The Professional Couriers Complaints & Reviews

I purchased suits worth of rs. 27, 500/- from toranum boutique for a wedding.

Today on 6/6, the parcel was delivered and i found only 3 are delivered and 5 are missing from the parcel.
• when i received the parcel approximately it weighed only 200 or 250 grams.
• i got doubt and opened the parcel.
• noticed that only 3 dresses (1 was the old kurta and the remaining 2 was newly purchased) are delivered.
• total 5 new kurtis are missing.
• which means only rs. 7000/ worth of goods have been delivered to me out of rs. 27, 500/-

I am raising this as a written complaint to professional couriers for the missing outfits.

Person who delivered to me was mr. Naveen and his contact number : [protected]

Dear team,

We have booked parcel from haveri to hyderabad with address
500032 on[protected].

And tracking number is : hvi1782287

They put courier status as out of delivery and after two days they have put that they could n't locate the address.

They even not called me once.

I have contacted professional couriers head office in secunderabad, they have given local contact landline number which is always busy.

I am clueless now and the courier contains very important books which are very useful for my career.

Thanks,
Ashok yarragunta-[protected], [protected]

What the hell this courier company is doing. They are not delivering the products. They are doing fraud with their customers. My awb no. Ggn40281311 is still in pending but they have got this product in 23 may 2017 and today is 5 june 2017.. How can they say that they are professionals in any term. I am making consequtive calls each and every day and each day they assure that your product will be delivered.

Product booked to Jalpaiguri on 16 May 16 from Kodaikanal and Neither delivered yet nor traceable from their site. Moreover unable to lodge a complaint through their websites register a complaint page. Showing an unexpected Err occurred.
No one is attending the phone and those who attended the phone in rude. I could be able to contact Mumbai office rep Mr Verma on [protected] at 13.20 hrs on 4 June 16 and the rep was in a casual mood, reminding me it is not customer care cell but business operator. He told me that "there is no delivery office at Jalpaiguri and you go and collect the goods from Kolkata Office. Today is Sunday and you cannot contact them just try tomorrow."
If there is no delivery centre at JALPAIGURI, why you have received the parcel from the consignor?
Professional courier service is the worst one I have experienced.
Request to intimate How and what I have to do in such case.

I am doctor, I am expecting an urgent parcel which was sent on Saturday, till date it has not reached me. Moreover the office from where it was sent was unprofessional, they don't receive phone calls, they have blocked my no., they don't respect women
I have sent some screenshots please take a look. I called the customer care of professional courier service and they didn't receive so many times, once they received and said they will be back shortly and it's more than 20 hrs and they haven't called back. My fiancé tried calling them, they asked him to hold fo sometime and then disconnected. This is so unprofessional!!! I mean this is pathetic. Have some courtesy or norms. I really feel like filing a complaint regarding this all, I dot. Understand how some company's are. This is the first time I have used this professional and it's definitely the last time.

Sir,
Please go through the complaint and take necessary action.
A courier no del[protected] containing some important books sent from delhi till not delivered to me. As per tracking records it is reached at thrissur on 26th may. Yesterday my daughter called to your parcel office no [protected] the response was very bad. The person attended the phone was mr peyus. Then she contacted your customer care [protected]. The respond...

Consignment no-ggn40282154
Professional courier not deliver my package from 2 weeks.

Heavy delay on this case
I tried to call but no response from professional courier about my shipment current status.

Pls chk and deliver my package at the earliest.
Mob no-[protected]
[protected]@gmail.com

Iam harikrishnan b, thripunithura, ernakulam, kerala. I have ordered some books from haryana on 21 st may 2017. When I tracked with my id on the professional courier website it notified that product reached cochin division on 27 may, 2017. Yesterday I went to thripunithura division and asked about my courier. They told me that they hàve not received my courier yet. Today when I called them they told me that they have my courier bt they called me but they couldnt reach me. 20 mins ago I received a call from an anonymous person from chithrapuzha(place near thripujithura) that he got my courier, it fell off from some vehicle on road. How could these courier service people be this much irresponsible. friends please dont send anything via this crap courier service. If you send it you will surely learn as I have got.

My bank (Sbi) sent my ppf account closure form along with the dd of the amount accumulated in ppf account from kamothe to gurgaon (Courier track. No. Kur[protected]. It was requested to bank to send the documents at our residential address in gurgaon. After some days the courier status checked online and surprisingly it was showing delivered to customer, however the packet was neither delivered to me or any of our family members and nor returned to the bank. Initially i sent an email to courier company through email for which they sent me a receipt (Attached with this complaint) where they showed the document is been received by me, but surprisingly the signature on that document was not made by me or any of our family members. This is the case of clear cheating of duplicate sign. When i called courier service customer care numbers (Mr. Sandeep) he said we will investigate the matter, since then till today they are neither responding to our phone calls nor receiving the calls. It lead us to delay in opening of new ppf account which in turns loss of interest, and it also caused immense mental torture to all o[censored]s by continued follow ups to courier company.
Will a consumer complaint provide us with suitable relief? Against whom and where should we file the complaint?

Ive sent a courier from trichy which contains my vehicle railway booking pass and my two wheeler key to ramanathapuram. I waited in ramanathapuram for 3 to 4 days but didnt recieve courier so i contacted trichy office nd ramnd office. They people r easily saying tht we've lost it yu make some other arrangemnts..
The courier contains my railway booking pass without that i couldnt retrieve my vehicle from railway station. The railways hd charged for it sme rs20/hr. It stood there for plenty of days. So please do take action on them. And i want you people to avoid private couriers. Lets use postoffice.
Thank you!!

Team,

I Would like to register a complaint against the Professional courier branch Ramamurthy nagar Bangalore. Pin 560016.

I am E Sivadasan, There was courier sent for me from Payyannur Kerala. on 23/5/ 2017 - Track# 1512392. This was delivered in the branch on 25th of May. Since i did not receive the item, i did make a call to the branch office on 27/5/2017. I was told by one of the gentlemen that the product cannot be delivered to the home address and if required come down to the office and collect it. He have even threatened to send the item back to the senders address if i dont collect it from there office.

My question is why should i go to the office and collect the item, its already late by 2 days, and none has even called me.

THIS SHOULD HAVE BEEN DELIVERED TO THE DOOR STEP.

If your team cannot deliver the item then why are you called as a courier service ?
I am not sure where the item is currently and i am afraid if any one have miss used it. this happens to be one of the valuable document.

Number to which i have made a call - [protected].

I am residing at Ramamurthy Nagar, Bangalore.

I even have made up my mind to go to the consumer court but before to that i thought i will write it to your team so that you should be aware of what your branch members are doing to the customer and with there parcel.

Sivadasan
[protected]
e.[protected]@yahoo.com

I had given 2and half kg courier box near kr puram in banglore to hyderabad, they charges 460rs for thaton last friday[protected] and today date s[protected] but yet not dispatched my courier and they r not responding, so i called to balnagar professional courier 2 days back they said that day only they will dispatched it and now i called them they r not responding for that and saying to call some other office, we have to more for u and should enquaire about it also na, their no s[protected] what a worst courier service. If any emergency means the people should die, if believing u r courier service

I have booked urgent document at professional courier by air from kind haryana with docut no. Pnp[protected] dt. 24 may 2017 but it still shown at new delhi and customer care had not give satisfactory answer.

From. Charan singh. Village bhonsla. Teh. Uchana distt. Jind haryana
Cell. [protected]

To.
Naresh kumar.
Sri raja plastic industry
Dorapalli road. Dhone kurnool distt
A. P. 518222
Cell [protected]

I was supposed to receive a courier vide docket number BLR[protected] from Professional Couriers.
When asked at the Customer care of Professional courier I received the copy of the sheet by email, in which the receiver signs for having received the post.
In that document I found that Some one has put my signature as I have personally never received any courier and also the fact that it is different than my signature. So it is clear that the Courier agency has played foul by affixing my signature and also put my own phone number which would have already appeared on the post cover.
This is a severe case of forgery and the document I had to receive never reached my hands.
Please look into the matter and arrange for delivery of my courier at the earliest. It was an important document which I had to receive.

I ordered books from mumbai which was shipped on 19th may 2017. The pin code mentioned was wrong so it reached indranagar office in bangalore on 21st may, whereas it had to reach cv raman nagar office which is 3-4 kms away from indranagar... Inspite of my calling indranagar office asking them to deliver courier to me as it was urgent, the concerned person sent it back to bangalore ho on 22nd.. Today it is 25th and ive not received yet.. Ive been calling cv raman office since 2 days, he asked me to collect since i reside nearby it seems.. I asked him to deliver and he s not come yet...in this 7 day span, courier can be sent and received thrice from and to mumbai.. For 5 days its rolling within the city? Is this the service you are providing? Its better to go for bluedart they promptly deliver.. All other office numbers either are not reachable or are busy or as the call gets connected they ll be narrating family stories to someone on the other line... Very poor service!

It s really sad to say that being a big chain of courier services group professional couriers are being very irresponsible.
I was supposed to receive a courier from mettupalayam to Coimbatore.
The parcel was delivered when we were out of station, when we asked around everyone in the apartment, everyone said they didn't receive any parcel on our name.
When we called the Coimbatore office they didn't reply properly.
We called up the mettupalayam office and got to know that someone by name ponnuswamy has received it.
It is generally that the phone number of the person receiving the parcel is noted.but the professional couriers haven't received the phone number of the person received the parcel.
How irresponsible can u people be?
We tried contacting head office in Coimbatore many number of times and we haven't received a single response . No one picks up the call.
No customer service centre is responding to our calls.
I have a very important proof document in that courier. Kindly see to it that the courier reaches.
This type of behaviour from professional couriers cannot be entertained.

Dear sir/madam,

One of my parcel is being couriered from bangalore (Doc. No. Krn2623468) two times to rajpura (Dist. Patiala) punjab-140401.

Against it sent back to bangalore from ambala.

I have also talked with your ambala office, they said non service to rajpura.

If professional service is can not give the service to rajpura, they have not accept the courier.

I have also asked them that i will take by hand from ambala, but again they have sent back the courier to bangalore.

I am very fed up to call again & again to ambala, delhi & bangalore office.

Please support to clear the matter.

Dear sir/madam,
I ordered some books from rachna sagar book company and they shipped through professional courier. From the tracking details i can confirm the the stuff reach attingal professional courier. After reaching the didn't make a call to inform us. When we called they said the product didn't reach their. What is this. You doesn't have any responsibility. You should replay and enquire about my message. Don't ignore. The details are below:
Your order 10524 has been shipped
Courier name: professional
Tracking number: del[protected]
By faithfully,
Bindumol. S

Sir,
Your Karunagappally branch, Kollam District, Kerala state, staff is very very bad and irresponsible service. My ATM card and pass book is send to professional courier from Axis bank, the your staff calling for me and receive this documents, then i had said you are not delivered in to the address, then the staff said we are not delivery in door, you will collect it in our office, i am also complaint this matter on the Axis bank

Sir,
I am Balaji from TVS Motor, Hosur. I have booked a consignment in the name of Mr.P.S.Ponnappa, TVS Motor co. Hosur to Mr.Y S Guleria, TVS Motor, solan, HP.
The consignment no. is HSR16126555. booked on 16.05.2017.
The courier is yet to get delivered. The status is showing as Delhi for the past 2 days. This consignment is very very urgent.
Kindly ask your persons to deliver the consignment by today itself.
Your reply in this regard will be highly appreciated.
With Regards,
R T Balaji Moorthy
Sec to VP-ERM
+91 [protected]
rt.[protected]@tvsmotor.com