Claimed

Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

1
Last updated Apr 27, 2024
Complaints 2360
Resolved
29
Unresolved
2331
Quick Links
Statistics
Share
Contacts

File a complaint to Telangana State Road Transport Corporation [TSRTC]

Having problems with Telangana State Road Transport Corporation [TSRTC]?

File a complaint and get it resolved by Telangana State Road Transport Corporation [TSRTC] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Telangana State Road Transport Corporation [TSRTC]
Customer Service Contacts

Telangana State Road Transport Corporation [TSRTC] Phone Numbers

Toll free
1800 200 4599
928
395
Phone
+91 84 9990 0900
762
325

Telangana State Road Transport Corporation [TSRTC] Website

Telangana State Road Transport Corporation [TSRTC] Head Office Address


India

Telangana State Road Transport Corporation [TSRTC] reviews & complaints page 96

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
Nitu B
from Visakhapatnam, Andhra Pradesh
Report
Copy

route bus is not available

Hello sir/madam. As i used to work in karkhana, and stays at venkatgiri, daily night i used to wait for the direct bus 10h/25s, my office closing time is 7:30 eventhough i used to wait for 8pm for direct bus. But all the time the conductor and driver used to say it will be up to maithrivanam. And i compromises my self to maithrivanam and again takes an another bus to venkatgiri. But today[protected], it is very rediculous. Driver and conductor...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
madhu430
from Hyderabad, Telangana
Report
Copy

ticket confirmation neither by mail or even to mobile number

I have booked ticket for hyderabad to nizamabad on 15/06/2018. The money has been debited from my account but i neither got the ticket by mail or to my number.

Date of journey : 15/06/2018

Bus is rajadhani 17:50pm from jbs

Payment details :

Merchant reference number : protected

Ebs payment id :[protected]

Payment mode : visa_tp

Amount...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mahesh Balla
from Mumbai, Maharashtra
Report
Copy

money deducted but not got ticket

Address:Hyderabad, Andhra Pradesh
Website:tsrtconline.in

I booked two tickets from hyderabad to godavarikhani through tsrtc official website money deducted but did'nt get ticket.

Below are the details:

Merchant reference number : [protected]
Ebs payment id :[protected]
Payment mode : hdfc bank account_tp
Amount : 648.00

Attached the screen shot also...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bhargavi noonay
from Hyderabad, Telangana
Report
Copy

refund of ticket amount

Today i boarded bus number:ts 09z 7660 an a/c bus at kothaguda, there were passengers who booked the ticket for ecil, last stop of the bus. However, at madhapur tyre has been punctured and we asked to vacate the bus and board another ordinary bus, the difference in fare between a/c bus and ordinary bus is three times, we were denied our amount. We do understand technical issues but since the fare paid by us is for the destination but since...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
suri2606
from Hyderabad, Telangana
Report
Copy

amount debited but didn't get my ticket

Address:Hyderabad, Andhra Pradesh
Website:www.tsrtconline.in/oprs-web

I surendra babu, had tried to book the e-ticket from www.tsrtconline.in from bangalore to hyderabad on 17/05/2018. Date of journey is 17/05/2018. I did payment using my net banking and money got debited from my account. However, i didn't get the ticket details at that time and got a mail regarding payment is not completed[protected]. It has been a 25 days over and i tried multiple time to reach out support care no.[protected] but no one...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bala Chandar Savarapu
from Manuguru, Telangana
Report
Copy

wallet missing

I have travelled from godavarikhani to jbs Hyderabad on 10.06.2018
Below are the ticket details
After getting down from the bus I noticed that I missed my wallet. In that I'm having my important documents
Please do needful.

Service No:3642, DOJ:10-Jun-2018 18:00, Boarding Point:GODAVARIKHANI BUS STATION, Seat No's:2, 4(A:2, C:0), Ticket No.57934282, FARE:779, GODAVARIKHANI- 17:59, DESTINATION PLACE:HYDERABAD...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
morris_sb_us
from Hyderabad, Telangana
Report
Copy

rash driving - bus route 40

Address:Hyderabad, Andhra Pradesh, 500001

Dear sir/madam,
I would like to bring it to the notice of the ts rtc department against rash driving by the 40 route bus (Driver : 221144, cnd: 220619, metro express depot - musheerabad, route : sec-koti) on 08/06/18.

Throughout the route the bus driver was driving rashly and nearly moved down many people on the road and other bus stops. Its a request for the department to look into such issues before any unforeseen...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
NavyaMadineni
from Hyderabad, Telangana
Report
Copy

dropping

I was at my destination at 9:30pm june 08 2018. My home is on the way to bustand. As it was late in the night i pleaded to drop on the way to bustand wich is near my home. He totally ignored my words. Being a girl at that night it was soo hard to reach my place please take action as soon as possible
Ts16z0206.
Date 08 june 2018.
Hyderabad - armoor (Super luxery)....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Ram Yeshwanth M
from Vijayawada, Andhra Pradesh
Report
Copy

rtc or personal vehicles of drivers and conductor?

Bus no. Ap36z0159. Depot. Mahabubabad. Bus stopped for more than half an hour in some village en route so that the conductor of the bus could do her personal work. Apparently she was to receive some money from a person in the village and she made the bus stop there for half an hour and collected her money. Even shouted at us for asking. Her reply was "if you want to be on time, next time catch a bus that starts an hour early". Most sensible...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
I
Infiniti
from Hyderabad, Telangana
Report
Copy

driving in wrong direction during peak hours

Address:500080

The driver of the bus, bearing the number ap11z6920 was driving in the wrong direction at 10pm on 7/6/2018 near gandhi nagar signals.
Both the driver and the conductor who happens to be a lady threw caution to the winds. When we stopped the bus no effort was made to go back.
I am a resident of gandhi nagar and such incidents are a daily routine by these bus drivers who are not concerned about the people or bikers on the road....
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jsnageshwar
from Hyderabad, Telangana
Report
Copy

charging extra fee at bus pass counter

Address:Ranga Reddy, Andhra Pradesh, 501301

Sir yesterday i have taken the bus pass at ghatkesar counter. The madam at charged 550/- rupees instead of 525/- which was originally printed on the bus pass application. She was very rude and told that pay 550/- or else you i will not give the bus pass. Tsrtc is known all over india for its work. Sorry to say this but the employees like this is not less than the politicians who corrupt....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tarakam
from Hyderabad, Telangana
Report
Copy

rash driving of driver driving bus no ap29z3230

Address:Hyderabad, Andhra Pradesh, 500038

The bus driver (Service no 10k/j from jagatgirigutta to secunderabad) very rashly overtook my car from the left damaging the door and the left bonnet of my car very badly at dharam karam road today between 7:30-7:50pm. When we stopped and tried to speak to the driver, he used abusive language on us. I want to take this to the notice of higher officials as these kind of drivers are a threat....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Naman Ojha
from Jaipur, Rajasthan
Report
Copy

complaint regarding refund

Address:Hyderabad, Andhra Pradesh, 500001
Website:tsrtconline.in

I booked 3 tickets for srisailam on 24 april 2018 for tsrtc online portal and i didnt get the ticket. after that i call the customer support and they didnt give me the good response regaurding the refund. they took too much time and till i didnt get my money back. i am vey much disappointed from there service and the tsrtc staff.i call them more than 20 time from last one month but they are not responding me very well....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sanny1480
from Guntur, Andhra Pradesh
Report
Copy

unusual stops for rajdhani bus nirmal depot

I am travelling from armoo to hyderabad. I was stated at 6:15 in armoor... I took a rajadhani bus ts01z0108 this is non stop bus... I need to attend office at 9 am bus he was stopped for breakfast 25km long from hyd... It was totally unnecessary. Hotel man gave 100 rups to drivers for stopping bus at hotel. Because of this i was late to office..
Kindly take an action...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
O
Omkhar Dasari
from Shiggaon, Karnataka
Report
Copy

bus not stopped at permission stage

Address:509208

Dear sir,
Bus no ts08z0194 driver didnt stop bus at maganoor stage today 06/06208 10 members passengers are waited about that first bus for 2hrs. Please take action and i was followed that bus and to meet driver and conductor. They said only bus stops at where people are get out from bus but not get in it stages. He is misbehaviour at passengers.

Note: their is no stop for ksrtc this stage for tsrtc they also not stopped...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sachinpandey_83
from Hyderabad, Telangana
Report
Copy

unprofessional behaviour of pushpak bus drivers

Address:Rangareddy, Andhra Pradesh, 500072

Dear sir/mam,

I want to bring your kind attention towards the rude and unprofessional behaviours of pushpak airport bus drivers. They park their buses in front of malaysian township as a starting point towards shamshabad airport.

All drivers blow loud horns while starting which is not required as it's an open area with less traffic. This they do 24×7 at all times. We have infant kids and elderly parents who...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
san dy
from Hyderabad, Telangana
Report
Copy

rash driving and rude behavior

Onward journey ticket detailsonward

Telangana state road transport corporation
Hyderabad - 500020, telangana, india.
Telephone no. : [protected]
E-mail : online. [protected]@tsrtcbus.in
Homepage : http://www.tsrtconline.in
Gstin : null
Ticket no : 57843329 uid number : 5373
Service code/name : 3338 / kphb 3rd ph-pochamma maidan vajra service category: vajra ac
From : hyderabad to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Srinu696
from Paloncha, Telangana
Report
Copy

complaint regarding repayment of non booked ticket

I have booked two tickets costing 1244s from hyderabad - palvancha for two seats 14 in service no.1320 on 22 may 2018. My money was debited from my account with ref id-[protected]gadopbgv5, but i didn`t get any message or mail stating about my ticket conformation.
I have gone to my booking history but the ticket was not conformed. I demand you to refund my money as soon as possible....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Sreelakshmi Ambekar
from Chennai, Tamil Nadu
Report
Copy

reg refund amount has not credited to my acct

I want to book a bus to anantapur to hyderabad thru tsrtc. The amt got debited from my acct thru net banking transaction
But ticket was not booked
The same day i got a mail from tsrtc
Merchant reference number : [protected]
Ebs payment id :[protected]
Payment amount : rs.1325.00
Customer name : guest tsrtc
Customer email : [protected]@gmail.com
Refund initiated date :[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Chatla VAMSI MOHAN
from Hyderabad, Telangana
Report
Copy

late arrival

Address:Hyderabad, Andhra Pradesh

On 29/05/18, serv no:2429, from mgbs, hyderabad to tirupathi, schedule arrival: 1300hrs, bus arrived at 1410 hrs, when asked for delay, no proper response, i was contacting bus driver k foulaiah since 1300 hrs he was telling within 10 min bus will b coming,
With such irresponsibility how to cope up sir, please do take action n inform me sir.
Without knowing exact time of arrival for almost 01 hr it is really pathetic sir...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy