Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

Address: Hyderabad, Andhra Pradesh, 500060

I have booked 3 tsrtc bus tickets from hyd to tirupati on august 19th 2018, vide ticket no: 58551177 and siervice no: 1117 seats no's19, 20 and 24 fare colleted through tsrtc website amount of rs.3562/- uid no: 3146 but unfortunately i waited at mgbs busstand up to 9.00 pm bus was not come to flat form, after that i enquired enquiey bus service was cancelled, after that only they are send to my message, this serices cancelled, but yet today not yet received my refund or compansation for that without intimation cancellation of bus serivice by tsrct.
Hence please sole my problem immidiatly.

Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.

Aug 30, 2018

Updated by ynprao I have booked 3 tsrtc bus tickets from hyd to tirupati on august 19th 2018, vide ticket no: 58551177 and siervice no: 1117 seats no's19, 20 and 24 fare colleted through tsrtc website amount of rs.3562/- uid no: 3146 but unfortunately i waited at mgbs busstand up to 9.00 pm bus was not come to flat form, after that i enquired enquiey bus service was cancelled, after that only they are send to my message, this serices cancelled, but yet today not yet received my refund or compansation for that without intimation cancellation of bus serivice by tsrct.
Hence please sole my problem immidiatly.

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Address: 500089

Hi,

I have booked tickets from hyderabad to chennai and paument got successful but ticket is not geberated. Please find the below mail recived for the payment.

Dear tsrtc guest,
Your payment for the order with reference number [protected] on the merchant website : tsrtconline.in has been successfully processed.

For your convenience, we have provided the order information below.

Order information

Merchant website : tsrtconline.in
Date :[protected]:10:52
Merchant reference number : [protected]
Ebs payment id :[protected]
Payment mode : axis bank account_tp
Amount : 2880.00
Customer name : tsrtc guest
Customer email : [protected]@gmail.com
Status : success

For any queries, please contact the merchant tsrtconline.in.

Regards,
Ebs pg team

Kindly let me know the status of my tickets.

Regards,
Mounika

Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.

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Address: Hyderabad, Telangana, 500050

Website: www.tsrtconline.in

We have booked ticket in service 8338 on 26-aug-2018. The bus is supposed to start at 19:10 from uppal and reach hanamkonda at 21:15, but we waiting in uppal till 21:30 but said bus is not came, and no information provided about the service. When we tried to board other service they not allowed, so we need to purchase a new ticket and when we try to cancel, this also not allowed. And tried to call the customer care, they picking the phone not speaking any word (Even a single word). Don't know what a horrible thing no body is supporting. Don't know about booked money. Please help me and get the amount refunded.

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Address: Hyderabad, Telangana

Website: Tsrtc online support

Me a female passenger reserved seat in rajadhani on 24_8_2018... To travel on[protected]. Vch starts at 4:45. From jubliee bus station to nizamabad... Neither i got a message nor the bus came... I have waited for almost 2 hrs in the bus station vth all my luggage... I have called tsrtc enquiry.. As usual they didn't lift the call. I thought of complaining to tsrtc rajadhani... But the telephone numbers were invalid.
Please kindly check into the matter... And make sure such irresponsible seeds not happen.

Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.

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L

L shravan kumar

from Khammam, Telangana

Aug 28, 2018

Sangareddy to gajwel 1st bus is becoming delay day by day. Kindly resolve the issue and do needful. Thank you.

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S

Sneha Oruganti

from Hyderabad, Telangana

Aug 29, 2018

Hi
I have booked 3435 vajra bus which should arrive to kphb III phase by 13.55

It has not arrived even at 15.55. Please take action on this..

I demand refund of ticket if such cases occur

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I have booked a ticket from hyderabad to bengaluru on 25-aug -2018. The money has been debited from my account but i haven’t got the ticket neither to my mail nor to my phone.
The date of journey is 26-aug-2018.
Bus is garuda plus volvo ac (83083) at 30:15 from kukatpally village
The below are details of payment
Merchant reference number : [protected]
Ebs payment id :[protected]
Payment mode : master card_tp
Amount : 1492.00
Customer name : tsrtc guest
Customer email : keerthana. [protected]@gmail.com
Status : success

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Address: Hyderabad, Andhra Pradesh, 500056

I have lost my bus pass while travelling in 24s route bus bus from nerdmet to suchitra, the bus was in a heavy rush due infrequency of the buses i had no other option rather than to take that respective busand in the rush unfortunately my bus pass might have slipped and i had to face a lot of inconvenience, its application number is [protected], date:23/8/2018 and i need an urgent replacement so that i can travel to my college without any problem. Hope the necessary is done as soon as possible at the earliest.

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Address: Hyderabad, Telangana

Sir,
The driver who drives the bus bearing number ap29v2188 is not stop the bus at uppal x rd stop and while asking conductor to stop the bus driver hasn't lisned to her. And a went to him and asked to stop the bus, and his careless answer is "i'll stop the bus at next stop". This is not the way that your staff who behaviour is embarrassing manner. I don't know why you people is taking this kind of people in to service...

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Address: Nalgonda, Andhra Pradesh, 508248

Respected sir,
There is no bus service from devarakonda to jadcherla so far. We are suffering a lot when we want to travel in this particular route. Please provide atleast two services in a day. At present there is only express buses which are coming from kodad, guntur and nalgonda. But this buses are not coming in stipulated time as those buses coming from long distance. So please provide bus service from devarakonda to jadcherla as soon as possible.
Thanking you.
Regards,
Mahesh

Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.

Aug 21, 2018

Updated by Mahesh Anumula Respected sir,
Everyday kodad to mahaboobnagar bus service is deleying. It supposed to reach devarakonda by 18.30. But it is arriving around 20.30. When we asked driver why it is late, he is careless and answering us very rash. Please take necessary action and provide service with in stipulated time.
Thanking you,
Regards,
Mahesh anumula,
[protected]

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T

Thirunahari Sagar

from Hyderabad, Telangana

Aug 22, 2018

I am student studying BTECH .I daily use bus as my transportation from godavarikhani to JNTUHCEM.here we use begumpet and oded bus to reach our destination .but, the buses really bring headache to us generally delay timings will be 5 -10 min .But here delay time is 40 -1 hour .Even our MLA is TSRTC chairman these people never follow timings .

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Respected sir/madam.
I am resident of ghatkesar area and writing this letter regarding the availability of less number of rtc buses in pratap singaram to uppal (284).
Here in our area from pratap singaram to uppal and vice versa, people are facing many problems due to the delay of buses.in this route we hardly have 1 bus for 1 hr so that we are getting late to our work area and not only that bus is having full rush almost with 6 village bus people in that. Due to that, people unable to stand in that. Nearly these area consists of mostly college students, school students and working women. So these people have been facing the bus problem since many years.

I request kindly take up this issue seriously and arrange more number of buses on time. If this is not the case, need to take issue to the higher authorities so that it may worsen the situation. So kindly resolve our problem as soon as possible.

Regards
Mounika chithaluri
Kachavani singaram (Village)
Ghatkesar (Mandal)
Medchal (District)
Telangana - 500088

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Address: Hyderabad, Telangana, 500003

Website: Tsrtc city bus

Dear sir
Iam surya... Regarding ticket price with conductor... He was completely misbahaved with us... By giving wrong ticket... We are 2 members... Travelled from sikhvillage to paradise plaza... Actual ticket was 5rs per head... But he has taken 10rs perhead... And in ticket itvwas given wrong point of stop... Pls take this serious and make this complaint..in right manner sir
Thank you...
Yours faithfully
Surya

+3 photos

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A

Anurag Chitranshi

from Hyderabad, Telangana

Aug 23, 2018

I have noticed a TSRTC bus emitting copious fumes.

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Address: Hyderabad, Andhra Pradesh

Website: Tsrtc.gov.in

The buses of 113y all series are not available and are not frequent and are too much crowded.Try to increase the number of buses and their frequency so public will be able to move freely.There is so much crowd in ameerpet bus stop and due to this buses are crowded.even in the night time, the frequency of 113y series buses are low.try to resolve this issue

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Address: Hyderabad, Andhra Pradesh, 500040

Sir, i request you to see into bus numbers 47l and 147l or increase the frequency of buses from lv prasad to secunderabad buses atleast in the office timings from 8 to 10 am and from 5.30 to 7.00pm as the number of buses are very less and even frequecy of buses is for 1 hr. As there is less frequency of buses in the office timiing, the public and common people are facing difficulty while climbing buses as the bus is full till footboard. Pls i kindly request you to increase the frequency and number of buses in the office timings atleast

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H

Harsha7179

from Khammam, Telangana

Aug 20, 2018

I have done payment for the ticket but they didn’t send me the ticket details

increase the frequency and number of buses - Comment #3187879 - Image #0

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Address: Hyderabad, Telangana, 500028

We are facing many problems while we are travelling from mehdipatnam to secunderabad and vice versa. We are not finding any 5k numbered buses. It is taking very much time to travel by 49m buses. It is very disgusting to travel in that traffic and moreover it is time consuming the highest time than the usual travel time. So please provide us more quantity of buses so that our time could be saved.
Thank you!

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A

Amrit Dang

from Visakhapatnam, Andhra Pradesh

Aug 16, 2018

Uber person was rash driving on the way to tolichowki road to manikonda road

a few number of buses from mehdipatnam to secunderabad - Comment #3185563 - Image #0

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Hi, this is sureshkumar,
I have travelled many time from hanmakonda to vijayawada by rajdhani ac express which is only one a. C bus in this route and that too midnight 11.10 pm but it will reach hanmakonda after 12.00am some time it reach 2 to 3 ours delay... So, pl increase the buses or change the timings of this bus and i hope u will take necessary action on this bus...

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M

Mahipal Kambhampati

from Hyderabad, Telangana

Aug 13, 2018

POLLUTION- I[censored] can't kill it, It will kill you.

I request everyone to share this video until our TSRTC officials react on all Vehicles polluting our City.
Environmental pollution is an incurable disease. It can only be prevented.

This video footage is taken at Malakpet, Hyderabad

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Address: Hyderabad, Telangana

I got bus at guntur bus stop at 3:15pm on 12.07.2018. Guntur to hyderabad bus service no 1575. Bus is expected to leave at 3:30pm but left at 3:55pm. As iam about to travel to bijapur, booked last bus from mgbs at 10:06pm. This bus is expected to reach at 8:30pm as per schedule and driver told it will reach by 9pm. But it reached miryalaguda at 7:30pm. When i asked driver whether we will reach by 10pm or not, he simply saying you complaint to anyone, i can't do anything. Sorry to travel in this type of buses, where you don't have time sense and doesn't care for passengers time too. I know that pain of missing my bus and taking a break journey. Don't give expected time if you are not able to maintain it and can't give proper response to passengers.
Vehicle no ts08 z 0028

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Website: tsrtconline.in

The driver of 63b was rash driving on 10 august 2018 around 1 pm
Causing inconvenience to passengers with sudden brakes and jerks all the way to ahmed nagar.
I boarded the bus at shalibanda.
Somewhere near lakdikapul, he even ran into a tata ace and had a minor argument with him (Despite his mistake)
Expressed resentment towards the issue to the conductor on duty, but he took it lightly
Kindly take necessary action against the driver
Driver no-215665

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Address: Hyderabad, Telangana

What the hell is happening with 158/299 metro delux bus... Never ever it is starting in time from hayathnagar bus station.. And the bus condition is very very poor... Change the bus and the staff too... Such a lazy bus is unfit in the transport line... From any angle it won't look like a metro delux bus... Worst experience ever.. People are getting suffered with it.. Look at the problem and try to solve it at the earliest..

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Yashwanth Uredi

from Manuguru, Telangana

Aug 15, 2018

Sir this is Yashwanth Uredi. I'm complaining about that my sister's hand bag was theft while we were in journey from jagtial to Hyderabad

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Area : shankarpally bus stop
Date: 9 aug 2018
Time : 4:55pm

I was coming to the bus stop and saw a bus moving. I waved my hand to stop but the driver deliberately increased the speed and i couldn’t get it.
On this route the buses are very less
If drivers do like this, then how can we travel safely?

And also i’ve observed many drivers that
When i’m wearing burqa the bus drivers wont stop the bus but same driver stopped the bus for some other person in the middle of the road.

I will file a complaint against tsrtc under section ipc 153a for religious discrimination if the rtc don’t take action.

And also the bus drivers are driving very rashly on patancheru-shankarpally road.

Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.

Aug 09, 2018

Updated by mushtaq.akram Bus number : 5351
Route number : 502 ( ordinance factory - shankarpally)

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Hello sir / madam ..My name is SAIKUMAR BETHI I'm from Aler...
We don't have ordinary buses mrng &evng time ..if buses are came bus conductors are saying that passes are not allowing in their bus .
The ordinary buses are Putting EXPRESS board and they Ticket is printing ordinary charges...
We have some proofs..!
And Depot managers not solving Students problems

+3 photos

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Address: Hyderabad, Andhra Pradesh

No 127k/222 buses during 5-6am from hi-tech city to koti, where 3-4buses during that hour are scheduled to arrive. Whereas 10-15buses of 10h arrive during the same period travelling almost empty. I request you to make sure there is atleast 1bus before 5:30am. Have been observing this for months now. We cannot rely on any other mode of transport but the bus, so please rectify the fault at the earliest beacuse many have been facing the same problem.

Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.

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Cropmohammed

from Hyderabad, Telangana

Aug 10, 2018

Hyderabad to warangal Rajdhani bus service
Bus number TS03Z 0402 .no water bottles no entataiment no .why take passengers amenity charges 15/- my bus is on the way pls take action and inform me.iam waiting ur reply

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Cropmohammed's reply, Aug 4, 2018

PHyderabad to warangal Rajdhani bus service
Bus number TS03Z 0402 .no water bottles no entataiment no .why take pHyde
Telangana State Road Transport Corporation [TSRTC] — bad servise

1 Review
Cr Cropmohammed on Aug 4, 2018
Mark as Resolved

Hyderabad to warangal Rajdhani bus service
Bus number TS03Z 0402 .no water bottles no entataiment no .why take passengers amenity charges 15/- my bus is on the
Telangana State Road Transport Corporation [TSRTC] — bad servise

1 Review
Cr Cropmohammed on Aug 4, 2018
Mark as Resolved

Hyderabad to warangal Rajdhani bus service
Bus number TS03Z 0402 .no water bottles no entataiment no .why take passengers amenity charges 15/- my bus is on the
Hyderabad to warangal Rajdhani bus service
Bus number TS03Z 0402 .no water bottles no entataiment no .why take passengers amenity charges 15/- my bus is on the way pls take action and inform me.iam waiting ur replyway pls take action and inform me.iam waiting ur reply pls take action and inform me.iam waiting ur replyrabad to warangal Rajdhani bus service
Bus number TS03Z 0402 .no water bottles no entataiment no .why take passengers amenity charges 15/- my bus is on the way pls take action and inform me.iam waiting ur reply
assengHyderabad to warangal Rajdhani bus service
Bus number TS03Z 0402 .no water bottles no entataiment no .why take passengers amenity charges 15/- my bus is on the way pls take action and inform me.iam waiting ur reply
ers amenity charges 15/- my bus is on the way pls take action and inform me.iam waiting ur reply

Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

File a complaint to Telangana State Road Transport Corporation [TSRTC]

Telangana State Road Transport Corporation [TSRTC] reviews & complaints page 93

without information service cancellation

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payment got successful, but ticket not generated.

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tsrtc bus service 8338 on aug 26 2018 — ticket no 58621625

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wrong bus timings

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booked a ticket neither got the ticket message or money refund

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bus pass replacement

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driver misbehavior and not stopped the bus at uppal x rd stop

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no buses from devarakonda to jadcherla

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regarding having less number of no. 284 buses in our area

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ticket price with wrong pickup and drop

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buses availability

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increase the frequency and number of buses

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a few number of buses from mehdipatnam to secunderabad

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bus will not come on time regularly...

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delay in arrival and arrogant response

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overspeeding by driver of 63b

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delay of starting a bus

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ipc 153a religious discrimination

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ksrtc ordinary buses

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very very poor frequency of 127k/222 buses during 5-6am from hi-tech city to madhapur, where 3-4buses are scheduled to arrive

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