Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

Sir/madam,
Am a govt employee, i got into a bus in mgbs on 27/12/2018 which is going to tadipathri with service no. 1719 where i need to get down in kurnool. While getting into the bus at 8: 20pm driver assurred that it will start in 10min but he started at 9:15pm and in between the stops he stopped and wasting the time which is valuable for us. Please am requesting you to look into this issue.

I asked for a ticket at srisailam tsrtc point counter to travel to hyderabad jbs where he answered and told that mgbs is the only last point for the bus which we are about to board bearing service number (3183)
Later i asked the bus driver about the last dropping point where he said jbs is the last point
We asked the bus driver to drop us at jbs and told about the negligence and wrong information given by their own tsrtc employee, after all the argument he refused to drop till jbs and left us in mgbs at 12 05 am morning and there is no bus available to travel to jbs at that time and with no other choice we booked a cab which costed me 280rs.
Please kindly take action against the negligence and wrong information given by tsrtc employees

Date :[protected]
Sir,
On sat while travelling in abus 1z i have lost my bus pass.
I had showed my bus pass to the conductor while i was keeping my bus pass in bag i think it slipped away.
I want to get a new pass issued
Help me with procedure to get a renewed bus pass so that i can goto college conviniently.
It's a humble request to issue me a new bus pass

Armt company runs a bus from jagdalpur (Chhattisgarh) to hyderabad (600 kms. Approx). Every time i travel in this bus and find out it is so overloaded that even breathing becomes difficult. Even today it is so overloaded that this 60 seater bus is carrying almost 180 passengers. Standing passengers are falling over on seats due to which female and children passengers are going through hell. This bus has started today (23/12/18) at 4pm from jagdalpur and will reach telangana border chitti near bhadrachalam at around 11 pm. The bus number is cg17 0995. I have lots of hopes from telangana govt that they will give severe punishment to the company who are playing with innocent people's lives.

On[protected] service no 1797 hyd-vja bus depatured before time than actual time and he didn't even called the customer and bus driver is arguing it is our mistake not to call driver and he is saying silly reason that diksuknagar customer is calling to come. Serious action should be taken name ravi we will miss one day of time due to this not only for me this happened to other customers u can check cc tv footage for proof actual time 6: 45 departed before 6: 40

Ts 23z 0016 - early mng 5.45 bus from mgbs to vmd

There were several ladies standing in the bus but they are not been respected by the 4 male passengers you occupied the ladies seats

I am a lady passenger who was uncomfortable to sit beside a male passenger

Conductor dint support in the situation

I hereby respect to take action against the conductor who should make sure, ladies seats are occupied by ladies

Please shift back the busses pickup point back to koyambedu. It is 25 km from the city and a horrible transport facilities make it very difficult to reach madhavaram.
While coming back to chennai also the drop point is madhavaram and the local chennai busses take advantage of the situation and charge more than the regular priced to reach the city limits.
It's a very long journey from chennai city and very difficult for regular travelers. There is no proper transport to madhavaram bus terminus and cabs cost is very high.
Normally the price of a total from chennai to hyderabad is 1300rs and to get to madhavaram we have to spend almost a 1000rs either by cab bus or even metro train combined to reach the bus terminus.
Please look into the problem and solve it at the earliest

R/sir, 1st time i m traveling to epf office by bus, due to certain emergency in secunderabad court, my advocate husband advices to board bus.
Bus no ap 11 z 7492, me board bus, confirmed about epf office stop, with driver uncle, request conductor uncle pls inform. He never informed n i never seen office because bus was overcrowded. He step down n went of at afjalganj stop, so me asked driver uncle epf office stop not came, m new here don't know so he said this bus will go tl epf office me again board same bus, i asked conductor uncle why don't you informed me uncle, he was shouting like anything n speaking in filthy slang, driver uncle said she is taking ticket then we dropped them to stop. But he used rubbished slang with driver uncle too. Why don't you give psychological counselling to such kind of conductor's. Me understand that he was mistaken so sounding harsh. Pls find some kind of counselling for such kind of conductor. Thank regards, dr. K. Kirthi hyderabad.

The ### bus service being operated. The seat numbers showing online and the actual bus numbers are completely wrong. It happened twice so far when I booked 8.45 pm seat from Bangalore to hyderabad. I always got a seat beside the seat beside the conductor sleeping. There is no way to get your grievances resolved. When questioned the raffia extremely rude Never going to travel in this service again

I booked a ticket from hyderabad to bangalore on 14th oct 2018. Money got deducted but tickets were not booked. Please refund my money back.

Merchant reference number:[protected]
Ebs payment id:[protected]
Payment mode:visa debitcard_tp
Amount:1156.00
Customer name:guest tsrtc
Customer email: [protected]@gmail.com
Status:success

Happened to take bus number ap28 z4635 route number 10h from secunderabad railway station at 8.45 pm on 15/12/2018. Hardly it moved down 100 metre, the conductor who has not issued tickets to anyone; claimed the bus has technical snag and asked everyone to get down even though the vehicle was is in good condition. If the don't want operate the trip they should not have come for the days duty and blaming the vehicle for snag. When went to complaint to the time keeper he was in drunk state. Why don't the driver or conductor or time keeper don't have a name badge displayed or a identition card? Which could make common man identify them and give clear information on their activity like this. Then happened to walk back to the bus stand and took another bus. I have photo of my ticket which can not be attached here as it doesn't have attachment option.
Hope issues like this could be taken care to get more revenue and earn better name from the common man.

Misbehaviour of bus conductor : i (Vandana gupta) was travelling to school via local bus (Bus no ap28z 4636 route no 10h date 13.12.2018 time 8:15 am). From yousufguda to madhapur along with my daughter (Riya gupta age: 10 yrs).
I asked for 1 full and half ticket from yousufguda to madhapur. Then the conductor asked full ticket for my daughter. When i told him that she is 10 years old then he started shouting and abusing me and asked to show the addhaar card of my daughter and threatened me to de - board the bus otherwise. His language was very abusive and offensive. Being a lady i had no option but to take the full ticket for my daughter and complete the journey. When i told him to give a complaint about him he arrogantly said do whatever you want to do nobody can do anything to him. I have tried to take some pics of him but he covered his face and tried to push me away.
This kind of behaviour with ladies in public transport buses should be dangerous and unacceptable. It is the duty of the administration to check and punish such kind of activities and people at the right time.
Expecting an appropriate action at your end to make public transport safer for ladies.

I have booked tkt no 59825980, name:s u s srinivas, mntl-mgbs, srvc no:2115 (Mntrlm-sdpt) seats:19 (M), fare:308, doj:11-dec-18 05:00 am, uid:9881, but bus not came into mantralayam depot at all, i waited till 6 am and came back in another bus to hyderabad, i request you to kindly refund my amount immediately, otherwise i will take this issue to press also.

I've reserved a seat from jbs to jagitial on 12/12/2018 at 06:30am., its 07:00am now, the bus did not came yet and morover i did not got driver details atleast., as there is no private travels we people are choosing this services., or else no one gonna look at this rtc. And now when i asked for many times, these people are saying the service has been cancelled

I am waiting at wipro circle for more than a hour or 2 hours in the bus stop ending up without bus at last from a week. There is no proper bus to ecil at 4:30-6:30 as of now. Buses are very infrequent and damn conjusted. Please provide ample number of buses for employees to utilize public services. Thanks for accepting my request and providing bus facility for greater hyderabad.

Hi sir/madam,

I have booked tsrtc bus service number 1153 from mgbs to bangalore timings 6pm, i am waiting from 4:30pm in mgbs, still bus didn't come, it's almost crossing 9 o'clock, this is resembles the driver irresponsibility and indiscipline. This is the 2nd happening like this.
Please take disciplinary action on the respective employee.

Regards
Passenger

I board the bus at santa nagar and i was in emergency to go mallareddy hospital,
So i don't have change, only 100s i have,
I requested to 1ticket, by time i get down, what ever change you have give me, but he was arguing with me to get down from the bus, or else take 4 ticket, and forcefully he gave me ticket of 40rs from erragada to gandi mysama, detail of the ticket : tn-a61804, bus number : ap28z4447,
If this the way your bus conductors do.
This is the way you train them. Sad & bad to see this kind of service you provide to customers.
Because

Sir, yesterday 07-12-18 midnight i travelled in tsrtc bus 2051 service number (Kadapa to hyderabad) from nandyal to kurnool. Sir the driver very arrogantly taken another bypass route to kurnool rather than normal route without given any prior information, and dropped us in the middle of road at 1.30 a. M. If he is driven the bus in normal route my bus stop is near by to my home. Instead he dropped us 10km far from my bus stop in the mid night at 1.30 a. M. Because of your bus we faced so much trouble at midnight and reached our home at 3.00 a. M. Please take necessary discipline action on your two staff members.

Traveling from Hyderabad to pune, bus should start from hyd at 10 but came at 11, the two drivers are from a different city and the attender as well has no idea of the routes. Arranging such people and causing such inconvenience to passengers is least expected from government buses. If you people don't know how to do it please don't step into it just for sake of money.

Iam travelling from hyderabad to karimnagar. As ordinary ticket fare charge is 137rs but these bus conductor s are collecting 228rs per ticket. All people are going for government election's y u are charging extra money for special buses. You are charging 91rs from all the people for ordinary buses. They said it is a non stop bus but it is stopping at every stop. How u can make people inconvenience like this.