Vodafone India Complaints & Reviews

I have opted Corporate Plan of 99/-. After a couple of months for BlackBerry I choose a plan of BlackBerry Prosumer ULD 399 (vodafone suggested this will be unlimited plan with no extra charge) but in bill they charge extra for downloading and watching video. (I suppose defination of download is anything requested to server on internet which include buffering and surfing also). So in all with discussion we settle for amount of 1341/-. This...

I have ported my number from Vodafone to IDEA on 27th Feb'13 and paid the last bill of Rs. 1750.00, however they are generating the bills for the month of Apr'13 for Data Usage charges, howcome they can generate the bill when im not using their services.
As per my plan i was entitled for 5GB free data usage so in any case they can not charge for internet.

Moreover, they have barred my services due to same reason.br...

respected sir,


i am karna desai last ten year i am vodafone user. from last three month my number is closed.
main problem is :
i use blackberry plan of 599+services tax. then after company charge me 600 rs vodafone live charge. according to your customer care executive i rejister complaint on 144. then also company charge 600rs. then i send complaint mail but there is no reply. then my outgoing &...

Dear Sir/Mam
I have requested Vodafone to convert my postpaid connection in to prepaid even I have paid all the dues one week before the due date...Still they are not responding & converting my no. Into prepaid and still sending reminder massages for the amount already paid......

Even this postpaid connestion they have delibrately provided. Me as I had lost my mobilefew months back & they said for the reissue...

Despite 3 requests over the past 2 months for activating DND, my DND has not been activated and the great part you guys have deleted the requests from your systems and have no record of the requests.

On some occassions you say you can see the requests and on other occassions you say there are no requests at all. One of those 2 sides is lying. Why do harass your customers in this fashion.

Then your customer care...

Hi,

My name is Ashu Priyadarshan rawat. I Lived in Chennai..
10 days before i bought a new phone Samsung Galaxy Grand.With that new Handset Vodafone was giving a offer that if I used Vodafone sim as a first sim in that phone then they will provide me 2GB of 3g data for 2 months.

For that after buying new phone i applied for new vodafone sim..that took 5 days to get a new sim..After that when i put that...

Sir, I am vodafone postpaid user .My plan is activated on 225 Rs./per month.which is the 1GB DATA FREE USAGE PER MONTH.My total usage of this bill cycle (1may to 31 may) is907670 KB that is the below of 1GB but company is only discount given to2248.50 KB. So kindly consider my submission and necessary will be taken against vodafone company. From SHASHI BHUSHAN KUNWAR MOB.NO.[protected]....

Sir, company has charged Rs: 1436/- for Internet usage on mobile no: [protected], even it was not for a single minute. Apart from that i am asking them to refund the same but they are saying same words from bottom Customer care executive to Applet Authority. I have own Data Card for Internet usage why should i go for Vodafone's Internet.

Kindly do the needful at the earliest sir as they are charging again and again for...

My number is [protected],corporate number with HCL and using for past 3 years with 150 rental and 98( 2G ) internet.
I never had problem with my bill but this time( june ) my vodafone bill is 16190 which is very huge amount that i can't even afford to pay.
As per vodafone i have used internet of 4.7 GB and my bill shows that i have used but i can assure that i have neither downloaded anything nor surf that much.
That...

Hi,

I am having a Idea prepaid number ([protected]) at Delhi. I wished to opt a CUG plan from vodafone on this (through MNP) and called to Vodafone Customer care on 24 May 13. Vodafone CCE Mr. Himanshu, explained the detailed plan and arranged an executive to my place for documents collection.

The person came and collected all documents and handed over me a Vodafone SIM Card and told me that it will take approx....

I have recently traveled overseas to the Philippines on a 21 day trip on the 03/6/2013. When arriving I found when i turned on my cell phone that my Vodafone server does not automatically provide me with Roaming activation. I've contacted customer support though email and it seems they require my drivers license id number and a whole lot of other information with a pin code to be able to activate my roaming on. Like as if I am going...

I activated the 3g plan while I was using the 2g . The company deducted my balance while my 2g network data was still remaining. After that when I contacted customer care they gave a lame excuse that they have activated the 3g without sending any notification.after that when I wanted totalk to the mamager the employees misbehaved and disconnected the call each and every time.kindly take serious action towards them....

Hi Team,

I am sorry to write this mail as I faced worst experience with Vodafone usage.

I am a MahindraSatyam employee and I have taken Vodafone connection with plan Tech M_299 per month.

while taking the connection executive told me that every month I have 5GB free for net usage.

Suddenly on May 24th they deactivated my net connection without informing me and they charged 3000+Rs...

Today early morning i got a message that roaming is activate and welcome to Maharastra. What the hell.. I am in Karnataka since i was born. Never once also visited Maharastra. I am fed up with Vodafone. Simply sqeezing people of their money. Refund my money and deactivate the roaming service immediately...

Respected Sir,

Myself Sachin Kumar having a post-paid connection of Vodafone numbered [protected] from last 8 months. My post-paid pack is Rs. 249 per month. But from last 3 months I am facing problems with my connection. I gave a request regarding this in Vodafone office, Jhajjar to the Branch Manager Mr. Gaurav Sharma because my bill is continuously coming around Rs. 750. Then they said me that we waver your bill approximate...

Hi!

I activated my Vodafone 2G Internet plan as per which 2GB of Internet is free for a payment of Rs.99 everymonth. I am a postpaid customer.
Normally my bill is approx Rs.400 . Recently i received a bill of Rs.1746.
When i had a look at the bill, i see that they have charged me for the Internet usage while i was in roaming.
When i enquired , the Vodafone Customer support told me that i am charged because...

Vodaphone is running one the biggest scams by sending unwanted push messages advertising their chargeable services which can be activated just by pressing the "OK" button on the message. Nowadays nearly everyone uses touchphones all u need to do to activate these chargeable services is just by slightly touching the Ok button .The biggest problem is that these messages keep flashing on the screen even when the phone is locked.........

senior customer care executive,

June4, 2013

My balance was something around rs 13, when i last checked it.. at around 7 pm i checked my phone and saw notification from vodafone that "rs 12 has been deducted from your balance". what is this ???

I didn't even touch my phone. and rs 12 has automatically deducted from my balance.. your Customer care executive (CCE) are replying illogically....

I AM VODAFONE MB NO [protected] USER. I USE SAMSUNG 2 SIM MOBILE. I TAKE INTERNET SERVICES FROM AIRCELL. I NEVER SEND ANY REQUEST FOR INTERNET SERVICES TO VODAFONE.BUT VODAFONE CHARGED 1400/ RS BILL FROM ME HOW CAN I PAY THIS BILL WHEN I NEVER USED THIS SERVICES. I COMPLAINT TO NODAL OFFICER AND TRAI. BUT ALL IN VAIN. VODAFONE STOPPED MY ALL SERVICES. MY SOCIAL AND BUSINESS LIFE SUFFER FROM DISCONNECTION OF MB SERVICES. WHO ARE RESPONSIBLE...

On 3rd june my balance is Rs.204 ...

At evening i got this message -
"Hello! Vodafone Cricket VF Alerts is now active on your number, as requested. This service is valid till[protected] and a 30 days rental of Rs 30 has been deducted. Your current Balance post service activation is Rs 174.62. To cancel send CAN VACKT to 144."

than i check my balance is Rs.174 only ...

Than i call...