The Professional Couriers Complaints & Reviews

It is urgent to me when it deliver

When it deliver to me

I have shipped the laptop to my workplace from my home as I had to give it to the IT team. Shipped it on 21/09/2020 from the Professional courier with 2.760Kgs in total. And used the Professional courier PRO (Premium Service).

The local hub suggested that PRO is a premium service and there will be no damage to the package. I have packed the entire laptop properly with thermocol and other cushions required so that the shipping...

Consignment no : hsn5367553
Very very irresponsible & unprofessional guys at professional courier,
I have done a blonder by trusting you people.
Consignment (Hsn5367553) is sent from hassan to bangalore on[protected].
Since[protected], i am trying to connect/call several times the people at professional courier peenya.[protected], [protected] / [protected]
Call is not being received/replied.
Today i tried to call bangalore regional office at[protected]/42/43/44/45. After several attempts one person received the call & informed that it may be delivered on[protected].
Such a delay/ dirty service was not expected from professional courier.
I also tried several times to corporate office at mumbai[protected], no reply from them also.
Such a delay is proved that no one should trust you guys at professional courier.

I had booked an item to be delivered to hyderabad 500068 on 7.9.2020 and the tracking window shows it having reached hyderabad on 11.9.2020 and still not delivered. The courier agent in hyderabad is not answering the phone and i finally wrote to the concerned people in the company. Today i get a call saying that they have lost the item in transit and that they are in the process of compensating me suitably but only by phone pe and by no other means. I vehemently wrote to them that i expect their compensation by electronic transfer as i do not use phone pe. I have lost the value of the item as well as the delivery charge and half a day talking to the guy who called me urging me to use phone pe so that they could compensate me and asks for my debit card no with cvv. No. The worst courier service i ever came across. Totally unprofessional and crooks. I swear i shall never ever seek their service

Consignment no. Elr487559 booked on 18/09/2020 and arrived to the delivery hub miyapur, hyderabad on 21/09/2020. Still it is with them only and though made the call to their franchise, item not yet delivered.

Arjun anand
8:48 pm (1 hour ago)
To ho

Dear team

I'm reaching out to you in deep concern and hoping the head office would help me in this regard.

My consignment has been delivered to a wrong person and i have not received the item at all.
The courier office claims that it has been delivered to a person who came to collect the item himself and has given my package and has forged it (As clearly its not my handwriting with wrong spelling and wrong signature) in the delivery sheet as attached herewith.
I have the image of the delivery note with someone forged in it but unable to attach it here as it says the email is too large to be sent.

Someone from this number had called me and said he is coordinating and when i demanded the cctv footage, they are delaying and not promising anything.
He has stopped responding to me now.
I seek your help in this regard and take immediate action to resolve this matter.

Tracking no. MAA[protected]

Dispatched from Chennai to madurai on 19/9/2020.. Paid ₹55 as courier charge for fast delivery.. Still it's in transit in Chennai

Sirs,

I had sent an item to the following address on. 7.9.2020 c/n no. Kgd388767

Weavers connect,

Netha nivas,

Flat no.102,

Sri ganesh nagar,

Road no.2,

Shiva function hall lane,

Hyderabad - 500068

The item when tracked shows having reached hyderabad l. B. Nagar and the to be recipient says he was not contacted by the delivery person. Besides, he as well as i have tried to contact the numbers available on your site umpteen times but they are not answering the phone.

Your intervention is solicited in this matter. Kindly sort out the issue immediately.

Yours faithfully,

Shobha. K
Chief technical officer
Icar-cpcri
Kasaragod-671121
Kerala

Very poor customer service, today o got a call from chengalur, poojapura, trivandrum branch and asked me to collect the parcel from there office, and their explanation is that due to covid19 they stopped all door deliveries. But they are charging the same.
Its becoming very unprofessional courier now.
Consignment

Hello
i have done a courier on 7th September 2020 to Denmark from Yellandu (Telangana state, India) through professional courier services with a consignment number of YLD147679 they have charged rupee two thousand saying that courier will be delivered in 4days but its been 2weeks i am not getting any response from the service agents they are not even providing me tracking number . I doubt that they have not posted me the courier. please do needful and take necessary action regarding my problem.

My product is in transit since 5th september, it has reached mumbai but after then its still in transit.
Track id: rkt7797354

My courier was booked on 11/9/2020. But yet it is not delivered. No one is responding. It is creating financial loss to me. I will never use your courier service in future.

I booked parcel from trichy to kangeyum on 10.09.20 till now parcel not delivered to consignee... Irresponsible service from professional courier

Consignment no. Ldh[protected] is not delivered for our customer. We are doing reselling business. We ordered products for our customer at coimbatore. We booked order during 1st week of september 2020. For more than one week the status shows "dispatched to chennai on 9th sep 2020". But no change in status for more than one week. Our customer is annoyed with the service of professional courier. Please help us.

Very poor service, it's been 6days and the boys are yet to deliver my product couriered from chennai to coimbatore

Vaniyambadi professional service is worst in handling the parcels (Pro premium). They collected rs. 750 but still the laptop is broken. A sticker was there on it as glass but no use.

Parcel consignment number hyd77586490 was sent on august 18, 2020 from hyderabad to delivery address in south kalamaserry (Cochin). On line tracking states that the packet reached the north cochin office on august 27, 2020. As of september 14, 2020, the packet has not yet been delivered to the delivery address. There is almost no customer support - no phones are picked up, no emails are replied to, even via facebook messages, no concrete help is provided. I am pretty sure my family friends and i will never use the services of profession couriers.

Multiple orders which has been shipped to me over the past few months (Before Covid spread & now). Everytime the Courier office calls me and says that I have to go to the delivery office and collect. They told they don't do home delivery.
What's the use of courier service if this service isn't there?

This is not due to " on ground challenges and limited staff" because I have this issue since last year.

I have no pending shipments, so I cant share the tracking number.

I had sent a courier through professional couriers from chalakudy (Chk[protected], kerala on 11th july to mangalore infosys ltd. I can see the updates till july 15 th while tracking, it has reached bangalore pco on july 15th. After that there are no updates. I tried contacting different offices of professional courier (Chalakudy, thrissur, banglaore) and each one gave me a different story.in short, i had no idea about where this package was and if
And when i will get it.

It has been more than two months now. Don't know only what to do in this situation