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Vodafone India Complaints & Reviews

1.8
Last updated Apr 24, 2024
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Vodafone India reviews & complaints page 1078

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F
fabnikhil
from Rampur, Himachal Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not Activating Internet pack

Address:Solan, Himachal Pradesh

My name is Nikhil Aggarwal and my number is [protected] and I have the following issue with Vodafone
Vodafone has recently launched a Sony Xperia Z bundle offer which gives 8GB internet free for 2 Months. On the 18th May I got an sms that an automatic request for ativation of the offer has been sent and the same will be activated in 24 hours. This was also confirmed by the customer care after 5 minutes of the sms. On evening of 19th...
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Z
zaidullah
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bill for non requested services

Address:Thane, Maharashtra

I have a Vodafone post paid connection. In the month of apr 13 I went for my native place in andhra pradesh. Till that time no services like joke caller tune etc. Were not active but when my sim entered roaming network all this activated by them self. I have called vodafone twice and asked them how these services but didn't get any proper respond. I have even talk to one of their executive directly but she did not respond later. The...
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K
kssprakash
from Chennai, Tamil Nadu
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Weird customer support

Address:Rangareddy, Andhra Pradesh

My name: Surya Krovvidi.
Phone#: [protected]
Current plan: Rs 199 CUG, 200 Local and 200 Std Min.

Called customer service (111) and requested for plan change. They don't support the plan change, since it comes under corporate connection.
I sent email to customercare.[protected]@vodafone.in, requesting to plan change. I had sent initial email on 13th may 2013. I received a response through email with some plan...
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P
panka84
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incorrect bill plan

Address:Gurgaon, Haryana

I have Vodafone post paid corporate connection for last 3 years. Last year when I was leaving NCR for one year I asked Vodafone to disconnect the connection. Instead they asked me to pay around Rs 500 for some advanced rental plan. So a year later I can use the same connection. They promised after one year I can use my connection as I was using. Last month after 1 year and 1 month when I received the bill they have changed my billing plan...
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M
mail2sashi
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

suddenly stopped service without intimation

Address:Pune, Maharashtra

Hi,

Vodafone has stopped my mobile service without information in SMS/Call. i contacted store person and he told me to submit address verification and photo ID which i submitted recently in less than 6 months. i submitted bsnl telephone bill and pan card which are issued by government. due to this disconnection i cannot call/receive calls. which may disturb my job duties if cant receive calls. they should have give customer...
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R
romits9
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incorrect and false information given by vodafone and sent me so high bills that I couldn't afford

Address:Mumbai City, Maharashtra

I had ported in to vodafone from BPL as theey gave me a very good offer. After 3 monthes of my tenure in vodafone I had called theem a couple of times to confirm if my internet pack will stay active. I was assured by theem theat it was active and I dont need to worry. Unfortunately I didnt make a note of time and date of theose calls made to theem. But thee fourthe monthe I was bombarded withe a heavy bill of more thean Rs. 3,000. Then I...
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A
aditibhatt18
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Failed online transaction

Address:Pune, Maharashtra

I paid 57 Rs through the Vodafone On-line shop with following details
Order ID : o[protected]
Payment Transaction ID: MSPD[protected]
Date and time : Sun, May 19, 2013 at 8:10 PM
No recharge has been done yet. And every time I call 111 they give me a ridiculous reply to visit the Vodafone store.

I live in a place where there is no Vodafone store. So I have to travel to pune to just register a complaint...
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J
JayachandraReddy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted from my account but recharge was not successful

Address:Kadapa, Andhra Pradesh

Hi Team,

I tried to recharge my fathers vodafone number from "https://shop.vodafone.in". My money was deducted from ICICI Bank but my father did not get any recharge. Could you please look into this.

For any assistance please call me at [protected].

Regards,
JayachandraReddy...
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P
pathan shahnawaz k.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

without inform me stop sms service

Address:Jamnagar, Gujarat

Dear sir,

my self pathan shahnawaz. I am useing network sarvice of vodafone and my mo. No is [protected]. I don't know when vodafhone stop my sms sarvice. I know about that thing when i call at coplain no 198. I told some sarvice are activete on my phone at i wont to stop them and i also trying to stop them at that time castomer care represanative told me ur sarvice of sms is stope by campany than i told...
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S
shimmjit
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad customer service

Address:South Goa, Goa

This is to bring to your notice about about the bad customer service provided by the staff at your center in Margao, Goa. For one to get an appointment is a long waiting time not because there are too many customers on line. It is just because they take too much time to deal with one customer. Well it is actually good if they put that much time to understand the customer but actually what happens is once a customer goes to a staff they listen...
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S
shrikanth744
from Mumbai, Maharashtra
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Issues with Top up of 3G data for Post paid connection - 9966999896

Address:Hyderabad, Andhra Pradesh

Hi,

This is w.r.t above mentioned subject in regards to the top up of 3G data for my post paid connection; since 19th May i m trying to activate additional package of 3G of 1 GB; as my monthly package of 3G data of 1 GB is about to complete.

For the message which i sent to 111 i got msg which says "Hello! we are unable to process your request currently. Please try after sometime".

I...
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S
sandip_mota
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

concerning about mnp

Address:Ahmedabad, Gujarat

i have gave an application to move in airtel from vodafone on 13/5/2013 but still doesn`t complete my mnp
wen i contact in airtel they say vodafone have dosen`t gave verification complete and dosent do any process further my mobile no is [protected]
pls do fast...
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A
Arthur Sequeira
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint for extra charges in my bill

Address:Mumbai City, Maharashtra

To Vodafone

I Mr Arthur Sequeira your postpaid facility user is writing you a Complaint stating the following issues I would like bring it to your notice.

1) I have been charged with extra amount as compared to my Monthly Rental for both of my Postpaid Plans.

2) Extra Rental has been charged for my number [protected] .i.e. A sum of Rs 423,wherein my initial plan is of Rs 248 Out of which my monthly...
+1 photos
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H
Hitesh Aggarwal
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refused to accept payment

Address:Delhi

Sir/Mam,
I am Hitesh from delhi. I was using a vodafone postpaid connection i.e. [protected]. I deactivated this number last month. After that i tried to clear my dues pending with the company but there was no proper guidance also the mini store refused to accept the payment and said they are not authorised to accept payments of deactivated connections.
When i called customer care, they told me that mini stores are completely...
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B
bivek123
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sim not started

Address:Delhi

sir, my name is bivek kumar gupta. my new vodafone postpaid no is [protected]. i have taken my new sim from vodafone store before a week and till now it has not started. therefore i m requesting u to please pay some attention towards my matter kindly. i hope u will proceed my work as soon as possible. i am waiting for your favourable response in this regard.
thanking you,
bivek kumar gupta
mob no [protected]br...
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Rahul Thakur
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile Postpaid Vodafone

Address:Gurgaon, Haryana

Hi,

Below is the which i used to sent vodafone two times.

Kindly help me.

Thanks & Regards,
Rahul Thakur
[protected]

Dear Team,

It very sad to say that your sales team committed to us fraud plan and after activating of SIM there will be no services available which your sales team committed us.

Earlier i am using the reliance CDMA network...
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N
Nkk8
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Internet usage charged inspite of recharging with package

Address:Bangalore, Karnataka

To whom so ever it may concern

This complaint is regarding problems using Internet Services on Vodafone provider. I recharged my Vodafone number with a 2G mobile package valid for 4 days on 12/05/2013. During the validity of this package I recharged with another 1-day trial internet 3G pack on 14/05/2013 to test performance since I was experiencing poor connectivity with 2G. My 3G pack expired on 14/05/2013 itself and I continued...
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N
niteshl
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Major billing issues

Address:Maharashtra

Hi all here are the issues i have with vodafone and mailed them they are here but they are adamant and keep denying there can be any problem from their side and rather asked me to pay the bill earliest, what can be done on this and want my bill rectified.

> hi i have couple of really important
> issues and need some action on these asap as these are
> related to billing
>
> issue 1.br...
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Anchor Kanishk Tyagi
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong information given by system and executive

Address:Delhi

I am using a Vodafone post paid number ([protected]). Few months back i bought a new phone which is Samsung galaxy grand . I got a handset bundle offer from Vodafone i.e. 2 GB 3G data for 2 months.it got activated on 25th feb 2013 & my billing cycle is 1st.i used 3G for a month & i got a call from Vodafone asking about the experience of 3G.vodafone executive told me that this bundle offer will play according to my billing cycle.now...
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dashthedasher
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Call Drops Regularly

Address:Bangalore Rural, Karnataka

Too much call drops from VODAFONE SIM at AECS Layout , Kundalahalli Area , ITPL and near by Areas.
Fed Up with VODAFONE services & we dnt get interest in talking to near & dear Ones.
Pls take necessary actions ASAP.

Call drop happening from 1 - 2 months.

Already received MNP Port code.
Ph No : [protected] , [protected]...
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