Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

Address: 500034

Website: tsrtconline.in

I am vasanta rao p. I have paid on line towards issue of two tickets as follows. On[protected]. For journey from hyderabad to chennur.

1. By debit card sbipg[protected] through gateway tgrtc bus ebs mumbai rs.955.
Since i did not get tickets i have again booked.
2. Debit card othpg 070215 tsrtc hyd. Rs. 998 and not received tickets

I complained twice but my amount is not refunded so far. The same may be arranged immediately.

Vasanta rao p, cell.[protected],

Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.

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Gouthamraj borra

from Kaikalur, Andhra Pradesh

Oct 31, 2018

Tsrtc service is the worst service ever i have come across... this is the 12th time in 2 months span - ticket has not been generated though money got deducted..
And customer care guys not even pick the call .This is worse then the worst. Private travels are far better than RTC interms of service

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Address: 509210

Bus no: ts06 ua 6831 belongs to narayana peta (Nrpt) depo of tgsrtc driven very rashly and overtook my car at gurukul public school near moinabad - chilkur junction and hit my car on left side and damaged the side mirror. The driver is rash and went without even stopping the bus. The incident happened today[protected] at 3:00 pm. Please take appropriate action on driver.

Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.

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I have booked a ticket from hyderabad to warangal on 13th october 2018 in vajra bus service no. 3320. Money has been deducted from my account (₹900) as i hav booked 3 times for same bus and i didn't get a ticket atleast once.. I got only 300 back to my account. Remaining 600 is not reflected back. The method of payment was from debit card.
The transaction no.'s
Txn#[protected]
Txn#[protected]
Kindly help me.

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Mattu khali

from Hyderabad, Telangana

Oct 29, 2018

Respected sir/ madam Sangareddy residents facing great problem on non availability of bus to JBS in between 7.30am to 8.00am we r request u to please provide bus in this root.Thanks & regards.

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Sindhuasani

from Channarayapatna, Karnataka

Oct 30, 2018

I booked my ticket on[protected] vide payment I’d :[protected] name of passenger: Sindhu Asani

Payment confirmed but so far not received my ticket and none of the customer service numbers are valid .kindly look into this matter urgently.

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Today i was travelling to devarkadra from mbnr
As usual i went at 9am for main # but today raichur ex didn't stop even i was showing signal of hand
The driver recklessly lift is head and went off
I missed my school timing today
It was really a unpleasant experience
Kindly notice
And also buses are not stopping in devarkadra stop at evening time

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Bus no. Tna01009 date 24 oct 2018 time 20.13pm, bus driver behaves badly as he is not supported for ladies seats. One lady requested the male passenger for ladies seats, the passenger is not considered her request, then she approached the bus driver, the driver also not considered her request and replied to her as, where the sheets available, there only you have to adjust. It seems very badly and also she is having 2 little kids. Due to driver behaviour, she traveled by standing. Hence i am requesting you to please take necessary action for not repeat this type of incidents

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Parushuram Rammu

from Chennai, Tamil Nadu

Oct 25, 2018

Booked ticket on tsrtc app payment from credit card was successful but did not receive ticket details, bus is non ac from Bangalore to hyderabad departure is at 18:30 ebs payment id is[protected], merchant ref id is [protected], my ph no [protected], mail id is sree.[protected]@gmail.com

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Address: Nalgonda, Andhra Pradesh, 508213

Hello sir,
We are working in near by college's in tirumalagiri.
We are facing lot of trouble by waiting nearly one to one and half hour for buses in tirumalagiri for suryapet.
Many working womens are facing this problem. Please kind heartedly arrange the buses in time so that we will help for the development of rtc.
Thanking you

Yours faithfully
Sheik sameer
[protected]

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Website: tsrtconline.in

Hi
I am veera shivani. I have booked a ticket from chennai to hyderabad on 3rd november, 2018. Payment amount has been debited from my bank, but i did not receive any message or ticket.

I am attaching a screenshot of the same.

I have tried zillion times on the customer care number. There was no response.

Kindly revert back as soon as possible as the amount is not a small one

.

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Sir im an unemployeed youth in telangana. I have seen many people who are working in rtc have not working properly for example some people are having their sick for months and months with the help of hospital managment by paying money for sick. And also some people are doing other jobs in real estates, private college duties and many i have seen some people are doing other jobs by putting sick for months and months. There are 3-4 conductors/drivers who are doing other jobs there are from balangar or jeedimetla depot and many depots. By this i can say that there are so many unemployees they are not getting jobs but who has the job they are miusing their jobs is it correct.

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Sanjay Srirangavaram

from Hyderabad, Telangana

Oct 25, 2018

I have lost my bus pass in 16C on 18-10 ..the bus starts from the ECIL bus depot at around 4.40in the morning... I request the authorities to do the needful.

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Address: Hyderabad, Andhra Pradesh, 500060

Website: tsrtconline.in

Dear guest tsrtc,
Your payment for the order with reference number [protected] on the merchant website : tsrtconline.in has been successfully processed.

For your convenience, we have provided the order information below.

Order information

Merchant website : tsrtconline.in
Date :[protected]:36:07
Merchant reference number : [protected]
Ebs payment id :[protected]
Payment mode : visa debit card_tp
Amount : 840.00
Customer name : guest tsrtc
Customer email : [protected]@gmail.com
Status : success

I did not get any ticket or service number. They said it will be refunded plss refund the amount

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Address: Adilabad, Andhra Pradesh, 504001

The super luxury buses of adilabad depots maintainence was worst ever before with full of mosquitoes and seats are cover by dust no cleanliness and no tv setup to watch in long distance no charging ports are working what u will do to ur customer with this worst maintainence what is the answer that u would give an explanation to a customer that u should be aware with the passengers travelling in ur service

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Umeshraj47

from Manuguru, Telangana

Oct 24, 2018

The city bus conductor is not allowing students to sit in bus . We are facing a problem . We are getting late to clg . We catch other busses bcz of that conductor . I want an action against him .

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Address: Guntur, Andhra Pradesh, 522001

Www.tsrtconline.in from guntur to hyderabad for service no. 1159 on 22/10/2018. Date of journey is 23/10/2018. I did payment using my credit card and money got debited from my card. However, i didn't get the ticket details. So i didn't get the ticket. I want you to do the refund of my amount.

Bus svc no: 1159
Date of journey : 23/10/2018
Journey : from gnt to hyd

Payment status: authorized
Payment id :[protected]
I am attaching the screenshot of the successful payment from ebs website.

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Address: Hyderabad, Telangana

Oct 18th morning 9:00am i get into the rtc city bus in mythrivanam bustand, i remember that i kept my wallet in my bag after taking the ticket. The bus is traveling from secunderabad to kondapur. I get down the bus at jubileehills checkpost.
I have around rs1300 in my wallet and debit card, credit card, aadhar card.
I don't know what to do now. Please help me to get my wallet.

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Anjith Yadav

Dec 30, 2021

Jbs to IBP bus at 5:20pm Thursday December 30.. I lost my wallet..I have cash and cards in the wallet.. please help me get my wallet back

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Website: tsrtconline.in

I have booked a ticket from nirmal to hyderabad. Money has deducted from my bank but the ticket is not booked. I have neither recieved a confirmation mail or message. I will share reference details.
Merchant reference number :[protected]
Ebs payment id:[protected]
Payment mode: master card debit card_tp
Amount:282
Customer name:narshima reddy
Status:success
These are details i recieved throug mail, but not recieved any mail of confirmation of ticket

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Address: Hyderabad, Andhra Pradesh, 500061

I was refused to get the cancellation amount for ticket travelling from jbs to bangalore which is going to depart at 9:00 pm, i have approached the staff for cancellation at 7:35pm but they refused to cancell the ticket as it is before 1 nd 1/2 hour before departure. But according to terms and conditions of tsrtc refund is considered till 1 hr before departure.
So please kindly accept our request of refund and provide respective refund as soon as possible.

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Rajesh Bhargava Gone

from Hyderabad, Telangana

Oct 22, 2018

Bus no AP 29Z 2220 TIME 10:32 AM I DONT KNOW HIS NAME bus was moving to mncl to Gdk .
I gave money for ticket and he didn't give my ticket after 2 min
I asked again and he started yelling at me
He also started fight with another lady he seems arrogant
Please take action against him

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sweta pinky

from Guntur, Andhra Pradesh

Oct 22, 2018

Nalgonda dipo Bus no.Ap29z2278 morning 6.20am I am traveling with my daughter 11years old.conductor behaviour is very rudely she is shouting very much she is very bad please panish her conductor ki minimum noledge kuda undhadhu papaki off tikket ivvamanandhuku ishtam vachinatluga matladhuthundhi 12years varaku half tikket kadhandhi

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Address: Hyderabad, Telangana

I have taken tayl on 21/10/18
I should travel from zoopark to secunderabad so i boarded our esteemed bus ap28z 412
Bus conductor before boarding the bus told that pass is not valid
So i took ticket worth ₹20 with my 4 relatives amounting to ₹100 n i paid for that.
One of the commuter said pass n bus conductor has not taken money from him, so i asked why u took from me though i told i am having pass. He told that in that bus till puranapool only pass is not valid n there after it is valid.
I asked why you have not informed, he recklessly told that you should ask
The details of the ticket and tayl is attached for your ref
Hoping for the justice to common man

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Chakradhar Chakri

from Hyderabad, Telangana

Oct 22, 2018

I dint get ticket number nor service number ! Just took payment and reloaded the page with blank page !!

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sanjana akavaram

from Gajuwaka, Andhra Pradesh

Oct 22, 2018

Money has been cut but i dint get any ticket details! Transaction hasbeen succesfull and i even got mail! But no ticket!
Merchant referance number - [protected]
EBS payment ID[protected]
Payment mode - ICICI bank account

For bus rajdhani from warangal to hyderabad 6 AM -8:45 AM
Kindly do needful

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I have booked the ticket on 21st october 2018 from nizampet to kodad. Time of departure is 16:15. I have waited for more than 1h 30min still the bus not came. I called to customer care and they provided one number :[protected]. He is not responding properly and don't know about the bus status even. What is the point of providing customer care. I have frustrated with the service of tsrtc. I don't want to book tickets from now on with tsrtc anymore. Ticket no is : 59307978

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Kushal12

from Hyderabad, Telangana

Oct 22, 2018

Date:21/10/2018
Charges of a ticket from HANMAKONDA to UPPAL is actually 180₹ for non-stop but toady i.e., on 21/10/2018 the ticket charge is 200₹

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Address: Hyderabad, Telangana, 500076

Hi,

Respected sir/madam,

I was traveling from secunderabad to hubsiguda. Date :20/10/2018 time:5:00pm, midway near mettiguda signal, ap11g7225 bus driver was driving rashly and continuesly hitting horn on behind my bike and suddenly he over took my bike within a inch distance and luckily we missed that accident. We caught the driver and asked him why he had to drive the bus rashly?? He was so rude and shouted at us. Is this how he behave?? What if we lost our lives? Will he get our life's back?? So reckless person and sadly you put 100s of people life risk.

Please take serious action on him.

Regards,
Sushma devi.

Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.

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chakri 619

from Hyderabad, Telangana

Oct 22, 2018

Ive done payment but still i dint get my ticket number
Merchant Reference Number : [protected]
EBS Payment ID :[protected]
Payment Mode : Rupay
Amount : 242
Customer Name : Guest TSRTC
Customer Email : [protected]@gmail.com
Status : SUCCESS

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1) number of buses are very less to waverock
2) number of routes covered are very very less, be it a very big city with huge number of it hubs.
3) there is no time table for the buses in the existing routes (195, 195w and 199w)
4) daily i'm waiting for 1-2 hrs after 11 am for waverock bus from nizampet x road
5) in these 2 hrs i can see min 50-60 buses form lingampally to patancheruvu, dilshuknagar and many other areas.
6) are it people are not citizens like others??
7) are we not contributing for telangana??
8) are we not paying taxes?
9) why do we treated as inhuman??
We request telangana government to take an action regards the same and plan accordingly to solve this problem.

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Address: Hyderabad, Telangana, 500019

I was travelling from himayatnagar to lingampally and an rtc bus had hit my car midway near mehdipatnam. The driver did not bother to stop the bus. I had to cross the bus and make the driver stop the bus. When i have entered the bus, the driver and a lady conductor kept on saying and shouting at me that he did not hit the car. My wife and kid were terrified sitting in the car but the driver and conductor did not even bother to stop and apologise atleast. Is this the way the government employees work?

Bus no: ap29z2568. Ranigunj depo.
Driver aged around 50 and a lady conductor.
Incident date and time: 17th october around 12:30 pm
Place: near hand statue signal, mehdipatnam

Hope the concerned authorities have a look at this and take necessary action. My concern is not about money but the arrogant behaviour of the driver and conductor and rash driving. Hitting my car from the left side.

Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.

Oct 17, 2018

Updated by pradeep578 It is not ranigunj depot. The bus is of Rajendranagar depot.

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Anand James

from Vijayawada, Andhra Pradesh

Oct 18, 2018

Date:12-10-18, I was in paradise at that time and 49M bus came and then i went into that bus to go sangeeth signal, and again i went into 38EX bus to go marredpally
but now when i am looking for my buspass it wasnt there!.Please sir issue me a new bus pass with your humble heart

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Address: Hyderabad, Telangana, 500034

Bus Driver Laximan driving TSRTC bus no TS07 UE8195 at Nallanager signal jammed into my car TS09 EK0350 from the left while overtaking from the left hand side. He even dnt stop at the accident site after a chase I stopped him at mehindipatnam depot to which he said do what you want to do and left with the bus. my leftside is fully scratched. If this is the attitude of the driver innocent people are harassed for their fault. since i was late to office dnt lodge a police complain. to add to the attitude is he was not even was in his uniform at the time of the accident.

Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.

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N

NAIKAL

Mar 4, 2023

బస్ ఎలా పడితే అలా నడుపుతున్నాడు... స్పీడ్ బ్రేకర్ వచ్చిన ఆగట్లేదు, గుంత వచ్చిన ఆగట్లేదు...

Ieeja To Gadwal
BUS NO. TS 06 UA 4985

Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

File a complaint to Telangana State Road Transport Corporation [TSRTC]

Telangana State Road Transport Corporation [TSRTC] reviews & complaints page 90

amounted debited online, ticket not issued, amount not refunded

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tsrtc bus hit and run with rash driving

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money deducted from bank account but ticket is not generated

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raichur buses are not stopping in mbnr

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regarding ladies seats

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late arrival of buses

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did not receive ticket

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regarding staff

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refund my money

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maintenance of adilabad depot buses of long distance services

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money deducted but didn't get ticket i have tried to book the ticket from

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I lost my wallet in tsrtc 10h

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i have booked a ticket from nirmal to hyderabad. money deducted but ticket not booked. i didnt recieved any confirmation mail or message.

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ticket cancellation

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tayl not valid for ap28z 412

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I am complaining about bus late for service number 1407

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ap11g7225 (ecil bus)

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the worst transport system for it zones

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accident - irresponsible/arrogant behaviour of rtc bus driver and conductor

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rash driving by rtc driver

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