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Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

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Updated: Feb 20, 2026
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Telangana State Road Transport Corporation [TSRTC] reviews & complaints page 92

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I
Imran Ahmed Ahmed
from Hyderabad, Telangana
Sep 29, 2018
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Address: 500053

Sir,
On 29/09/2018 at 9:27 am, i took a bus 95d at busbay danamma jhupdi. As bus was little fast i didn't see bus. No. Board properly and took the bus. I want to go koti but bus was till afzalgunj only. Very earlier as i took bus i want to get down but conductor forcefully charged me till afzal gunj fare and his language was very very harsh.
So, i request you to kindly take necesaary action on such employees.
Rather tsrtc should be friendly but it seems unfriendly.
Yours truly,
Imran ahmed
Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
When I was in the bus I have shown the pass to the conductor later I thought that I have put it in the bag but it slipped from it...I have lost it..I have my registered number can I have buspass please which can be issued!
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    Kavya Sri Kummarakuntla
    from Chandur, Telangana
    Sep 28, 2018
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    Address: 507003

    The complaint is about tsrtc online bus booking.
    Money got canceled from my bank account bus ticket did not get confirmed. I have faced this problem many times, whenever i call for costumer care people they just reply that you will get your money back within a week but then i did not get my money back and this is not just once i have faced it lot of times but this time i can’t wait to complain. It is not seeming fair. I demand you to check on your issues with online booking. I repeat please do resolve this problem. I need my money back. I hope you will deal with this problem and save our money and time.

    Thank you.
    Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
    I have lost my bus pass in miyapur
    Bus driver
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      Adiba Shireen
      from Vijayawada, Andhra Pradesh
      Sep 27, 2018
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      Condator was saying that pass is not valid, and was speaking roodley she was using vulgar language like u want to sit with couples thats the reason you are getting into this bus we asked her is this bus private she was diverting the topic by saying that i was just joking so please i hope you will look into the matter and take some action.
      This bus belongs to shadnagar. Ap28. Z2500 is the bus number
      Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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        Laxminarayana Gupta
        from Anantapur, Andhra Pradesh
        Sep 27, 2018
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        Address: Khammam, Andhra Pradesh, 507001
        Website: Tsrtconline.in

        With out providing water bottle to any one of passengers in this bus collecting the amenity fee. Driver n boy replied like they didnt give, what we should do.
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          G
          ganesh anumandla
          from Manuguru, Telangana
          Sep 26, 2018
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          Address: Adilabad, Andhra Pradesh, 504208
          Website: www.tsrtc.gov.in

          TSRTC Mancherial Depot District Mancherial Telangana state
          Bus Driver Ashok Rash Driving
          Traveler My Wife She Pregnancy
          She Suffering allot And Victims
          Already Complent Given To Depot Manager But No Response
          Please justice to me THANKYOU..
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            V
            Vinnu Rao
            from Kalpetta, Kerala
            Sep 24, 2018
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            Address: 500013

            Respected sir,

            Bus no: ap11z6575 driver is using mobile phone and he used to hit my bike when asked the driver he again tried to hit my bike he used to go very close to me if i loose my balance i will hit by bus when i shouted on driver don't use mobile phones while driving he used to hit me. Please take severe action on him.

            Date: 24/9/2018
            Time: 4:25
            Location: amberpet signal
            Bus: metro express city bus
            Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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              S
              Sharanya1120
              from Rajahmundry, Andhra Pradesh
              Sep 24, 2018
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              Actually i was reserved my seat from kothagudem to hyderabad. As i am a girl as per rules beside person of my seat should be a female but driver for money he given that seat to a men and driver used abusive language on me..
              Driver name:p. Venkatesh
              Phone number of driver:[protected]
              Please resolve my complaint as soon as possible. My aim is not to resolve just to be safe in this rtc bus. All the girls may not be complaint but i want to take stand to complaint on this just warn the driver but try not to repeat the problem
              Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                P
                Praveen Gõùd Pk
                from Hyderabad, Telangana
                Sep 24, 2018
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                Address: 500039
                Website: [email protected]

                My registration id:[protected]
                My date of birth : 13/06/2001

                Date of incident : 23/09/2018
                Place of incident: tankbund ganesh immersion
                Time : 12:55 pm
                When i was in the tankbund. I am seeing in the ganesh immersion. Suddenly seen my pocket. I losted by total wallet. It was in a ntr gardens front.
                My buss pass is lost and the registration.
                Id of my pass application is.
                [protected]
                My dob 13/06/2001
                Please i want a new bus pass issued
                I request with my humble heart.
                Please kindly issue a new pass
                Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                Daily 100s of people are waiting for buses at Infotech Busstop. But there is no shelter. I used to travel from one year by soaking in water in rainy season. No sufficient buses. Plz come daily at 7 pm tjen u can see the crowd
                sri devi t's reply, Sep 20, 2018
                Even handicapped persons also standing hours for catch the buses.
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                  T
                  Thalluri Vinod Kumar Naidu
                  from Guntur, Andhra Pradesh
                  Sep 22, 2018
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                  Address: Hyderabad, Telangana
                  Website: Tsrtc

                  I am traveling from hyderabad to khammam in raghadanii bus minimum fesilities are not providing like blanket and water bottle behiviour also roud but they are charging 386 rupees without fesilities but at the time of ticke booking they will show every thing.in site. We have called to khammam dipo manager he is not responding. Bus services number :64023

                  My ticket info

                  Tkt no 58892828, name:vinod kumar, kphb-kmm, srvc no:64023 (Kphb-khammam) seats:18 (M), fare:386, doj:21-sep-18 11:50 pm, up distance:212 (Km), uid:9694, ph:[protected], www.tsrtconline.in

                  Please take action against this poor quality and service by khammam tsrtc
                  Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                  Vehicle number TS06UA6339 this vehicle number is NRPT Depot.. vehicle is Bustop in not stoping in bus bay and driver is talking to rash and i call to Dm i tolded my problem and Bus full of empty and conductor she is rumors talking so i tolded so sweet nice to talk so plz solve my problem
                  Bheem Reddy 5277's reply, Sep 21, 2018
                  Telangana State Road Transport Corporation [TSRTC] — vehicle number is ts06ua6339 this number is nrpt depot private service vehicle bus is bus stop not in bus bayand driver is talking to rash and i call to Dm i tolded my problem and Bus full of empty and conductor she is rumors talking so i tolded so sweet nice to talk so plz solve my problem
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                    B
                    BHARADWAJ COUNDINYA
                    from Hyderabad, Telangana
                    Sep 22, 2018
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                    Address: Karimnagar, Andhra Pradesh, 505001
                    Website: TSRTC

                    I will travel from karimnagar to hyderabad and hyderabad to karimnagar regularly. I'll prefer rajadhani busses mostly. Service numbers 7446 and 7101 i am travelling every week. Drivers/service helpers not giving water bottles. You people added water bottle cost in bus ticket but not providing water bottles. Each bottle 10rs and for every trip 3500/- of bottles. Is this happening with your knowledge??? In 7101 service ac not working. I asked driver but he is not responding. Rajadhani is a closed service. Don't you people check this major issue while giving the service to driver? This much of irresponsibility is not good for you. I will go for consumer court for sure again if i get this issue.
                    Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                      R
                      Rajashekar Tekurala
                      from Tadepallegudem, Andhra Pradesh
                      Sep 21, 2018
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                      Address: Hyderabad, Telangana, 503111

                      The number of people availing the service from jbs to kamareddy is frequently high
                      But the number of buses is very low, i had to wait for 2 hours to get a bus. Overcrowded that to of adilabad express
                      Eventhough kamareddy became district there is not significant development in transportation facility. I truly consider this as a disgrace to the common people
                      Kindly take action immediately
                      Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                        S
                        sri devi t
                        from Mumbai, Maharashtra
                        Oct 22, 2018
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                        Address: Hyderabad, Andhra Pradesh, 500032
                        Website: www.tsrtconline.com

                        Daily 100s of people are waiting for buses at Infotech Bus stop. But there is no shelter. I used to travel from one year by soaking in water in rainy season. No sufficient buses. Plz come daily at 7 pm then u can see the crowd.

                        Try to solve this complaint and take initiative to provide atleast shelter than increasing the number of buses. We are taking bus passes and again availing cabs by wasting of our money
                        Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                        I have lost my bus pass at the miyapur bus stop nearly at 7:00 pm, i kindly request u to issue my pass as it was student employee child metro express pass
                        Merchant number is [protected] but I didn’t receive the ticket
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                          S
                          Shaashwat
                          from Hyderabad, Telangana
                          Sep 19, 2018
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                          The conductor not accepting 10rs coin in bus route no. 116n on date. 19.09.2018.
                          Bus no. Ap28z0609.
                          He says me to get off the bus as no one is accepting the currency, shame on that guy and shame on tsrtc
                          If this complaint is not resolved within a week, then it may reach mr. P. Mahender reddys (Transport minister) office desk, i hope you take necessary action and i hope tsrtc knows that rs.10 coin is still in use.
                          Do not try to scrape this complaint thinking it's "just a matter of rs10".
                          Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                            D
                            d haragopal
                            from Ponnuru, Andhra Pradesh
                            Sep 18, 2018
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                            Address: Hyderabad, Andhra Pradesh, 500072

                            Tickets booking done for vajra bus from ntpc town ship, godavari khani to kphb colony, hyderabad on 29.08.2018. But booking was failed & the following email received on dt 29.08.2018, at 10.32 hrs & 11.00hrs
                            As details mentioned below:

                            Ref no.[protected],
                            Ebs payment id: 11049326,
                            Payment amount:860.00
                            Customer name: tsrtc guest,
                            Customer email: [protected]@gmail.com
                            Status : incomplete

                            Till now amount refund not done.
                            Pl arrange for refund my amount

                            D. Hara gopal
                            Customer
                            18.09.2018
                            Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                            Sep 18, 2018
                            Updated by d haragopal
                            Telangana State Road Transport Corporation [TSRTC] — vajra online ticket fares not refunded as booking not completed

                            1 Review
                            d haragopal on Sep 18, 2018 Mark as Resolved

                            Tickets booking done for vajra bus from NTPC Town ship, Godavari Khani to KPHB Colony, Hyderabad on 29.08.2018. But booking was failed & the following Email received on dt 29.08.2018, at 10.32 Hrs & 11.00Hrs
                            as details mentioned below:

                            Ref no.[protected],
                            EBS Payment ID: 11049326,
                            Payment Amount:860.00
                            Customer Name: TSRTC Guest,
                            Customer Email: [protected]@gmail.com
                            Status : Incomplete

                            Till now amount refund not done.
                            Pl arrange for refund my amount

                            D.Hara Gopal
                            Customer
                            18.09.2018
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                              Vasantarao Pottala
                              from Khammam, Telangana
                              Sep 18, 2018
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                              Address: Hyderabad, Andhra Pradesh, 500034
                              Website: tsrtconline.in

                              On[protected], i have made payment for the order with reference nums [protected] on the merchant website :tsrtconline.in and ebs payment id is[protected] payment mode being sbi netbanking_tp for rs. 951 as tsrtc guest and customer email is [protected]@yahoo.co.in.
                              Neither ticket is issued causing me last hour tension, nor amount is refunded so far. Hence refund of the amount and necessary compensation for the inconvenience caused to senior citizen. Early action is needed.
                              Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                              Sir, i will travel daily from miryalaguda to MGBS by bus no AP 29 Z 3318. The driver is not providing water bottles to traveller's. Today 11/09/2018 he was not given water bottle to even one person.
                              Today i.e 08/09/2018 travelled in express from yellandu( started at 2:59)to Khammam. He has to tender 6 rupees change. When asked he was very rude and tore my ticket and start hit. Such service from rtc should not be encouraged
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                                R
                                Rajuramper
                                from Bengaluru, Karnataka
                                Sep 18, 2018
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                                Address: 560078

                                Date of incident:- 16/10/2018
                                Client number:- [protected]

                                Respected sir/mam, my name is raju i was supposed to travel from hyderabad to bangalore but unfortunately conductor doesnt called me and left me in my boarding point. After we are calling him he was telling thats not our responsibility you have to make sure about bus, the timing of the bus was 8:50 pm but it was 2 hours late and they dont even informed us.
                                So you have to take action on this conductor.
                                Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                                Sep 18, 2018
                                Updated by Rajuramper
                                Client Number:- [protected]
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                                  Vaibhav V
                                  from Bengaluru, Karnataka
                                  Sep 17, 2018
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                                  Address: Hyderabad, Andhra Pradesh, 500082

                                  Driver was talking abusive and when asked about unused blanket he clearly confirms that there are no blankets left and wanted us to use the same used once. This has been a very common thing, seat was full of dust and all blankets were dumped below the seats. No water was given with a statement that to get your own water, they were also asking me to change the seat and was asking me to leave the seat for them

                                  Tkt no 58863488
                                  Name:vishal vaibhav
                                  Electy-mgbs
                                  Srvc no:1083
                                  Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                                  On 12th september I booked a ticket from jbs(hyderabad) to Nizambad of 162 kilometers of distance but ticket is not booked and money cancelled from my debit card of rupess 242/-
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                                    dasari mahendra
                                    from Visakhapatnam, Andhra Pradesh
                                    Sep 16, 2018
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                                    Address: Sri Amarajeevi Potti Sri Ramulu Nellore, Andhra Pradesh

                                    Hi,
                                    Now (16/9/2017 @ 5 pm) i am travelling from nellore to ongole in tsrtc bus no: ts 03z 0314. This bus driver and stoped the bus at one center in kavali other than buddipot and started loading the bus with some bags till 1 hour. All pasengers in the bus were stated shouting on him but he never careing about the people. Affter a long time he started bus and he is trying to cover that late by driving in rapidly. With this speed if something hapen who is answerble. I expect you will respond on my complaint.
                                    Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                                      Keerthika P
                                      from Hyderabad, Telangana
                                      Sep 16, 2018
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                                      Honourable tsrtc official's, this is to bring to your notice grievance's of alwal, bollarum residents with respect to means of transport. I understand tsrtc has many works on it's plate but alwal being one of the highly populated areas with a population of 1 lakh + residents and lack of mmts connectivity, draws decent number of commuters.
                                      I have observed that post 8 pm, availability of buses towards bollarum/alwal from secunderabad/hi-tech city is very less. We end up waiting for 30 min for the bus and then for bus-drivers who go for a break. Request you to look into break timings of bus drivers to keep the traffic moving.
                                      As bus being only means of transport and lack of buses at regular intervals has caused the public to move to illegal carpooling options.
                                      Also working women are not having good experience with well known cab services like easy commute.
                                      Hence i sincerely request the officials to look into the plight of commuters around alwal/bollarum. Request you to bring this into one of your priority requests.
                                      Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                                        Sandeep Kumba
                                        from Hyderabad, Telangana
                                        Sep 14, 2018
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                                        Address: Hyderabad, Telangana, 500055

                                        Today means on september 14th morning time 7: 30 am. I boarded bus at jeedimetla bus depot stop i settled in a second window seat of men's row by settling i took ticket money in my hand i holding my in hand and waiting for conductor to count my ticket when i seen him he taking others ticket so i kept calmly waiting for him to count my ticket for that bus went to too more stops. I suddenly realised bus conductor not counted my money i asked him sir my ticket in return he started scolding me using abusive language "telugu words. I asked sir why are you using such word he replied why are you not taking ticket" i replied in a polite i was waiting to take ticket with holding money in hand. Before all other passengers he used unparliamentary language abusive word in public transport, he holding a honour conductor job employer of government he behaving with the ordinary public. I request honourable tsrtc (Telangana state road transport corporation) to take some action against this person. By holding honourable job using abusive language in public transport on ordinary public. Bus of depot hayathnagar - 2 conductor no. 270598 driver no. 290083 my ticket number tn-a65086
                                        Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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