Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

I have submitted a Complaint 1 month back about bus.. That 222 bus from koti to lingampally is not visible between 8:30 to 10:00..
Since we are waiting since one hour .. Actually 222 bus number need to go from koti - patenchetu but on bus it was written that last stop Jubilee Hills Checkpost .. And one bus bus last stop is TV9 stop.. Wat is this .. This is not the right way bus need to go till lingampally.. May b for u dont no about this I think..
And there is no proper bus stop (No Shed) in front of care hospital..
Plz divide the following busses in proper route nmbr.. Plz accept my complaint has a request sir.. Thank you..

There is a Metrodeluxe (i'm not sure about number) bus from Safilguda to VBIT park, Due to construction at Mindspace all RTC busses including ordinary and AC busses (113 Uppal to VBIT) going through mindspace to reach VBIT park. But only this specific bus is not going through mindspace and the conductor and driver saying that Mindspace is the last stop. When we try to ask about the driver regarding the same he was very rude at passengers and not listen to passengers. Please let me know is there any restriction to this specific bus to not reach VBIT park.

I travel from Bangalore to Hyderabad On a regular basis and now for the 5th time there was a Male passenger who has booked his ticket beside my seat and all these times I was the one who has booked the ticket first. What is this I don’t understand and how is it even happening ? When you book a ticket doesn’t it pop up that a male can’t and should t book ? It is really very uncomfortable for Us ( ladies ) to travel this way . Please take some serious action against this .

Respected sir..
i have made online booking on 13th June, 2018 for Garuda service, from Hyderbad to Nirmal with Reference number IGADSMJAT5, and[protected] with total amount of Rs, 1787.00
(ONE THOUSAND SEVEN HUNDRED EIGHTY SEVEN RUPEES ) and said amount amount deducted from my account and shows payment success with payment ID[protected], but service number and ticket number not issued, when i call customer care number, no reply, when i spoke to jubli (JBS) bus station on duty staff they said within a week the money will be refunded, but till the date i did not get my money, Kindly help me to to get back my money as early as possible. Your utmost cooperation will be highly appreciated. Thank you .
ZAHEER AHMED KHAJA

Sir/Mam,
We stay in Hyderabad and we are really facing a problem to go to our native place(thorrur). There are no proper buses in the place we are living. There are only buses in certain places like jagadgiri gutta, balanagar and uppal. So we request to to start your TSRTC service in our area and we request you to start express buses from pragathi nagar or kphb. Please take this as a special request and try to implement as soon as possible .
Thanking you.

Hi, this is VEERENDRA from lingampally hyderabad. When myself & my spouse are returning from our routine work from Gavhibowli to Lingampally to our home in our Car at about 10.30 pm, from DLF signal (near IIIT) I observed a TS RTC bus bearing Reg No: TS09Z7677 which is making very close calls and trying to overtake all vehicles in its way and driving very rashly. it is rainy too but the driver is ruthlessly spilling water at pedestrians too. He tried hitting my car many a times which made my spouse panic and crossed my car and went ahead and continued to same rash driving. Finally I could able to stop him at BHEL circle bus stop & asked about his rash & negligence driving.
We found the driver is drunk totally and out of senses.. meanwhile co drivers (being a bus stop) reacted and supported that driver blindly and started abusing us without knowing what exactly happened...the driver taking this as advantage he abused me & my wife with un parliamentary language. Being a govt road transport corporation there is no responsibility with these driver and his negligence & drunk & drive were un pardonable. There is no one to look after the state of mind the condition of drivers driving RTC busses after 7.00pm.
As a common man I would like to bring this to your notice & takensevere actions against this person who is punishable.

Thanks & regards
Veerendra k
Mob: [protected]
Mail id: [protected]@gmail.com

Seat no 15 beside window charger was placed to the swith Bus. no ts16Z0207 armoor depot armoor to Hyderabad super luxary bus I have forgot my new Redmi note 5 pro charger at the time 10.00am when I left the bus in jublie bus stand secunderabad.my name is Srikanth email [protected]@gmail.com.village gundampally.mdl-mallapur.post-satharam .dst-jagtial cell no [protected]

I have boarded 113/W wave rock AC bus at around 6:25PM at ICICI bus stop Nanakramguda, Hyderabad on 09-07-18, the bus was packed and I had to get down at himayatnagar stop, as it was packed, I somehow managed to get near the door when I reached my stop, the driver din't open the door and when I asked him to open, he started yelling at me saying was I "SLEEPING"! How can he use that word to a lady passenger?? Such drivers should be posted to rural areas and are not supposed to be working in an area such as Nanakramguda! U can check the CC tv footage if needed, I want him to be punished for his unethical behaviour! Today i boarded the same bus, as I have my monthly pass I could not get his details but I noted the bus number. AP28Z49.and I somehow managed to take a pic of the ticket of my co-passenger! Kindly take severe action on the driver because encouraging such drivers would ruin TSRTC reputation. I wish to know what punishment you have given the driver! Waiting for your early response sir! 🙏

Today I have booked online one ticket for 13/07/2108 online for the service from Kothagudem to Hyderabad Rajadhani sleeper service leaving at 12-15 pm.
The payment was made for my account no[protected] for Rs.480/- and transaction iD no[protected] was generated but no ticket issued.
The merchant reference is [protected].
Please refund the amount as the ticket is not issued.
Regards
S Raghuram
Mobile number [protected]

Date of incident 07/07/2018
Place of incident shapur nagar bus stop
Time morning 7:30am
When i was in the bus i took the pass and showed to the conductor and kept in my pocket but i think it slipped in the bus
It was a 230A bus
My bus pass is lost and the register id of my pass application is [protected]/ MR6179178
Please i want a new pass issued
I request with my humble heart please kindly issue a new pass

On 7/7/2018 around 9:30 PM I met with an accident near SR nagar due to rash driving of the TSRTC bus driver.The bus driver did not show any sign o[censored] turning and my bike went and hit the bus and went under it lucky I escaped with small injuries but my bike was heavily damaged the bus details are AP28Z3590. Please file my complaint and do justice for my bike damage or I will pass the complaint to higher authorities without any hesitation. My contact number is [protected]. Thank you

I have booked a ticket but I did not receive any confirmation message to the mentioned mobile number. After reaching the jubilee bus stand, i have asked the enquiry member to know whether my ticket is confirmed or not by showing the mail which is received from EBS which is having the payment reference and payment status as success. He informed that your ticket will be refunded and you can in other bus by paying the ticket money. I boarded the other bus by paying the ticket money. After 1 hr., I got a call from other tsrtc driver number and says that my ticket is confirmed and bus was late and that's why I am calling now. In conclusion I lost my ticket money because of the wrong information given by one of the enquiry member. This is my ticket number 58193450. Can you refund my ticket money. For God sake, improve the service. I am not able to connect to the customer care executive after staying 40 mins in the call. What kind of service is this

1571 BHEL Tripno 5 DN 1571
Date and time 05/07/18 00:33:22
Depot Miyapur Pushpak
I travelled from Airport to Gachibowli. The Fare that i paid was Rs210 which I am aware as well. But in the darkness of the bus the driver has issued a time table/Schedule instead of the ticket. The next day, I needed reimbursement from the office and when i noticed, it was fare table with trip timings and not the ticket that he has issued me. This is how the driver has pocketed 210.00.

Driver of bus no. Ap28z1997 was driving so rash on a narrow road of lancome hills which is under construction. I was on bike and was kept blowing horn and at one point, he was tried to hit my bike and ran so close without even blowing horn. Please take a strict action on this driver. I was with my wife and it was a narrow escape. I thought i would lose my life.. Anyone out there please be serious and take and action. It may happen tommorow to you as well

Date of incident 04/07/2018
Place of incident afzulgung bus stop
Time morning 12:30 pm
When i was in the bus i took the pass and showed to the conductor and kept in my purse
And i forgot to keep the purse in my bag. And the purse was in the bus only.
Bus no. 9 of jdm depot
My bus pass is lost and the register id of my pass application is [protected]
Please i want a new pass issued
I request with my humble heart please kindly issue a new pass

Date of incident 02/07/2018
Place of incident is sadan bus stop
Time morning 8:30am
When i was in the bus i took the pass and showed to the conductor and kept in my pocket but i think it slipped in the bus
It was a 102b bus
My bus pass is lost and the register id of my pass application is [protected]
Please i want a new pass issued
I request with my humble heart please kindly issue a new pass

I have booked an online ticket with ticket number 57956173 on 13 th june i booked on the wrong date so i immediately cancelled the ticket, still now my refund is not complete despite of repeated mails and calls to the customer care number. Really i don't know where to report about this also. God only knows why they put call centre if i put a mail an automated response will come one of our agents will call you. I don't need their call i can call them let them take the issue if no one is lifting the call this is the situation of a common man.

Good evening,

My name is sajid.. I'm working at masab tank area.. My shift is completed at 9 pm.. So i walked at busstop.. Since i'm waiting from 9:10 till now no busses came from koti to patencheru side.. Two busses came with 222 sign board the conductor is saying that this bus will go till pedamma temple.. And one more bus came and they also said this bus last stop is jubilee hills check post.. Since the bus nmbr is 222 why the last stop is till jubilee hills..
This is not right rule sir.. Its been late night for me.. Since i'm waiting from 1 hr.. Plz sir try to locate my complaint and make necessary idea's.. This is not my problem.. So many members are suffering with this..
Plz try to solve this issue sir.. Every one need to go home as the job shift is completed.. But here we are waiting for hours.. Thank u sir.. This is my complaint..

I have booked ksrtc bus from lakdikapul to vijayawada. Bus actual departure time is 6:40; now the time is 8:11 but still it will not came here: bus service no is
Thank you for choosing tsrtc. Journey: telephone bhavan-lkpl-vijayawada service no: 1548 driver: g krishna contact no.: [protected] pls report 15 before departure: 01-jul-2018 18:40. Ph:[protected], www.tsrtconline.in

113m/w bus services are not managed properly @ uppal depot.. Everyday morning bus starts @ 7.05 7.25 7.45 8.00 8.15 8.30 like wise and on saturdays it is reduced to half @ 7.05 7.45 8.15... Today on 30th june 2018 first bus left @ 7.05 and the next bus has not arrived and @ 8.18 bus started from depot... Commuters are waiting from 7.20 but the second bus was abruptly cancelled... When saturdays only half of the buses ply management has to take addition care and see that buses run on scheduled time.. This is not the first time but it is a regular on saturdays.. Authorities should rectify this...