The Professional Couriers Complaints & Reviews

Dear : sir/madam,
I booked one parcel to bangalore 23.06.2017 consignment no : ixm42659733
Cus. Name : sandhya muralidhara, (Ph : [protected]),
Address : #2502, 14th main, devrajurs road, kumaraswamy layout, bangalore – 560078,
Still customer not received, bangalore courier office person told u r parcel missng,
My parcel value : rs – 2000+90 (Courier charge) total : 2090
Already i complaint in wedsite no: crm179089 not responce in both bgl courier office and customer executive,

Still not response in booking office and madurai head office (Name : taj)...

Customer go to complaint to police, this problem is very talaivali...

The passport couriered from kanchipuram, tamilnadu to pune, maharashtra is not yet delivered. The parcel was couriered on 29th july 2017 and till today (5th august 2017) its not delivered. The status of courier in online shows as 'despatched to hwg' but useless staff at hinjewadi branch have no clue and they are too arrogant in responding to customer queries. Its almost 8 days and still the parcel is not delivered and they comment they do delivery only weekly once. This delay in getting my passport already made me to lose my onsite opportunity. Guess its high time for professional couriers to kick out these kind of employees, else they should shut down their service altogether. Very pathetic service and will never ever go or suggest anyone to professional courier.

I have courier from madurai to bangalore no ixm43045149,
But i am not able to track the package online.. I have made call to mdu more than 20 times and bangalore no proper response about the package.. Only they are doing is divert call with some branch number.. I even don't know whether parcel is there are not.. I have also spended more than 75 for making calls. Date of courier 31.7.17..
Waiting for your help..

My courier no is 3334497, today morning i got a call from bellandur professional courier bangalore. They asked me to come and collect the courier from there office. I only asked them to deliver it to the delivery location. They are telling me they cant come and delivery boy do not have a mobile phone and professional couriers is not providing them phone balance. Started scolding and talking in a very rude way. I am trying to call customer care i tried on all three numbers for 30 min phones are ringing but none are bothered to answer the call. Very poor service and least bothered about customer satisfaction.

I have ordered a woodland shoe 4 days back on 29.07.17. I had paid the amount and claims that the shipment charge was also done. But 02.08.2017, today i got a call from the professional courier (Peyad, trivandrum, kerala[protected] that i have to go and collect the product. It was really hard to me to collect, since iam out of station and also the same product ordered by one of friend which was delivered on the right time as door delivery by another franchisee (Pappanamcode, trivandrum, kerala). I compalint it to the courier companies mail id also, but no response received from their side. Please do necesary action against these franchisee.
Regional office
33/1695d, vivekananda road, vennala, cochin-682 028.
Customer care :[protected], mob: [protected] / [protected]
Operations :[protected] / 2356706
Business enquiries : [protected]
E-mail: [protected]@tpcglobe.co.in, [protected]@bsnl.in
Regards
Prasad
[protected]@gmail.com

Would like to bring this to you notice that, i had requested for a parcel to be sent from bangalore - 560035 (In karnataka) to berhampur-760001 (In odisha). Since rakhsha bandhan is ahead, i has to send rakhees to my native place. So i did submit the parcel on 19th jul 2017, so that any possible delays could be avoided. Unfortunately, till today the parcel has traveled almost half of the indian territory, but has failed to reach it's destination. I must mention that the parcel was sent to bhubaneswar (Capital city of odisha), but was then forwarded to further north to west bengal. I am sure that, this will never reach it's destination on time, even though rakhsha bandhan is just a couple of days away from now.
Even today it is still in transit.
Please refer to the forwarding details according to the professional courier track and trace page:
Date/time from tpc station activity branch
Aug 2 2017 15:39:47 chennai despatched to bengaluru
Jul 31 2017 14:47:12 kolkata despatched to bengaluru
Jul 31 2017 10:05:32 kolkata received at kolkata
Jul 30 2017 18:44:55 bhubaneshwar despatched to kolkata
Jul 29 2017 11:00:15 bhubaneshwar received at bhubaneshwar
Jul 22 2017 16:32:24 bhubaneshwar despatched to jeypore
Jul 21 2017 08:55:09 bhubaneshwar received at bhubaneshwar
Jul 19 2017 19:32:12 bengaluru despatched to bhubaneshwar
Jul 19 2017 19:32:12 hosur road - bangalore despatched to bhubaneshwar

Thankyou for your services!!!
I am deeply saddened with this awesome courier service that you provide.

Delivery of couriers from vandaloor branch is not proper. When checked in site using track number, it shows that it reached vandaloor office. But the delivery of the parcel was not properly done. It was with them for 2 days.

I have faced this issue twice with this same courier office. They are not calling the given mobile number as well. We need to check and follow-up with them. Bad experience with this courier office.

My consignment number - 1662195. Delivery place is iiht campus, salem. I received a call from delivery boy of the professional courier. Insipte of delivering the courier at my place he is asking me come and collect the courier. His duty is to deliver the courier but he is saying that he has no time to deliver the courier. Then why he should come to this job.

I book the courier from bangalore 560005 to digras 445203 courier [protected]@ dist yavatmal today but courier person is telling to come and collect there which is almost 70kms from digras and if we can't go then he is telling it may take another 6-7days to courier there. I want this courier to reach at my doorstep before 28th without fail otherwise sending courier will be waste please take necessary action

Dear concerned,
I would like to inform you that i had ordered a parcel from www.safexbikes.com. i followed up with the professional courier margao, goa on 19th july 2017 to know the status of consignment as delivery was scheduled between 16th to 18th july 2017.
I was surprised to know that parcel was received on the 12th july 2017 and that the courier person had taken the parcel only on the 18th july 2017 and by the 19th july the courier should have reached me but the courier person could not find the correct address.
On the 20th july 2017 the courier person called me and informed me that there is a courier for me and that i should collect the courier from their address as there was no delivery in the location of my address.
I spoke to the branch manager mr. Tanvir shaikh and told him it was a default from the courier company that they should have informed me via telephone call or sms immediately on receipt of the same however the branch manager refused to accept any mistake and told me there is no delivery in your location. I informed the manager at professional courier margao that i paid for the parcel along with courier charges.
While i was coordinating with the manager for collection he warned me to come within the same day and collect the parcel or he would return the parcel
On 21st july 2017 i personally went to the courier company to collect my parcel and i was told that the parcel was already returned by the manager.
I have received many couriers at my residential address from other courier company and have never faced a problem.
I am not at all satisfied with the service provided by professional courier and would like my parcel be returned at my residential address without any additional cost.
My residential is
• glen alemao
• h. No 245,
• sinquetim, navelim,
• salcette, goa.
Thanking you in advance and hope you shall resolve my problem.

Yours fathfully
Glen alemao

I sent a courier to chennai from salem via professional courier and it was tampered and contents missing partially.
When we raised a customer complaint they have not responded and if we call the office they are responding very rudely.
The seal is broken and they took off the contents and then pasted and delivered the courier back.
The courier containted 185 $ us currency and it was stolen.
Kindly advice

My sister send courier from tirchi, tamilnadu to my place rajapalayam, tamilnadu. Tracking number trz[protected]. They didn't delivered to my address. But they said they delivered. When i called them they speak very rude. Please help me sir.

Professional courier rajapalayam number [protected]

I spoke to their agent, they didn't respect me. They spoke very rude. My number [protected]

Id no slm[protected]
17.07.2017
I sent a package of c. P. U (Computer) to chennai. I told to book it in pro services but it was booked in normal pack rs.160/- for courier charge and rs.100/- for special packing,
My c. P. U cost rs.100000/- but it was coded as rs.500/-.
While it was delivered to chennai the receiver noticed that the
1. Hard disk port was came out,
2. Ram slot was not working,
3. Wires and cable was unplugged.
I placed a complaint letter in the salem office, also the customer care and now in this form too. I need the spares to be repair and the cost of this to be refunded as soon as possible. So i request you to please consider my request and do the needful.

I ordered a woodland shoes from online woodland site . It has arrived at Trivandrum 2 days back . I tried to call the professional courier about this parcel. They said they received it and they have that. But they dont have anybody to deliver the parcel to the address given. They said it will take next week to deliver or else I need to go and collect it from the local delivery station.

If I need to go and collect from the local delivery point, why should I use the courier service and Online Services. They are not at all worried about the escalation points since even the proffessional courier site it is hard to raise a complaint.

Very bad way of treating the customer . Never ever I will use professional Courier service

Hi
Bill number del[protected] despatchd from delhi and hv reachd destination on 6 th july 2017.. Hs not yet received by me.. Neithr thy informed nor thy calld reg d parcel till date to my address.
I went to the office n ottapalam on 11 th july 2017.. The lady thr in d ottapalam office ws rude and unpolite.. Sayng my courir hv not reachd thr but tracking shows diff story. She ws not evn bothrd to chk my package.
I live in one and half kms away from courir office.
Pls do d needful and make arrangements to delivr d parcel.

Envelope containing original receipt of documents submitted to govt dept bangalore was handed over on 3/6/17. It has not yet been delivered.
On one sight it shows status as on 7/6/17 "out for delivery".in the other it shows: staff: [protected] - hemanth, delivered on 7/6/17.
Envelope "not yet received". The signatures on the receipt are not of the recipient.
Complaint lodged by e-mail to “[protected]@tpcblr.in” & repeated contacts & whatsapp to mr manju nath ph # [protected] have been ignored.
Please take urgent action.

My parcel number is 1140670. This was supposed to be delivered to me a week ago. I tried calling their customer care service. The operator told me that she will call back once she pulls out the details of the package. They haven't returned my call since then. They won't even pick up the call. Worst service I have ever used. The parcel contains things of personal and emotional importance.

One Professional Courier branch functioning at Annamalainagar-608 002, Chidambaram Taluk, Cuddalore District, Tamilnadu does not make home delivery of articles / parcels instead, sends message to collect them at the centre. This has been happening for several years. The name of the in-charge of the centre is Mr Sakthivel. His contact Nos: [protected] / [protected] / [protected], mail-ID: [protected]@gmail.com. His behaviour is always just like a ROWDY. He fluently uses filthy languages. There are complaints from women also. He is also having the habit of taping the conversation. Every call is being recorded by him like a criminal. It is not know how this unqualified nausty fellow is selected by Professional Courier / afforded license to him / he is headed by a branch. He must be expelled from the centre forthwith. Post copy is being marked to District Collector, Superintendent of Police & Licensing Authorities. Pray action.

I AM HARITEJA FROM A KATTEVARAM(Village), TENALI(Mandal), GUNTUR (Dt).I believe your company because your service is extremely happy but in Tenali your courier office in service is extremely worst, In courier office delar did not give any information and also he didn't respect our customers.example my delivery was delay and I asked​ my status he ask to me booking office code I saw I don't know that code I know only my consignment number actually that city's codes are available in your website www.tpcindia.com but he didn't not checked and he told I don't know and argumen to me.he didn't provide information.so please take an action on that courier man.I believe this situation will not be repeated .

I have sent a courier from professional courier.. pc19 Ramamurthynagar..bangalore contains 4 costly pens as a father's day gift on 17 June 2017...to my surprise courier fellows opened cover and 2 pens have been theft...only 2 pens received by my relative... Professional courier
number.BLR[protected] received on 19 Jun 2017 at Hyderabad ..attached photo of courier slip
Please take a complaint on professional courier..

Suresh Kumar
[protected]