The Professional Couriers Complaints & Reviews

I shipped a PC in 3 Cartons (1 Monitor + 1 Monitor + PC) from Agra to Bangalore via The Professional Courier, Consignment details are given below:

Consignment Number: AGR[protected]
Shipped Date: 24 March 2022.

Firstly they Missed one of my packages. Even they don't know where it is. The other 2 Packages were delivered in bad conditions and torn.

One of my monitors (Samsung Odyssey G7 32 Inches) was broken into pieces. It looked like someone has played football with it.
Then I went through their website to look into the claim process. This is what I found "Our liability in case of any loss or damage shall not exceed Rs. 100/-.". And the price of monitor is 55, 000.

PLEASE SOMEONE HELP ME IN GETTING MY CLAIM PROCESS OR TEACH THEM A LESSON.

THIS IS VERY BAD SERVICE. READERS PLEASE PLEASE DONT BOOK YOUR LUGGAGES THROUGH THIS COURIER SERVICE. THEY ARE VERY UNPROFESSIONAL. THEY WILL BANKRUPT YOU. ANY COMMENTS WELCOME.

Has courier my few gourmet food items, dresses and other regular important stuffs through your courier service (track id BLR[protected] from Devanahalli, Bengaluru(Karnataka) against PIN-562110 to Parsudih, Jamshedpur(Jharkhand) PIN-831002 on 5th of March 2022, which was further kept at booking centre for 2 days and sent forward at 7th March 2022.

After receiving my parcel at a delay of three days I received my parcel on 15.03.2022 with full damage products because of careless attitude of your staffs.There is a mouse attack on my food items, packets are torn off my tshirt has been damaged and to my bad luck the majority items I couriered can't be of any use now. It is clearly visible that after a damage the staffs has tried to put another board on the side to hide it.

I have trusted your services which failed to keep it's word. I need a help from your side I needed help and mailed twice and also called and informed but my concern is still unattended. I have attatched all the proofs below.

My courier delayed which was supposed to get delivered today. Booked yesterday from theni.. Now when asked, the parcel is misrouted to Palani, which was supposed to get delivered at Kodaikanal.

I have requested to dispatch the consignment on 17/03/22 but after 4 days consignment not delivered and unable to track my consignment. Customer care executive not answering my phone. It's very urgent delivery. My tracking number is: IXR10049687

Consignment number : PRO13109312
I sent a courier to Talwade, Pune on 15th March. It reached Pune-Pimpri today. When I called the concerned branch they said courier will be delivered only on Thursdays to destination address saying my destination address is not regular. Its a famous IT company . Its very urgent. May I know why professional courier delaying this much?

Kindly look into this on high priority and make my courier delivered ASAP

Professional courier Boddupal, Hyderabad branch manager is denying to deliver the parcel to customer And asking for more money. VPL[protected] Is the tracking number. please look into the matter

I parcel has been stucked from so many days . Not able to contact any customer care numbers also . Please resolve this, very bad service.
" JPR[protected] "
This is my tracking number . Please do resolve it and make us believe on you .

A parcel came from Nagercoil to Chennai. The professional courier's people called me but at that time there was no network on my mobile. They came to my place and went back. The neighborhood informed us that we had a courier. Then we called the professional couriers nanganallur branch and asked whether they had my courier. The person from the office was very rude and didn't even respond to us correctly then we came to their place. He again shouted at me that was unacceptable, . He doesn't even know how to behave with customers.

The Courier number MDN50095623 was despatched to Kolkata from Kharagpur on the 3rd of March to be received at the following address:
Mr Tarun Khurana
Khurana & Khurana, Advocates and IP Attorneys
E-13, UPSIDC, Site-IV (Behind Grand Venice) Kasna Road,
Greater Noida 201310, National Capital Region, India

I am shocked that today is the 12th day and they have not received the courier. I tried calling the numbers - ​​​​​[protected]/93/ 91 several times but they are not answered

Worst service i have ever seen. I got a courier from Chennai to Bangalore and it reached near station doddanakundi 5days before .they didn't delivered yet and the status is showing party shifted. I tried to call the incharge Mr.Shiva Kumar, his number is unreachable

Staff from the courier office called me and asked me to collect the parcel from office, they refused to delivery it to the delivery address.
So I insisted to delivery my parcel to my address or atleast to the hospital which were near to the office but staff (she) threatended me as she will return the parcel to where it parcelled.
And she can't threatended me just bcz they are unfit for this service.
Please take action.
Contact number of staff- [protected]

Dear SIr/Ma'am,

With due reference to the supposed to be delivered consignment, AWB CJB[protected], I have tried to reach professional courier complaint number:[protected] in order to raise complaint for non delivery of consignment.
As I have already been in regret, over non delivery of consignment, it adds fuel to it by your employee (Name: M Manipalan) over misleading and non courteous behavior.
Just for asking the employee to log the complaint, he was asking me draft a mail in order to log it. And the kind of tone, with which he answering, it made me to feel anguish.

Kindly sort out the issue

A Carton box on 01.03.2022 (POD No. PGT 2353165) booked by my mother from chittur, palakkad containing eatables to me at C Gopalakrishnan, 3/45, New State Bank Colony Ist Street, West Tambaram, chennai was found to be damaged i.e a hole (which may pose that its made by rats) . A Plum cake weighing 01 kg was found to be eaten. Surprisingly, the cake box was not damaged ( seems to be neatly opened by someone) . I Immediately called Chittur, palakkad branch but they denied that any damaging issues there. Then I called Chrompet office and RATHER THAN ATTENDING THE ISSUE, it was told that "We will send back the consignment back to the sender. Now tell us how the issue will be resolved. The Photos of the damaged carton, the eaten cake etc. were shared to the branch manager ([protected]), professional courier on 04.03.2022

A courier was booked with blood samples to Indian Institute of Science Banglore at 7pm on 01/03/2022 the status of the courier shows that the courier is in Transit. since the delivery was very urgent Propremium was booked but it did not serve the purpose and the money spent towards booking in Propremium.

Trichy palpannai professional courier services are not deliver package right time.also doesn't respond properly to customers... phone number [protected]

Didn't receive the product on time, in fact they never mention when the product will be delivered. 3 days of following up and till date I have no idea where the product is, whether I'll be getting it or not.

The product was in Noida branch from 24 Feb morning. I tried speaking to Noida branch since the package contained medicine and it was important for me to get it asap. I could have collected it. No response on twitter or after submitting the google form.

25 Feb, entire day wasted in calling Noida branch. Only chennai branch could attend to call and they lodged a complaint. Was assured I would be getting a call from Noida branch about the delivery. While writing this email, it is 1410 hrs on 26 Feb but still I haven't received a single call.

I had sent the team text messages also on whatsapp but no response again. The phones are on another call the entire day but I am surprised that these people did not have the courtesy to make a single call back.

Absolutely disgusting service. I suggest you ask them to remove everything from their website, in fact shut down their business if they cannot handle a simple within India delivery.

18 feb booked courier on my name at vijayawada.i enquired noreponce...Today again called same thing happened and made a call to toll free same iresponce and I said I am going with consumer court they said go a head with court

On 18th Feb 2022 given a cover to deliver to Hospet from Bengaluru still its not deliver today date 26.02.2022,

MAA[protected]
I sent a letter to Salem through your collection agent in AGS colony, Velachery, Chennai 600042 on 22nd Feb 2022. As on today, your branch in Adambakkam says, that the consignment is not traceable in their website. The collection agent has closed the shop and went out of station. They will open the shop only on Monday 28th Feb 22. The agent has collected my letter and without forwarding it, closed the shop and disappeared.
Is this the way, professional courier cares its customers. Please take action on the irresponsible collection agent who has caused mental agony besides lot of hardships.
I will think 1000 times before sending a consignment through your company

This is a very very bad experience when I visited to the store. I wanted to deliver the small gift to my friend which was just a 100 pages book and he was saying and laughing at the package.the young guy was drunk in the office and shouting loudly. And to deliver to Mumbai he said 150rs 1hour ago and now he said 350 for delivery. And if I tell him that he was really angry on me.and I wasent satisfy about the service from the professional courier. I asked to his head office number and adress he gave wrong number and he was saying even the professional courier head office also cannot do anything for him very rude to the customer and very disrespectful for the company too. This is really bad. The professional courier. That guy is just trash and making the company trash.
This guy was saying bad words too.

THE PROFESSIONAL COURIER.
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