Vodafone India Complaints & Reviews

It has been 4 days and still my bill has not been corrected and my services are still blocked! I tried calling the customer care service and the executive just stalls me for some time then say's "I will put you on call with my supervisor" and just puts me on hold... I kept on waiting for 10 minutes but no response!
This is how the people at Vodafone Customer care treat their customers, this is the real image of Vodafone.

I have the whole conversation recorded for proof, you can hear it at this link:

http://vocaroo.com/i/s0wpCWBXjb4e

Vodafone — wrong suggestion by agent

when contact with the customer care executive wrong information regarding the plan (Rs.51 recharge)
they did not inform us regarding the changes made in the plan properly.
about the terms & condition .
but when complained they did not gave any proper response and just ignored.
and told us will send u the message within 24 hours but no answer yet .
so pls try to give the refund us and cancel the scheme.(agents name is Harsh).in mumbai and superior name is Kapil. so pls do the needful.

Vodafone — Asking to illegal Bill

Hi All,

Same thing is happen to me, I got call from Mr. Vikas Bansal Phone:+91-[protected] he told me that Advocate Mr.Tarun Kumar Phone(+[protected] sitting in chamber no:372 Patiyala Cort Delhi has filed a case against you. and you have to appear tomorrow morning 9:00 AM in Delhi.

When I asked to Mr Tarun Kumar, He told against you Phone +91-[protected] which was disconnected in 2009 there is a bill of Rs 1359.00 and you have to pay right now other wise come to Delhi for hearing tomorrow.

It is illegal my phone was theft I asked customer care to close the connection and I paid all the bills, after one year asking again to pay it.

Vodafone — illegal calls

Sir ,
We have received some calls from the number ( [protected] ) .. We want to know the address of this number...
our Next step will be F.I.R

Bhagat Kamal,
Ajmer

Vodafone — Verification documents are not returned

Dear sir ,

I had applied for Vodaphone number and submitted my verificaiton documents(signed) to an agent of Vodaphone (name Ashok :[protected]) a month back (month of Aug 2011). Few days later , when i asked him to cancel my application and return my documents , he promised me that he'll be returning them in few days But even after waiting for 15 days and more, i didnt get my documents resulting i again called him. He again assured me but even after waiting for another a week , i didnt get my documents . Now he is not picking up my call and when i tried to contact his manager (name Mayur : [protected] ) , he also made fake promises to return my documents. and now the manager is also not picking my call . I am stuck in a bad position since i am afraid my documents can be misused .

Kindly look into this matter.
Looking forward for some help .

Thanks
Akash
Aundh , Pune

hello,

as mentioned.
I was given a 9 page bill. with which started this concern. the first step as suggested by vodafone was done- calling 111. information given there was misleading, improper and a waste of time efforts, energy and unnecessary harassment.
then raising this complaint.
then you call
then you justify by giving me a new bill - 11 page one.

let me know how do you plan to compensate for harassment and mental agony.

I would like to claim 20% of bill amount as harassment claim. kindly deduct the same and send me the amount to be paid

the last date of payment in bill is 24th June.
Since this is not yet resolved, kindly proceed accordingly. I WILL NOT BE LIABLE FOR ANY LATE FEE.
let me know the amount post compensation deduction asap.

last date has come. there is no update?
please note- i received one call, number seemed one from which Vodafone people had contacted before. however, there was voice problem and call was disconnected withing seconds. post this there was no call again.
neither is there any communication through mail.
please note 24th is the last date for payment.

nope you have not resolved.
the incorrect and misguiding information at earlier stages. calls for compensation.
20%

adjust it asap. let me know once done.

i was given a 9 page bill as the regular one without any details. proof is there in my mail.
who is responsible for that.
if your company follows morals and ethics - this should be compensated.

Vodafone — problem in charging

the screen shows 'Limited sevices'

without my permission a power pack of Rs 69.00 has been activated. Thus a amount of Rs. 69.00 was duducted from my balance. Please deactivate the same and return the amount to my prepaid balance and don't do anything without my consent from now on. PHONE NO.. : [protected]

Vodafone — regarding charging of phone

I have recharged of Rs. 100/ on dated 20.2.2010 at 8.45am for phone No. [protected]. But it would not reached in my account till today. i.e.22.2.10

Dear Mr. Yadav,

We were unable to contact you on your Vodafone number. However we would be glad to confirm to you that the recharge amount has already been credited to your account. For details please e-mail us at vodafonecare.[protected]@vodafone.com & we’d be happy to help.

Regards,
Vodafone Customer Care, Haryana

Vodafone — BLACKBERRY CHARGES LEVIED WRONGLY

I am very upset with vodafone company and the way its working.
it is such supraising a international company like roadside company without
any responsiblity and commitment

i am old customer since 2006 my mobile no is[protected] name Manish Shah.

In the month of april i had puchased a blackberry hand set and then i visited vodafone
churchgate store to activate my blackberry services i met mr joseph and he explained
me all plan and suggested go for a yearly plan which his 6999.00 one time payment
and enjoy 1by credit card 2 month unlimited the same moment i agreed and made a payment
of 6999.00 on 12th april.


I was suprised to see in monthly bills i have been charges 1099 .00 for blackberry services
and for which i have allready paid to the vodafone churchhgate

may 1099.00
june
july
august
september

[protected]
67581*5

i spoke to vodafone help line reg bill for month of august the wrongly blackberry charges 1099 levied
it was told from them to deduct and the 1099.00 amount and make balance payment i did the same
but after that i was getting end no of phone calls and sms that why i have made part payment
and again i told the whole strory but no one was comming for the help they where just interested in thier payments and
pressuring me for payments noone wants to understand the problem and wring charges which are levied to me

After few days my out going calls were carrying a voice recoreded talk that " kindly make the payment " and helpline people just were not polite enough to understand the problem
i was facing they just told to make payments then we will see

I was told by help line people the tape of "kindly do not make the payment" will deactivated in 2 hours but it never happenned then same day i went to santacruz vodafone store
i met diya and ansari i told all the things then they confirmed you do not need to make payments and in next 15 minutes the tape will be deactivited but it never happened
and they told we cannot do anything please go to vodafone churchgate where there is mistake by the executtive athe plan is not activated by mistakenly yet

Inspite the tape did not stop then i again called help line they told a diffrerent story saying the tape will not stop unless payments
there is lot of miscommuntion what the vodafone store people say and the help line

i do not to whom we should talk and trust and the lady on help line from lower parel store was very very rude in talking
there is error by your person from churchgate why we have to suffer for mistake done by your store people


I in my life not harrased mentally by vodafone before i used to have full trust in vodafone
I atleast 15 conections of vodafone all bills are monthly 3000 and above

my few numbers
[protected]
[protected]
[protected]
[protected]
[protected]


i no more trust vodafone now
i need a reversal of 6999.00 on immediate basis
i need reversal of 100 late payment fees also charges in last bills

Vodafone — Charged amount without any information

My Mobile number is [protected].
I am a NRI resident in US and i just got this mobile phone today.
I was getting all the junk SMS on my phone and called support to stop that and the lady asked me to Deactivate Flash.
i was looking at other options and i clicked on something called missed call Info. It did not give me any option ( neither activate or deactivate)
It simply deducted Rs30 from my balance. i called the customer care telling them the same they told me that this service can be removed but the Rs30 is not refundable.
Finally he was transferring me to a Supervisot and then i heard the rings for almost 10 times before i heard the dead Tone.
I tried calling the Support again and the person who answered after hearing my situation tried to transfer my call to the supervisor and same thing as above happend
I this time heard that i can call 198 for launching any complaints and i called it
The guy picked it up and said that i need to call 111 and the 198 is only for signal related complaints where as when we call 111 the banner asks us to call 198 for any type of billing complaints.

There is no information anywhere that the amount will be deducted.
Rs .30 may not be a big deal but the way you are operating is wrong. This is indirectly robbing peoples money. if you are doing this for everybody , thats a lot of money.
coming to the service , the above is my experience.
This is the actual email sent to vodafonecare.[protected]@vodafone.com

internet bill — WRONGLY CHARGED IN BILL WITHOUT INFORMATION

IN THE HONOUR OF CONSUMER COURT FORUM
==========================================

Complainant :- Divakar Kharagsingh Jain
105, P.B. Parikh Tower,
Nr. Diwan Ballubhai School,
Kankaria Road, Ahmedabad-380022.

Date :- 18th day of February-2011.

Opponent :- Reliance Communication Ltd.
Dhirubhai Ambani Knowledge City,
Navi Mumbai-400710, India.

Subject :- Wrong Billing in My account No.[protected] worth Rs.3148.28

Dear Sir,

Detail of My Bill Received as per undermentioned :-

Bill Date Bill No. Bill Amount Paid Amount Paid Date
[protected] [protected] [protected] [protected] [protected]
11/11/[protected] 1505.15 384.95 19/11/2010

11/12/[protected] 2258.23 384.95 15/12/2010

This is two bill are wrongly made by Company. I am regular costomer of Reliance Communication. My Net Bill never increase by Rs.384/95 since I have taken net connection.

All the Bill raised by Reliance Communication are false. There is no outstanding according to me. I have paid my all payment regularly. Reliance Communication Company has Charged wrong in my Bill without my information.

Due to wrong billing, I have also complain several time in Company and told to send their representative for explaination for billing Purpose through Mail and Telephone.I do not get proper response from them. That why I have remove all the connection of Internat from Company.

I have to say that All Changes come in any billing, They should inform the client and then Charges should able in Bill.





So please taken necessary action against Reliance communication Ltd and solve my Problem.

I hope for your full co-operation.

Thanking you,

Your’s Faithfully,



(Divakar Kharagsingh Jain)

Vodafone — charging wrongly

Hello Sir, I have bought 2 vodafone post paid connections ([protected] & [protected]) with the 3G internate connection. I was keep on calling them that I was not getting internet properly. Also I have asked them to add the power plus for 0.50 paisa calling plan, but they did not applied. The end of the month they have charge me like any thing. Also the time when I bought the sims they told that I will not be charged rental for 1st 3 months. Now they are telling that there is no offer like that. Please take care this issue against them. Also I have informed them that going to lunch an complaint.


Thanks
Avishek Dash

Vodafone — wrongly charged blackberry plan

i have been using vodafone number [protected] for the past 10 years and had activated blackberry plan for Rs 1100 for unlimited download--recently i came to know from a friend that this plan was pulled out by the company 6 months back and in tht place a new plan for Rs 599(unlimited download) was introduced.Vodafone didnt intimate abt this change of plan and kept charging me Rs 1100 instead of 599 for ove six months.I approached the company but they refused to reverse the charges.I think this practice amounts to misleading the customers and amounts to fraud.
Can anybody help whom should i approach regadring this issue.

snehal — bill details

i receive misscall so many times in a day please from this no. [protected] so i want to get call and sms history of a vodafone prepaid number i.e., [protected], kindly mke it as soon as possible on my email id, [protected]@yahoo.in please help me

Vodafone — Wrong call from 9962847050

HI SIR,

My wife received wrong calls from this num [protected]. pls help me how to stop this calls.

Regards,
GANESH NACHIYAPPAN

No issue is still there. I have written issue to Vodaphone Compaint but no reply.
I am getting continues calls from [protected] for paying money of 1650/-. Representative over phone says "she don't want to discuss on last dispute and she is not interested to know what happen with me. They want just amount to be transfer"
Please tell me i have settle discpute once of 1341/- still i have not receive settlement letter and do you expect me to pay more 1600/-????
Is this way you do bussiness ??
Your representative only come with reply "they are other agencies and they can see dispute settlement but they can not send settlement letter but they want me to pay money". How can Vodaphone be different for me????
For past 3 years i was happy with your service and this time i have to reach out court now.
I request you to please send settlement letter first. Let me know if you want any more details. (contact no # [protected])

Nothing has happened till now, even my number has been barred.
i can be contacted on my new number [protected].

IF YOU ARE NOT GOING TO RESOLVE MY ISSUE THEN PLEASE LET ME KNOW SO THAT I CAN SUE YOU FOR THIS FRAUD.

Vodafone — Vodafone playing fraud with India

Sir, madam
I am running prepaid recharge shop in chennai . Except vodafone all my distributers are given me easy deal sim card. Without easy card how can i service to my customers & how can i recharge. So unable to give new prepaid connection to my customers.

With out easy how can i recharge him so plze arrange easy sim for me other wise i nt sale your products. I am missing so much of customers & new activations. I complient in chennai nodal officer but not take take any steps past 4 months. So i complient to yours
THANK YOU
GANESH
[protected]

Vodafone — No Services

Hi,
This circumstances force me to write this email, and this is not happing with me first time…I think Vodafone have problem with me.

This email regards to my migration for Postpaid to Prepaid plan
Mobile Number: [protected]

I called Vodafone call center for migration detail and procedure after complete information and as per advice by agent I visited Vodafone Store in Kalyani Nager, Pune on 30th May 2009 and submitted my all required documents to agent (Mujjahar & Sarika ) for migration they advised me to pay outstanding amount & migration charges Rs.300/-.
As per information they calculated my all outstanding amount plus they have deducted my first month advance rental from outstanding and told me to pay Rs.293/- outstanding amount and Rs.300/- for migration charges.
As per above calculation I have paid Rs.293/- through my credit card; Receipt No: 0300905R0001021 and also I paid Rs.300/- migration charges in CASH; Receipt No: 3413373 and Dealer Code: PQ4-97; and they give me new SIM card for same number

Both agents told me that (Mujjahar & Sarika ) for migration it will take 4 business days so please don’t make more calls from your mobile because this will be going to OFF and your new SIM will be activated with same number within 4 business days.


Today is 17th June 2009; still my number is not migrated in prepaid.
I did more then 6/8 follow up with call center and they told me to visit Vodafone Store becaue they have not received any migration request.
Again I did 2/3 follow up with Vodafone Store and they every time tells me that this will be done within 24hrs.

After continues follow up with Store they submitted my migration request to Vodafone center on 15th June 2009. (when I paid my all amount and request on 30th May 2009).

When I called Vodafone center today evening then agent advise me to pay my outstanding amount which I already paid on 30th May 2009. and agent not able to understand my problem and he DISCUNNECTED my call. (I think he is not able to solve my problem that’s why he CUT my call…good training)

I have below questions…
1) As per discussion I have paid all outstanding amount and migration charges on 30th May 2009.
Rs.293/- through my credit card; Receipt No: 0300905R0001021
Rs.300/- migration charges in CASH; Receipt No: 3413373 and Dealer Code: PQ4-97
THEN WHY I NEED TO PAY MORE AMOUNT?????

2) As per SLA if migration take 4 business days then my request is still Pending? WHY?

3) WHY Vodafone store submitted my request on 15th June 2009. After 17 days?



I think below details will help you
Vodafone Store, Kalyani Nagar, Pune
Agent Name: Mujjahar and Sarika
Vodafone Store Contact number: [protected] / [protected]

I NEED FINAL Solution on this ISSUE and Compensation is you can?

Vishal Laddhe

Dude same thing happen to also. Lets decide if we can lodge a compliant in Consumer court.My number is : [protected]

1 paisa scheme totally rubbish i don't need this kind of stuff . so m going to change my number . if vodafone give us 25 paisa call on local network than again i would buy vodafone otherwise i will but tata

Vodafone India Ltd. — redirecting my earlier mobile number

Sir,

about 4 years back I purchased Nokia Mobile from Nokia Priority dealer

M.G. Road, secunderabad with sime bearing mobile number [protected]

I used it regularly for 3 years. after that for some reason my daughter took

the mobile from me for some time ( around 6 months time) and she used her

own sim during that period. When I got back mobile phone from my daughter

I insurted my vodafone sim in the mobile it is not functioning . I got the message

that your sime card has been failed. When I enquired the same from vodafone

care service, they informed me that my number has been allotted somebody else.

How can you do this.

hope some steps taken

Vodafone — no response from vodafone

am havin problem wd my sim card .by any means it got blocked.and if am tryin to call vdafone they is no one who can hold my phone and make me out of this trouble..its reallu disgusting/......this is a real on vodafone

Dear sir
i am having connection since 2000
and having VAS pack,
for the past 4 months
missed call alert information facility
is not working properly
i have been complaining periodically
but i have not received any remedy
after complaining
some time it works some time it doesn't
hense i keep on complaining
and you keep on hearing
nothing else will happen
thanking you
yours faithfully,
R.Karthikeyan
[protected]

Vodafone Mobile Services — Services

My cell number is [protected]
Name :Augustine John
First day o[censored]se of service : 14th October 2009.
Today 's date : 12th November 2009.

I would like to bring to your notice that I am absolutely disgruntled with the deplorable services provided by you. I started using the Vodafone Services on 14th October 2009 and till now thats 29 days past and your employees tell me that you people didnt complete the Physical Verification???? How pathetic i feel when after every 3-4 days you conveniently disconnect my services ??? When asked about the reason for the same I was given a reply that the Verification is not yet over. To add to that fact there is also a personalized statement, probably just to lure the customers , "Be rest assured sir you will never face this problem again".... To my peeved humiliation the persuading statement proved wrong and astonishingly in a matter of just 3 days. Yet again when asked the reason for the same was informed that its due to Physical Verification...Do you feel that this is some kind of a joke that you pester your customer this way...What is it that takes you 1 month for a simple verification. To add to the agony your Vodafone care executives feel that what ever they say is right and never try to step on to the shoes of such discontented customers.... Probably for them such socks must be stinking big time...I had made several calls to vodafone care (often from another number) on 26th Oct, 29th Oct, 30th Oct, 5th Nov, 7th Nov but still in vain ...Do your care centre help bridging relations or destroy even the old bridges....(prob whose shoes smell) My ISD services were barred, Outgoing was barred ....I thought you were a professional company to take care of your customers but this seems not to be the case here....You have even barred me from calling Customer care... when asked a reason y the Mr. Rights had to give their own dim-witted answers.. Dejected with such behaviour of your executives i travelled all the way to Vodafone Store on 28th Oct 2009...I was told to submit a letter stating that I have recieved my SIM card by Ms. Archana in Vodafone Store Manpada.. Again I got a reply " Be rest assured Sir you wouldnt have a problem henceforth... I turned a deaf ear to that since i was so confident that the problem would still exist... On 5th of Nov I had to undergo a true shock which was expected as told earlier that my Physical Verification was still not done due to some back end problems that didnt forward stuff which was absolutely not my concern.... Y do i have to suffer just because of your idiotic mistakes...I spoke to Mr. Vijay on 05th Nov 2009 who apparently promised me that my case would be taken care of and such problems wouldnt happen again.... Probably a different way to entice a customer....hats off to your training dept atleast your employees dont get mechanical....on 12th Nov I think i have to start digging my own grave as my outgoings are barred ..... Y ??? because i have exceeded my credit limit of a mere Rs.500/- and why Rs.500/- since my physical verification is not yet done... orelse the credit limit would have been Rs.1500-Rs.2000/-.. He temporarily activated my outgoing however Mr. Vijay admitted that this is just for a day or two...Are you doing me a favour of giving me services.... ???? I would be going to the Consumer Court for such disgraceful acts and for the amount of time that I have wasted behind you people and the amount of emotional trauma tht i had to undergo...

I need an explanation

A dissatisfied Customer,

Augustine John
[protected]

vodafone mobile service providers — deactivate my No.

dear sir,
this is s.selvi
please deactivate my mobile postpaid connection from 05-05-10.
my mobile nos. are [protected] & [protected].
please do the need full. and i will settle the balace amount.

thankyou
s.selvi.

Dear Vodafone Customer Care,

I have registered the complaint on the link given by you. Yet no response.

VODAFONE - GO BACK.

Vodafone — Vodafone - making fool

Dear Sir,

I m using Vodafone services for last 3 years,

Recently my wife had moved to Hyderabad for some work. She had purchased a new connection (No- [protected]).

yesterday I had deposited Rs.150 on her mobile, keeping in mind that she can avail some better schemes,


but, she was told that Rs.150 can’t be used for any other schemes, she have to use the amount only on local no’s.

to my surprise, if I m keeping some amount in my Vodafone account, how had given rights to Vodafone people to decide on my tariff plans.

1. I had not deposited the amount for some local schemes.
2. this amount should be adjusted for the services you people show on PAN India level or mention that ‘ offer is different from state to state.
3. your commercials would specify all this.
4. the rights o[censored]sage of amount should be consumer dependent.


Request you to look for these parameters as I m a educated person, but can’t say for person who had poor education level.

How much money you people had made out of these acts ??????





Regards,

Hii Vel India,

This link is not working..where to put my number please give me a correct link.

Hi

I have taken one Vodafone number [protected]. Top corprate no but i getting wrong bill of nov month java game charges which i m not use ...
.
As i m check my there i have got the wrong charges for download i.e 347 rs
so kindly post the waiver of account so that i will pay my bill

Vodafone — vodafone charging wrong

My number [protected] was being charged for isd msgs to local numb [protected] for rs 5 per sms ..Despite of making lots of complaint to Vodafone I got the reversal through nodal officer vasudha this happened for two months on the same number...I was promised it will not happen again but now I am again charged with the same crap of rs 5 on the same local numb. And this time I am also being charged for something of rs 1000 for downloading by using blackberry internet.This is a total crap I am being cheated by Vodafone .heights they can make there customer suffer mentally...I will now fight for justice because i have the proof that earlier i was given the reversal...Thank you Vodafone your customer is not a fool....my contact numb [protected] [protected]

vodafone has done this with me also.

Vodafone — wrong charging

Hi, my cell no. [protected] and i am fedup with vodafone customer service. Yesterday i was charged for more than Rs.200 with out any reason and i spoke one of customer service agent on nov 26th and he promished me that amount will be refunded back in 24hrs. Next day as i did not get the refund, i called them thrice and i spoke to 4 different people at customer service including one supervisior and everyone was so rude and unproffesional on the call. They did not give any resolusion for my complaint but everyone hungup on me on every call. Plz do something for my problem. If one can not get the resolusion atleast should get proper customer service.

Punit Singh
Punit.[protected]@hotmail.com

Vodafone — Wrong Amount Charged

Wrong Amount Charged


I am Mohit Chauhan,employe of fourts.
I am using vodafone postpaid number is [protected],but service is very cheap .i have request to vodafone customer care but my problem didn't solve and problem is 5 times wrong amount add in my bill so plz provide the reversal.

1st time bill Novmber :- Rs.20 ( Ver_trigcombo )
2nd time bill Decmber :- Rs.72 ( Ver_trigcombo )
3rd time bill Janurary :- Rs.66 ( Ver_trigcombo )
4th time bill Janurary :- Rs.15 ( Message )
5th time bill April :- Rs.15 ( Star talk )
Total Amount :-Rs.188

Vodafone — hi

I Want my outgoing call details no my cell no. is [protected]
and next problem is my caller tune and my 200 min has been not activate
i am send the my personal identiproof but my problem has been not solve pls solve my problem quick i am waiting for your message thank you

when did you call me?????????????????
I have never received your call and you guys have given so much pain that if any one ask me to join vodafone i will buy him/her a sim card for another company.

Your services are pathetic.

When did you call me.

I never received a call from you guys even your 198 number is not even registering my complaint.
its been more than 1 week and i am without my phone.
You guys are really cheater and always tries to dominate your customers.

Today Again I called to the number of the person who has collected documents ([protected])but phone was ringing only..and no one picked up.

Also tried the number through which CCE has explained me the plan details. Call was picked up by a person and told me that Mr. Himanshu is not here but didn't confirmed his name.

I started to explain my issue but he has disconnected the call during conversation. Again tried thrice but call was not picked.

Now received a call from Nodal Officer (Ms. Kanika[protected]. She told me that vodafone has received MNP request on 6th June 2013 and my number will get activate in next 7 days.
As you are saying that you have received request on 6th June & Idea has accepted port-out request on 6th June, would like to inform you that IDEA HAS NEVER RECEIVED ANY REQUEST FROM VODAFONE FOR PORTING THIS NUMBER. You can see the supporting comment at http://www.grahakseva.com/complaints/162674/mnp-vodafone_fake-agents-collecting-...⇄


Why you people are hiding your mistakes and why you cant trace a person in your network who has collected the documents?

She told me that she can be contacted at [protected] but when I dialled IVR asked me docket no which is not provided by vodafone.
YOU ALL ARE FAKE...

Vodafone — Roaming not activated

The roaming on my mobile no [protected](maharashtra circle) was not activated automatically in rajasthan circle, while I was intimated by the company officials that it will be activcated automatically.

mera naam manisha hai mera voda ka no.LUCKNOW ka hai.mai kuch dino kai liya GUJRAT gaiye hui hu mere phone main network nahi a raha hai mene sim dusre phone main bhi laga kai dekhi fir bhi network nahi a rahe hai. mere phone par kiseka phone na a rahe hai aur na hi call ho rahi hai.
plz aap jaldi sai mera phone ki network problem dur kar dijiye mera PHONE NO.[protected] AUR SIM NO.[protected]

Vodafone — sudden deactivation of connection

i had taken a vodafone connection a few months ago under the name of Lt Col VS Pandey, but from the past 5-6 days the connection has been cut off suddenly neither do i get calls or messages nor can i make call or send messages. this is very inconvenient and i request the needful to be done as soon as possible.

mobile no.(the one that has been deactivated) : [protected]
for other reference mobile no : [protected] ( Lt Col VS Pandey)

thanking you

Idea — post paid connection not convert in pre-aid connection from last two weeks.

sir
i am amit saxena.sir i had a mobile connection (number- [protected]) of idea company from the last 15 months as a postpaid number. i went to the idea showroom (jyoti colony, shahdara, east delhi)to convert it into pre-paid connection.i gave my all payments of bills on that time and they said it will start as pre-paid in two to three days(in this matter they took my privious sim and gave me new).the date when i file my application for this was[protected].it has been 3 weeks But still it is not working.i went showroom 6 to 7 times but the result is zero.
please help me in this case.if any idea person read this than i want to say that your coustomer care services are not satisfactory.
amit saxena
alternate number-[protected]

vodafone, postpaid connection — since two months approx i am waiting for my bill

I have baught a vodafone postpaid connection on march [protected], till now i have not recieved my bill, they are insistig me to pay the bill, they call me every day, i have submitted my rent agreement for address proof, but when i called the customer care i fond my address was incompletly updated on thier system, i have updated my address four times but of no vain, no body listens, i have called customer care many times.

Vodafone — conversion of prepaid to postpaid vodafone connection

I applied to convert my prepaid vodafone connection into post paid on 24 May 2008. I handed over the all relevant documents and Rs 250/- (in cash) to Mr MANISH KAUSHIK (Vodafone executive) and he given to me a receipt and a SIM card No [protected]. Now a long time passed, my connection could not change into post paid.

Vodafone — prepaid connection not converted into post paid

I applied to convert my pre paid connection into post paid connection through customer care on 24 May 2008 and handed over relevent documents and Rs 250/- security amount to Vodafone executive (Mr Manish Kaushik). He given a new post paid No [protected] on the same day. After passed a long time, my connection has not been converted from prepaid to post paid.
If the vodafone company to fail this facility to me after getting the security amount, I will move toward in respective court

Vodafone — Prepaid to postpaidconnection

Their executive contcated me on phone for prepaid connection to postpaid then I deposited Rs 250/- to the Exe Mr Dharmnath the assured me to convert the phone to post paid but it has not been done till date.
Now I dont want to continue that service due to their irresponsiveness.

Vodafone — not converting in prepaid

i want to conver my mother number ([protected]) post paid to pre-paid from last 6 months. but vodafone executive always give me a new issue for not coverting the number & now they refuse me saing that there is no any scheme to convet post paid to pre paid

converting the mode — conversion of my cell phone

Iam using the ananth cell coonection I want to convert my cell phone No - [protected] to saral ananth

Please suggset to the processs of conversion . Please give the request code no to login to BSNL

Vodafone Prepaid — Connection not working

I brought Vodafone prepaid connection on 27/10/08 and submitted application form and required proof at the same time. I was promised to activate number within 2 hrs. But the Sim is still not working. Even balance inquiry and recharge no 140 does not work displaying "operation failed" each time. Please resolve.
The number is[protected] and place is Indore.

Prepaid — NOT CONNECTED TO THIS NUMBER

THIS NUMBER ( [protected]) NOT CONNETED FROM MY NUMBER FROM LAST THREE DAYS.






WITH REGADS
PARVEEN KUMAR
[protected]

Vodafore prepade — Prepaid connection is not continue

Dear Sir,

It has to aware you that I have taken prepade connection of vodafone no. [protected] ( Sanjay Sharma )one month ago which is lifetime connection but some time it is not working continue. so that it is requested to you please get continue No.[protected] ( Sanjay Sharma ) .


Thank you


Sanjay Sharma

dgfdfhgfh

[protected] ye no. dial karnese kuch bhi nahi hota.bahot bar dial kiya kuch bhi reason nahi aya.

I have submitted the form for idea postpaid connection no.[protected] on 16.01.2010 but till date my connection has not activated till date. with my conversation with authorised idea point new plot, jammu (J&K) they give me the doube harassment when they said that my connection has been rejected due to wrong postal address and afterthat i went to your showroom 8 to 10 times but no positive/satisfactory response from idea dealer, also my fee of Rs.100 which has been submitted at the time of application form has also not be returned by them and your customer care is also not satisfactory.

please give me the final answer. is it my connection has been activated or not

my alernative no.[protected]

universal — POST PAID TO PREPAID NOT CONVERTED

I WANT TO CONVERT MY POST PAID INTO PREPAID BUT THE COMPANY'S OFFICE SAYS THAT SOME TECHNICAL PROBLEM HAS ARISE. SO THIS PROCEDURE HAS BEEN STOPPED FROM THE MAIN COMPANY.

THE MONTHLY RENTAL BILL THAT WE HAVE TO SUFFER..... WHY SO... IF COMPANY TECHNICAL PROBLEM IS THERE THEN WHAT IS OUR FAULT.....

I applied for prepaid to postpaid Vodafone connection on 3rd of November, 2010. and i was informed within 72 hrs. it will get activated. I give 250/- to this guy named - JAVED, Mob. No. - [protected].Now 15 days has passed and nothing happened yet. On calling on given numbers the guy jst gives another numbers and so. Nobody knows wat to respond. This is really giving a bad name to a brand like Vodafone. Now I have lost trust on the brand. Despite continous follow up, I am getting no reponse from Vodafone.

Beware guys! Pls do not pay any amount to any guy who comes from Datasys E-Services private limited. They jst collect paymen n forget. They don't work at all.

respected sir,
I have vodafone connection.my cell no is [protected].I am not saticfied with vodafone service.
(1) last 5 months i am not calling to the vodafone customer care. i contact with many customer cares, officers. Everybody said that your problems would be solve within 48 hours. But till then my problem is not solve.

so i request you to solve my problem & take a negative action on those customers care & officers.

Thanking U

Vodafone — not converting to prepaid from postpaid on request

Dear sir/madam,
As i have requested telephonically many times to your customer care service for converting my Vodafone No. [protected] from existing postpaid to prepaid due to personal reasons. But it is disappointing to say that no attention is being given to my request from your side. So i solicite your personal intervention in this regard. Otherwise i will be left with only choice to change my SIM.

Kindly do the needful.

Regards.
Ravi Prakash
Mb. [protected]

Vodafone — excess billing and conversion to prepaid

My mob no. [protected] was prepaid number but one of your executive namely Mr.Shyam mob.No.[protected] had visited to me and asked me for the benefit in converting in to postpaid, According to plan I have got conversion but I find that billing was much more than the usages.I visited your Vodafone store, Goddod road Surat twice and lastly on 8.12.2011 for conversion but they denied and told me that it can not be converted till completion of One year, I surprised that your executive on his personal visit told me that you may convert in to prepaid if you are not satisfied and get your refund of advance deposit after three months.
Under the circumstances I decided to close my above said mob. connection immediately and no further billing is to be done. My outstanding amount of Rs.476/- may be got adjusted against deposit of Rs. 500/- and close the chapter. However for any further billing in this case I will not be responsible.
However if you are ready to convert it in to prepaid immeditely without extra charge and refund of deposit, I will pay the bill and continue this mobile with prepaid connection other wise get it closed.

Sincerly Yours
BHUPESH R MEHTA-SURAT

my number [protected]
post pade to prepade me karvane

my number [protected]
Alternate number -[protected]