Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

With out providing water bottle to any one of passengers in this bus collecting the amenity fee. Driver n boy replied like they didnt give, what we should do.

TSRTC Mancherial Depot District Mancherial Telangana state
Bus Driver Ashok Rash Driving
Traveler My Wife She Pregnancy
She Suffering allot And Victims
Already Complent Given To Depot Manager But No Response
Please justice to me THANKYOU..

Respected sir,

Bus no: ap11z6575 driver is using mobile phone and he used to hit my bike when asked the driver he again tried to hit my bike he used to go very close to me if i loose my balance i will hit by bus when i shouted on driver don't use mobile phones while driving he used to hit me. Please take severe action on him.

Date: 24/9/2018
Time: 4:25
Location: amberpet signal
Bus: metro express city bus

Actually i was reserved my seat from kothagudem to hyderabad. As i am a girl as per rules beside person of my seat should be a female but driver for money he given that seat to a men and driver used abusive language on me..
Driver name:p. Venkatesh
Phone number of driver:[protected]
Please resolve my complaint as soon as possible. My aim is not to resolve just to be safe in this rtc bus. All the girls may not be complaint but i want to take stand to complaint on this just warn the driver but try not to repeat the problem

My registration id:[protected]
My date of birth : 13/06/2001

Date of incident : 23/09/2018
Place of incident: tankbund ganesh immersion
Time : 12:55 pm
When i was in the tankbund. I am seeing in the ganesh immersion. Suddenly seen my pocket. I losted by total wallet. It was in a ntr gardens front.
My buss pass is lost and the registration.
Id of my pass application is.
[protected]
My dob 13/06/2001
Please i want a new bus pass issued
I request with my humble heart.
Please kindly issue a new pass

I am traveling from hyderabad to khammam in raghadanii bus minimum fesilities are not providing like blanket and water bottle behiviour also roud but they are charging 386 rupees without fesilities but at the time of ticke booking they will show every thing.in site. We have called to khammam dipo manager he is not responding. Bus services number :64023

My ticket info

Tkt no 58892828, name:vinod kumar, kphb-kmm, srvc no:64023 (Kphb-khammam) seats:18 (M), fare:386, doj:21-sep-18 11:50 pm, up distance:212 (Km), uid:9694, ph:[protected], www.tsrtconline.in

Please take action against this poor quality and service by khammam tsrtc

I will travel from karimnagar to hyderabad and hyderabad to karimnagar regularly. I'll prefer rajadhani busses mostly. Service numbers 7446 and 7101 i am travelling every week. Drivers/service helpers not giving water bottles. You people added water bottle cost in bus ticket but not providing water bottles. Each bottle 10rs and for every trip 3500/- of bottles. Is this happening with your knowledge??? In 7101 service ac not working. I asked driver but he is not responding. Rajadhani is a closed service. Don't you people check this major issue while giving the service to driver? This much of irresponsibility is not good for you. I will go for consumer court for sure again if i get this issue.

The number of people availing the service from jbs to kamareddy is frequently high
But the number of buses is very low, i had to wait for 2 hours to get a bus. Overcrowded that to of adilabad express
Eventhough kamareddy became district there is not significant development in transportation facility. I truly consider this as a disgrace to the common people
Kindly take action immediately

Daily 100s of people are waiting for buses at Infotech Bus stop. But there is no shelter. I used to travel from one year by soaking in water in rainy season. No sufficient buses. Plz come daily at 7 pm then u can see the crowd.

Try to solve this complaint and take initiative to provide atleast shelter than increasing the number of buses. We are taking bus passes and again availing cabs by wasting of our money

The conductor not accepting 10rs coin in bus route no. 116n on date. 19.09.2018.
Bus no. Ap28z0609.
He says me to get off the bus as no one is accepting the currency, shame on that guy and shame on tsrtc
If this complaint is not resolved within a week, then it may reach mr. P. Mahender reddys (Transport minister) office desk, i hope you take necessary action and i hope tsrtc knows that rs.10 coin is still in use.
Do not try to scrape this complaint thinking it's "just a matter of rs10".

Tickets booking done for vajra bus from ntpc town ship, godavari khani to kphb colony, hyderabad on 29.08.2018. But booking was failed & the following email received on dt 29.08.2018, at 10.32 hrs & 11.00hrs
As details mentioned below:

Ref no.[protected],
Ebs payment id: 11049326,
Payment amount:860.00
Customer name: tsrtc guest,
Customer email: [protected]@gmail.com
Status : incomplete

Till now amount refund not done.
Pl arrange for refund my amount

D. Hara gopal
Customer
18.09.2018

On[protected], i have made payment for the order with reference nums [protected] on the merchant website :tsrtconline.in and ebs payment id is[protected] payment mode being sbi netbanking_tp for rs. 951 as tsrtc guest and customer email is [protected]@yahoo.co.in.
Neither ticket is issued causing me last hour tension, nor amount is refunded so far. Hence refund of the amount and necessary compensation for the inconvenience caused to senior citizen. Early action is needed.

Date of incident:- 16/10/2018
Client number:- [protected]

Respected sir/mam, my name is raju i was supposed to travel from hyderabad to bangalore but unfortunately conductor doesnt called me and left me in my boarding point. After we are calling him he was telling thats not our responsibility you have to make sure about bus, the timing of the bus was 8:50 pm but it was 2 hours late and they dont even informed us.
So you have to take action on this conductor.

Driver was talking abusive and when asked about unused blanket he clearly confirms that there are no blankets left and wanted us to use the same used once. This has been a very common thing, seat was full of dust and all blankets were dumped below the seats. No water was given with a statement that to get your own water, they were also asking me to change the seat and was asking me to leave the seat for them

Tkt no 58863488
Name:vishal vaibhav
Electy-mgbs
Srvc no:1083

Hi,
Now (16/9/2017 @ 5 pm) i am travelling from nellore to ongole in tsrtc bus no: ts 03z 0314. This bus driver and stoped the bus at one center in kavali other than buddipot and started loading the bus with some bags till 1 hour. All pasengers in the bus were stated shouting on him but he never careing about the people. Affter a long time he started bus and he is trying to cover that late by driving in rapidly. With this speed if something hapen who is answerble. I expect you will respond on my complaint.

Honourable tsrtc official's, this is to bring to your notice grievance's of alwal, bollarum residents with respect to means of transport. I understand tsrtc has many works on it's plate but alwal being one of the highly populated areas with a population of 1 lakh + residents and lack of mmts connectivity, draws decent number of commuters.
I have observed that post 8 pm, availability of buses towards bollarum/alwal from secunderabad/hi-tech city is very less. We end up waiting for 30 min for the bus and then for bus-drivers who go for a break. Request you to look into break timings of bus drivers to keep the traffic moving.
As bus being only means of transport and lack of buses at regular intervals has caused the public to move to illegal carpooling options.
Also working women are not having good experience with well known cab services like easy commute.
Hence i sincerely request the officials to look into the plight of commuters around alwal/bollarum. Request you to bring this into one of your priority requests.

Today means on september 14th morning time 7: 30 am. I boarded bus at jeedimetla bus depot stop i settled in a second window seat of men's row by settling i took ticket money in my hand i holding my in hand and waiting for conductor to count my ticket when i seen him he taking others ticket so i kept calmly waiting for him to count my ticket for that bus went to too more stops. I suddenly realised bus conductor not counted my money i asked him sir my ticket in return he started scolding me using abusive language "telugu words. I asked sir why are you using such word he replied why are you not taking ticket" i replied in a polite i was waiting to take ticket with holding money in hand. Before all other passengers he used unparliamentary language abusive word in public transport, he holding a honour conductor job employer of government he behaving with the ordinary public. I request honourable tsrtc (Telangana state road transport corporation) to take some action against this person. By holding honourable job using abusive language in public transport on ordinary public. Bus of depot hayathnagar - 2 conductor no. 270598 driver no. 290083 my ticket number tn-a65086

I'm an employee working in a private organization located in nanakramguda, gachibowli, hyderabad. I'd like to bring to your notice that we are unable to find minimum number of buses from waverock to jntu (Via cybertowers) since the past one week. I literally waited for about one and half to two hours for the buses from the past two days in the evening time and still could not find any buses and finally took private transport. This has become a serious problem to us (Esp., people who completely depend upon public transport). So i request you to kindly ensure minimum number of buses exist for the specified route.

Thanks,
Divya g.

Bus stop shelters have bus route numbers displayed. That is great. Public who need to board a bus must also have details of bus stops in urdu, english, telugu and hindi for a bus route number for example route 218d from patancheru to dilsukhnagar at every stop must have display of all stops where the bus will stop. This will enable passengers to board correct bus and alight at the proper stop as they will be well informed.
Kindly examine and implement.

I had tried to book a ticket in tsrtc online website for a journey starting from hyderabad to madhira on 27/08/18. While booking the ticket the money was debited through payment gateway named ebs for amount of rs.340 with reference number of [protected] and payment id of[protected]. But ticket was not generated and i didnt get any message or email about the ticket. I had tried to call the tsrtc help line number [protected] for about 20 times. All the time computer programmed to answer the call made me to wait on call but no one responds. I emailed them about the same the auto generated mail with ticket id 21666 was sent to me. I almost waited all these 2 weeks to get response from them. But tsrtc not even contacted me or reply about the issue. As money was debited and ticket was not generated i need refund of my money.
Thank you.