The Professional Couriers Complaints & Reviews

We booked two consignments through Professional Couriers as detailed below:-

1. VPL[protected] To Kannur, Kerala on[protected]expected delivery date[protected]
While tracking online, the last update as on date is seen as Despatched to Kochi-North on[protected]:20PM. It is almost 10 days over and when we tried to reach the customer care representative as well as the TPC, K Kochi office, the response is not clear and they are not in a position to locate the current status of the consignment.

2. VPL[protected], To Kannur, Kerala on[protected]expected delivery date[protected]
While tracking online, the last update as on date is seen as Despatched to Kochi-North on[protected]:20PM. It is evident from the tracking details that the consignment was sent from Vile Parle, Mumbai to Kochi, Kerala on[protected] but it reached the TPC., Chennai Office on[protected]. Further it is seen that the consignment was returned again by Chenai to Mumbai Vile Parle road on 22.09.2020. When we tried to reach out the customer care representative at Chennai TPC as well as the Kochi office, the response was not clear and they are not in a position to locate the current status of the consignment.

Even though the COVID 19 restrictions are there for some locations, we also checked the TPS site for the PIN Codes 670621 & 670002 which is shown as 'serviceable'.

When tried to get any clarification/query made with the customer care representative at the complaint cell at Cochin/Mumbai/Chennai we received a cold response and no proper guidance or clarity on the status of our consignment. Now we are left with no other hope other than put a complaint in writing.

Expecting a speedy update and response on both issues mentioned above.

Thank you,

Jishnu VT
[protected]

Pathetic service. I sent a courier no.- KUR[protected] on[protected] from CBD belapur Navi Mumbai to Rudrapur uttarakhand. They sent it to another hub another state. Today is 15 and Still the courier in transit. Hopeless courier service. I can't even raise a complain on website as page will not go forward on submitting a complain.

Dear Sir/Madam
I have sent one courrier having docket no/ consignment number : MAA[protected],
material sent on 01/10/2020, till date it has not reached the destination.
Very casual /not co operating from padur office after repetitive contact. given one number [protected] which is not in use.
CAn anybody help? last 8 days it is showing transit status

Reference consignment Number: BLR[protected] booked on 5th Oct 2020.
Destination : Jammu
Shipped: Bangalore

Difficult to understand the issue. Tried calling the customer care of Professional Couriers-horrible customer service. If you are lucky and get connected after million attempts, you don't get a clear status.
I have no idea what is the state of my package booked. No support from Professional couriers. What a Professional attitude from the courier agency!!
Regards,
Vivek Dhar
Tel: [protected]
Email: [protected]@yahoo.com

I was booked a consignment for SBI, Devakottai branch on 7th Oct 2020 ( Docket no. MAA[protected] from your Palavakkam branch. But still now it was not delivered to the destination address .

While tacking it was noticed the consignment was delivered to SBI, Karaikudi. I dont understand this. The envolovp is clearly mentioned the " TO" address and your docket also confirms the same, in such condition how the consignment delivered to the irrelevant destination. ?? And so for non of your from your end noticed about this.

The consignment contains important documents pertaining to SBI, the Branch manager also keep on calling for the same. Pz do the needful immediately to deliver the consignment and revert back to me.

Thanks
Rm. Yegappan
[protected].
Chennai

Docket no: NDA[protected]. There is no update after 10th October 2020. where is the parcel? why there is no update. my customer is making a mess. Since morning I'm calling Patna number but none is answering. what is this? When will I get the update? Guys understand because of your negligence we lose our customers.

I received Courier parcel booked by A1 chips, Annanagar Chennai with 750 Grams of items missing.
Booking was done by A1 chips Annanagar by Professional courier with airway bill no MAA[protected] from Chennai to Gurgaon.
Booking weight was 2.985 KG with 2.5 kg of material inside.
On receipt found that only 1.75 Kg of material received,
Balance 750 Grams of material Stolen
Box was seen repacked in transit.
This is really unprofessional approach by Professional Courier.

Kind Attention: Customer Care Team.

I have booked my material through professional courier Premium AWB # PRO10712317 on 6th October 2020 from Mumbai for Bangalore.

It is highly surprised to note that my parcel is not delivered on 13th October 2020 till this point of time.
When I tried to track, it shows that same was delivered on 8th October 2020.

When I tried to call on customer care number, it is continues busy.

This is very high concern for me that your courier service is very unprofessional and there is no proper functioning to ensure the materials are delivered at destination.

I would like your executive to call me immediately on this.

Awaiting your urgeny response. OM

I send a gift through professional courier but received only empty box

I booked my consignment on 01/10/2020 through professional courier service at Antop Hill, Mumbai with consignment note no. PRO10542351 for Professional courier service center FATUHA, . PATNA, consignment reached at Patna center on 05/10/2020 but not delivered till date when my consignment has still lying at Professional courier service center Patna, when I called to Patna. PRO. courier they told me he informed Mr. Gautam Kumar, fatuha courier counter 4to 5 time but Mr. Gautam had not came to collect the consignment and when I called Mr. Gautam (Fatuha center) to know the reason why he don't go Patna to collect the consignment Mr. Gautam told I don't gate any information from Patna branch and abusing with me on phone. Here I don't know who is responsible for this late service. Mr. Gautam(fatuha service center) is not a good person for consumers and not loyal with professional courier service and Mr. Rohit Kumar too (Patna Pro courier service center). Plz. Resolve my problem I am very very upset with the behaviour and reply of your both service center.

My Consignment number (VPL2507592 And VPL[protected] Is in there Bangalore Nagwara facility for over a week now and my address is just about 4 to 5KMS away from them and they still did not initiate the delivery i am trying to reach the numbers shown on there website non gets connected or even rings during there working hours neither there website is accessible out side the india, I am away from India and i am expecting my family to fly back from india and carry my documents and they are least bothered to even attempt a delivery of one shipment at least, I had to order Pan card Twice to reach them before they Fly but NSDL used These ### and totally unprofessional courier service, I wish they could have just used Speedpost instead of these Scumbags and pathetic people, How are they even surviving and managing to get business in this tough and challenging market with this attitude and ### service, Most of them here have complaints about there attitude and service which is the highest amongst any courier service in india,

Now let me get back to what i want from you..

### hand over my package to me or return it back to NSDL. And its not a request its a command if you don't deliver it within this week then even if you attempt ill make sure it is returned back,

CMM853436 not delivered till now

I want to inform you that our baggage (a trolley bag) was shipped with your courier . It have been reached Kottayam at 16 of sept 2020. But we don't get any delivery and not even get any calls regarding this. But when we gone to Professional courier Kottayam branch, they say’s no such product is there and they says that there where some problem in Kochi that's why the delivery is delayed. Now it's gone be one month but they don't have any responsibility about this product.
So we want your help to get our baggage back to us. Please help us with that. Because that bag contain some important certificates and valuable products.

Product tracking number is VPL[protected]

SENDER NAME Vandana Venugopal
SEND to
C Venugopalan (our father)
Vaishnavam,
Kaipuzha,
Kottayam,
Pin code:-686602
Contact no:-[protected]


I am her brother.. If we don't get our baggage back then by tomorrow we will file a police complaint against professional courier.

I'm facing very worst customer service from professional courier. My parcel been sent by Tuesday 6-Oct and keep on tracking in online. I called many times to Palakad head office and chotur branch too. No proper response received. I got a information from Chittur branch as no service providing on Saturday and sunday.you may get your parcel by Monday.

My courier sent as PRO for urgent work with important docs. Its been 5 days now, no proper response received. Very worst customer service.

Still they are not calling to the given mobile number, harshly treating when reach them for inquiring.

I want to file a complaint on this issue and need proper response.

I wil post this issue in social media too for worst service.

After 5 days, they are telling like, you can come and collect it directly from office, what nonsense answer why should I go for collection my parcel, what logic to run courier office in this worst manner.

Sxr[protected].
Above is my docket no and its in the name of akash agarwal. The remaining details can be taken from your system. Between the date of despatch and today it has been almost 9 days and the items has not yet been delivered. On inquiries with the local office in zirakpur
M no:[protected] (Mr bhandari) says that it was received by him on 05 oct but he choose not to deliver it as it was out of limits for him (Delivery loc is not more than 3.5 kms from his office). On asking as to why was it not told to us when the package was being booked he says it is not his problem. On asking as to why was i not called after it was arrived then he says he doesn't have my number. On further request for a way out he rudely responds that "either you come here and take it or i will return it back to its origin". I told him that the desired money has been paid before despatch and this kind of behavior during receipt is un warranted and undue to which he responds "do whatever you wish to do i don't care". My submission here is that your employees are behaving exactly contrary to the name of your firm and bringing bad name. I have used your services earlier and never have i ever faced such a miser and unprofessional behavior. It is requested to instruct the subordinate to behave while dealing with his customers and kindly do the needful for delivery of my package without any damages to it.in case it is felt that this complaint portal is just a hogwash and is meant to just hypothetically satisfy the customer grievances then i will be forced to take necessary action to address my genuine issue. Thanking you. Regards.

My name is vaishah. G, i have couriered an item on 12/09/2020 to delhi from cherthala with number chl9008753, i am unable to track with this number and also the office concerned is not giving any feedback, so kindly help and do the needful, the below is the delivery address

Amazon seller services private limited - amazon seller muskaan creations 402 2nd /floor subhash nagar above

Services private limited

Grover

Sweets new delhi delhi india

New delhi, delhi 110018

In

I recieved one parcel at Sagar M.P dispatched from Bangalore. When I went to collect parcel at courier office it was already opened from side & on counting one set was missing MRP 1499 weight about 200gm. They told they will provide missing set or will refund amount. I also complained at Bangalore office but till now received no reply.

Dear Sir/Madam,

Please can you reply back when it will be delivered. No response from you on the current status.

consignment IXM[protected].

Current Status :

Sep 29 2020
11:22 HYDERABAD Out for Delivery - Area : KONDAPUR
DHYD17020357

Thank you.
Hareharan V.V.R.

Hi,

My consignment "IXM[protected]" which is booked on Sep 25 2020 from Madurai to Hyderabad is not yet delivered, on reaching office they have not responded properly.

Bhadravathi Delivery boy told that reply from KARNATAKA BANK was delivered, but I not got reply letter. It is very urgent to me. What can I do ?
It is your duty to reached to me. So that arrange as early as possible.

Booking Reference Number is BTY 69770753,[protected]

Address of Karnataka Bank is :
Karnataka Bank Ltd.,
Customer Service & Grievance Redressal Cell,
Head Office, Mahaveera Circle, Kankanady,
Mangaluru – 575 002
[protected]@ktkbank.com