Vodafone India Complaints & Reviews

To
Vodafone Care
Delhi

Sir/Madam,

I am Deepak Bansal having 2 Vodafone mobile connections, ! is prepaid & another is postpaid.

The prepaid number 98xxxxxx82 is associated with your Company is from Nov-2005.

I had changed my Residence location 3 years back & from last 3 years, I am continuously facing Network issue on my Mobile.

Very Bad Network...

My Vodafone relationship number is 1.46385892, I requested for a change in my billing plan through IVR which was supposed to be changed by next billing cycle which starts on 28th of every month (Same was confirmed to me by the customer service reps). My old billing plan had 1 GB of internet (2G) bundled in it (Rs 365 plan). To my surprise when I received my current bill there were charges of Rs 164.70 for internet usage (2G) on 27th of April...

Dear Sir/Madam,

Please review the chain of email below. I have been using this number [protected] for some time and had recently gone for change of ownership process. I had visited Vodafone store for 3-4 times for the entire procedure to complete. During these visits not even a single customer care executive informed me that post change of ownership I will have to approach them again and have all my plans activated again. I...

I had activated the blackberry internet service plan of rs399 on my blackberry Z10, i didn't knew that it does not support BIS And instead works on normal internet plan. I contacted the customer care regarding the problem, they said that your amount will be refunded back to you in the next 24 hours which didn't happen..
Contact number:[protected]...

Dear sir/mam,
as per ur auto generated mail my DND related query to be solbe within 07 working days only,
but i waiting approx last 1 month & no improve to stop commercial sms & calls on my personal mob.no-[protected], so sir pl.tell me what had done my mistake for purchase sim ur network by me, i have done 31 complaints from-july-12 to 11/05/13(last complaints no[protected],
now sir pl.tell me what is the process...

Myself Pinaki Konar. on 8th may I received a messge that your caller tune service is being activated for that Rs.30/- is charged. Then I call to the call centre & they told me that ur Rs.30/- will be refunded within 24 hours. But till now I do not receive my money.Mobile no. is-[protected]...

I had converted my vodafone prepaid no to postpaid no. so that I can make
call to one local no for free in 150 rental plan. However no such scheme
has been activated to my no.

Even after lodging a number of complaints through vodafone customer care
ref no.[protected], none of the complaints have benn addressed.

When i asked them to deactivate my number, they are not deactivating and accumulating...

Kind Attn.:
Ms. Dipika Majumder,
Nodal Officer
Vodafone East Limited, DLF IT Park,
Block-AF, 15th Floor, 08 Major Arterial Road,
New Town, Rajarhat, Kolkata-700156

Dear Sir/ Madam,

The below mails are self explanatory. I used my postpaid connection of your good service vide No. [protected]. On 02.05.2013 i wrote a mail to vodafonecare by requesting that, I want to activate...

Dear sir ,
my name is chetan rana ,i have vodafone number [protected], i online recharge Rs 126,but in bank deducted amount but recharge not successfully , for this problem i call in vodafone customer car they say call after 2 hour . so i call again customer care for information about for this problem they say go to near customer care store . i do not know time of opening of store so i call again in customer care , service provider...

Respected sir
myself sudeb mukherjee took 2 sim card of vodafone telecommunication in post paid connection.I was told at that time around 3 months ago that maximum bill would be Rs 111/- including tax + monthly rental 99 Rs/-.
but after 1 month i received a msg saying my usage limit has been crossed and the bill is around 1000 Rs.
i have informed the respective customer care and service provider regarding that. still...

Vodafone mobile number: [protected] is stopped/closed/discontinued long back
Why am I recieving the bill and payment reminder?????

Refer the previous communications with Vodafone below on this subject

==============================
From: RAHUL LIGADE [mailto:[protected]@yahoo.co.in]
Sent: Thursday, May 09, 2013 6:54 PM
To: Overdue Vodafone (SSC-NE), Vodafone India; vodafonecare.[protected]@vodafone.com;...

I Have activated internet plan (try pack of 500MB) on 6th May but still vodafone has charged me at their normal rate when I enquire about this they said When bill is generated you will get final amount after removing this internet usage but when this unbilled amount goes above credit limit they stopped my internet service and said that to continue using the service you have to pay at least 80% of the total unbilled amount. But Why should...

Ive been trying to call and get information out of vodafone cust care for the past about the billing amount and plan changes to my USB net device that ive bought from them.

Here is the problem with your whole cust care -

1. You hardly have an option to directly speak to a human caller from your cust care no. [protected], its a hidden option that one has to search long and hard to reach on.

2....

I am being harreshed by Vodaphone for the number[protected]
I purchased this number, however, was provided with an incorrect information, hence didn't use it. They within a week

generated a bill of 444 and wants me to pay it before closing the number. I never opted for any plan and they activated a plan by their choice. That too without completing the verification.
If

necessary I can send...

Initially, I contacted Vodafone customer care enquiring for message offers and informed that for a recharge of 77 rs, a offer of 9,000 free messages with 90 days validity would be availed. I recharged and found in vain. I called back to customer care and found that there is no such offer currently. I want my money to be refunded....

Dear Sir,

Till date i am not paid the bill in cheque mode but every time they were taken 100rs. 3 months back also face the problem they given back my amount but this time they were not given. Every time i passed the problem please looking to the matter immediately. I also compliant the vodafone customer care

Thanking You
Anil kumar
[protected]...

Hi,

I had given a payment of Rs 5000 on 16 march 2013 on my VODAFONE POSTPAID NO [protected] as bill payment instead of security deposit to activate ISD services but still i don't get the money refunded back or even not adjusted in my bills

Mailing on customer care from so many times but got different different reply's that amount was reverted or we cant refund you back the amount.

I had...

I have a post paid number and when i went on Roaming Vodafone has charged Roaming call forwarding charges to my number([protected])
When i called ans asked customer care they just said when we move out of Vodafone circle and use some other network then these charges are done but in accordance to my knowledge the service provider is the one who will pay the other service provider for call forwarding. Not sure why the charges are taken...

Hello Sir,

im holding vodafone postpaid from last 1year, i have opted for 2G internet plan for Rs.99. since from last 2 weeks im facing browsing issue. im unable to browse on my phone. loading a home page takes 15-20mins. plz help me out, i feel paying for it is of no use.
looking for a response from you as soon as possible.

Regards
Amruth
[protected]...

I am facing a problem that I am not able to log in to my vodafone account to check my bills and all the activities related to my account.
I have been following up with Vodafone from past 3 months and I do not have any response from them.
This is to lodge a complaint against their irresponsibility.
My vodafone no is [protected] and its mumbai circle.
I also have mails with the reference that I've been following...