactly tendering the change. His intention was to earn illegally (Bribe) on every ticket. When i asked there is a different of rs. 5. He is trying to convince as i questioned him. Next to me another passenger ticket fare was 355 but the ticketing staff collected 375 ruthlessly this what the things are going on the passenger could not question as because the bus in going to departure he left his 20 rs as arguing with the staff may return the extra collected money but he may miss the bus. Many passengers are facing the same problem but they don't know whom to question and how to eradicate. Many of the passengers don't have literacy. Keeping this points important i request the dignitaries to take action such that this may not repeat in future and to make the transportation services more friendly.

I have booked a ticket from hyderabad to korutla today at 5:40am, i have called the driver and requested him that i will board the bus at alwal as there are no options available for me to go to bus station at that time and he was rude and being used the utterly bad words. He is blaming tsrtc for keeping the online ticketing system. He is not worthy to the department. I wanted you people to take necessary action against the driver and here are the details of my journey and the driver details

Thank you for choosing tsrtc. Journey: jbs-korutla service no: 7421 driver: k g rao contact no.: [protected] pls report 15 before departure: 20-feb-2019 05:40. Ph:[protected], www.tsrtconline.in

I asked driver cum conductor (K. Srinivas) of asifabad depot to give ticket to hyderabad, he told me reservation is over no seats available. Then i replied to give one ticket to mancherial. I was sitted in seat number 3. The seat number 3 is unreserved. After when mancherial stage came i asked to give one ticket to hyderabad. He behaved like rowdy fellow shouting loudly. Please look into the matter i will available any time to cooperate with you.

In this bus there is no conductor, i am unaware of that, i was sitting in last seat, driver came to my seat and talked very rude with rubbish language to take ticket, i took money (200/-) and went to driver to take ticket, ticket was 186/- he given 10/- back and said there is no change 4/- to give, and stared talking rudely again reg. Change, i said give afterwards, he gave 1/- and said take 2/- there is no change with him, i do have change so i came to my seat (Last seat) and gave 6/- + his 1/- and said to give 10/-he again started scolding with very bad and vulgar words, this is not at all acceptable, please take required action for his behavior.
Bus no - ap25z0102
Bus route-hyderabad to nizamabad
Thank you