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Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

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Updated: Nov 20, 2025

Complaints 2379

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Bad 😕 It seems that Telangana State Road Transport Corporation [TSRTC] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Telangana State Road Transport Corporation [TSRTC] reviews & complaints page 87

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Sir iam manual cat card recieved mgbs bustand.14th March 2018 card expiry date 13th March 2019. So monthly 2 times journey hyd to Warangal and Warangal to huzurabad.few days journey in Nizamabad, Warangal, huzurabad, Karimnagar, narsampet depot are accepted my cat card.only jagityal depot bus not accept my card this depot bus conductor not accept.and same conducter.so conducter no.322739 this compliant solve and my ticket money refundable.

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Address: Hyderabad, Andhra Pradesh

Ts11z7312 the city bus allotted to mgbs to achampet as a non stop for election special. We are boarding at mgbs, one of my relative get down at dindi busstand but conductor saying this is only non stop. My relative and some other passengers dropped at mgbs. But in the middle of journey 10-15 passengers are boarding. They belongs to amangal, dindi. I asked to conductor "mundhu non stop ani cheppi ippudu andarni enduku ekkinchukunnaru". No response from her side
Ee election time lo nonstop ani service vesi... Tarvata teesi... Mgbs busstand lo entha mandi wait chestunnaro telusa..

Election commission vallu andaru vote viniyoginchukovalani special ga buses vesharu

Kaaaaani veellu tappudu samacharam tho buses naduputunnaru... Prajalu ela ardam chesukovali...

Lady conductor giving wrong information to passengers.

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Address: Hyderabad, Telangana

Website: tsrtc.in

The driver behaviour with the passengers was completely in appropriate and irrespective, the duties allowed to him by the respective officers were he is not doing (He is not giving the water bottles alotted for passengers (In vajra buses)
* the reason for not giving the water bottles is!
the lizard are there in the storing colts of government storing place that's why he couldnt able to surve the water
How can you recruit these kind of drivers in respective fields without any kind of knowledge regarding his duty.

Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.

Dec 05, 2018

Updated by Pranay_RAO2219 irespective towards the passengers
frustrating behaviour towards passengers
couldn't able to maintain the bus
not giving the water bottles and the reason behind not giving the water bottles is in storage colts of tsrtc there are LIZARDS because of these reason he couldnt able to give the water bottles
the driver don't have any kind of knowledge regarding maintaining the bus because of that we lost entertainment
this kind of peoples you are recruiting

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Address: Hyderabad, Telangana

I lost my bus pass when i was traveling in 8r bus. Night 8:30 pm at karkhana to bata. The bus was empty except two passenger s me and another person. I showed my pass to conductor and took my seat at last window seat it slipped from my pocket. Monday december 3rd 2018 was the date of incident took place so i request you to please to get back my lost pass. My name is sripathi saikiran studying in cms commerce junior college. It is a employee children metro student bus pass quarterly

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Aliakbar Nashit

from Hyderabad, Telangana

Dec 12, 2018

Not Reliable!!!

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Address: Hyderabad, Telangana, 500033

TSRTC (telangana) Metro Luxury bus... is Charging Extra money by putting wrong entry station and destination Station... I travelled by bus 113 m/w metro luxury bus on 3rd dec at 10.30 am I entered the bus at lakdikspul bus stop and want to go himayatnagar bus stop but the bus condu tor Sadaananda put my starting station as masab tank and destination station as narayanguda, when I argued about this he said Do what you fo O dont care, I always travel this route which cost me rs22 everyday but this person has charged me extra rupees and he is also not returning the change amount despite he has change money ... Its really seems like its his bus and he can charge anything..

Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.

Dec 03, 2018

Updated by rashmi rekha patra I have attached the ticket as well I hope necessary action should be taken

Dec 03, 2018

Updated by rashmi rekha patra TSRTC (telangana) Metro Luxury bus... is Charging Extra money by putting wrong entry station and destination Station... I travelled by bus 113 m/w metro luxury bus on 3rd dec at 10.30 am in hyderabad I entered the bus at lakdikapul bus stop and want to go himayatnagar bus stop but the bus condutor Sadaananda put my starting station as masab tank and destination station as narayanguda, when I argued about this he said Do what you can I dont care, I always travel this route which cost me rs22 everyday but this person has charged me extra rupees and he is also not returning the change amount despite he has change money ... Its really seems like its his bus and he can charge anything.I have attached photo of ticket that he charged me by putting wrong stations of entry and exit. I hope necessary action taken on this

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Address: Hyderabad, Telangana

Sir, my son book his ticket 28/11/2018 online for chittoor from hyderabad on 02/12/2018 at 6.00 pm. Later at 7.30 pm we came to know that service is cancelled. Neither we did not received any cancel message nor informed at bus station. My son has attend exam on 03/12/2018. If we received a message well in advance a about cancellation of service we will go for alternative. Tkt no. 59679346 service no. 8243 dt.02/12/2018. After i repeatedly asked about the status only i know the service was cancelled and got message at 7.30 pm. Who is responsible for this? I will go for consumer forum for this type of attitude. At least the in future take care.

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Karthik Neelarapu

from Malappuram, Kerala

Dec 3, 2018

Please provide Nacharam to Hitechcity direct buses, Metro express, AC buses.

Please provide Nacharam to Hitechcity direct buses, Metro express, AC buses.

Please provide Nacharam to Hitechcity direct buses, Metro express, AC buses.

Please provide Nacharam to Hitechcity direct buses, Metro express, AC buses.

V

Varshachand

from Hyderabad, Telangana

Dec 3, 2018

I live in Hitech city behind jayabheri silicon towers, the google signal u turn has been blocked for no good reason and this is inconvinient to many residents just like me, i have to go 1 km down and then back up for a Uturn. This is illogical and takes unneccesary time every single time i step out...

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Address: Hyderabad, Andhra Pradesh, 500072

I am traveling from hyderabad to vijayawada (1463) on 2nd december 2018 bus has to reach vijayawada by 10:30 am but at 10:30am bus at kodhada do to this i loss my train.. Even no traffic at all.. Driver service very bad..in rajadhani bus he is servicing like a city bus.. Not at following timing.. But you people are advertising tsrtc super.. Shame of you

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Address: Hyderabad, Telangana, 500026

Driver is using unparliamentary language with passengers. He is not picking up any calls from passengers who made reservations, using abusive words and saying that make a complaint to who ever you want!!!
Thank you for choosing tsrtc. Journey: jbs-karimnagar service no: 8180 driver: s sathaiah contact no.: [protected] pls report 15 before departure: 01-dec-2018 07:00. Ph:[protected], www.tsrtconline.in

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Debitkhan

from Jamshedpur, Jharkhand

Dec 4, 2018

[protected]...[protected]

Debitkhan's reply, Nov 22, 2018

7759020170...6289069756

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Address: 500033

Sir, i daily travel from koti to patancheru and back. But in the evening time 222a bus (6:00 pm at patancheru) from patancheru to koti is stopping at hi-tech city regularly and conductor and driver saying that it's the last stop. When we ask about name board they are saying that we used to travel upto here and i[censored] want to make a complaint then you go and fill complaint.
Bus no - ap-11- z - 7000.
Please take necessary action against them, they are making so much difficulty to passengers regularly.

Thanking you.
Mathew

Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.

Nov 30, 2018

Updated by Calibration Goa daily travel from Koti to Patancheru and back . But in the evening time 222A bus(6:00 pm at Patancheru) from Patancheru to koti is stopping at Hi-tech city regularly and conductor and driver saying that it's the last stop . When we ask about name board they are saying that we used to travel upto here and i[censored] want to make a complaint then you go and fill complaint.
Bus no - AP-11- Z - 7000.
Please take necessary action against them, they are making so much difficulty to passengers regularly.

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Purnima Priya

from Attingal, Kerala

Dec 3, 2018

We need a request bus stop at nsl arena towers Ramanthapur because the bus stop to far and its aa corporate building many people travel by bus so i request a bus stop sir.

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Address: Hyderabad, Andhra Pradesh, 500002

Respected concerned authority

I am a female student and i travel daily from masab tank to charminar by rtc general bus.
The number of buses available (Masab tank to charminar) are very few. So, they will always be crowded (Sometimes so overcrowded that students have to hang outside). Also, the buses are not available at all times. People have to wait for 1:30- 2:00 hours everyday.
And all the buses to charminar go via darulshifa. Many people have to get down at moosa bowli and same is the case for me.
Whenever i stand at a bus stop, i see people complaining about the problems i mentioned above.
So, i request you to arrange some buses at all times. Also, make some buses to run vis moosa bowli.
I hope you will understand our grievances and solve the issues faced by the public.

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Address: Hyderabad, Telangana, 500034

Website: tsrtc

Telangana state road transport corporation [tsrtc] — not refunding the amount collected for not issuing ticket
Vasantarao pottala on nov 18, 2018
I have booked the following tickets on line from tsrtc.com web site and necessary amount has been deducted from my account but tickets not issued.

1. Hyderabad to dharmapuri-inb apstrc [protected]gaeeisyv5. Rs.951
2. Hyderabad to chennur (Mncl) on[protected] sbipg.[protected]tgrtc bus ems mumbai... Rs.955
3. Hyderabad tto chennur (Mncl) on[protected] othpg 070216tsrtc hyd rs.998
I requested many a times for its refund. It is once again requested refund the amounts.

The action taken is reported as

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Address: Hyderabad, Telangana, 500039

Hello sir,

My self vangari chaitanya kiran i was faced a problem in tsrtc bus the condector was very rude to me i have asked him ticket from saraswathi metro station to lb nagar but he has given me from survey of india to sagar ring road. So i asked him that y u have given me from survey of india insted of giving me from saraswathi metro station and he was rude to me by answering there is no bus stop from saraswathi metro station and he was abusive to me. So please kindly take action on him.

Traveled date 25th november 2018.
Bus number 300 at 16:15pm.
Bus number ts08ub5330.

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Address: Hyderabad, Telangana, 500004

Website: Www.tsrtc.in

I request tsrtc for a MINI bus travelling from Secunderabad to Mehdipatnam via RAJBHAVAN -KHAIRATABAD-LAKDIKA PUL

ROUTE:
common as the bus no.49 till lakdipul
From lakdipul a MINI Bus can easily take right turn and move towards masab tank -MEHDIPATNAM

OR

ALSO ADD MINI BUSES FROM SEC'BAD TO NAMPALLY VIA RAJBHAVAN

ROUTE

On this way only the city ordinary buses run
No alternate buses like metro and mini buses
So j request tsrtc to start mini buses from Secunderabad to NAMPALLY VIA RAJBHAVAN-KHAIRATABAD

Timing: morning 8 to 10
Evening. 4 to 7
High income will surely be received by tsrtc
Thank u

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Address: Karimnagar, Andhra Pradesh, 505211

Today evening at peddapally bus station at 5 pm a bus started to godavarikhani via 8 incline colony.
The bus is too much overloaded as per normal passengers.
Past we have seen so many accidents due to over loading of bus, so kindly take care of this issue with the rtc managers and with bus drivers and conductors.
RTC Bus number was TS02Z0269 GDK Depot, on 26th November.

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Buses which should run from vikarabad to sgankarpally were not available from 2 pm
To 3:30pm in this schedule there should be 3 buses running but single bus didn't come to bus station on 24-nov 2018. There was no person available belonging to tsrtc in enquiry counter except a police men. So much of negligence to work which is why people are suffering.

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Travel & vacationstelangana state road transport corporation [tsrtc] complaint on bus driver and conductor
Telangana state road transport corporation [tsrtc] â complaint on bus driver and conductor

Ap11z3142 at 21 nov 2018 at 8:40 am. Bus driver so negligence on the passengers and not stopping bus in bus stops.in sanath nagar depot bus should be start at 8:40 but bus driver gone his house and returned after 30 minutes and started bus. After reaching greenland's stop bus break down and all passengers have faced lot of problems. Why you people taken this type of drivers in rtc. You have to punish that #.

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Sainath2719

from Chandur, Telangana

Nov 28, 2018

Tv is not working in the bus and no reduction in bus fare.

Bus Number

TS03Z 0368
Super Luxar

Please look into the issue and do needful.

complaint bus driver - Comment #3284501 - Image #0

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Address: Hyderabad, Andhra Pradesh

Hello, on nov 19th at 5pma bus with number ts-9z - 7667 metro luxury ac bus.
Started from waverock to uppal 113 route, due to the driver rash driving and sudden breaks an old man jumped out of the seat and fell down and hit the rod and just fell down unconscious. He could not come to conscious till some time and the passengers got hurt and iam also one of the passenger who was injured. I request you to take necessary action on driver and take him away from the job as it is the safety of the passengers. Hope i get response from you asap if not iam wiling to take this to transport minister.

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divya sheela

from Bhimavaram, Andhra Pradesh

Nov 23, 2018

Is this the respect you have towards women why do you write ladies on the names of the seats ??? There will no seats for ladies in the rtc buses every seat will be occupied by men even if we complain the same to the conductor he will reverse fire on us ??? What's this ???? I hope u will issue an order and resolve the issue as early as possible

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Address: Ranga Reddy, Andhra Pradesh, 501101

Website: www.tsrtc.co.in

Dear sir
Iam praveen reddy resident of vikarabad.
Iam working in engineering college near chevella. Iam travelling daily by rtc ordinary bus, inspite of telling repeatedly they are not stopping bus (Pallevelugu) at our college stop
Bus number ts07ua8736
When i asked driver he responded in harsh manner without respect.
I request you please take my complaint seriously and i hope it will be resolved soon
Thank you

Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.

Nov 19, 2018

Updated by pulmamidi praveen Bus belongs to vikarabad Depot
Pin code 501101

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Address: 500034

Website: tsrtc.com

I have booked the following tickets on line from tsrtc.com web site and necessary amount has been deducted from my account but tickets not issued.

1. Hyderabad to dharmapuri-inb apstrc [protected]gaeeisyv5. Rs.951
2. Hyderabad to chennur (Mncl) on[protected] sbipg.[protected]tgrtc bus ems mumbai... Rs.955
3. Hyderabad tto chennur (Mncl) on[protected] othpg 070216tsrtc hyd rs.998
I requested many a times for its refund. It is once again requested refund the amounts.
Vasanta rao p (Vasantaraop&yahoo.co.in)

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Address: Hyderabad, Telangana, 500092

This is regarding the complaint against the rash drving. On 17nov 2018 we were heading to uppal from pocharam. We were near biz baazar boduppal at 9:15 a bus came with the no. Ts3858 allmost with the 1cm distance it had passed from our vehicle, it could be an accident with us as well as with others. The driver was driving rash. This is the peak time of traffic in boduppal. Please take our complaint on seroius note

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