Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

I have booked ticket for hyderabad to nizamabad on 15/06/2018. The money has been debited from my account but i neither got the ticket by mail or to my number.

Date of journey : 15/06/2018

Bus is rajadhani 17:50pm from jbs

Payment details :

Merchant reference number : protected

Ebs payment id :[protected]

Payment mode : visa_tp

Amount : 322/-

Customer name : tsrtc guest

Customer email id : [protected]@gmail.com

Status : success

Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.

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Address: Hyderabad, Andhra Pradesh

Website: tsrtconline.in

I booked two tickets from hyderabad to godavarikhani through tsrtc official website money deducted but did'nt get ticket.

Below are the details:

Merchant reference number : [protected]
Ebs payment id :[protected]
Payment mode : hdfc bank account_tp
Amount : 648.00

Attached the screen shot also

+1 photos

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Today i boarded bus number:ts 09z 7660 an a/c bus at kothaguda, there were passengers who booked the ticket for ecil, last stop of the bus. However, at madhapur tyre has been punctured and we asked to vacate the bus and board another ordinary bus, the difference in fare between a/c bus and ordinary bus is three times, we were denied our amount. We do understand technical issues but since the fare paid by us is for the destination but since we didn't reach the destination atleast minimum 50% or 75% of excess fare has to be refunded. Kindly consider the request and arrange a system for refund when failure is due to technical unexpected reasons.

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Address: Hyderabad, Andhra Pradesh

Website: www.tsrtconline.in/oprs-web

I surendra babu, had tried to book the e-ticket from www.tsrtconline.in from bangalore to hyderabad on 17/05/2018. Date of journey is 17/05/2018. I did payment using my net banking and money got debited from my account. However, i didn't get the ticket details at that time and got a mail regarding payment is not completed[protected]. It has been a 25 days over and i tried multiple time to reach out support care no.[protected] but no one responding. Can you please confirm my refund status and my payment asap. I already made a complaint to the online. [protected]@tsrtcbus.in, but didnt get any response/call from their side. Please look into this issue and solve asap.

Thanking you

For your information:
Merchant reference number - [protected]
Payment amount -1023.00 inr
Ebs payment id:[protected]

Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.

Jun 28, 2018

Updated by suri2606 I DIDNT GET ANY RESPONSE FROM THEIR SIDE

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I have travelled from godavarikhani to jbs Hyderabad on 10.06.2018
Below are the ticket details
After getting down from the bus I noticed that I missed my wallet. In that I'm having my important documents
Please do needful.

Service No:3642, DOJ:10-Jun-2018 18:00, Boarding Point:GODAVARIKHANI BUS STATION, Seat No's:2, 4(A:2, C:0), Ticket No.57934282, FARE:779, GODAVARIKHANI- 17:59, DESTINATION PLACE:HYDERABAD 10-Jun-2018 22:42, UID:3023, Ph:[protected], www.tsrtconline.in

Regards
S. Balachandar
Photos. No. [protected]

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Address: Hyderabad, Andhra Pradesh, 500001

Dear sir/madam,
I would like to bring it to the notice of the ts rtc department against rash driving by the 40 route bus (Driver : 221144, cnd: 220619, metro express depot - musheerabad, route : sec-koti) on 08/06/18.

Throughout the route the bus driver was driving rashly and nearly moved down many people on the road and other bus stops. Its a request for the department to look into such issues before any unforeseen situation occurs.

Regards,
S morris

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I was at my destination at 9:30pm june 08 2018. My home is on the way to bustand. As it was late in the night i pleaded to drop on the way to bustand wich is near my home. He totally ignored my words. Being a girl at that night it was soo hard to reach my place please take action as soon as possible
Ts16z0206.
Date 08 june 2018.
Hyderabad - armoor (Super luxery).

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R

ravi kanth076

from Hyderabad, Telangana

Jun 13, 2018

The conductor gave me 6rs ticket for luggage.but he took 20 rs from me. If I asked him about this he told me that it will be like that only.

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Bus no. Ap36z0159. Depot. Mahabubabad. Bus stopped for more than half an hour in some village en route so that the conductor of the bus could do her personal work. Apparently she was to receive some money from a person in the village and she made the bus stop there for half an hour and collected her money. Even shouted at us for asking. Her reply was "if you want to be on time, next time catch a bus that starts an hour early". Most sensible response i have ever heard. I think rtc buses are like personal vehicles of drivers and conductors so that they could do their personal work wasting the time of all 50 passengers.

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S

Sachinmareedu

from Manuguru, Telangana

Jun 11, 2018

I booked ticket from wyra to hydreabad on 9/6/2018 !! Money got deducted from account !! I paid through my debit card !! in tsrtc site !! Please refund my money !!

EBS payment id :[protected]
Merchant referance number :[protected]

rtc or personal vehicles of drivers and conductor? - Comment #3125467 - Image #0

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P

Prashanth253

from Guntur, Andhra Pradesh

Jun 13, 2018

Every day i travel from aramghar to jadcherla.This bus is travelling from hyderabad to kadapa but the conductor wont allow the passengers to board on the bus who are going to jadcherla.kindly do the needful.

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Address: 500080

The driver of the bus, bearing the number ap11z6920 was driving in the wrong direction at 10pm on 7/6/2018 near gandhi nagar signals.
Both the driver and the conductor who happens to be a lady threw caution to the winds. When we stopped the bus no effort was made to go back.
I am a resident of gandhi nagar and such incidents are a daily routine by these bus drivers who are not concerned about the people or bikers on the road.
Request you to take action on these erring drivers.
Regards

+4 photos

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Address: Ranga Reddy, Andhra Pradesh, 501301

Sir yesterday i have taken the bus pass at ghatkesar counter. The madam at charged 550/- rupees instead of 525/- which was originally printed on the bus pass application. She was very rude and told that pay 550/- or else you i will not give the bus pass. Tsrtc is known all over india for its work. Sorry to say this but the employees like this is not less than the politicians who corrupt.

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Address: Hyderabad, Andhra Pradesh, 500038

The bus driver (Service no 10k/j from jagatgirigutta to secunderabad) very rashly overtook my car from the left damaging the door and the left bonnet of my car very badly at dharam karam road today between 7:30-7:50pm. When we stopped and tried to speak to the driver, he used abusive language on us. I want to take this to the notice of higher officials as these kind of drivers are a threat.

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Address: Hyderabad, Andhra Pradesh, 500001

Website: tsrtconline.in

I booked 3 tickets for srisailam on 24 april 2018 for tsrtc online portal and i didnt get the ticket. after that i call the customer support and they didnt give me the good response regaurding the refund. they took too much time and till i didnt get my money back. i am vey much disappointed from there service and the tsrtc staff.i call them more than 20 time from last one month but they are not responding me very well.

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I am travelling from armoo to hyderabad. I was stated at 6:15 in armoor... I took a rajadhani bus ts01z0108 this is non stop bus... I need to attend office at 9 am bus he was stopped for breakfast 25km long from hyd... It was totally unnecessary. Hotel man gave 100 rups to drivers for stopping bus at hotel. Because of this i was late to office..
Kindly take an action

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Address: 509208

Dear sir,
Bus no ts08z0194 driver didnt stop bus at maganoor stage today 06/06208 10 members passengers are waited about that first bus for 2hrs. Please take action and i was followed that bus and to meet driver and conductor. They said only bus stops at where people are get out from bus but not get in it stages. He is misbehaviour at passengers.

Note: their is no stop for ksrtc this stage for tsrtc they also not stopped here. How can we make journey. Please take it seriously.
I hope that your taking action on this bus.

Thanks & regards
Omkar
[protected]

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Address: Rangareddy, Andhra Pradesh, 500072

Dear sir/mam,

I want to bring your kind attention towards the rude and unprofessional behaviours of pushpak airport bus drivers. They park their buses in front of malaysian township as a starting point towards shamshabad airport.

All drivers blow loud horns while starting which is not required as it's an open area with less traffic. This they do 24×7 at all times. We have infant kids and elderly parents who get disturbed and panic by these loud horns.

Please help to notify and instruct them on not to blow horns while starting near malaysian township.

Thanks in anticipation.

Regards,
Sachin
Resident of malaysian township

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Chandrashekar Goud

from Visakhapatnam, Andhra Pradesh

Jun 4, 2018

Sir in Nirmal busstand shop keepers are selling the items for more than MRP. For instance water bottle is for RS 25instead of RS 20.When tried to complain the official they adviced me to pay RS 2 more than MRP.This the way how public servants are working.

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Onward journey ticket detailsonward

Telangana state road transport corporation
Hyderabad - 500020, telangana, india.
Telephone no. : [protected]
E-mail : online. [protected]@tsrtcbus.in
Homepage : http://www.tsrtconline.in
Gstin : null
Ticket no : 57843329 uid number : 5373
Service code/name : 3338 / kphb 3rd ph-pochamma maidan vajra service category: vajra ac
From : hyderabad to : warangal
Pickup point : kukatpally area - 12:05 drop point : forest office area-
Pickup point adress : kalamandir kphb drop point adress: sri rama rao colony-
Date of journey : 02-jun-2018 depart on : 02-jun-2018 12:05
No. Of seats : 3 (Adults: 3 children: 0) arrival on : 02-jun-2018 16:00
Platform no : start time at origin : 02/06/201811:59 hrs
Ob ref. No : [protected] bank name : ebs

Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.

Jun 02, 2018

Updated by san dy He is not aware about route and saying I don't know the route.He completely took wrong route and dropped at different dropping point.

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I have booked two tickets costing 1244s from hyderabad - palvancha for two seats 14 in service no.1320 on 22 may 2018. My money was debited from my account with ref id-[protected]gadopbgv5, but i didn`t get any message or mail stating about my ticket conformation.
I have gone to my booking history but the ticket was not conformed. I demand you to refund my money as soon as possible.

Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.

May 31, 2018

Updated by Srinu696 I have booked two tickets costing 1244s from Hyderabad - Palvancha for two seats 14 in service no.1320 on 22 May 2018 . My money was debited from my account with ref ID-[protected]GADOPBGV5, but i didn`t get any message or mail stating about my ticket conformation.
I have gone to my booking history but the ticket was not conformed. I demand you to refund my money as soon as possible.

May 31, 2018

Updated by Srinu696 I have booked two tickets costing 1244s from Hyderabad - Palvancha for two seats in service no.1320 on 22 May 2018 . My money was debited from my account with ref ID-[protected]GADOPBGV5, but i didn`t get any message or mail stating about my ticket conformation.
I have gone to my booking history but the ticket was not conformed. I demand you to refund my money as soon as possible.

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S

Swathi Veldandi

from Warangal, Telangana

Jun 4, 2018

I have paid amount of Rs-1240 on vajra booking. My money was paid to tsrtc booking but my ticket didn’t get confirmed.I want my money back to be refunded immediately. Not even responding to my calls. I request you to respond to my complaint as soon as possible. I don’t have other option how to contact you. Complaint
Is
Necessary

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Y

Yashvanth Jasti

from Hyderabad, Telangana

Jun 5, 2018

I booked a ticket in tsrtc on may 12 transaction got failed but did not get my refund back i had waited more than 14 days i need my refund of 1053 reference number:[protected] phn num:[protected]

complaint regarding repayment of non booked ticket - Comment #3119736 - Image #0

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I want to book a bus to anantapur to hyderabad thru tsrtc. The amt got debited from my acct thru net banking transaction
But ticket was not booked
The same day i got a mail from tsrtc
Merchant reference number : [protected]
Ebs payment id :[protected]
Payment amount : rs.1325.00
Customer name : guest tsrtc
Customer email : [protected]@gmail.com
Refund initiated date :[protected]:19:29
Refund amount : 1325.00
Status : refund initiated

Merchant's reference number is [protected]
End payment id[protected]
Refunded amt 1325
Amt got debited from my account
Ticket not booked
Refund status was initiated
Still the amt has not been credited
Gave a compliant to my bank n they responded
Ambekar sreelakshmi, please note your case with reference no. 7250772 has been responded and closed, hdfc bank.

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Address: Hyderabad, Andhra Pradesh

On 29/05/18, serv no:2429, from mgbs, hyderabad to tirupathi, schedule arrival: 1300hrs, bus arrived at 1410 hrs, when asked for delay, no proper response, i was contacting bus driver k foulaiah since 1300 hrs he was telling within 10 min bus will b coming,
With such irresponsibility how to cope up sir, please do take action n inform me sir.
Without knowing exact time of arrival for almost 01 hr it is really pathetic sir

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Address: 5060209

Website: www.tsrtconline.in

Dear sir/ madam

While booking a ticket from hanmuakonda to hyderabad, on 27 may 2018 with hdfc debit card (For rs 287.00/-)
Pos 524254xxxxxx6680 tsrtc pos debit [protected], (Bus details : 8267 rajadhani a/c at 5:00am)

Money got deducted, but system did not issue any ticket.
Subsequently i was compelled booked other ticket for my journey.
Hence please refund my amount rs 287/-
Regards
Raishetty sridhar
[protected]

Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.

May 29, 2018

Updated by Raishetty Sridhar Dear All,
Despite the forum instructions, I did mention my mobile number,

my complaint was in TSRTC money got deducted but ticket not issued by system.

Immediately after the call, the criminals started calling me, introducing them self as a Conumer board menmebers and asking me tell my Debit card number along with csv number.
I got almost more than 15 calls from such people.
i Have recorded few voices.

The numbers are.
[protected]
[protected]
[protected]

My Humble request to all, Don't mention your mobile number in the complaint.
Never share any details of your Debit / Credit card
Regards
Sridhar

Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

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Telangana State Road Transport Corporation [TSRTC] reviews & complaints page 97

ticket confirmation neither by mail or even to mobile number

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money deducted but not got ticket

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refund of ticket amount

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amount debited but didn't get my ticket

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wallet missing

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rash driving - bus route 40

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dropping

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rtc or personal vehicles of drivers and conductor?

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driving in wrong direction during peak hours

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charging extra fee at bus pass counter

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rash driving of driver driving bus no ap29z3230

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complaint regarding refund

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unusual stops for rajdhani bus nirmal depot

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bus not stopped at permission stage

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unprofessional behaviour of pushpak bus drivers

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rash driving and rude behavior

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complaint regarding repayment of non booked ticket

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reg refund amount has not credited to my acct

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late arrival

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refund of money _ as money deducted without issuance of ticket

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