[Resolved] Vodafone - Postpaid Connection — Not converting into prepaid mode | |||
Respected Sir, Myself Sachin Kumar having a post-paid connection of Vodafone numbered [protected] from last 8 months. My post-paid pack is Rs. 249 per month. But from last 3 months I am facing problems with my connection. I gave a request regarding this in Vodafone office, Jhajjar to the Branch Manager Mr. Gaurav Sharma because my bill is continuously coming around Rs. 750. Then they said me that we waver your bill approximate Rs. 250, Then I wait and they disconnected my outgoing service without any notification and after one week they disconnected my incoming also without any prior information. Due to this my business suffers allot. After some days my bill increased up to Rs. 1500. Then again I came to the Vodafone Branch in jhajjar and meet the Branch Manager and he replied me to you submit the bill Rs.1000 and we waver your Rs. 500. So, I submit the amount Rs. 1000 in the same branch but my number was not activated. Then after two days i submit my left bill of Rs. 500 and request them to please convert it into Pre-Paid connection. But he did not take my request seriously and not convert my number and waver Rs. 200 and Rs. 100 in my next bill and I submit Rs 250 in branch as my next bill. I am suffering this problem from last 3 months and they did not convert my number into pre-paid. Now, My number is disconnected by company and my business is suffering.Please look after this matter. Thanks and Regards Sachin Kumar Alternate number -[protected] Was this information helpful? | |||
Dec 3, 2016 Complaint marked as Resolved Verified Support Nov 12, 2011 Vodafone India Customer Care's response Hi Ravi, Thanks for writing in to us and for the time on our call, trust we were able to address your concern. Please email us at vodafonecare.[protected]@vodafone.com for any assistance in future, we'd be glad to help. Regards, Vodafone Customer Care, Uttar Pradesh (West) & Uttaranchal Verified Support Dec 14, 2011 Vodafone India Customer Care's response Hello Bhupesh, Please be informed that the deposit will be refundable after the completion of 12 months. We would also like to request you to visit your nearest Vodafone Store and submit a written application for disconnection, so that your request can be processed. Please email us at vodafonecare.[protected]@vodafone.com if there is anything else we may help with or you can also call us on our toll free number 198, we'll do our best to help. Regards, Vodafone Customer Care, Gujarat Verified Support Jun 06, 2013 Vodafone India Customer Care's response Hello Sachin Kumar, Thank you for your time on the call. Regards, Vodafone Customer Care. Verified Support Jun 28, 2013 Vodafone India Customer Care's response Hello Sir Singh26, Kindly visit your nearest Vodafone Store along with the original and photocopies of your address proof, photo ID proof and 1 passport size photograph for migration from postpaid to prepaid. Regards, Vodafone Customer Care, Haryana | |||
 20 Comments | |||
Comments
vodafone, postpaid connection — since two months approx i am waiting for my bill
I have baught a vodafone postpaid connection on march [protected], till now i have not recieved my bill, they are insistig me to pay the bill, they call me every day, i have submitted my rent agreement for address proof, but when i called the customer care i fond my address was incompletly updated on thier system, i have updated my address four times but of no vain, no body listens, i have called customer care many times.Vodafone — conversion of prepaid to postpaid vodafone connection
I applied to convert my prepaid vodafone connection into post paid on 24 May 2008. I handed over the all relevant documents and Rs 250/- (in cash) to Mr MANISH KAUSHIK (Vodafone executive) and he given to me a receipt and a SIM card No [protected]. Now a long time passed, my connection could not change into post paid.Vodafone — prepaid connection not converted into post paid
I applied to convert my pre paid connection into post paid connection through customer care on 24 May 2008 and handed over relevent documents and Rs 250/- security amount to Vodafone executive (Mr Manish Kaushik). He given a new post paid No [protected] on the same day. After passed a long time, my connection has not been converted from prepaid to post paid.If the vodafone company to fail this facility to me after getting the security amount, I will move toward in respective court
Vodafone — Prepaid to postpaidconnection
Their executive contcated me on phone for prepaid connection to postpaid then I deposited Rs 250/- to the Exe Mr Dharmnath the assured me to convert the phone to post paid but it has not been done till date.Now I dont want to continue that service due to their irresponsiveness.
converting the mode — conversion of my cell phone
Iam using the ananth cell coonection I want to convert my cell phone No - [protected] to saral ananthPlease suggset to the processs of conversion . Please give the request code no to login to BSNL
Vodafone Prepaid — Connection not working
I brought Vodafone prepaid connection on 27/10/08 and submitted application form and required proof at the same time. I was promised to activate number within 2 hrs. But the Sim is still not working. Even balance inquiry and recharge no 140 does not work displaying "operation failed" each time. Please resolve.The number is[protected] and place is Indore.
Prepaid — NOT CONNECTED TO THIS NUMBER
THIS NUMBER ( [protected]) NOT CONNETED FROM MY NUMBER FROM LAST THREE DAYS.WITH REGADS
PARVEEN KUMAR
[protected]
Vodafore prepade — Prepaid connection is not continue
Dear Sir,It has to aware you that I have taken prepade connection of vodafone no. [protected] ( Sanjay Sharma )one month ago which is lifetime connection but some time it is not working continue. so that it is requested to you please get continue No.[protected] ( Sanjay Sharma ) .
Thank you
Sanjay Sharma
dgfdfhgfh
[protected] ye no. dial karnese kuch bhi nahi hota.bahot bar dial kiya kuch bhi reason nahi aya.
I have submitted the form for idea postpaid connection no.[protected] on 16.01.2010 but till date my connection has not activated till date. with my conversation with authorised idea point new plot, jammu (J&K) they give me the doube harassment when they said that my connection has been rejected due to wrong postal address and afterthat i went to your showroom 8 to 10 times but no positive/satisfactory response from idea dealer, also my fee of Rs.100 which has been submitted at the time of application form has also not be returned by them and your customer care is also not satisfactory.
please give me the final answer. is it my connection has been activated or not
my alernative no.[protected]
please give me the final answer. is it my connection has been activated or not
my alernative no.[protected]
universal — POST PAID TO PREPAID NOT CONVERTED
I WANT TO CONVERT MY POST PAID INTO PREPAID BUT THE COMPANY'S OFFICE SAYS THAT SOME TECHNICAL PROBLEM HAS ARISE. SO THIS PROCEDURE HAS BEEN STOPPED FROM THE MAIN COMPANY.THE MONTHLY RENTAL BILL THAT WE HAVE TO SUFFER..... WHY SO... IF COMPANY TECHNICAL PROBLEM IS THERE THEN WHAT IS OUR FAULT.....
I applied for prepaid to postpaid Vodafone connection on 3rd of November, 2010. and i was informed within 72 hrs. it will get activated. I give 250/- to this guy named - JAVED, Mob. No. - [protected].Now 15 days has passed and nothing happened yet. On calling on given numbers the guy jst gives another numbers and so. Nobody knows wat to respond. This is really giving a bad name to a brand like Vodafone. Now I have lost trust on the brand. Despite continous follow up, I am getting no reponse from Vodafone.
Beware guys! Pls do not pay any amount to any guy who comes from Datasys E-Services private limited. They jst collect paymen n forget. They don't work at all.
Beware guys! Pls do not pay any amount to any guy who comes from Datasys E-Services private limited. They jst collect paymen n forget. They don't work at all.
respected sir,
I have vodafone connection.my cell no is [protected].I am not saticfied with vodafone service.
(1) last 5 months i am not calling to the vodafone customer care. i contact with many customer cares, officers. Everybody said that your problems would be solve within 48 hours. But till then my problem is not solve.
so i request you to solve my problem & take a negative action on those customers care & officers.
Thanking U
I have vodafone connection.my cell no is [protected].I am not saticfied with vodafone service.
(1) last 5 months i am not calling to the vodafone customer care. i contact with many customer cares, officers. Everybody said that your problems would be solve within 48 hours. But till then my problem is not solve.
so i request you to solve my problem & take a negative action on those customers care & officers.
Thanking U
Vodafone — not converting to prepaid from postpaid on request
Dear sir/madam,As i have requested telephonically many times to your customer care service for converting my Vodafone No. [protected] from existing postpaid to prepaid due to personal reasons. But it is disappointing to say that no attention is being given to my request from your side. So i solicite your personal intervention in this regard. Otherwise i will be left with only choice to change my SIM.
Kindly do the needful.
Regards.
Ravi Prakash
Mb. [protected]
Vodafone — excess billing and conversion to prepaid
My mob no. [protected] was prepaid number but one of your executive namely Mr.Shyam mob.No.[protected] had visited to me and asked me for the benefit in converting in to postpaid, According to plan I have got conversion but I find that billing was much more than the usages.I visited your Vodafone store, Goddod road Surat twice and lastly on 8.12.2011 for conversion but they denied and told me that it can not be converted till completion of One year, I surprised that your executive on his personal visit told me that you may convert in to prepaid if you are not satisfied and get your refund of advance deposit after three months.Under the circumstances I decided to close my above said mob. connection immediately and no further billing is to be done. My outstanding amount of Rs.476/- may be got adjusted against deposit of Rs. 500/- and close the chapter. However for any further billing in this case I will not be responsible.
However if you are ready to convert it in to prepaid immeditely without extra charge and refund of deposit, I will pay the bill and continue this mobile with prepaid connection other wise get it closed.
Sincerly Yours
BHUPESH R MEHTA-SURAT
my number [protected]
post pade to prepade me karvane
post pade to prepade me karvane
my number [protected]
Alternate number -[protected]
Alternate number -[protected]
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Idea — post paid connection not convert in pre-aid connection from last two weeks.
siri am amit saxena.sir i had a mobile connection (number- [protected]) of idea company from the last 15 months as a postpaid number. i went to the idea showroom (jyoti colony, shahdara, east delhi)to convert it into pre-paid connection.i gave my all payments of bills on that time and they said it will start as pre-paid in two to three days(in this matter they took my privious sim and gave me new).the date when i file my application for this was[protected].it has been 3 weeks But still it is not working.i went showroom 6 to 7 times but the result is zero.
please help me in this case.if any idea person read this than i want to say that your coustomer care services are not satisfactory.
amit saxena
alternate number-[protected]