The Professional Couriers Complaints & Reviews

My parcel is despatch on 12 or 13 july, but wo 10 days se pune ke ek hi office me ataka hua hai. Wo call bhi receive nahi kar rahe. Kab delivery hogi. Very bad service. I am totally disappointed with this courier service. Plz maintain your service quality. Plz urgent deliver kijiye. Consignment no. Jpr[protected]

Dear Sir/ Madam,

I am writing to highlight failure of courier delivery, Lack of response and unprofessional behavior from 'The professional Couriers' Mumbai.

My courier reference Number is KUR[protected] and Let's read foundation handed over my package to The Professional courier on 27.07.2020 and Today when i called courier service on [protected] Mr. Prashant told me that courier is reached at Ulhasnagar courier office but they will not able to deliver at my place due to Local trains are not working because of lock down.
There is hardly 30 Km Distance from my place to Ulhasnagar and well connected by Road, when i asked why they cant deliver courier by road, Mr. Prashant rudely answered our courier guy don't have bike to come to your place if you want your courier you have to collect from our office or we will deliver once Local trains will start.
I am really disappointed because of such unprofessional behavior from 'The Professional couries' they can collect courier from Navi Mumbai and come to Ulhasnagar but denying to deliver on half an hour distance, what's the logic ? why they accepted courier as they are well aware about local train issue.
I am calling again and again but now they are not responding on calls also, Its really worst, please help me to get my courier on time.

Thanks and Regards,
Kalpesh Parab

My contact no [protected]
This is very urgent, Government office washim Material.

Dear team,

Our Currier dispatch from pune on 11 jul, From pune to washim and till not received and no one response from your side, even pune, akola, washim. Actually i want to know where is my consignment exactly.

Appreciate your quick response and find exact location of our consignment . Details as below

PNQ[protected]
Purushottam Kawarkhe
Maha Grid Energy Rental Washim
Tq dist Washim 444505

Send on - 9 jul
Dispatch pune to washim - on 11 jul

Regards,
PURUSHOTTAM
MAHA GRID WASHIM

Dear sir my lr number vpl[protected]
My name : ramesh bhai sondagar (Malad)
Consinee name : amrish chudashma (Daman)
My parcel sent from daman, but parcel has damage condition and open parcel from professional courier, i have lost my money in parcel, so i will request to professional courier please give money either i will file case, and i will go for court my number : [protected]

I am submitting this complaint because professional courier staff of puliyangudi, tenkasi district not trying to deliver the goods and not attending the phone always...

I sent the parcel on 22nd from chennai and it reached puliyangudi on 25th, they not attempted for delivery. and returned the parcel to origin on 29th.. I received the parcel..

for this consignment, I am paying nearly 100 Rs.. you are not doing it for free

then why you are not attending delivery and returning...

what a irresponsibility people with your system...

The courier is reached to akkayapalem.branch on 25th but till now 28th July they didn't delivered the parcel. I have visited the branch akkayapalem and asked about my consignment number parcel MGI453754, They checked and said it's already dispatched on 25th July, I asked where is it, they said arilova branch. My destination is Relliveedi and how can you dispatch to arilova . They said they will check and call to me . I don't know where my parcel and didn't get a call. Kindly look into this issue.

Girish Chenna
[protected]

I have send some Medicine with Packed Well. all are Glass bottles, also mentioned There is a Medicine on Glass bottles while Booking.

But when delivered the Package two bottles are broken, all the medicines are spreaded the Package.
Here after i never go with Professional Couriers. such a irresponsible persons there are.

Cjb1651291 - way no, this consignment reached bangalore office on 29th of june but till now no updates. I have been calling the number shared on the site but no response at all.

I sent one parcel to kanpur address from nagercoil office of the professional courier on 29 february 2020. The details of courier booking are as follows.

Consignment number: ngl6487039
Date booked: 29/2/2020
Booked at nagercoil office

To address
Wealth zone trading
73e-25 dabauli
Opp. Harmilap school
Kanpur, uttar pradesh, 208022
Phone: [protected]

From address
B. Samuel jacob,
175, k. P. Road,
Ramavarmapuram,
Nagercoil 629001.
Tamilnadu.

From 10th march onwards until lockdown started i visited atleast 2 times in a week to get proof of delivery. Each time they asked me to come after few days. I visited once after both nagercoil office and kanpur office of the professional courier started functioning after the first lockdown. They asked me to come after 15 days to tell whether proof of delivery has been issued or not. I sent email to head office but there was no reply. I contacted them through facebook messenger. A few times they said they have informed the concerned persons and i would receive proof of delivery soon. But after that they stopped replying to my messages and till now i have not received the proof of delivery.

Please send proof of delivery or return the parcel to me.

The messages sent through facebook messenger and the replies i received are given below.

May 7, 2020, 9:39 am
I sent one parcel from nagercoil office of professional courier to kanpur address on 29/2/2020. The consignment number is ngl6487039. I am repeatedly visiting nagercoil office since 10th of march to get proof of delivery. Several times they told me to come after few days till lockdown started. Now both nagercoil office and the kanpur office are working from 10 am to 1 pm. Today when i visited nagercoil office they tell me to come after may 17. I have several times complained about this to the head office of professional courier through email. But they never reply. I need proof of delivery with the company seal to get refund from amazon. Now i dont have neither the product nor the money i paid for the product. I request you to kindly do the needful at the earliest possible. Send message to my mail id [protected]@yahoo.com

Thanks for messaging us. We try to be as responsive as possible. We'll get back to you soon.
May 7, 2020, 1:54 pm

Hello,
We regret the inconvenience caused. This is not the experience we aim to provide. We request you to send us your details on [protected]@tpcglobe.com along with the consignment number, delivery address, booking date, and consignee mobile number so that we can process your complaint.
We request you to send an email and we'll get back to you with an update at the earliest.
Regards,
Team professional couriers
May 8, 2020, 10:38 pm
Hi

Hi samuel,
Thank you for writing to us! We shall get back to you at the earliest within our working business hours 10.00 am - 8.00 pm
Regards,
Team professional couriers
Ok
May 11, 2020, 5:25 am
As instructed, i sent the email to [protected]@tpcglobe.com on may 7 at 11 pm. But no update till now.

Hi samuel,
Thank you for writing to us! We shall get back to you at the earliest within our working business hours 10.00 am - 8.00 pm
Regards,
Team professional couriers
May 11, 2020, 12:06 pm

Hello samuel,
We regret the delay caused. We request you to share the details here and we'll share them with the concerned team directly. Kindly send us the required details and we'll be quick to provide you with an update.

Regards,
Team professional couriers
May 12, 2020, 4:10 am
The details are as follows:
Complaint: i want proof of delivery with company seal.
Consignment number: ngl6487039
Date booked: 29/2/2020
Booked at nagercoil office
To address
Wealth zone trading
73e-25 dabauli
Opp. Harmilap school
Kanpur, uttar pradesh, 208022
Phone: [protected]
From address
B. Samuel jacob, 175, k. P. Road, ramavarmapuram, nagercoil 629001. Tamilnadu. Phone: [protected]
If you want any other detail please tell. I will send
May 12, 2020, 12:41 pm
Hello,
Thank you for sharing the required details. We have shared them with the concerned team and they are now looking into the matter. Kindly allow us some time since we are working with limited staff. We'll provide an update as soon as possible.
Regards,
Team professional couriers
May 17, 2020, 12:59 am
Hi any updates about my complaint. I understand the difficulties of working with limited staff. I am keeping on writing to you since march 9. I hope you will give priority to my issue as it is pending for a very long time. I would like to know many days it will take for you to solve the problem and send me the proof of delivery.

Hi samuel,
Thank you for writing to us! We shall get back to you at the earliest within our working business hours 10.00 am - 8.00 pm
Regards,
Team professional couriers
May 18, 2020, 12:47 pm

Hello,
We can understand your concern and sincerely apologize for the inconvenience caused. Our team is looking into your matter. We are also working on resuming smooth operations as soon as possible. We will notify you of any further updates.
Regards,
Team professional couriers
May 24, 2020, 8:37 am
Hi, please update the status of my complaint. Have you not resolved it yet.

Thanks for messaging us. We try to be as responsive as possible. We'll get back to you soon.
May 25, 2020, 12:51 pm

Hello,
We have shared the complaint with the concerned center, and they are now looking into the matter, kindly allow us some time to revert.
Regards,
Team professional couriers
May 30, 2020, 7:58 pm
One week finished but no reply from you

Thanks for messaging us. We try to be as responsive as possible. We'll get back to you soon.
Jun 1, 2020, 2:32 pm

Hi samuel jacob,
We apologize for the delay being caused. However, due to on ground challenges and limited staff, there might be a delay in delivery. Kindly allow us some time as we are working on delivering your package as soon as possible. Rest assured, your package is safe and will reach you soon.
Regards,
Team professional couriers
Sat 2:09 am
20 days passed. As you told i will receive the package soon, i am waiting. I am still waiting for the delivery of a package i parceled on the last days of february this year. I have not received the proof of delivery of the package. If not able to deliver please return the package to me. How long should i wait for this.

Hi samuel,
Thank you for writing to us! We shall get back to you at the earliest within our working business hours 10.00 am - 8.00 pm
Regards,
Team professional couriers

I am starting hand writing work in udcon enterprises july 3onwards my complete my hand writing work at july 10 then all documents send in professional corrier address udcon enterprises wz-58-61, first floar vashisht park, pankha road, west sagar pur new delhi-110046
Ph-[protected]
Ph-[protected]
I asked udcon enterprises ayushii mam the parcel was not issued but the tracking details shows me documents delivered in palam july 18at 7:30pm

Tues day I send important things to kachipuram.. But not yet it delivered.. I called so many customers number they r not answered properly.. Very worst

Poor service and not lift phone calls continuously.

Worst courier service i have ever come across. Please please and please do not choose for gods sake. Their priority isn’t reaching the package to the customer at the right time. They are not even concerned about the packages, honestly speaking.
The response that i receive from them is like “we don’t know where is the package, we finding it out”.
They are finding the parcel since three days like what the hell?
It must be unprofessional courier service rather
The service in bangalore is very very bad, trust me.
No response at all
All their number are busy all the time, or it is disconnected.
Even though they answer, they start playing blame games.

Coriyar parsel

We sent one box on 15.07.20 to m/s. A g industries pvt ltd, bawal but even after lapses of one week, the material is not delivered.

Please arrange delivery and send pod

Kind regards
Romesh chaudhary
Industrial systems
91, smie - 1, 20/2, mathura road,
Faridabad - 121 006
Ph : [protected]

Hi,

Professional courier north paravoor doesnt door deliver the package. This is the status now july 21st 2020 and it was the same 15 years back too. Please remove pincode number 683516 from your service location list if you can not provide said delivery.

Every vendor verify the pincode they see proffessional courier service here at this pincode. But the fact is you do not. And i dont think you have any plan to upgrade also. So why dont you please take out the pincode so that vendors can select other option to sent our consignments,

Regards
Abhilash dominic

Product was sent from a company in mumbai on 9th july from santacruz professional couriers branch, which was supposed to be delivered by 10days. (Consignment no.: vpl[protected]
In track system it is showing it is dispatched to karnataka. There is no update after that. I have been calling both santacruz and laxmeshwar branches. Even customer care numbers. I have deadlines promised to my customer. I want update regarding where the product is. It is not for first time, professional couriers never give proper details to customer regarding product. I’m requesting to whoever it is concerned to, give updates regarding my courier.

I have received one parcel at ghatkopar mumbai office 3 days back they denied delivery and was told to pick up personally. It contains medical device and was told at time of booking at mumbai mandvi your office says ed don't deliver parcel now since i can't go out i requested them but he denied also nobody picks up the phone. When you can't deliver courier why you take orders at all i paid more money for it

Hi,

My name is senthilkumar from cochin. One parcel has been despatched from aranthanki to cochin but till date not delivered. I have registered compliant in professional courier but no response received. I have sent mail to them but no response received.

Pod art1592062
Compliant id : crm339153

The professional couriers
Branch of thuvarankurichy
Trichy district
Has been temporarily closed without any prior notice and the package has been dispatched and reached the centre and not yet has been delivered
No contact has been established till. Now and kindly tale the mecessary measures