The Professional Couriers Complaints & Reviews

SMA Exports, Theni booked a consignment on 23/2/21 through Professional Couriers for delivery to me at 3/198, Agraharam, Mannadimangalam, Madurai 625207.
Regret to inform that the parcel has not been delivered to me yet (26/2/21, 9.00 pm).
We seek immediate delivery of the consignment and refund of charges for the lapse on the part of courier company.

SMA Exports, Theni booked a consignment on 23rd Feb 2021 for delivery to me at my address, 3/198, Agraharam, Mannadimangalam, Madurai 625207 through Professional Couriers vide Doc No.TEN/APT 6942739.

Regret to inform that the said consignment has not delivered to till now (26/3/21, 9.00 pm).

AWB number-VPL[protected].Received PRAN card on date25/02/2021 through Professional Courier company Complaint ID-CRM382001.Mobile no.[protected]

I applied for a change in PAN card and it was not delivered to my house since one month than the courier was initiated. So i took the tracking# VPL[protected] and found it's holded by the Professional courier office in Perambalur, TamilNadu. When we went in person to collect the PAN card they asked us to come with a prinout of TrackingID that starts with VPL, which is not the usual process and enforcing us to do it which costs Rs.10 minimum. Then they finally said the courier is lost and they will give a call back if they found it.

I had booked a courier which consisted of clothing worth Rs. 7000 from Nelamangala Bangalore on Feb 17th 2021 and was provided with tracking number NLM60338522. After dispatching I kept a track of my courier but after reaching Delhi on Feb 19 2021 it was updated that my consignment was lost. The delivery sheet number is DDEL20525848 and the Address is: 152/5 MOHAN BHAVAN NEAR JAMIA CO-OP BANK SARAI JULENA NEW DELHI MATHURA ROAD-110025.
Later I called up the courier office on the above mentioned address over the phone[protected] the in-charge person said that the delivery boy who was on his way to deliver my parcel has dropped the parcel without his knowledge and was not able to find it and they cannot do anything about it. I kindly request to take immediate action against these irresponsible staff and get my issue resolved at the earliest by getting my parcel delivered.

Our consignment was couriered via The Professional Courier (TPC) services, Tarapur Maharashtra on 6 Feb 2021 to be delivered at Hyderabad.
The consignment was received at Hyderabad PTC (Patancheruvu) office on 12 Feb 2021. It is still at PTC & is NOT being delivered despite repeated follow-ups from Customer end. Kunal is the Patancheruvu representative handling the consignment & is saying that they do not have service at below mentioned Pincode.

I am unable to even register complaint on TPC site. It is

Couriered on - 6 Feb 2021
Consignment no- VPL[protected]
Consignor Name- Sreelatha
Consignee Name- Saikumar

To be Delivered at Pincode - 502319

I got my ATM card from HDFC
I am working professional now living in banglore
They are asking to come and take courier how is it possible.
No one is there at home

My friend has sent the invitation in profession courier. I received call from the courier office on Feb 6, 2021 to collect the courier from their office in Kanvidapadi. For which I have asked the courier employee to sent it to my address which was given. She mentioned that she will deliver on the next day. But waited for a week no response from them. Then later reached out to the same courier office through phone. Her response is too rude and she did not hear my complaint completely and also she had hang on my call when I was speaking which is not the way to treat the customers. Attached the courier receipt

I had sent a courier (documents) by professional couriers on 8th January. Tracking number: HRD31485390. Status of the tracking shows 'In transit'. I have checked at the destination and courier has not been received. I have been following up over calls/emails but no response is forthcoming.

My number is SRT31226632 A PARCEL from surat, they dispatched on 23 january, but not received still, I have called the courier office more than 5, 6 times but no proper response from them. How they are very irresponsible? Looking for a solution

My item is 10 days in in transit.
Still I am not getting my item.
Is it take one month from Gugurat to Odisha.
My tracking no :-SRT48022810

Hi,

My company has been send laptop to pollachi professional couriers and no response about laptop received or not.

After 2 days we called and confirmed that whether laptop received or not. but my laptop has been received 2 days back.

also they are not delivering my laptop to my designation location and asking me to collect in some place which is not professional couriers office.

When i checking the contact number which is not accessible

Issue1: Not delivering in designation location.

Issue2: When we enquire about the laptop after that only they are checking the status of laptop.

Issue2: not able reachable with phone number[protected] &[protected]it says does not reachable. after checking long time found 1 phone number to call them.


Below is the location of pollcahi courier office as per the google:
36, Sundara Street, Mahalingapuram, Pollachi, Tamil Nadu 642001

Ref: Docket Airway Bill No. DBL[protected] Dated. 02/02/2021 for Amingaon - Guwahati Booked at your Ulhasnagar Office : Shop No.23, Sai Arcade, Ground Floor, Netaji Chowk, Ulhasngar – 421004 District- Thane

Sub: Delay in Delivery of above Airway Bill No. DBL[protected]

Dear Sir/Madam,

With reference to the above Airway Bill No. DBL[protected] for Amingaon-Guwahati consignee M/s. ERIS LIFESCIENCE LIMITED booked at your above Ulhasnagar – 421004 office, Incharge Name : Mr. Nilesh.

We want to inform you that we have booked the Pharma Essentials goods against our Sales Invoice No. INVOICE/20-21/0214 Dated.02/02/2021 for Rs. 1, 47, 500/- along with E-Way Bill No.[protected] Dated. 02/02/2021 Timing. 12:23 pm mentioning your Transporter ID. 27ABBPP4020F1Z3 & THE PROFESSIONAL COURIERS

With connection to the above please note that as the goods was booked on 02/02/2020 and your office incharge has confirmed us the delivery timing was not before 7 working days. Also as per the GST Laws we have also informed the office incharge for attaching of our above E-Way Bill No.[protected].

Further to your information we want to inform you that the goods was lying in your Guwahati office for about 3 Days vide Delivery Sheet No. MKUR8124422 Dated. 08.02.2020 and the same was rescheduled on 11/02/2021 for Guwahati IIT vide Delivery Sheet No. IGAU627 Dated. 11/02/2021.

As our M/s. ERIS LIFESCINENCES LIMITED contacted the delivery branch on 08/02/2021 it was informed to them that the goods will be delivered within day or two. Further to your information please note while booking the goods we have checked the delivery schedule which was mentioned DAILY ( Screenshot Enclosed ).

Also note that when we spoke to your Guwahati Office Incharge. Mr. Nasib Ahmed on 13/02/2021, we got to know that the goods are been misplaced and the reason was the person who carried the good has met with an accident and some parcels are missing and it was informed that the missing goods contains our goods as well vide Airway Bill No. DBL[protected]. Also he had asked for day or two to get investigated the same. Alarming to that we contacted the booking office in Ulhasnagar, Mr. Nilesh has confirmed us that nothing sort of accident happen and goods are been misrouted.

As spoke to Head Office on 15/02/2021 on Mobile No.[protected] it was asked for day or two for the feedback of our missing goods.

For Polymer Analtech
Properiotor
( Vicky Purshotamdas Lakhani )
+91-[protected] / [protected] / [protected]

The product not delivered due to No Service area

1. No one from service executive has informed me that Lucknow address falls under "No Service Area"

2. After speaking to the Customer Rep from Lucknow He has informed me that its "Weekly Service Area" but suddenly they have returned the package

3. its been almost 10 days ..Still the package has not returned back and there is no proper response

Professional courier's loni anuprabha building first floor 2nd shop near axis bank, next to madhur sweets opp hanuman mandir
Your partner with above details is not giving home delivery of parcel, giving reason of mob switch off.
It's your duty to give home delivery.

My Tracking number is BHR50068815.

Despatched from Baghalpur to Hyderabad on the 29th of last month.

If you look at the screenshots it was received in HYD on the 3rd and today being the 11th also I havent yet received it.

I received a call on 5th from the Balanagar office asking me to go there and pick it up. Which i did not do.

However, on 6th I went to the Bowenpally branch and checked on my parcel as the balanagar office said that i coul;d pick it up from there on 6th.

However, did not get a good response from the staff there.

Have been trying to contact them by phone both landline and mobile numbers but no-one is picking the call.

I fail to understand this delay.
Today I called the haed office in hyd on[protected]. Even after giving my tracking number they wanted me to repeat all details of address etc to them.

Nobody really knows what is going on.

Please look into it and ensure the parcel is delivered today itself.

The courier was not received at the mentioned address.
But the tracking shows it was delivered somewhere else.
We enquired with the customer care (mr bharat) on the details of person/address of delivery. The reply was that they are not able to trace the address/person who has received the parcel.
Our consignment no. TPG226351
Professional courier services are so unprofessional.

I received a courier from Discovery book palace today. My address is 1/40, East coast road, Kottivakkam, Chennai. Where i'm getting couriers (even from small courier service) for the past 26 years.

But his delivery person couldn't locate the simple address, even though i told him more landmarks, also he called me 10 times in a day to get to this location.
Besides he shouts at me that I don't even know how to give a clear address.

Very much disappointed with the courier deliver person, Please take a action against him. Otherrwise it would create bad name for Professional couriers

I have booked a courier from pick up centre Sri Sai tours and travels kommoagondanhalli and after delivery they we have found that a dongle inside was missing and rest items was available.
and Courier was opened and again repinned.

Please look into this matter very seriously and we need the details as soon as possible with the product.
Please note that courier number is NLM60327534. Please see the attachment envelope photo for your reference

I did not get my parcel it's getting late tracking number is CCU20754965. Please send me fast it's stuck in Guwahati I think.