| Address: Bangalore, Karnataka |
Sir,
I would like to bring to your notice the following traumatic
experience we had with Professional Couriers, Bangalore for necessary
action.
My brother who works in Bangalore, booked a parcel with Professional
Couriers on 21-May-2011, with Receipt number BLR57552950, for delivery
at 3/518-B, Vivekananda Street, Muneeswarar Nagar, Thiruppalai,
MADURAI-625014.
Till today, i.e., 26th May 2011, we have not received the parcel. When
we tried to track the parcel in the internet, it was shown as under
transit and dispatched to Madurai on 22-May-2011.
When we checked up with Professional Couriers Madurai, they informed me that
they have not received the parcel at Madurai and they also have
informed the Bangalore Office accordingly.
So, we had lodged a complaint with your Bangalore office (Complaint
Manifest Number 1968) and one Ms. Sheela there, told us that they are
on the job of tracking the parcel and let us know once they come to
know the details of it's present status.
Now, the Madurai people are saying that it is the Bangalore office to
solve the issue and Bangalore people are saying it is for Madurai to
solve.
I hope you would intervene and render justice to us.
R. Subramanian
[protected]
Madurai
Aug 13, 2020
Complaint marked as Resolved
Professional Courier — USELESS SERVICE
USELESS SERVICE OF PROFESSIONAL COURIER, I WAS EXPECTING IMPORTANT DOCUMENT THROUGH COURIER AND GUESS THE DELIVERY BOY JUST DUMPPED THE PACKET IN THE BOX BELOW THE BUILDING WITHOUT BOTHERING IF THE COURIER MIGHT BE LOST, WHEN I CALLED THE KOTHRUD-PUNE BRANCH ON[protected] MR CHANDRAKANTH SPOKE A LANGUAGE OF GONDA AND TOLD ME THAT IT HAS BEEN PUT IN THE BOX AND WE DID NOT DELIVER TILL FLAT... AFTER ASKING HIM WHY DID HE DO SO ... HE STARTED ARGUING WITH ME AND BANGED THE PHONE...SERVICE AND PEOPLE OF PROFESSION COURIER.