The Professional Couriers Complaints & Reviews

My parcel is start 16/3/18 surath to vinukonda. But still now i am not receeved that parcel. Stay in chilakalooripeta 21/3/18 mornig to 23/3/18. I will called many times. But they are not respond. Professional corier is very worest. Too much deley and very negligent workerks. Vinukonda courier boy say so many reasons to receive my parcel in vijayawada. We don't have a vehicles, we are facing so many problems like this type of reasons explaind vinkonda courier boy. Still i am not received my parcel.

Sir,
It is submitted that i ajit kumar serving in border security force stc bsf chakur (Latur) maharashtra pin code 412513. Important documents sent through your patna branch vide tracking id pat50119012 dated 14/03/2018 but courier not yet received till date. Telepephonically approach to latur branch phone no [protected], mumbai branch phone no [protected] mr. Latif and your corporate office phone no.[protected] and patna office phone no.[protected] but not clear response. Latur branch returned courier without any information.
In view of above matter please check and examine and solicit instructions please.

I approached your branch office at miyapur hyderabad on 22nd march 2018 for
Sending an consingment to michigen united states of america. After weighing the consignment your office staff asked me to pay rs.2050 and i d proof. Accordingly i paid the amount and given xerox copy of id proof issued by government of telangana as i retired from that govt. I was given receipt bearing no. Hyd 66899269 dt 22.3.2018. But suprisingly today i received phone call from your branch office asking me to pay extra rs.500 and also to give another id card as the id card issued by government of telangana is not accepted. I do not understand why the id card issued by govt. Is not accepted and why i should pay another extra amount. I asked them to return the consignment and amount i paid and i was informed that the consignment would be returned br tomorrow i. E on 24th evening and return the amount by monday i. E on 26th of this month

Hi There,

We had a courier to arrive from Hubli to Hyderabad on Thursday. However, it got delayed by 4 days now. I will have to call minimum 10 times to make the customer care guys pick the call. And they will not resolve the problem, they'll pass on to some other department and I'll have to tell the whole story again. There is no one-stop solution and guys who talk over the phone are not professional.

There were 2 false promises made already. They said they'll send the courier on Sunday on special services basis. However, didn't get. Today also they said they will get me my parcel. Hasn't arrived still. When I call the Customer care, again no one to receive. Such a pathetic and disappointed service this is And I am going to put this on all social media.

No punctuality and no information repository. All have half information.

Thanks,
Shridhar

I received a parcel from chennai containing imitation jewellery today through professional courier. But the parcel has been tampered and one set of imitation jewellery is missing. I have been receiving imitation jewellery from the same party couple of times through your courier and haven't had this bitter experience.

Parcel no : maa54430335

Contact name: soumya krishnan
Contact no: [protected]

Kindly let me know what can be done and who will compensate for the loss.

This is in regards with the delivery schedule of the professional couriers hyderabad kukatpally area. We have lost almost all faith in the indian post, that's the reason people come to private service like you by paying more money.in hyderabad everything is a problem.. Late late late is the moto of the service industry.. We call them as irresponsible fellas. How come on earth a parcel can be delayed for more then 6 days. I have the proof here. They have my parcel by 11th of this month. And today is 16th and i didn't get the parcel till now. The simple answer is delivery boy didn't turn up. If the stupid is not turning up, why cant you call me, we customers will come and pick it up. Useless service by # ratnam and varghese. These people are the example of laziness to the core. Please take this as high level escalation.

I have booked an article from surat to chilakaluripeta on 22.02.2018. But it was not received by my customer yet. My customer also approached the branch but they are not responding. I also have called to regional office but instead of listening to my complaint, they are giving the contact numbers of the branch. The branch personnel are not at all responding. My consigment number is "srt[protected]"

We Had booked a consignment from Ghatkopar, Mumbai with The Professional Courier to send it to Khopoli in Raigad district.
After 4 days they are saying they cannot deliver the consignment to the address mentioned and the end user has to go to the office of the professional courier to collect the same.
When asked why cant the Booking office in Ghatkopar, Mumbai inform about the non delivery to the address at the time of booking, there is mannerless and irresponsible response from the people in Khopoli branch.
The docket details is KUR[protected].
If the courier team cannot deliver to certain address or areas then they should not book such consignment.

I sent one photo frame with wooden sides and glass lamination from Chennai (Thoraipakkam branch) to Noida on friday (9th March). The courier service did not tell me that they don't book glass items after even informing them. They happily booked it and sent it. First of all it was delivered 2 days late than the ETA and the whole frame with the wooden sides and the glass was broken. Totally destroyed. I packed the frame very cautiously with great security with thermocols on all sides of the frame. Even then they broke it and on complaining they are blaming it on me that I sent a glass item. neither the agency nor the branch manager is helping
I want a full refund and repair from the company.
My consignment number is MAA[protected]

Printer damaged during transportation tracking no : rcr15351403, on 02nd jan 2018, while sending from raichur to kamatagi(Hungund post)
details as below :
content : printer
content value : 22000/-
weight : 10kg (as per receipt)
from : canara bank, r o, raichur- 584101.
service vendor is not responding while asking for compensate of damaged printer.

Your employee working name uma was very rude working in vyalikawal branch
She had no manners of treating customer and when i had told i will complain
She had no fear. She was like ok you may go and complain..
They had no envelopes to help the customer and no proper maners
Kindly look into
The same matter
We being an regular customer to u
Would now think over it...

Very unprofessional service. Courier has not been delivered, but status says it is. Status is updated just to prove to company management that people are doing things in time. Chennai customer care says call bangalore. No response on all 3 bangalore number.

The few times i have used professional courier service, i have suffered more often than not. One time in bangalore, there was flooding, but none in the area of delivery. But status kept saying there is flood in the area. I wonder how these people even survive against competition.

A courier was issued by my office with the important original documents through professional courier.

And the status says it is delivered and i haven't received it till date. And they are so irresponsible that they haven't contacted me for delivery nor they have taken the signature after delivering.

They are telling that they have given it to security. When i was available at my place what was the need of giving to security is something not valid.

I have call from two days in ur kurla office. That madam told me that on one any deliver body. Today will try to deliver. This conversation on 05/03/2018. Next day also i have not received my parcel. Again i call that kurla office on 06/3/2018 same reason given. Next day i search that vartak nagar office number and i called that vartak office that stupid person shouted on me that ur addreed not received. I told him u can contact me then the told me that we dont have time to called. U came and collect ur parcel. I m having daily 2-3 parcel of dress or sarees from different courier serives but ur services is too bad. And pls told ur that courier boy or any officer to talk property.

I booked the parcel on 03/03 vide receipt no AMD16010898 at Ahmedabad to be send to chennai.
While tracking the parcel today, it is showing at Mumbai vile Parle
Kindly look in to the matter.
Because of the urgency I booked parcel in your courier by paying 350/- for the parcel. Still there is no information in the chennai Office
I request you to look into the matter and reply immediately to my email address [protected]@gmail.com...

Respected sir /ma'am,

I (Kathirvelan a.) resident from pollachi supposed to receive the courier sent by my client who is a resident from thanjavur on[protected], they have sent me bill details with cod. Due to inconvenience and unavailability on the delivery day, i was outside, so the delivery guy returned back the courier. When i asked the courier office, they said me to ask the sender, when i asked them. They said they sent already with clear info. When i contact the courier service manager, he said package must have been missing and he asked me to inquire there and here. I tried all my best as he said and i am so fed up with the information i get over your service negligence and later on i come to know that they missed my courier package. Now, i am totally fed up and got mentally depressed with the way the answer is been to me on this courier issue. I want the courier to be delivered to my address or else i want the professional courier team to take a legitimate action to resolve this issue asap. I have also lodged the complaint here but there is no response from your side either. I hope this issue to be considered serious and make a responsible action and answer to me as earlier as possible. If not then i need to go to consumer complaint. Thank you in advance.

Encl : attached copy of recipt which been sent by the sender from thanjavur and professional courier bill copy from sender with tracking id.. And also tracking status

From palakkad I yet to receive a courier(photo album). I am from Kunnathur here they have branch of professional courier which is 7kmm from my house, courier will be received by gobichettypalayam office, which around 20 km from Kunnathur courier. Parcel has been sent from palakkad on 26 Feb 2018, and its received by Gobi office yesterday night and today 28 Feb 2018 the Kunnathur courier person booked my parcel for delivery but he didn't pick up my parcel because he doesn't have space in his vechile it seems, so I donno whether they planned to delivery it tomorrow or they will left it till I should reach Gobi to get it. Even they didn't informed me that I got a parcel, after I called them they told me this. It is very urgent parcel which I delivery it to my customer today by 2pm. I informed gobichettypalayam branch people to delivery it before 1pm, but they till now havent informed me anything. Its happening to me second time... I have not expected such a worst service from a esteemed concern like professional courier... Please I request concern head office, I think it should be erode head office.

We have given some documents to "the professional couriers" office at bidar on[protected]. Delivery address is bangalore.
Its almost a week now but we have not received the courier.
We tracked the courier through customer care. Bangalore office people is telling that we have only one courier that to your address so we cant send person just to deliver one courier so wait.

Is there any rule such that.

Hi m rashmi from mumbai ulhasnagar i despatched one parcel from here ulhasnagar on 31st jan 2018 on this adress
Deepak khatawate ashok printing press. Bank road, gadag-582101 karnataka
But my parcel is lost in between after bangalore it's not showing anything my
Tracking number
Dbl[protected]

I have despatched this parcel on 31st jan but i have not received this parcel till date
I want my refund back of the amount of parcel n the money i paid for despatching parcel

Or else search where the parcel is n make it deliver on above mention adress

We are dealing with professional courier for the past 15 years for our business purpose. We are now facing some problems with delivery at door step. The delivery boy called us today and told us to collect the courier from his office as we requested him to remove his footwear when entering our indoor premises on his last visits. He is saying either tell our sender to send it via some other courier service or collect it from his office at mannanthala - trivandrum. Please take necessary action to fulfill door step delivery or let us know if we need to change our current dealings with your courier service