The Professional Couriers Complaints & Reviews

On 04.11.17 we had place a courier form banglore to dombivili (Mumbai), consignment no. Hrd[protected], as per online tracking (On their site) our consignment had reached to dombivili (Professional courier office) in morning 9'o'clock, this office is only 15 min from our office, we were expecting to receive consignment on 07.11.17 as they start dispatching by 11'o'clock but we did'nt receive material on 7th niether on 8th & nor on 9th, after taking a lot of foliow up & talking to super seniors now they are ready to dispatch on 10.11.17 or are asking to pick up from there office as always, as we have regular orders & the people in there dombivili office are so unresponsive, they do not understand your urgency & every time we have to call them & remind the about our consignment orelse they won't execute it
All we need is to on time delivery without reminding them about our consigment

I was booking the courier to mumbai by professional courier on 23.09.2017 from sathyamangalam . Ref no - sty2330431.but still parcel not deliver . Many times i was call to booking office and customer care @ sathyamangalam office but still now no responsible reply ... I was follow this courier up to two months.. That was very impotent documents.. Please take suitable action .

Myself shaheda rangwala frm burhanpur
I hv sent 7 bohra attires ie ridas by professional courier frm burhanpur to sambalpur on 15 sep 2017. On reaching 2 of the costliest attires worth 5000/- were missing. I hv filed complaint to professional couriers head office too but they are not taking much interest. I have placed complaint on jago grahak jago also. They told to put complaint on consumer court. Plz look into the matter.

This is bhargav, i had really bad experience with the professional courier service from koramangala office.

I have sent small package from bangalore (09/10/2017) to tonk which was not delivered.

The chargers for sending package is 130.

I have repeatedly went to there office in koramangala the place from where i have sent package, here comes the shocker.

Know one from your office takes customer complaint seriously and also they don't the status of my package, then you guys call yourself "the professional couriers" this is real joke.

Guys one small suggestions please never use these people service, later you would regret for it.

This is in regard my parcel which was lost by professional courier company. It is almost 4 months & no response from their end neither to solve it or to refund it. Four months ago i gave one parcel which was supposed to be delivered to chomu jaipur, but in transit they lost it. Now in that parcel it was health supplement which was bought for 4500rs from ebay. After following the office for few days one the customer executive got in touch with me his name was shailesh from complaint department, after conversation he told me we will refund ur amount if we didnt find it, now after few weeks again i reminded him but again same reply we have forwarded ur refund request, & now the scenario is that even he is not picking up my number nor replying. It is almost 4 months & they are not interested in resolving my issue. I don't know when i am going to get my dues.
Plz look fwd in this matter.
Viraf driver
[protected]

This is to inform you that i am complaining about the failure of your servises and was trying to find details of my courier from you people from past 25 days.

I have been to all the local offices and also aproched professional courier from all the ways possible, raised many complains, but there is no professional response from professional courier side, which is encouraging me to take bigger action as there was important document, which i can not get now.

The courier was sent to me from arsikere, karnataka on 28th september to baytrayanpura, bangalore -560092, you can see the details below.

The consignment no is ask544079, request you to take proper action and rectify they mistake,

Its very important document please solve as soon as possible.
Contact me for any information ;
Somashekar-[protected]

Professional courier contact details:
Machaiah -[protected]
Mail id - [protected]@tpcblr.in

We have couriered documents file on date 27.10.2017 docket no. Is ssd 229539 from general energy management systems pvt. Ltd to ge india industrial private limited on address - no.8, shed no.31, old madras road, bangalore - 560049, karnataka, india. But it is delivered on wrong address of ge india industrial private limited. Please collect from delivered address & deliver it to above mentioned address.

I mohammed younus sait, courier no vpl[protected], called to professional couriers customer care on 02/11/2017 to check the status of courier which i have to receive,
They told it was already delivered on 31/10/2017,
But i have not received yet.
Request to deliver the courier on priority it is important.

Regards,
Mohammed younus sait
Mobile [protected]

Hi
This is in response to after receiving a call from professional courier that a courier on my name has come & it will be delivered in a day but its more than a week they have not delivered. After calling nearest courier agency they told its been sent to other agency. How irresponsible on their part to behave like this? Very bad & pathetic service. How i will receive my courier now?

Courier not reached, it has booked one week back. It is 200 km distance. They are keep on postponing. Courier number atp425503. It contains all medical bills and discharge letters. Urgency they are not understanding. It has been booked on 25th october 2017. Already 8 days over. Professional courier guys are telling address is wrong. I have messaged the address, still they are not giving it.

On [17-oct-2017], we handed over the above consignment to professional courier's delivery person to deliver 2 desktop machines to our delhi office. The consignment has not yet delivered; moreover after doing the rigorous follow up since 17th oct 2017 with their customer care officers i was intimated that the entire loaded container got exploded during transition and all the goods got burnt.

I am attaching a copy of that correspondence with the necessary screenshots confirming the damaged/burnt machines for your convenience.

I am within my rights to request a refund for the burnt product. I would like to receive a full refund of the product purchase price. Attaching an image of my cheque leaf containing my account details to remit the entire amount to my account asap.

Let me also highlight that this phenomena has already resulted into considerable amount of business loss; hence imperative to mention that a speedy resolution will help us to prevent further losses as we’ve to buy new desktops at the earliest.

Looking forward to your prompt action & will expect you to refund me the full purchase price of [inr 88015.4].

For anything important, please reach out to me @ [protected]

My consignment no. Del[protected]. The parcel was in gurgaon office on 15 th oct. But till they didn't send it to me. I required urgently. I have mail and call to them but they didn't reply and didn't receive my call. My address - soumitra roy. Qtr no.22/104. Air force station sohna road gurgaon haryana. 122001. Ph - [protected]. I request you please send my parcel. I required it it's urgent.

From 27th oct 2017 im following up for the tracking id amb[protected] till today its showing in transit why so?? Im caling ambala and delhi number but no proper response from the courier peolple there is no reson for them to stuck the parcel in transit but still they dont listen to our queries they talk so rudely
Im in need of my parcel in nasik maharashtra very urgently.

I have sent a courier from daman to kolkata on 18th sept 2017, consignment no dmn739369 but item still not delivered and not getting satisfactory reply from office and executives. The package containing very confidential and important documents and they are handling it carelessly. Its been a month now i'm following them up. But im not getiing a postive response from their end.

Hai! I am dr. V. Jawahar running my private clinic in rettaivalikkal, trichy, tamilnadu-620102. I used to send parcels very often to chennai & receive the same from there too. The delivery service exerted by srinivasa nagar, tiruchirappalli, tamilnadu branch is very poor.50% they deliver late and 40% they don't deliver. I used to collect in person. This often occurs repeatedly. Hope atleast this time you will take necessary action. Otherwise, i have no option except consumer court.

This is very unprofessional courier company. My experience is worst with it. Generally courier company delivers item in 3-5 days in same city but tpc delivers it in 15 days when you call. I never refer to any one to avail services from tpc. It should be blacklisted from e-marketing companies.
I order some product from shopclues and seller booked packet from te professional courier company at 13 october 2017 i waited for it but after 11 days i called its customer care no one is listening properly they are totally unprofessional at last i found its office contact number, they guy told your courier is with us from 14 october. I am totally shocked that packed is packet is store from 10 days in branch. And will deliver in 2 days.
This is service provider.

Your courier person misplaced so many things from courier which include so many chocolates, clothes, perfume bottles. Lipsticks, dry fruits etc.
This was too costly and we want is back in any how.
This is literally poor service your courier provided.
Take your action and return our material as early as possible. Otherwise we have to take any action against the same.

Paid for home delivery but asked to come to office to collect else returned. I am unaware about the docket number as the sender has not informed me about the same. It may be vehicle insurance paper purchased online. I was concated for my address. Two days later sms was send to me that i should come to their office or my packet will be returned. And they did so.

Sms received from mobile no. :[protected]

Professional courier yelahanka bangalore branch.
My emailid: [protected]@gmail.com
Name: uma shankar pandey
Mb-[protected]

I have sent a consignment on 9th October from Bangalore to Bhopal. It was supposed to be delivered to the address before 15th Oct. Unfortunately, it is never delivered till yesterday and it was shown reached (but not delivered) in Bhopal on 14th October itself on website tracking. Today, the supposed recipient got a call from Bhopal professional courier office and was asked to come and collect the consignment. Where it was collected in a damaged state, with a hole in the consignment, looks like a rate vandalised into the consignment and nibbled a packet also. It was such a bad experience altogether. I am attaching pictures as proof. I would like to know why it was kept in the office inspite of it was reached on 14th without any information to the recipient. I urge and request consumer forum to help to get proper compensation of the losses. Also when trying to complain on website it fails on submitting the request. Tried all no.s available on internet. No one is picking up the call. Seriously very unprofessional courier services. please help.

Greetings,

Herewith i register complaint regarding the delay in delivery.

The courier had reached from nipani (Karnataka) to kompally (Hyderabad) on 19th october 2017 at 1:50 pm.

It was expected to reach at delivery address atleast on 20th oct 17.

I have been calling to kompally branch (Mentioned below) since then to deliver it to me, but there is prompt action taken. I have been told that there is audit going on and no delivery person available.

This is not customer's issue. We have paid 130/- service charge for the delivery.
The courier (Urgent) is expected to reach me as soon as possible due to the contents in it.

We are dissatisfied with the kompally branch (Hyd) customer service.

Kompally address as per online tracking -

Address : shop g 8, part a, emerald house,
: gr floor, pet basheerbagh village,
: qutubullapur, rr dt. 500014
: kompally
: 500014
Phone:[protected]

Kindly take up my request on priority and do the needful at earliest.