The Professional Couriers Complaints & Reviews

We, m/s. Agarwal datamatics pvt. Ltd.,, would like to inform you that we have booked a urgent courier in air mood from bikaner to kolkata, vide professional courier slip no. Bkn - 811316 on 18/11/17 and manager of this branch told us that consignment will be reached by tuesday evening positively.
I was totaly shocked when i enquiry about my courier delivery position at their jaipur branch on 121/11/18. They told us that my consignment was booked in normal mood and will be delivered after 4-5 days.
I contact with bikaner branch manager, he firstly misguide me and argument he roudle told me that when courier reached to kolkata, he don't know.

I had sent a courier through pro service on 12 september 2017 from surat to bhilwara. The consignment contained a passport weighing 50 grams.

I was charged 240 by the professional courier office in surat gujarat instead of 180 as mentioned on the receipt. I was refused to ask for the extra money charged by the courier service owner. Also, i was threatened saying that my consignment will be stopped in the middle of the transit if i ask for the refund. Highly disappointed on the malpractices done by the franchisee owners of professional courier.

Inspite of repeated emails everyday since 13 september 2017 till date my issue is being taken for granted by the company. The surat branch of professional courier is trying to shut my mouth by offering me 500 as the penalty charge inspite of reimbursing me highly.

I am attaching the receipt given to me in photos section. Please look into the matter where the customer is being exploited just to earn personal commissions.

This is in regard to courier no - ccu[protected]. I have been calling since last 5 days i must say this is the worst courier service i have ever seen. There is no response for mails, kolkata branch customer service people provide wrong information or you can say “fake” information in order to hide their mistake and hyderabad customer service does not respond properly. This is very disappointing to say that because of the delay in courier which consist of medicine concerned patient is suffering badly from her disease. I want courier ti delivered as soon as possiple as this is the case of emergency.

Consignment booked from global arts & crafts, new delhi vide docket no del51569442 on 17th oct 2017 addressed to mr. Siddharth hebbar, flat no 105, palmcourt apartment, jakkur planation road, bangalore 560064 has not been delivered til now, where as professional courier tracking system shows delivered on 23rd october 2017. On following up with the seller we came to know the details.

I am a resident of gudivada town i have received a parcel from a certain city as it was very urgent to me as myself gone to the office and asked the concerned parcel of me to handover but the concerned person of proffessional courier (Owner gudivada branch) was using unaparlimentary words and talking very arrogantly about the concerned parcel and roughly handling the parcel as the parcel was very urgent certain necessasary action should be taken

On 04.11.17 we had place a courier form banglore to dombivili (Mumbai), consignment no. Hrd[protected], as per online tracking (On their site) our consignment had reached to dombivili (Professional courier office) in morning 9'o'clock, this office is only 15 min from our office, we were expecting to receive consignment on 07.11.17 as they start dispatching by 11'o'clock but we did'nt receive material on 7th niether on 8th & nor on 9th, after taking a lot of foliow up & talking to super seniors now they are ready to dispatch on 10.11.17 or are asking to pick up from there office as always, as we have regular orders & the people in there dombivili office are so unresponsive, they do not understand your urgency & every time we have to call them & remind the about our consignment orelse they won't execute it
All we need is to on time delivery without reminding them about our consigment

I was booking the courier to mumbai by professional courier on 23.09.2017 from sathyamangalam . Ref no - sty2330431.but still parcel not deliver . Many times i was call to booking office and customer care @ sathyamangalam office but still now no responsible reply ... I was follow this courier up to two months.. That was very impotent documents.. Please take suitable action .

Myself shaheda rangwala frm burhanpur
I hv sent 7 bohra attires ie ridas by professional courier frm burhanpur to sambalpur on 15 sep 2017. On reaching 2 of the costliest attires worth 5000/- were missing. I hv filed complaint to professional couriers head office too but they are not taking much interest. I have placed complaint on jago grahak jago also. They told to put complaint on consumer court. Plz look into the matter.

This is bhargav, i had really bad experience with the professional courier service from koramangala office.

I have sent small package from bangalore (09/10/2017) to tonk which was not delivered.

The chargers for sending package is 130.

I have repeatedly went to there office in koramangala the place from where i have sent package, here comes the shocker.

Know one from your office takes customer complaint seriously and also they don't the status of my package, then you guys call yourself "the professional couriers" this is real joke.

Guys one small suggestions please never use these people service, later you would regret for it.

This is in regard my parcel which was lost by professional courier company. It is almost 4 months & no response from their end neither to solve it or to refund it. Four months ago i gave one parcel which was supposed to be delivered to chomu jaipur, but in transit they lost it. Now in that parcel it was health supplement which was bought for 4500rs from ebay. After following the office for few days one the customer executive got in touch with me his name was shailesh from complaint department, after conversation he told me we will refund ur amount if we didnt find it, now after few weeks again i reminded him but again same reply we have forwarded ur refund request, & now the scenario is that even he is not picking up my number nor replying. It is almost 4 months & they are not interested in resolving my issue. I don't know when i am going to get my dues.
Plz look fwd in this matter.
Viraf driver
[protected]

This is to inform you that i am complaining about the failure of your servises and was trying to find details of my courier from you people from past 25 days.

I have been to all the local offices and also aproched professional courier from all the ways possible, raised many complains, but there is no professional response from professional courier side, which is encouraging me to take bigger action as there was important document, which i can not get now.

The courier was sent to me from arsikere, karnataka on 28th september to baytrayanpura, bangalore -560092, you can see the details below.

The consignment no is ask544079, request you to take proper action and rectify they mistake,

Its very important document please solve as soon as possible.
Contact me for any information ;
Somashekar-[protected]

Professional courier contact details:
Machaiah -[protected]
Mail id - [protected]@tpcblr.in

We have couriered documents file on date 27.10.2017 docket no. Is ssd 229539 from general energy management systems pvt. Ltd to ge india industrial private limited on address - no.8, shed no.31, old madras road, bangalore - 560049, karnataka, india. But it is delivered on wrong address of ge india industrial private limited. Please collect from delivered address & deliver it to above mentioned address.

I mohammed younus sait, courier no vpl[protected], called to professional couriers customer care on 02/11/2017 to check the status of courier which i have to receive,
They told it was already delivered on 31/10/2017,
But i have not received yet.
Request to deliver the courier on priority it is important.

Regards,
Mohammed younus sait
Mobile [protected]

Hi
This is in response to after receiving a call from professional courier that a courier on my name has come & it will be delivered in a day but its more than a week they have not delivered. After calling nearest courier agency they told its been sent to other agency. How irresponsible on their part to behave like this? Very bad & pathetic service. How i will receive my courier now?

Courier not reached, it has booked one week back. It is 200 km distance. They are keep on postponing. Courier number atp425503. It contains all medical bills and discharge letters. Urgency they are not understanding. It has been booked on 25th october 2017. Already 8 days over. Professional courier guys are telling address is wrong. I have messaged the address, still they are not giving it.

On [17-oct-2017], we handed over the above consignment to professional courier's delivery person to deliver 2 desktop machines to our delhi office. The consignment has not yet delivered; moreover after doing the rigorous follow up since 17th oct 2017 with their customer care officers i was intimated that the entire loaded container got exploded during transition and all the goods got burnt.

I am attaching a copy of that correspondence with the necessary screenshots confirming the damaged/burnt machines for your convenience.

I am within my rights to request a refund for the burnt product. I would like to receive a full refund of the product purchase price. Attaching an image of my cheque leaf containing my account details to remit the entire amount to my account asap.

Let me also highlight that this phenomena has already resulted into considerable amount of business loss; hence imperative to mention that a speedy resolution will help us to prevent further losses as we’ve to buy new desktops at the earliest.

Looking forward to your prompt action & will expect you to refund me the full purchase price of [inr 88015.4].

For anything important, please reach out to me @ [protected]

My consignment no. Del[protected]. The parcel was in gurgaon office on 15 th oct. But till they didn't send it to me. I required urgently. I have mail and call to them but they didn't reply and didn't receive my call. My address - soumitra roy. Qtr no.22/104. Air force station sohna road gurgaon haryana. 122001. Ph - [protected]. I request you please send my parcel. I required it it's urgent.

From 27th oct 2017 im following up for the tracking id amb[protected] till today its showing in transit why so?? Im caling ambala and delhi number but no proper response from the courier peolple there is no reson for them to stuck the parcel in transit but still they dont listen to our queries they talk so rudely
Im in need of my parcel in nasik maharashtra very urgently.

I have sent a courier from daman to kolkata on 18th sept 2017, consignment no dmn739369 but item still not delivered and not getting satisfactory reply from office and executives. The package containing very confidential and important documents and they are handling it carelessly. Its been a month now i'm following them up. But im not getiing a postive response from their end.

Hai! I am dr. V. Jawahar running my private clinic in rettaivalikkal, trichy, tamilnadu-620102. I used to send parcels very often to chennai & receive the same from there too. The delivery service exerted by srinivasa nagar, tiruchirappalli, tamilnadu branch is very poor.50% they deliver late and 40% they don't deliver. I used to collect in person. This often occurs repeatedly. Hope atleast this time you will take necessary action. Otherwise, i have no option except consumer court.