Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

Hi

This is to inform you that i have got down into tsrtc bus ap 29z 3318. Bus service is very bad and he’s continuously stopping the multiple times without any proper reason. As informed this is a one stop bus in from miryalaguda to hyderabad with a stop in nalgonda. But in nalgonda itself he stopped almost for an hr without any reason. Also the bus conductor response is very bad and people got very frustrated.

Request you to take some action so that people won’t affect again.

Thanks
Ram
+[protected]

I booked tkt from kphb (Hyd) to mncl. Tkt number[protected]. I was supposed to board at kphb where driver switched off his mobile rather accepting calls from passengers when asked for the reason rudely replied saying "na phone na ishtam. Off cheskunta emaina cheskunta."

Because of this reason i was supposed take a cab which amounted almost equal to my bus fare and travel all the way from kphb to jbs.

There i realised i was not only the person victim of his rudeness.

Driver : ravinder s
Cont: [protected]

Hope the action plan accordingly will be taken soon and save general public from being victims of his rudeness.

Thanks.

Sir
Iam traveling from nizamabad to hyderabad in maharashtra's shiva sai a/c bus. When i reached mgbs i didn't found my bag, in that a 60 k worth camera is there. I asked everybody in the bus... But i didn't. Some people got down at jbs may be they have taken. Please find me a solution. Iam attaching the ticket images

My name is sampath kumar
Contact no: [protected]

This is to bring to your notice that there are very less number of buses available from secunderabad - manikonda/filmnagar route (47z/47l), being there are a way many passengers most of them are the patients for l. V. Prasad eye hospital and cancer hospital. The frequency of these buses are 30mins-45mins which may extend to 1hr.. Which makes it difficult for the regular office goers and the patients in view of the capacity and number of seats. I would request you to increase the frequency and the number of buses in the aforesaid route.

Awaiting youraction,

Much thanks.

Dear sir/madam
I've taken a bus around 3:30am in the morning at nalgonda bus stand (Ts 05 z 0188, service no. 4458, depot nalgonda) ive bought the ticket and sat in the bus for 30min.. Still the bus was parked at the stand, when i asked about the delay of the bus the driver was very rude.. Telling that bus dont run for single person as me and another person ticket was cancelled... And told us to take another bus...
Inspite of waiting about 30 to 45min.. He rudely told us to get out of the bus

When i was capturing the photo of the bus, he was saying do what ever u wanted... Nobody can do nothing to me

Hi sir this is areef iam traveling to hyderabad to mancherial today morning super luxury buss no (Ts20z0013) no tv sir i will adjusted but aclest minimum facility charging point not working sir 5hours journey so many suffering in every passenger i have 1st buss not working in charging point i will drop pick up the onether buss, same problem sir present i will return to hyderabad super luxury buss, no. (Ts19z0015) this bus same problem, shame on tsrtc suffering every passenger this is not good sir please rectify every super luxury busses please

I'm cancelled my ticket 13/07/18. From hyd to mancherial (Mbxr to mncl). Service no:8128. Ticket number: 58241002. Seats:2. Fare:726/- rupees. Has cancelled but there is no reply or refund to me. This is very bad to our government sector services.. Tsrtc also govt sector that's why very irresponsible and lazy.. Pls change these type of attitudes and solve these types if problems. Pls.,...

To
Tsrtc
Sir,
I am a goverment employee... Today i. E 1st august 2018 at 4:20 pm. I took ticket from nampally to vst... Paid for ticket rupees 10.... But conductor was arguing with me that i didn't pay money. Created nuisance in bus insulted me... Among the passengers... Then again i paid money for ticket...
Condutor no:221232..
Bus:11z3063... Kindly take serious action on this lady conductor...
Here matter is not about rs 10 but she lied, argued, insulted me by this issue... I could understand this conductress every day from how many customers she's taking rs 10 and deceiving the poor customers... If same happens with students from where they will pay what would be their situation... Because am employee i could pay double money...
So, immediately take action on this conductress who misbehaved with me... And see that this would not repeat... Again at any cost. She's cheating customers.
Thank you

Tno: 00072842
Bus: ap11z6948
Time: 05:33:10
Drv: 236398
Con: 237699
Journey is from secunderabad railway to cyber towers with the bus number as mentioned above. I have requested for ticket till cyber towers but the conductor charged till kothaguda.
Please look in to this as this is the same issue will all the passengers in the bus and all are being charged till kothaguda though their stop point is cyber towers.

Sir,

Im a employee working at alaibad residing in gajwel. My work atsrts at 10:30 and i have to reach 15 mins before to my work place. As there is no express stop at aliabad x roads i have to travel in ordinary buses. And there is no single bus in the morning hours from 9 am to 9:50 a. M from gajwel or pregnapur and i cannot travel in express buses as they wouldnot stop at aliabad x roads. Daily its became an headache for me as i would waste hours waiting for a single bus to come. But after 10 a. M ordinary buses will come one after another they will travel with minimum passengers. I dont get why wouldnt they come between 9 a. M to 9.50 am becuase there are lot of passengers in between those timings who are emoloyees in nearby villages like me and they would finally go in a share auto. Daily im going late to my office. Please kinfly make ordinary buses travel between 9 to 9.50 a. M in the morning.

Please resolve my issue as soon as possible.

I have travelled in rajadhani bus from Hyderabad to miryalaguda fare is 260 in this passenger amenities cost 15 rupees but they are providing just 10 rupees water bottle nothing else and the travelling time is more than expected and actual time then why the fare is higher than the other buses if travelling time is same and no passenger ementies as the projected money is higher than what they give

One of the conductors took my bus pass is not returning me eventhough i took the ticket.
What should i do?
How should i apply for new bus pass?
I have a complaint towards that conductor.
She always embraze people and beat them unnecessarily.
Many of the people have complaints against her.
Her bus depo is hyathnagar-1
Bus no. Is ap28 z 1858
Conductor no. 212948
Please take action as early as possible
People are suffering a lot
It is a kind request to you from all the students.

The only bus which caters to the needs of commuters traveling from begumpet to nampally/koti is 49. All the people who need to go to yeshoda hospital also use the services of this bus. The frequency of this bus is very irregular. We need to wait for 30-45 minutes sometimes for this bus. Their arrival is not regulated properly, sometimes you have 2-3 buses coming one after the other at the same time. Hence it is requested to incresae the number of buses in this route and regulate their arrivals.

Hi,

Driver: veeresham
Bus no: ap11z6155
Drv: 221555
Wb-1093

I got into 11w bus today at cyber tower around 08:35 p. M and asked the conductor to give the ticket to indira nagar. He applied the destination to infosys and charged me an extra amount. I have asked the conductor in a very polite manner that the destination is only till indira nagar but then he argued with me and gave me the wrong ticket with extra charge.

I travel daily to my office daily by bus and if this is the situation of a common traveler, what would be the situation of non-local people be? These type of conductors can easily manipulate them and charge them an extra fare by giving them a ticket of wrong destination so that they could be safe since the ticket shows the charge which is applicable to the destined location.

Kindly look into this and take the necessary action so that the people of hyderabad would not get affected by the conductors who try to manipulate them.

Bus no. 147
Bus registration n. Ap11z 7010
Bus route - vbit (Ascendas it park) - ecil
Time - between 7:00 pm - 8:00 pm

Complaint - very rash driving front standing & sitting passengers almost fell out of the door. Ladies standing fell down as driver kept sudden brakes most of the time. People sitting in the seats fell forward and necks / backs were hurt & paining. Ladies fell and suffered knee pain, stomach and hand pain as people fell on each other and even fell down.

I have traveled this route few times and noticed this bus is very rash. Driver also makes friends with most passengers and they do not ask him firmly to drive safely. It can also lead to any serious accidents inside the bus or even lead to a road accident if this continues. Most passengers even ladies like to laugh and enjoy his driving, but this is not ok with many others. Please give a necessary action to the driver as i personally got hurt and my body is paining in several places like something serious. Any serious accident can be avoided in future if driver is given strict action or removed from route.

Hi,

I was travelling from hitec-city to mmts station today, i. E., 25th july 2018 at 7.30 pm. The bus driver and conductor very very rude with the passengers. They were scolding people when asked about the route too badly. The driver was using utterly foul language, using swear words.

The bus number is ap28z1969. I once again urge you to cross verify the vehicle number. Please take proper action on both of them for their conduct in a public property.

Thank you.

Today i board tsrtc general bus at 5:50pm.
The conductor of the bus was charging tickets even when passengers were having buspass and their respective ids.
He was arguing and was even using rude and abusive word with small school students who was having only pass not the ticket money
The tsrtc should take strict action against this conductor and should instruct strictly for this type of fraudness
When about three passengers called the customer care number tsrtc haven't responded why the slow issue it's disgusting
Seeking for the earliest response

Hello sir, i'm mr brahmam konaparthi
Working on indigo airlines as a aocs officer, today
Hyd to mdk bus conductor offloaded one passenger in the middle of the road & that passenger came till jublee bus stop because of that rude conductor only just because of his ego i observed everything and used abusive words, kindly warn this type of employees,
Bus no. Ap29z3767 on
22jul2018 at
12:15 pm bus started from mgbs.

For the village vallabhi.. I have waited for more than 3hrs for bus. Every time I go for enquiry they change the time of the bus. I have 3 questions.
1. Are we lack of buses?
2. Are drivers canceling the trip?
3. Running late and no update to depot/busstand?

And people in the enquiry is also not so decent. We need a proper road in the busstand lot of water stopped because of the in even road.

In jubilee hills 10H busses are noting stoping in busstop. Mostly at night times.
And busses are less .mostly busses are filled with customers.need more busses for 10H most of the customer are footboating in busses . Even labies also. Timing are too bad. Ones at a time busses comes all at one's.if not no busses will come.i saw 8-10 busses they ones a time .my request is to maintain bus timing and increase busses.mostly please say staff to stop busses in busstop.