The Professional Couriers Complaints & Reviews

Hi

i had booked a consignment from professional courier with tracking id jal[protected] with provided all billing documents ewaybill . Despite of that i didnt received my parcel yet and it was booked on 27th april. Not a satisfactory answer received from their executive . They couriered some goods without bill and due to it my parcel is also stucked with custom they are saying. So what is the fault of mine i had provided all documents to you, its your fault why you taken without bill goods. I need my consignment asap.

Veer medicine agencies
[protected]

I gave a courier to professional courier office, Court Street branch, Tiruppur - 641601 on 29/04/2022 to deliver it to Ahmedabad. My courier is still undelivered so I called Tiruppur office for help. A lady picked up the call and she started screaming at me. She didn't even listen to my problem and told me not to call again. My courier is very urgent which is to be delivered to Ahmedabad. As a customer I called for help to tiruppur office. She didn't give me Ahmedabad office number and location also. I am very upset by such kind of behaviour. The lady was extremely rude. Please take some action for such staff who cannot solve customer queries and is extremely rude.

I had sent a courier on 5th of April from Bangalore to chickmagalur through professional courier and consignment no. BLR[protected].
The courier was lost in route and it's been over a month and haven't found the courier yet.
It contained Oriflame products worth Rs10043 and I had given a claim letter also on 22nd only but I haven't got any response from the courier people.
I am very dissappointed with the service.
Please resolve this issue and the claim amount of Rs 10043

Hi Team,

Where is the order? From 27th April 2022 there is no update about the shipment it is in MEHDIPATNAM, both the contact number none of them picking it up and answering ([protected] / [protected]) need to know the status of the shipment and urgent delivery required. Kindly take necessary action and update us at the earliest.

Regards,
Sangeetha. P

I have sent a courier via this service and they have delayed the courier and on top of that they are not even picking up the calls even at the corporate office. What should I do now? Courier was sent on 26Th april now its been 7 days still it is stuck at the delivery center. I reqest a call back and delivery of the parcel today itself.

Dear The Professional Courier Team,

I am feeling very disheartened to write this escalation to you.
My query is regarding the dispatch of the consignment with Tracking ID PRO13155125.

Regarding the delivery of consignment, I have not received any call from courier person for dispatching the documents.
Whereas i got a call from courier office @ [protected] stating that i haven’t answered the call but it’s completely wrong.
Even For them also i clearly told that i have not received any call. I have requested them to send again.

When i checked for the status, for my surprise it is showing in Hyderabad due to unreachability of address.
With the same given address am receiving the couriers regularly.

Again I asked My colleague to send back those documents form Hyderabad to Gajuwaka, even now i haven’t received my consignment.
Requesting you to dispatch the courier to my address on top priority.

I haven’t expected this kind of service from the Professional Courier Team.

I would like to complain about The Professional Courier branch in Shankar Mutt Rd. Hassan -573201 Karnataka.
despite many request to stop delivering the packages at the WRONG address, the delivery guy keeps on doing it. Myself and the 1st party sending me the packages have been struggling for couple of months trying to track and recover the packages. Upon inquiring my staff about the matter, they state the delivery man responded by saying..."This address is more convenient for me do deliver the package." After hearing this from my staff, i called nd spoke to the Shankar Mutt branch, and they had to search for my package and told sorry, we can give u the delivery person name and number you can inquire. When i spoke to the delivery person, he was rude, did not accept his numerous mistakes but still i pleaded with him to stop doing such practice as it is ILLEGAL to deliver a package to an address other than which the Party had mentioned in PRINTED sheet on the package. This has been happening for months now and it has started to negatively affect my business. Now i have no option but to have my regular packages to be delivered via a different Courier Company. Please help me in this matter, the fate of packages should never be left in the hands of a delivery person. Please do the needful and raise and official complaint respected Sri/Madam.

This is Aiswarya Das. I have applied for PRAN card and the card is dispatched by NSDL, Mumbai on 9th April 2022 via Professional courier with AWB no: VPL[protected] which needs to be delivered on 14th April 2022 but it is not delivered yet. They returned the parcel without calling me Or informing me. When enquired with Professional couriers, Bhubaneswar they are not responding to any complaint. Customer care too is also not responding. I am helpless in this situation. Kindly resolve my issue and make my PRAN card available.

Professional courier located at KSR Kalvi Niliyam Namakkal District Ask customer to come and collect the parcel. Want to take proper action agaist them and request to arrange for the delivery of my parcel.

Courrier has been sent from rajaplayam to trivandrum on 16/04/2022, its recived to trivandrum courrier office but is has not deliver to home address, being a custumer care behaved Ruledly saying that we have to collect from courrier office and service won't happend to home address worst cutomer care operation attitude behavier and service.

Name&cutomer care number ([protected] Balakrishnan nair)

take imediatly action

Product has not reaching to destination address, which says we have to collect from courier office inspite of paying money and this is worst situation over happening around, if elderly people how will do this.

My consignment was returned without my information back to the source by the Professional Couriers Pune khadki branch.
They had called me to say that the address was in no service area, so I requested them to hold the package in their workshop and I will come and pick it up myself. They said ok, however next day when I went to their office all the way they blatantly told me that they returned the package by mistake and now I have to coordinate with the Delhi branch to get it back.

The lady in the Khadki branch was extremely rude and said she will not provide any help since I mentioned that I never faced any issue with another courier service. She told me to reach out to the other courier service and not to come here for help.

Their customer service is absolutely pathetic.

I am not sure when I will receive my package.

Consignment number: DEL[protected]

The status of MRC419546 shows as delivered on 16th April. However I have not received any call or message. Where was it delivryand to whom was it delivered?

They returned my package without informing me. When I went there to check, the lady of the office refused to help. And started shouting.

On 11th April at 1208h I walked in to TPC chengannur br office and gave an envelope weighing less than 0.5kg to deliver to Trivandrum. Upon hearing the commitment delivery being latest on 13th April i handed my parcel to tpc staff. Today being the 15th April the package is still in transit to Trivandrum. It takes only 20 hours to walk to trivandrum from my location. But it takes more than 4 days for so called Unprofessional courier company to have my package in transit to Trivandrum. Ridiculous service and this place is an utter shame to any courier company. When spoken to the company they have all lame excuses like rain, thunder etc caused delay for biker to connect package to Tiruvalla etc. Tried getting the management number to complain but in vain. Spoke to Tiruvalla branch and they advised me the package has to be collected from the courier company upon arrival at tpc kazhakutam br. The package is consigned to an elderly persons residence and they expect them to go and collect it which was not advised to me upon handing over the parcel. I would have never chosen this company if I had seen any previous reviews. All reviews of this company is only negative.

My calls and WhatsApp messages have been avoided by both tiruvalla br and kazhakutam br.
This package is to be given to a 3rd party to be taken to Dubai.
Where is my package? I have absolute no idea.
When asked to complain to the management the lady at tiruvalla br gave me her branches email id and I said that's no what I asked. She did not give me top managements email id nor telephone number.
After few researches TPC kerala operations is in a shambles. Tpc staffs know nothing about delivery commitment nor is responsible. These staffs should never be in a time constraint environment who knows nothing about basic work commitments.
Its a shame these franchises are not closed and still allowed to operate.
I have the documents and proof of the company avoiding my calls and WhatsApp messages.
This operation is an utter disgrace to any courier company.
This company should be rebounded to The Most Unprofessional Courier!

Please confirm the status of parcel with tracking MAA[protected]. The parcel was booked on 8th April 2022 but not delivered till today.

We suspect that package is either stolen or lost. Please look into this immediately.

Kompally hyd are not picking calls to[protected]. We suspect that package is either stolen or lost.RESPOND.

Perishable parcel sent from mumbai to hyderabad by air courier is not yet delivered even after 2 days and no status update

My Family member is went to professional courier by my reference on 11/04/2022,
for a EMERGENCY TIME of courier service for mobile phone from Pattukkottai to Chennai,

1. On 11/04/2022 the courier office staff Explain the difficulty for the mobile phone courier. If you pay Rs.350/- for mobile phone courier, the product is safe and 100% guarantee for correct delivery, otherwise the product get may be damaged or missing. she is confused, she did not give the courier.

2. On 12/04/2022 again went to the office for courier for EMERGENCY NEED, that time the staff bargain and forced to put the courier for Rs.350/- pay. she give the parcel for service and payment done.
The payments not a problem.

What they are doing in office, they try rule the customers like the staffs are like a BOSS. Such a irresponsible Behavior.

I have booked a parcel for my client last day ago. The package has reached the hub and the guy called my client to come to the hub and collect the parcel. She has requested him to deliver it to her house, he refused and rudely replied. Even i called him to convince to deliver the parcel he was being so arrogent and hanged up the phone

My parcel got shipped on 7th from Ahmedabad to Bangalore and I was about to receive it on 9th. But till date there is no updates on the tracking site nor the people are providing any information. It had return gifts for wedding and if I don't receive it today it would be a waste for me and I would be in big loss