Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

Good evening sir,
I am billa. Anandarao, booked a ticket from ongole to mallepally on
[protected]., srvc no_ 83928, ticket no[protected], uid no_1383, i got a
Ticket confirmation from tsrtc through mail.

On journey day i have waited for bus entire night in ongole bus station
But bus has not come.

Later i came to know that the had been cancelled but no information has
Given to reserved customers.

We have faced so many problems for bus.

Now i want to know that
1. You should have to inform to customers if cancellation takes place
2. We have faced somany problems,
3. Till now refund had not been took place
4. Now i am going to consumer forum

Thanking you sir

Today we are going jbs bus stand to srisailam with my family having with 18 months kid.in bus foot track is damaged. There is no security. When i am asked to driver he is telling irresponsible & care less answers. And he is driving is very fast in ghat road every already i told your driver food track is damaged.

Ts government is giving bus journey is very safe. But where is the safty?

Attached photo copies & my ticket.

Date of incident : 1nd September 2018
Place of incident : Secunderabad Gurudwara bus stop
Time - 5:40
Bus no. - 229

Respected sir,
I was waiting for the bus. When the bus arrived it was a very big rush all the people were struggling to go inside the bus. I some how entered and took a seat. After 2 mind when the conductor was coming to check the pass. As I went to the pocket my wallet was not there. My bus pass was in the wallet.
Please i want a new pass issuedI request with my humble heart please kindly issue a new pass.

I have booked 2 tickets for 23th august *hyderabad to kadapa *, i received
The payment success confirmation mail from the gateway but did not receive the ticket confirmation. Its been more than a week no response from the team and the customer care phone number just does not work.

I need an immediate refund and resolve on this issue.
I have sent so many mails to online. [protected]@tsrtcbus.in with ticket id - 20375.

Hello,
I am keshav Sharma resident of Prashanthi nagar, kukatpally. I have a complaint regarding PRASHANTHI NAGAR BUS STOP .No tsrtc city bus stops at this stop, it's really frustrating because we have to go to other stops just to board the bus. Many people who are living in Prashanthi nagar are facing problem due to this. Please ask bus drivers to stop at Prashanthi nagar bus stop.
Thank you very much

I rode tsrtc super luxury srcv no. 1541 from hyd to guntur on 30 august 2018 at 1:00 am. Bus driver name is r s swamy he said he is from bhel depot. His behavior was worst using curse words against me. My pickup point was vanasthalipuram at 11:55 pm on 29 august bus arrived 1 hr late and the driver didn't pick up my phone calls to ask for bust status. I called him at least 25 times and responded only once and said 5 mins to vanasthalipuram but took 30 mins. I waited on the road with my wife and 2 yr old daughter at midnight for 1 hr. His curse words were lan*duku, d*gey, etc.

Date of incident 29/08/2018
Place of incident bn reddy stop
Time morning 8:30am
When i was in the bus i took the pass and showed to the conductor and kept in my pocket but i think it slipped in the bus
It was a 277d bus
My bus pass is lost and the register id of my pass application is [protected]
Please i want a new pass issued
I request with my humble heart please kindly issue a new pass

Sir yesterday night i traveled in garuda plus from vijayawada to hyderabad. I asked driver for blanket, he said no blankets. He behaved irresponsible and said galease words.in the discussion he is talking i have no fear even rtc md also. How can i get justice?. My ticket number:58658329. Service code 1354/vijayawada-kphb. Date of journey.27-8-18. Departure time 22.40. Driver name. K t reddy, contact number[protected]. Sir his behaviour hurts me.

Aug 27th morning 4:30am I get into the RTC city bus in MGBS city bustand, I remember that I kept my wallet in my bag after taking the ticket. The bus is traveling from MGBS to Lingumpally via HCU. I get down the bus at indira nagar.
I have around 600 in my wallet and Debit card, credit card, food card, adhar card, driving license and Office bus pass.
I don't know what to do now. Please help me to get my wallet.

I have booked 3 tsrtc bus tickets from hyd to tirupati on august 19th 2018, vide ticket no: 58551177 and siervice no: 1117 seats no's19, 20 and 24 fare colleted through tsrtc website amount of rs.3562/- uid no: 3146 but unfortunately i waited at mgbs busstand up to 9.00 pm bus was not come to flat form, after that i enquired enquiey bus service was cancelled, after that only they are send to my message, this serices cancelled, but yet today not yet received my refund or compansation for that without intimation cancellation of bus serivice by tsrct.
Hence please sole my problem immidiatly.

Hi,

I have booked tickets from hyderabad to chennai and paument got successful but ticket is not geberated. Please find the below mail recived for the payment.

Dear tsrtc guest,
Your payment for the order with reference number [protected] on the merchant website : tsrtconline.in has been successfully processed.

For your convenience, we have provided the order information below.

Order information

Merchant website : tsrtconline.in
Date :[protected]:10:52
Merchant reference number : [protected]
Ebs payment id :[protected]
Payment mode : axis bank account_tp
Amount : 2880.00
Customer name : tsrtc guest
Customer email : [protected]@gmail.com
Status : success

For any queries, please contact the merchant tsrtconline.in.

Regards,
Ebs pg team

Kindly let me know the status of my tickets.

Regards,
Mounika

We have booked ticket in service 8338 on 26-aug-2018. The bus is supposed to start at 19:10 from uppal and reach hanamkonda at 21:15, but we waiting in uppal till 21:30 but said bus is not came, and no information provided about the service. When we tried to board other service they not allowed, so we need to purchase a new ticket and when we try to cancel, this also not allowed. And tried to call the customer care, they picking the phone not speaking any word (Even a single word). Don't know what a horrible thing no body is supporting. Don't know about booked money. Please help me and get the amount refunded.

Me a female passenger reserved seat in rajadhani on 24_8_2018... To travel on[protected]. Vch starts at 4:45. From jubliee bus station to nizamabad... Neither i got a message nor the bus came... I have waited for almost 2 hrs in the bus station vth all my luggage... I have called tsrtc enquiry.. As usual they didn't lift the call. I thought of complaining to tsrtc rajadhani... But the telephone numbers were invalid.
Please kindly check into the matter... And make sure such irresponsible seeds not happen.

I have booked a ticket from hyderabad to bengaluru on 25-aug -2018. The money has been debited from my account but i haven’t got the ticket neither to my mail nor to my phone.
The date of journey is 26-aug-2018.
Bus is garuda plus volvo ac (83083) at 30:15 from kukatpally village
The below are details of payment
Merchant reference number : [protected]
Ebs payment id :[protected]
Payment mode : master card_tp
Amount : 1492.00
Customer name : tsrtc guest
Customer email : keerthana. [protected]@gmail.com
Status : success

I have lost my bus pass while travelling in 24s route bus bus from nerdmet to suchitra, the bus was in a heavy rush due infrequency of the buses i had no other option rather than to take that respective busand in the rush unfortunately my bus pass might have slipped and i had to face a lot of inconvenience, its application number is [protected], date:23/8/2018 and i need an urgent replacement so that i can travel to my college without any problem. Hope the necessary is done as soon as possible at the earliest.

Sir,
The driver who drives the bus bearing number ap29v2188 is not stop the bus at uppal x rd stop and while asking conductor to stop the bus driver hasn't lisned to her. And a went to him and asked to stop the bus, and his careless answer is "i'll stop the bus at next stop". This is not the way that your staff who behaviour is embarrassing manner. I don't know why you people is taking this kind of people in to service...

Respected sir,
There is no bus service from devarakonda to jadcherla so far. We are suffering a lot when we want to travel in this particular route. Please provide atleast two services in a day. At present there is only express buses which are coming from kodad, guntur and nalgonda. But this buses are not coming in stipulated time as those buses coming from long distance. So please provide bus service from devarakonda to jadcherla as soon as possible.
Thanking you.
Regards,
Mahesh

Respected sir/madam.
I am resident of ghatkesar area and writing this letter regarding the availability of less number of rtc buses in pratap singaram to uppal (284).
Here in our area from pratap singaram to uppal and vice versa, people are facing many problems due to the delay of buses.in this route we hardly have 1 bus for 1 hr so that we are getting late to our work area and not only that bus is having full rush almost with 6 village bus people in that. Due to that, people unable to stand in that. Nearly these area consists of mostly college students, school students and working women. So these people have been facing the bus problem since many years.

I request kindly take up this issue seriously and arrange more number of buses on time. If this is not the case, need to take issue to the higher authorities so that it may worsen the situation. So kindly resolve our problem as soon as possible.

Regards
Mounika chithaluri
Kachavani singaram (Village)
Ghatkesar (Mandal)
Medchal (District)
Telangana - 500088

Dear sir
Iam surya... Regarding ticket price with conductor... He was completely misbahaved with us... By giving wrong ticket... We are 2 members... Travelled from sikhvillage to paradise plaza... Actual ticket was 5rs per head... But he has taken 10rs perhead... And in ticket itvwas given wrong point of stop... Pls take this serious and make this complaint..in right manner sir
Thank you...
Yours faithfully
Surya

The buses of 113y all series are not available and are not frequent and are too much crowded.Try to increase the number of buses and their frequency so public will be able to move freely.There is so much crowd in ameerpet bus stop and due to this buses are crowded.even in the night time, the frequency of 113y series buses are low.try to resolve this issue