Vodafone India Complaints & Reviews

Vodafone service — wrong billing

from so many months vodafone has been charging me for some service which i have never been using. infact my handset do not support any such services as it is a very simple model. about this i came to know on 13th january while enquiring with 111. then i went to borivali-west office and complaint. i then just received one registration no. saying that i will be contacted on 18th jan at 11.30 am but nobody has yet contacted nor anybody is taking any responsibility of solving this problem. now if i stop the paymetn they will disconnect my line and create more problem for my earnings.

I need consumer organisation to help and sort this problem of mine.

Dear Sir,

few Days ago i m change my connection ffrom prepaid to post paid. but i facing problem, when i want to tala postpaid customer care, its transfer automatically to prepaid, i speak with custome executive many time but i m not get satify answer.

pls do my help

thanks & rehards

Dear Sir
I want to stop all unwanted calls and messages from vodafone
side. I am too disterb these calls and messages so stop it.

Thaks and regard
abdul

Vodafone — Wrong Billing

I am using "Corporate Account" of Vodafone since past couple of years now and I really feel that "Vodafone" is into 'Quick Money Making' by charging unauthorized charges.

Following are the examples:-
1> I was given a 'Corporate Plan' by an executive of Vodafone and hence I switched to it. When the bill was not in sync with the plan - I mailed customer care and they advised me to talk to the executive who gave me the plan!!! - WT[censored]
2> In each of my bills I have to check the usage - I get an itemized bill - I usually get charged for previous month usage too in my current month bill!!! - I have raised this with Customer Care in mail - for more than 5 times now (i.e. for more than 5 bills now) - Ridiculous Service!
3> I had requested deactivation of 'Vodafone Mobile Connect' on June 28, 2010 and I was informed by IVR of Vodafone that it would be deactivated within 2 hours! However, I didn't get any confirmation till June 30, 2010; being proactive I mailed 'Corporate Vodafone' and asked for re-confirmation - I was informed that it was deactivated as on July 02, 2010 and I have to pay monthly rental of 699 towards July usage as it was deactivated in July 2010 - WT[censored]

Can anyone help me?
-Rajat

Vodafone — Incorrect horrible billing

Hi

I am a user of vodafone services including blackberry and I had paid one year amount for my blackberry services now when that one year expired vodafone did not inform me but started charging me 1099 Rs monthly on their own. Vodafone also rips its customers by incorrect billing which as a customer you will never be able to find out what is being billed to you. I have been using vodafone for more than 3 years and inspite o[censored]sing it for more that 3 years if this is what vodafone does to its customers I suggest all to never use vodafone. They will charge you all wrong amounts for your blackbeery services, will never give you discounts as promised and the billing is always incorrect. So guys beware of vodafone.

Thanks and Regards
Rohan

Hi,

I have registered my complaint on the web portal. Infact I even visited the vodafone store but your guys have no time and decency to talk to people. Vodafone is absolutely getting horrible.

Thanks and Regards
Rohan

Vodafone — wrong service

the day i got new vodafone 2G usb stick, i am facing low connectivity issue, but at the time of buying the product they told me that it will work superb, but it takes a very long time to go any web page, and it disconnects frequently, i also did a complaint in vodafone care centre but they say to change the plan from 2G to 3G, which is very expensive. i need a accurate solution,
>>please do the needfull...

Hi my mobile number on which i have activated 3G is: [protected]
and my mobile number to contact me is : [protected]

sorryIts 2G not 3G

OK but y this information was not provided at the time when i was buying that USB, bhawna( vodafone executive at Rajiv chowk metro station) told me that it will work superb and no worries, so i got wrong unformation from her, really its very bad

Vodafone — mobile no not working

1. i want to know the new number of bhagwan sawant her privious hutch number is 022-[protected] which was been disconnected for operatinal reasons can u able to give me her new number its very important to me.

my sister has send me the vodafone 226 frm malborne to india. but when i started it by inserting the sim it is granding for international code for activation so pls provide my the password,
thx

Vodafone — mobile is not working

i am mr nand kishor jha from delhi
My mobile ten days is not working
Mobile No. [protected]
please reply me soon

Mr. Nand Kishor Jha

Vodafone — not stop no

Hai

i had lost my set the reson i sent mail bar my no but the not respond me correctly
so pls take care of them mo :[protected]

Vodafone — information of cell number

please give me the information of this cell no. +91-[protected]

please I want detains of the cell no [protected] user.

sir i want address of the no: [protected] its tamilnadu no comes under coimbatore. sir the person wants to give me 5000 rs but he has switched off the mobile i want the address please help me sir

Dear Sir,

I want a name of below mentioned contact number. Please helf me.

[protected]

Regards,

sir,
I need the the name and address of the following numbers
1.[protected]
2.[protected]

Dear SIR,

I want know which i provided two mobile number user name and address because these two number iritating me please

1) [protected]
2)[protected]





Thanks & Regards

Ganapati shet

[protected]

Dear sir,
I need the the name and address of the following number or also the name ... who is sending the messages to me... I dnt know whos is this... from 2 days m getting problem...

i hope i will get response from..i will be waiting for ur reply.. The No. is given below is irritating me lottss...
[protected]


Thanks & Regards

Swapnil Parse

[protected]

Vodafone — Mobile no. not active

Hi,
My mobile number is [protected] which is deactivate (on 15 sep 2009) due to low usage. I have called on 24 sep2009 customer care to reactive the no. as my request no. was[protected]. after 2-3 days i call again to the customer care they say we have made conformation call to your alternate no. three-four time however i haven’t receive any single call from them.

Then i thought maybe I have missed the call . i personally visit Vodaphone Store Dombivali on 3rd oct. 2009
They took my ID proof and say your No. will active in a day. BUT again the problem was still there.

Then again I visit on 7 Oct.2009. then they promise that your phone no. will reactive in 1/2 hours. But till date the Phone no. is not reactive.

Now i m totally fed up with all these drama. I want solution otherwise i will take a strong action.

hi i have also same problem .i bought a vodaphone sim 3oct and give id proof.but now days my no.is not activeted.inqery also done.

Vodafone — registration failed without pre information

Dear sir,
I want to complain about the service of Vodafone mobile services. they canceled my SIM registration failed despite i submitted all the necessary document at the time of SIM was issued 40 days before to me. Due to this i i am facing a lot of problem, unable to contact mid of my hard day. i want strict action should be taken regarding to this and compensation should be given from the money they are taking from us for the same.
with regard
shashi yadav

Vodafone — want information of a mobile number

hello, i got couple of messeges from [protected] this number in last week.i found this person on internet. i want full information (which shall include name,address)of this number holding person..

thanking you

Hi Shashi,

We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tiny.cc/ks0On and we’d be happy to help.

Regards,
Vodafone Customer Care.

helo sir my self dharmendra singh fauzdar and i have buy vodafone connection above 10 days before and now my number is not work properly so please activate my connection and i have already submit my document but after this they deactivate my number
my no. [protected]

Vodafone — no information

When i sent msg today, 5.11.2010, they charged 5ops for every message though i have my msg booster active. the company did not give me any prior notice or info stating that today messages would be charged. now i have lost all my balance!!!

Vodafone — MOBILE NUMBER NOT SHOWN

As per the request we received from Vodafone regarding upgradation of their customers, we have submitted all the papers as needed by them in the first week of December 2010. But when calls are coming, we cannot see the name of the caller nor the number. Its only written unknown number. Earlier also this happened and when we made the complaint, it got rectified. But again the same problem has arised. Please get it rectified immediatly.

Vodafone — Tariff PLan

Respected Sir/Mam,

I have been using Vodafone (earlier Hutch/Essar) as my cellular service provider for about 8 years now and with all respects to the company I am very satisfied with the services offered by them on both my no.s of Vodafone except for a little glitch.

My no. with the problem- +91 [protected] | (other no. [protected])

The Tariff Plans on both the no.s are the same Lifetime Plans. The problem I face is with regards to the monthly fixed CLIP charges, whereby Rs. 49 as CLIP charges are levied to this no. of mine, despite the claim it wouldn't be. The difference has been in the timing of the activation of the plan, whereas the Lifetime Plan was activated on [protected] last year and on the no. with the problem- [protected], earlier this year, both at the time of termination of previous Advance Rental Plans respectively.

At the time of the termination of the plan on [protected], I kept getting calls for the renewal and was assured that if I were to visit the Vodafone store- for the activation, i.e , I'll be given the exact same plan on this no. as well- which clearly hasn't been the case.

I have no other problems with the Company's working and service provision and would just want the issue to be sorted with an end to the CLIP charges being waived on [protected] as monthly fixed charges for lifetime (as offered on my other no. with the same Lifetime plan) as well.

Thanks

Vodafone — misguided me

sir,

This is to inform that i have been misguided by vodafone agent who came to my place few days back and offered me a vodafone number by giving many schemes ,i accepted it because they were providing me a favourable number that is [protected] and as a security they charged me Rs 250 . when the number started working which they provided me is another number i.e [protected] ,instead of that number which they offered me they gave me the different number which is dislike by me ,and when i went to the vodafone office for the complaint they rejected to refund my security i want you to look on the matter kindly take the strict action action against them.. Thank you himanshu sachdeva [protected] www.vodafone.ac.in
this is the second time i have been complaining but no action has been taken so far ... kindly look into the matter seriously..
himanshu sachdeva
[protected]

Vodafone — tariff cannot working

Dear sir
i recharge 109 rs recharge for 50 paisa all call ,.
but tarrif cannot activate . after discussion with customer care they give complain id severeal time but complain cannot resolve. after one month they told forfurther recharge . i do it and the same problem arise again . i fruste with vodafone service for 2month but my complain cannot resolve always they give complain id - [protected]

Mobile no- [protected]
Date of complain 01/12/10
recharge value- 109 3 times

Vodafone — Plan Tariff

Respected sir,

Thanks for Vodafone service. Earlier I was in the postpaid scheme. I migrated from Post paid to prepaid plan. At the time of migration, I enquired the benefit of prepaid plans. Your Vodafone store executive has told me that this plan is available at the rate of 0.50 paise (V2 any mobiles) & 0.90 paise (V 2 landline).

This plan is currently moving @ the call rate of 0.50 paise (V 2 V), 0.60 paise (V 2 any mobile) & 0.90 paise (V 2 Landline).

I enquired the customer care service for regarding doubt clarification. They replied that your plan is in “per second billing”. After then, I approached to Vodafone store- Adyar branch. They replied that your plan is in “per minute billing”.

Whenever I made the call to some one, Vodafone service has deducted 0.50 paise (V 2 V), 0.60 paise (V 2 any mobile) & 0.90 paise (V 2 Landline). Can I let me know, what the reason behind this is?

Presently I have three Vodafone numbers ([protected], [protected] & [protected]). All the 3 numbers which are facing the issue which I was mentioned earlier. Please ensure for further clarification regarding this issue contact me @ [protected] . I solicit your Co-operation.

I already complaint for March 13th ,18th & 1 st April 2011,but till date no reply from your customer care, this is Fourth time complaint.


Thanking You

G.Prasath

Vodafone — Plan Tariff

Respected sir,

Thanks for Vodafone service. Earlier I was in the postpaid scheme. I migrated from Post paid to prepaid plan. At the time of migration, I enquired the benefit of prepaid plans. Your Vodafone store executive has told me that this plan is available at the rate of 0.50 paise (V2 any mobiles) & 0.90 paise (V 2 landline).

This plan is currently moving @ the call rate of 0.50 paise (V 2 V), 0.60 paise (V 2 any mobile) & 0.90 paise (V 2 Landline).

I enquired the customer care service for regarding doubt clarification. They replied that your plan is in “per second billing”. After then, I approached to Vodafone store- Adyar branch. They replied that your plan is in “per minute billing”.

Whenever I made the call to some one, Vodafone service has deducted 0.50 paise (V 2 V), 0.60 paise (V 2 any mobile) & 0.90 paise (V 2 Landline). Can I let me know, what the reason behind this is?

Presently I have three Vodafone numbers ([protected], [protected] & [protected]). All the 3 numbers which are facing the issue which I was mentioned earlier. Please ensure for further clarification regarding this issue contact me @ [protected]. I solicit your Co-operation.


Thanking You
G.Prasath

Vodafone — Withdrawal of services

On 12.08.2008 my services to mobile no [protected] were suddenly withdrawn. On going to the Vodophone store located at Shahnajaf Road Hazratganj, Lucknow, I was informed that due to some technical fault the services were discontinued and that the mobile connection would be restored within 2 hours i.e. by 5.00pm the same day. By 6.30 pm when the service to the mobile were not restored I rang up the customer care centre ([protected]) who weree unable to answer as to why the services were not restored but assured that within 4-6 hours the services would definitely be restored. It is now 23 hours since I personally visited the vodophone store/office but the service to my mobile has not been restored as yet, causing me a lot of inconvenience and misery. No representative is picking up the call at [protected] and when I called up the other helpline number [protected] they were unable to help and asked me to again to the store. How long can the consumer keep running around? Everyone in vodophone organisation wants to palm off the responsibility to someone else

Vodafone — Withdrawn of Service without any intimation

Dear Sir/Mam

I have avodafone connection since 2004. I was shocked when i able to know that my caller ID & SMS service has been withdrawn by the Company without any intimation from 2nd December 2008. After several reminder still there is no response from their side. So please advise me what to do.

Vodafone — Connection Withdrawn Without any information

Dear Sir/Madam,

this is regarding the vodafone telecom. I am using the no.[protected] from last two and a half year, i am regular user and continoulsy recharging with top-ups time to time. last week on 9th december 2010, i have replaced my sim and paid the fee. .from sector 35 vodafone care. That guy assured me that your no will continue on replaced sim in another half an hour, after that i made two top-ups on the same no. worth Rs 123/-. and there was already a balance. but on 13th of december they barred my services and issue the no to another dealer.
and they all have done this without giving me any information. when i contacted them again at their branch they simply saying that our system is showing NOT REPORTED, when i asked them that what is that meaning. they are politely saying we are not sure. this is my family no. and distributed to across world to our relatives and friends.,

I dont understand how these Company can do this silly mistake. i have submitted my documents even twice and thrice whenver they ask for, even i am residing at the same address.

I request you to kindly pay you hard attention towards this. my details are as below

Name Jaswinder Singh
Address H No 367 Phase 3b1 mohali
Contact no [protected]
Complaint no from vodafone[protected]

Vodafone — My sim card not getting active

my no. is [protected]

i have reported the problem to local vodafone store 2 times

they have never took any action against this.

Vodafone — Outgoing not activated for 20 days

Hello,
I am an existing Vodafone customer. My outgoing has been suspended coz of some delay in the payment.After I have done the payment I was told that Outgoing calls will get activated in 1 hours time. But my outgoing calls were not active for 20 days instead I got my next moth bill. When I personally went to the store "Vodafone Store, Plot No. 119, Pimpri Chinchwad, Pune-411044, Landmark: Opposite Jaihind School" He activated the outgoing services when I asked him the reason for not activating there was no proper response insted he secastically telling "the person might has some personal probelms with you " and making fun of me. This is not the first time with Vodafone I have similar experience in the past.

hiii pls activate my number [protected] this is my number

Vodafone — they do not give me service

i bought vodafone no 15 days earlier but i am not able to make customer care calls . this made a problem to me
.. i mailed them but they didnt do anything .

Hi Pankaj,

We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tinyurl.com/ybz7ld4 and we’d be happy to help.

Regards,
Vodafone Customer Care.

Vodafone — Account not activated after payment

My vodafone postpaid number was [protected].I had missed my payment as I was out of town and I got a demand notice on 05.04.2010.I made the payment the same day from Citibank.The transaction Id is[protected].I have tried contacting the customer care infinite times.Iam unable to get a satisfactory response.They have deactivated my account.They have not credited the money too.I want to place a complaint against Vodafone for this.

Vodafone — not providing my old numbers

[protected],[protected] was my numbers but i lost my sims so i went to vodafone strores to get back my numbers but they are not giving my numbers.

Vodafone — Recharged but number not activated

Hi,
As per customer care's suggestion, I recharged my deactivated vodafone number [protected] for activation by online recharge of Rs. 200.
Neither the number is activated nor the money returned is returned back to my account.
Please do the needful for the same.
Hoping for a reply,
Thanks and regards,
Dr. Akil A
[protected][protected][protected]
ONLINE RECHARGE DETAIL:
Dear akil ahmed,
Thank you for recharging your Vodafone Prepaid card through the Vodafone Online shop. Your order details are mentioned below:
Order ID : o11860450
Payment Transaction ID: MSBI[protected]
Date & time of order : 11 Sep, 2011 13:34:47
Order Amount : Rs. 200.0/- Only
order details:
Online Recharge
Name: Talktime 200
MSISDN: [protected]
Amount: 200.0

but i shows my record along with this card.
i am ready to use this card now.

which rules and regulation applying - which i don't know
after all - then why are you ready to give me postpaid connection ? why not prepaid?
i think for getting more money by postpaid - you are doing formalities, which is not good for this good company

again hopefully
Jatin Kakllottar

i got my same number - Thank you som much VODAFONE CUSTOMER CARE

Vodafone India — harrasment on providing add-on card

I am using mobile services of vodaphone since last 7 years or so. On 1st november 2007, i visited to their gallery located at Bhandarkar Road, Pune, Maharashtra (India). I asked for an add-on card which was given to me within half an hour after making a payment of Rs. 150/- towards deposit. I also applied for change of address for communication, for which I submitted the proof on next day. It was inormed to me, that address verification shall be done before effecting the address change and then only add on card shall be activated. On saturday, 3rd Nov 07 i recd a call from verification agency re. visit to my place. The meeting time was fixed at 11.00-11.30 am on sunday - 5th November 07. On that sunday, nobody came to my place, though i wated till 2.30 p.m. . Since that day, no further communication from vodaphone people. Not only this, their staff members namely Ms Kajal responded arrogently. After Diwali, I again visited the gallery personally and was promised that the problem shall be resolved soon. However, till today i.e.22nd Nov 07, no reply from them.

I am Sonali Bakshi, a student of Amity.I am using a prepaid connection which is on the name of my cousin brother "Tushar Kapoor- who is also a student in the same college". I wanted to get the number migrated to a postpaid connection so I called up vodafone office so as to know the procedure. They sent an executive to my place, who gave me a sim card, which he said will be activated within 72 hours. He also took the photocopied id documents of Tushar Kapoor so that the number can be easily migrated.I told that executive that I also wanted the number to be transferred on my name, since i was the one who would be using the number.He took my id documents also so that there are no hassels in transferring the number to my name. This happend roughly 15-20 days back. but till date the post connection has not started and the number has also not been transferred on my name.
Then there was this executive who came home for the verification of the documents of Tushar. I told that officer also that the number also has to be transferred to my name. he told me that vodafone has my documents and there will be no problem in transferring the number to my name.
I have had a word with 34 customer care executives including 5 of their "feild officers". I even remember their names. I also tried contacting the nodal officer of vodafone- ms. gurpreet rawal.but she also didnt respond to my problem.every time i call up vodafone i have to narrate the whole story to a new person.

and above all this they also had the odasity to tell me that i told the previous executive to stop the procedure because of the delay..which i did not. one of them also told me that there was some problem in the verification. he said that there will be another executive who will visit my place and do the reverification. but no one turned up.every time they tell me a different story and expect me to be patient. I even lost my nerve at one point of time and had to speak to one of the field officers very rudely. he told me on the 25th that by 26th at any cost the needful will be attended to. and when next day no action was taken, i called up the customer care again only to hear that it was a national holiday and that no work will be done today.the best part being that, i cant even get back to the same person i spoke to and i need to start from square one. i dont know why they keep feeding in wrong information instead of the requests i am filing in.and the next time when i speak to another executive, i have sumthing new to hear.

voafone has left me absulutely helpless, with consumer forum being my last hope.plzzz do something about the working procedures of vodafone and make sure that they appoint some sensible people as their executives so that the consumer greviences can be met.
plz take immediate action against them and tell vodafone to compensate me for alll the time and energy i wasted in this procedure, so that my number can be migrated to post paid and transfered to my name.

Thank you so much...
sonali bakshi
(0)[protected].

Vodafone. — Mental Harrasment.

Hi,
Yesterday, I received a call from Vodafone marketing department for changing the plan from Prepaid to post paid connection. When I refuse the same, then she (person on call) start ABUSING. I REAISE THE A COMPAINT with complaint number: [protected]. When today I called to customer care about the status of my complaint they told this is not part of our duty, we just raise the compalint and the conern person will do the proper action against this.
Please note down the number from which I got the call [protected]. I believe a proper action would have been taken against against her so that such kind of insident will not happen in future..

Thanks
Arun goyal

Vodafone Sim Card. — Mental harrashment.

I'd get mentally harrarash due to the vodafone caller tune scheme. without activation of caller tune. the company adds a tune to my mobile more than 10 times within 2 days and do not refund the money for the same without my (did withiout my prior permission)
so I'd get mentally harasshed.

my number is.
[protected]

Vodafone — Mentally harrasment

Hi,

Complaint : My friend Customer Gautam has taken Mobile no [protected] from VODAFONE in year 2006 after 2 year usage unfortunatly my friend lost this no and he has taken new no from other service provider because of attractive plan and all the contacts are saved in sim so he could not inform to all the friends about his new no...after 6 months i had sent few sms to my friend's on old no. and mean while this no has been alloted to new customer and after two days i got call from new user tand he said why I am sending sms on unknown no and he threated me a lot and it leads towards my mentally harrasment...for this incident Vodafone is responsible and I want to claim 5 lacs Rs to Vodafone for my mental harrasment

Vodafone — Mental harrasement

dear sir,
i am surprised by the following message on my mobile number
YOUR MOBILE NO HAS WON 250, 000, 00 POUNDS IN THE ONGOING BAONANZA FOR MORE INFO EMAIL YOUR NAME, CONTACT ADDRESS AND MOBILE NUMBER TO:hp.[protected]@live.com

SIR, i am not at all satisfied as you are spreading my details and leading me to mental harrasement, now i want to know if i can receive this prize or not, or i will put a complaint of yours in the consumer court, i will use all my father's power as he is an judge in punjab.
my mobile no. is [protected]

Vodafone — Customercare For harrasing me

Dear Sir,
A Person From Vodaphone Customercare is sending me calls from Nos [protected] and Disturbing me in the afternoon.Please Take an action agianst that Person.Thanks
With Regards,
Puneet Pal Singh Bhogal
Tel-[protected]

hi
even i today received the same kind of message!!! what is happening vodafone????

hi is the massage is true or trying to indulge me in mental harrasment ?

yea..i'v got the same msg!!!watz datz al about huh???actualy i tried 2 contact thm evn, ..they asked me 2 send sum details and said then they wil clear my payment...is't true or sum kinda trap???

my number [protected] was lost and when Icomplain about it I came to know that it was registered on someone others name . so I cant get back the number . please rectify the problem and reply positively, as I was using that number since last two and half years

Hi
is this massage is true?What is happening vodafone?Please send details about it.

vodafone, , , on my phone [protected] callertune activited, with customer care, , but i have'nt give any permission to activated caller tune on my mobile number, , , when i am try to contact customer care number 111, , no respose, , , , , , and my balance in mines, , , , i resqst vodafone

i am a having a postpaid connection of vodafone & using it for more than 1 year. There have been several instances when my sevices were barred due to non timely payment of the dues. Sometimes een after depositing the dues it took 3 days for the services to resume

Now it has crossed the limit. I got an SMS at 7:50 am in the morning today that my services have been barred without any prior intimation.I talked to their customer care executive Mr. Rajeev Babbar at 7:55 in the morning & tried to know the reason. He told me that my bill was generated in the night so it has crossed the credit limit. That's why the services have been barred.
I tried to convince him by saying that if somebody is to be sentenced to death it can not be done by just killing him & then telling his family that he has been sentenced to death. First the verdict is announced & then it is executed. The executive refused to provide any help by saying that this language is not right.

Now i want an explanation on whether my language was not ok & are the the customer cares is just to appologise for the inconvenience to the customer or to provide help.
& secondly why i was not informed before the action taken so that i could have gone on to clear the dues..

Thanks & regards

Ravish Chib
H.No: 27, LAL NAGAR,
Model Town, Jalandhar( Punjab)
Mob: [protected]

Hi Ravish,

We believe that you have been contacted by our Customer care team and hope that your concern regarding credit limit has been clarified. Do e-mail us at vodafonecare.[protected]@vodafone.com for any further queries. We’d be happy to help.

Regards,
Vodafone Customer Care.

Vodafone — mentally disturb

Dear Sir/ Ma'am, I got a call in very abusive manner from [protected]. I talked with this he didn't tell his identity. so kindly help me on this. plz it will be kind deed i[censored] forward me this no. address & name. plz look into this matter seriously because slang words are used by this no. my no is [protected].

Vodaphone is fraud. I have pre paid vodaphone and they keep adding value added services on their own, and then they dont even cancel it when requested. FRAUD.

They make it very difficult to reach a manual operator.

And after an argument with their customer care executive, now they have blocked my phone's access to their manual customer care executive. FRAUDS.

sir

My name is VISHAL JAYASWAL & I am a vodafone postpaid subscriber since 2005, my no .is +91-[protected].
I am a sincere subscriber, always paying all my bills on time. But yesterday(17.11.11) without any information vod afone company put barring on my outgoing calls & when I asked the reason their cc executives Ashutosh tripathi/Amit both said that 'there is one more connection with the same address is not paid so we put barring on your number to pressurize the other subscriber for payment .this is our company's policy. Here I want to mention this that the other subscriber is my wife (Vaishali jayaswal) & her mobile no. is [protected]. I want to ask you some questions:
1)If the bills were unpaid then the company should have barred her phone calls not mine. But company could not do so as there were some genuine issues raised by subscriber.

2) My phone is barred without any prior intimation to me resulting into loss to my business. Will company ready to bear this loss?

(Even they refused to register my complaint,)

Hope to get a prompt reply.

regards

Vishal

Hi,
My Service Provider Vodafone has barred services to my number because they got a communication from a corporate company called Aegis BPO. I don't work for a Aegis BPO at all neither my cell phone is a company paid number. When I am calling the executives they are saying some Sandeep Biswas has asked to suspend my number. When I request to transfer my call to seniors, they just keep it on hold for hours with no response.

Last month, also, without intimating me, they changed my BB Plan from 299 to 699, saying the company has changed the plan. Vodafone is charging me extra under some reason. I have called the service centre for four - five times from today morning, they are not even focused on resolving my problem, but are just giving some or the other reasons.

As the services, are barred to my cell, I have lost 2 complete days of communication. My clients are unable to contact me and due to which my company is penalizing me for being unavailable and not responding to customer emails. This has lead to a serious harassment and I am unable to reach any of the senior authorities to Vodafone. I am vodafone customer from almost 4 years and with the repetitive issues from this service provider my mentally getting disturbed.

I need a explanation and a proper resolution to the mental harassment I have to undergo due to the service provider.

Regards,
Meenakshi

[protected]

Hi,

At last the problem got solved.. though it shouldn't have been done this way but anyways thanks a lot.

Regards,

Vodafone — Money Not Refunded

Hi it's about my Vodafone number [protected] which was deactivated in Aug 08
i was suppose to get the refund and after calling them many time and visiting there store for around 10times i was informed that the cheque will be sent to me in 45 days which was fine with however its been 9 months now i did not receive my money and every time i call them they say its been given to some pappu whom i dont know and they even refuse to reissue the cheque to me and they are again and again asking me to visit a vodafone store which around an hour away from my home.
I would be glad if i get my money back.

Thank You.

With Regard,
Deepti Bhagat.

Vodafone — to refund the money

sir,
i m sanjeev kumar mob. no. [protected]. a request no [protected] dated 7/4/09 change the tarriff plan 175 to 298 adv. rent @c.r.park.this request giving by mr. bharat from c.r. park vodafone store. i m calling on 111 customer care & ask me inform the that i m going & meet to mr. bharat personnaly & take the request about tarriff plan but i can not go & meet to mr. bharat. i did not submit any request @vodafone store. while they activated this plan without my permission on 13/5/09 my request no. [protected] against this activation.my origienal plan which i have to start up the plan but after this request i call to 111 customer care . they informe me that your compaint has been forwarded but they did not forward the complaint of refund the money . after this i went to vodafone store @rajeev chowk0n 29/6/09. there i registred my complaint again for refunding the request no. is [protected]. but till now i did not get any infomation about the solution.
so please take some personal stepsas soon as possible.
thanking you

Vodafone — Refund not sent

I cancelled my vodafone postpaid connection on July 08. Still now I have not received my refund.

I have made a lot of follow up with the Vodafone people visted vodafone Hub 3 times. All for no use.

I was told later they have sent a cheque and I have not received it.

Vodafone — no answer

dear sir,
i have already registered a complaint for balance deduction to which no answer was given.
i m very shocked about that. my vodafone no is [protected]. please reply me with details as soon as possible. my id is [protected]@yahoo.com.
i'll be very thankful to you.

Unknown — harrashment from a certain no

sir a person continuously making unwanted call to me i want to lock the no that is [protected] kindly help me

Getting abusive and harrising calls and messages to my wife's mobile since two days.
Calling mobile number is[protected]Mr. Mouli)

Request to take necessary action.

vodafone mobiles — unknown calls/sms from vodafone

unnecessary calls/sms coming from vodafone which should be stopped immediately I don't like disturbance

Mobile Porting — Mobile Porting

Mobile porting not done for mobile no [protected] bny service provider AIRTEL. The request has been rejected without any purpose by them by using a polished language "subsisting contractual obligation"

Vodafone — fraud sms

i got a sms from shell int. saying that i had won 250000.00 gbp in 2009 (shell) int'l mobile draw...
THIS IS ABSOLUTE FRAUD...

sms fraud — sms fraud

sir,
Received a sms from orange-Telecom Prize Award
that my mobile has won the prize of 532, 450 GBP.
Please confirmed that if the same Prize has been declared by your company and it is genuine.

Please do send the confirmation on the below email id

email Id: [protected]@yahoo.com

thanking You

I also received a fraud sms alert from Vodafone, saying I have won a lottery o[censored]S$480, 000 from World Aid Outreach. The person concerned is Mr. Doust John Michael from 40 Victoria, Herefordshire Al13TG, United Kingdom. He also gave his phone number [protected]. I have been communicating with him through email for the past 5 days. He asked me to pay US$240 as a processing fee to release the winning amount. After almost 5 days of communication when I searched the internet, then only I realised that he is a fraud.

Cannot you stop all these non sense.

i already spoke to your cust care execective. Here is the complaint # [protected].
But my only concern is why you have such options on ur websites if they are not valid. And on top of it, if it is not valid, then why there is a money deduction?
I had a call cutter plan of 35 paisa for std calls nd i was told upon recharging of 35, my plan is now changed to 1.2 paisa per sec calls. This is really rediculous.
Ur representative said it was an old offer, if thats the case then why i was able to recharge? I shud hv got some error.

I was told that this will be adressed in 48 hrs. But my concern is, was it my mistake?
I wd hv not pasted this on. consumer forum if it wd hv been addressed immideately..

Vodafone — extra bills charges

Hi
This is silvester i am working with SITEL INDIA LTD and i have taken a vodafone postpaid connection from APPLABS through my friends reference. Untill now i am unable to understand my CUG PLAN of vodaphone. So its my kind and humble request to vodaphone to provide me with a email copy of my detailed GUG POSTPAID PLAN unto my email address: [protected]@gmail.com


Regards

Silvester.

Vodafone — wrong /extra charges

My Vodafone No. is [protected]. I had bought a Rs.51 Bonus card, in 2010, to reduce my call charges to 60 ps/min, (first call of the day Rs.1 /min, without validity limit). My sim card was not used from 5th Aug 2010 to 8th Nov, 2010, since I was abroad. After I returned, my call charges had become standard. I complained to Vodafone. After 1-2 days, my call charges were 60 ps/min (from the first call of the day). I was happy that my complaint was heard and action taken. But suddenly, 80 ps was deducted daily from my account for availing the facility of 60 ps/min. When I complained, they said, I had bought Rs.12 Bonus Card on 12th Jan, and the deduction was under that scheme. I told them that the deduction is not mentioned in the (Rs. 12 bonus card) Scheme. Or else, I would have not bought that card (if at all I had bought, according to their claim).

Secondly, I had bought Rs.127 Bonus card on 23rd Feb, which offered 245 min free talk time. This service is not given to me. And the deduction is carried on till date, despite my several complaints. The Vodafone official assured me that my 2 complaints - wrong deduction of 80 ps daily and non availment of Rs.127 bonus card services will be looked in to. But nothing is done till date.

Vodafone — Extra Charges on internet services

I am using mobile number [protected]. Few months back i started using the vodafone's mobile connect pack which is of 99 rs per month rental. Ititially i was facing issues while using the internet. I had to esclate then i was able to get resolution. Now what happened is from last 2 months i am receiving very huge bill and i am not using anything extra. Last month i got bill of Rs 2800 and which i paid as thinking that i might have used more. This month i was carefull in using the mobile then also i got bill of Rs 3950.
I tried to get assistance from the customer care but not able to get so as somtimes there systems are not wirking as they are facing tech issues and sometimes they hung up just listening to the concern. Now i am fedup from this third class service of a brand name Vodafone
i am genuine vodafone customer from past many years since you have launched vodafone here in chandigarh and after being so loyal to vodafone and paying my bills on time i cant bear this kind of services as i am geting mentally harrased by calling to your customer care reps. Last rep i spoke with name shashank he didnt esclated my call to his team lead and i felt offended by the way he talked to me and in tone he talked to me.

Vodafone — customer care behave

i call customer care on 22.07.2010. his tone is not right and he close my 198 service. i active home zone service recharge with 11 ruppess. but service not start yet. and i want to stop unautoried massage. my mob. no. is [protected]

Vodafone — miss behave customer care

RESPESTED MADAM/SIR,
my mo. no is =[protected]
i call 198 date 22.07.2010 evening
I AM NOT SATISFIED BY THE REPLY OF VODAFONE CUSTOMER CARE PERSON AS AM ASKING SOMETHING ELSE AND
GETTING SOME NOXIOUS/UUNWANTED
he also barred 198 service and he not registered my complaint
i actived home zone service with recharge Rs. 11. but call rate(20ps v to v, 40ps v to other) not active. i am calling in home zone. when i select network selection manual when mobile display massage that home zone seleted

Vodafone — Wrong bill charged

have vodaphone number [protected], which i was using for more than 1 year, in the month of decemeber i travelled to USA and activated my number for international roaming, i use to do this earlier also.
While i was on my tour, i hardly made any call and received any call during my stay at USA, but all the sudden i came to know that my services are deactivated becoz of overlimit, my overlimit was for 7500/-, and the bill generated is 17000/- (plus), which is for just 7 days from 18-12-08 to 24-12-08 for vodafone live, which is really unbelievable, i called to customer care and complain for the same but they never helped me saying that i have made the usage that's the reason i am charged. This was not the first time i was on international roaming, i was never charge for such huge amount. I asked the full details about my usage i made which ur people are claming for, i want to know which all websites i visited, what data i exchanged for which i'm charged like the hell.
But they are saying that their system is very accurate and reliability. Hence, they cannot bill me for something which is not used .
They are not solving my problem and their recovery guy calls on my wife's cell no. and asks for the payment. I am ready to pay only if they provide me complete details.
This is the complain no. i made [protected] which is not yet resolved.
Pls help me
Thanks & Regards
Padam Sahi

Vodafone — Wrong Bill Charges

Sir / mam,

I have been using Vodafone Post paid connection from the past 6 months, & every time that i know the bill exceeds 800 rs. this month i decided onmt 2 make much calls from the phone & till the very last day of the Bill generation day, whenever i checked my Unbilled amt by sending toll free sms to Vodafone, it showed 300 rs, where as when i got the final bill the very next day the Bill amount was 900 RS. i dont know from where they got this bill amount, when i have'nt made much calls...

Ple help or else i would one day definately become bankrupt by paying jus phone bills...

hi respected concern,
my vodafone num is [protected].
nw im in nicholas 199 plan .
my name is p.v.chenchaiah

complaint : bill date : 25-05-09 to 24-06-09

charged 30 rs in my account mentioned in phone bill as others ..
139 sms charged as international sms i.e.5rs each ( 3 sms )
i approach the s.r.nagar vodafone store at hyd ..
but there is no reply.
every month charged as 30 rs for others


plz help 2 me

p.v.chenchiah

Vodafone — wrong bill charges

dear sir/mam,
TThis is to inform you that i was using an apple mobile previously and had taken an i-phone pack for 499/-p.m. but in june I changed my phone set to blackbery I had given a request at the vodafone store situated on m.m.malvia road for closing the pack.in july I got the bill with 499/- charged on it ,the told me to pay that and it will be refunded .this thing again happened in august and i had paid 499/- once again so that my phone is not iterrupted.
I would like the company to refund the amount back as it is not at all genuin and save the image of such a renound company.
yours truly
Manbir singh ahuja
ph.=[protected]

Vodafone — incorrect charges on the bill

vodafone company is charging me Rs 150 from almost last 5 months for downloading , however I am not downloading anything, My number is [protected], please refund me Rs 600 asap or else I will not paying my bill futher. In my bill it is appearing as written r1_store_5_renew in f. Please deactivate r1_store_5_renew downloading service asap.

Vodafone — change of prepaid to post paid

I am having two vodafone cell numbers.
1. A prepaid one...[protected] .. which I subscribe from BPL via Hutch and now vodafone
2. A post paid one...[protected].. which I subscribe for the last 5-6 months.

Now I want to change my prepaid one to a post paid one ..

For the post paid number, just now I have completed all the formalities of verification, etc. (applying leave to my office).

Presently the dealer asks for one more verification for the change request. I told them that just now I have fulfilled all your formalities of verification, etc. and also that I am using the prepaid number for years together..also when I got this number, I have filed all the records as called for and which is available in the data book of vodafone and requested to waive the formalities. I was surprised to hear an authoritative answer, directing me either to comply with their instructions or suffer.

what went wrong with the customer care?
Am I not entitled for conversion without applying one more day leave for verification, etc.

Dear Service Provider

It's absolute displeasure to have your product and services you provide.



I would like to inform you that i made the payment due to me on January 10, 2009 at your Mumbai Office(Lower Parel Office), which was Rs 4516 and even paid outstanding amount which was 3500, a total payment of Rs 8016( Vodafone Reciept no.1214, dated Jan 10).



Even after this payment my services was barred 4 times in last one week. Every time when i contacted Customer care i got different reply. I was put on hold for more than 20 minutes 2 times.

Although the services got activated 3 times but every second day i met with the same fate.i.e barring of the services.

I cann't tell you how much problem i have faced because of this as i am into sales and most of the times roaming.

I cann't say what action you should take but this definately deserves action.

I expect a reply from you. my mobile no. is [protected]

thanks

Regards

Azhar Naim Siddiqui

Vodafone — Barring of services

I was on roaming with my connection no [protected] on 7th of april and my bill due date is 26 of every month.Inspite of that vodafone have barred my services on 8th of april and till the time I was on roaming dt 22 april they were barred. Due to which my company not only suffered aloss of Rs 3lacs but my job was also in problem and my customer lost their trust in me.. Now they have barred my connection and everyday caaling my collouges and seniors which is again a bad act from their side. Kindly suggest me a plan of action towards them.

Vodafone — Outgoing is barred

I own a vodafone post paid connection from Mar 08, Now I'm not satisfied with the service rendered by Vodafone. I paid my bill regularly for the past few months, I draw a cheque for my billing amount for last month April 09, the cheque has been rejected because of the reason Sign Mismatch. But till now i didnt get any proof from Vodafone ned and from my bank. And these Vodafone customer care employees started to bar my number without any prior notification. I dont think so... Is this the way to handle the customer?. They would have provided me the clear calrification for my rejection of Cheque. This is really unethical.
Kindly provide me ideas to take a leagal action towards Vodafone. I hope they do not value the customers.

Vodafone — about barring of my number

sir/mam I am using vodaphone postpaid net connection since last one year and i have paid my all bills on time , I haven’t delayed for even for one day but now the have barred my connection at 20/04/2010 and saying that i have some miscarriage charges left but in the bill there is no chargers are pending from my side and when i say for that the say that pay remaining charges . from this incidence my business have gone in loss of rupees 2,00,000/-. Now nobody is showing interest in my case so please help me.

Vodafone — Barring services to my number

Dear Sir/Madam,
I have a prepaid number [protected], I had received sms from Vodafone that I should submit my photo id proof to avail of 50 min Vodafone to Vodafone free by 11th Oct. I could not submit the same and Vodafone has barred all services to my phone telling that according to TRAI rules they have done it.I was not informed before my services were truncated.Please look into the matter and do the needful.

Subrata Chattopadhyay
[protected]

Still no response from vodafone...outgoing services still barred!

My number is available 24x7. Anyway, another contact number is [protected], but please try for my original complainant number which is [protected]

Vodafone mobile — high tariff forgery

instead of introducin diff kinds of recharge cards lik
bonus card
sms card
all such rubbish frauds

pleas get me a good plan to my mobile
so tat i can get all such nonsense
@ single recharge...