The Professional Couriers Complaints & Reviews

Consignment (Containing a document) ref mys21563599 booked on 17/11/2017 by scarlet yamaha, mysore to me - k r sai kumar, villa 32, pavani harmony, bandlaguda jagir, hyderabad 500086 is yet to be delivered. From tracking i gather that the consignment has been returned to mysore, but not to consignor either. I, the consignee was never contacted on phone or at the delivery address and simply returned. This is not the first time this ill reputed courier has done. They need to be brought to books and asked to compensate.
My mobile number is [protected]

Sir, iam prof. Shamsudheen residing at chelakkottukara, thrissur. A cover containing aadhar card sent from mannarkad, palakkad dt. On saturday (Booking no:pgt.17279463, reached here at thrissur office fathima arcade (Ph no:[protected]) on monday, 11/12/2017. On the very same day twice i contacted the office but to hear that the concerned boy is on leave. Then on tuesday, 12/12/2017 i contacted thrissur office and came to know that it is the duty of ollur office to distribute all articles to chelakkottukara area. Then i contacted ollur office but the manager there told me that the letter addressed to me is no kept in the box meant for ollur office. So it is evident that the prompt sorting is not made by thrissur office causing delay in distribution.
So i very humbly request you to direct thrissur office for making arrangements to serve the letter to me today itself. Also please let me know what action you have taken on my complaint.
Thanking you waiting for a message.
Sincerely yours
Shamsudheen.

I would strongly recommend to avoid using professional couriers if you don't want to end up in trouble. They are by far the worst & most "un"professional courier service provider. I had to send a parcel urgently to my relative for attending a marriage function. The parcel travelled half of india & then i was told that they don't service in that area, it took them more than a week to figure that out (Something that i would expect them to know before accepting the courier). It has been over 2 weeks & i haven't received my courier back yet. If the parcel is damaged by any chance, i'm planning to go to consumer court.

Team,

There was a health insurance policy which was sent from the concerned department to my home address in kushalnagar -571234 (Coorg), karnataka.
However, once the document has arrived the office they had called me and i informed to deliver them to my home which is around 1 km from the office. The lady who called me informed that they do not have service which is hardly 1 km.
But, i told her that i will come and collect the document and i was not able to go that day.

Despite me telling, without my intimation those people sent the courier back stating the address was not sufficient.

I have additional proof's for the address to specify it is correct and this is pure lazyness or ignorance. This is not the first time.

I am planning to raise a complaint in the consumer forum in bangalore.

Any advices or suggestions to resolve and provide a hassel free service would be welcomed.

Thanks & regards,
Yeshwanth achaiah

This is pebin raj from nagercoil, 2/12/17 dated i sent one parsel[protected] to pondicherry which contails oil item, and i told them this is oil item after that only sent that parcel but they called me after two days and said that parcel was broked so you just come and collect that parcel but they are not ready to give any compensation please ready to arrange compensation for that
Weight: 9850
Amount: 500 rs for delevery
My mob : [protected]

Dear sir,

Please note that we have booked a courier on 28th nov 2017 from kalyanadurgam to vijayawada bearing docket no kld 131767.

Till date the courier had not been delivered and on the above the officials at professional couriers office at vijayawada and kalyanadurgam could not able to track the present location of the courier.

We are very much dissatisfied with the services of professional courier.

Also note the online tracking system also could not able to track the courier.

Booking number : hrd[protected]
Booked on 20th and this is 12 dec and still not delivered.
As per their site tracking currently it is at:
Manager: - komal das
Address: - mani sundar complex kadamtala
Pincode - 735101
Phone no.: [protected]
Mobile no: - [protected]
The mentioned ll number does not connect. Called the mobile number and it uses abusive language. No direct call number where we can all someone to understand where the package is.
The package supposed to deliver before 28th as it contain urgent document. Still it is not delivered.

Called [protected] and [protected] but number never connects.

Dear sir
I am writing this letter by lots of pains in my heart i have sent a courier with reference number tvm3408899. From west fort. Trivandrum. Kerala
And the courier has to go to gurgaon haryana jabong.com. It has not yet reached there nd the status showing in transit. And called the owner nd got a bad response nd he told to give a consumer complaint or to do what ever i want
I need justice.
Kindly do the needful

Tcg5038216 this is my booking id i had booked from tituchengode to banglore but its 7days overed theproduct is not yet delivered the last status updated on 21/11/2017 at mission road if i ask to that station they are telling we forwarded to mahadevapura but when i checked with them they are telling its reforwarded to mission road. Last 7days they are telling this status only. Its any urgent parcel this is what professional courier will take responsibility on delivering and behaving customers. None of customer care is responding properly atleast resend the parcel to me i need to know where is my parcel pls deliver to that to address or return back to me this is no fine what you are doing pls dont spoil your name professional couriers if i dint get my parcel i surely file a case on court

One of my vendor had sent an package from pune on 21 nov. 2017 to badlapur (Dist. Thane). Today, 24 nov. 2017 i'd received the call from professional courier badlapur ([protected]) stating that you have to visit our office in badlapur and collect the package.
This is not the first time they are doing it. Every time for any package they calls us & do the same thing whereas we do received the package from other courier service companies & post office.
If our place is non serviceable are then why are you accepting the package???
Either deliver the same or do not accept.
It creates lots of confusion/miscommunication between our self & vendors.

We, m/s. Agarwal datamatics pvt. Ltd.,, would like to inform you that we have booked a urgent courier in air mood from bikaner to kolkata, vide professional courier slip no. Bkn - 811316 on 18/11/17 and manager of this branch told us that consignment will be reached by tuesday evening positively.
I was totaly shocked when i enquiry about my courier delivery position at their jaipur branch on 121/11/18. They told us that my consignment was booked in normal mood and will be delivered after 4-5 days.
I contact with bikaner branch manager, he firstly misguide me and argument he roudle told me that when courier reached to kolkata, he don't know.

I had sent a courier through pro service on 12 september 2017 from surat to bhilwara. The consignment contained a passport weighing 50 grams.

I was charged 240 by the professional courier office in surat gujarat instead of 180 as mentioned on the receipt. I was refused to ask for the extra money charged by the courier service owner. Also, i was threatened saying that my consignment will be stopped in the middle of the transit if i ask for the refund. Highly disappointed on the malpractices done by the franchisee owners of professional courier.

Inspite of repeated emails everyday since 13 september 2017 till date my issue is being taken for granted by the company. The surat branch of professional courier is trying to shut my mouth by offering me 500 as the penalty charge inspite of reimbursing me highly.

I am attaching the receipt given to me in photos section. Please look into the matter where the customer is being exploited just to earn personal commissions.

This is in regard to courier no - ccu[protected]. I have been calling since last 5 days i must say this is the worst courier service i have ever seen. There is no response for mails, kolkata branch customer service people provide wrong information or you can say “fake” information in order to hide their mistake and hyderabad customer service does not respond properly. This is very disappointing to say that because of the delay in courier which consist of medicine concerned patient is suffering badly from her disease. I want courier ti delivered as soon as possiple as this is the case of emergency.

Consignment booked from global arts & crafts, new delhi vide docket no del51569442 on 17th oct 2017 addressed to mr. Siddharth hebbar, flat no 105, palmcourt apartment, jakkur planation road, bangalore 560064 has not been delivered til now, where as professional courier tracking system shows delivered on 23rd october 2017. On following up with the seller we came to know the details.

I am a resident of gudivada town i have received a parcel from a certain city as it was very urgent to me as myself gone to the office and asked the concerned parcel of me to handover but the concerned person of proffessional courier (Owner gudivada branch) was using unaparlimentary words and talking very arrogantly about the concerned parcel and roughly handling the parcel as the parcel was very urgent certain necessasary action should be taken

On 04.11.17 we had place a courier form banglore to dombivili (Mumbai), consignment no. Hrd[protected], as per online tracking (On their site) our consignment had reached to dombivili (Professional courier office) in morning 9'o'clock, this office is only 15 min from our office, we were expecting to receive consignment on 07.11.17 as they start dispatching by 11'o'clock but we did'nt receive material on 7th niether on 8th & nor on 9th, after taking a lot of foliow up & talking to super seniors now they are ready to dispatch on 10.11.17 or are asking to pick up from there office as always, as we have regular orders & the people in there dombivili office are so unresponsive, they do not understand your urgency & every time we have to call them & remind the about our consignment orelse they won't execute it
All we need is to on time delivery without reminding them about our consigment

I was booking the courier to mumbai by professional courier on 23.09.2017 from sathyamangalam . Ref no - sty2330431.but still parcel not deliver . Many times i was call to booking office and customer care @ sathyamangalam office but still now no responsible reply ... I was follow this courier up to two months.. That was very impotent documents.. Please take suitable action .

Myself shaheda rangwala frm burhanpur
I hv sent 7 bohra attires ie ridas by professional courier frm burhanpur to sambalpur on 15 sep 2017. On reaching 2 of the costliest attires worth 5000/- were missing. I hv filed complaint to professional couriers head office too but they are not taking much interest. I have placed complaint on jago grahak jago also. They told to put complaint on consumer court. Plz look into the matter.

This is bhargav, i had really bad experience with the professional courier service from koramangala office.

I have sent small package from bangalore (09/10/2017) to tonk which was not delivered.

The chargers for sending package is 130.

I have repeatedly went to there office in koramangala the place from where i have sent package, here comes the shocker.

Know one from your office takes customer complaint seriously and also they don't the status of my package, then you guys call yourself "the professional couriers" this is real joke.

Guys one small suggestions please never use these people service, later you would regret for it.

This is in regard my parcel which was lost by professional courier company. It is almost 4 months & no response from their end neither to solve it or to refund it. Four months ago i gave one parcel which was supposed to be delivered to chomu jaipur, but in transit they lost it. Now in that parcel it was health supplement which was bought for 4500rs from ebay. After following the office for few days one the customer executive got in touch with me his name was shailesh from complaint department, after conversation he told me we will refund ur amount if we didnt find it, now after few weeks again i reminded him but again same reply we have forwarded ur refund request, & now the scenario is that even he is not picking up my number nor replying. It is almost 4 months & they are not interested in resolving my issue. I don't know when i am going to get my dues.
Plz look fwd in this matter.
Viraf driver
[protected]