The Professional Couriers Complaints & Reviews

Mumbai to serbia courier of my original documents is delayed everyday, i lost my job here in serbia because i had to submit my original documents for work permit, 25th nov it was submitted in mumbai & today is 4th dec. Since 3 days on customer service they say it will reach today at 6pm, then next day, will ready today, then next day again, will reach today! This courier service cost my my job! I want them to cover up my losses.

Consignment sent on 29th last month is undeivered yet 04/12/2019.

The contact numbers provided will never be picked [protected], i was willing to go to the office and collect it myself due to the extensive delay. The other 2 numbers are switched off. What is the reason for providing a number which will not be picked any way? What is the purpose of such a feature?

Complaint page in comany website doesnt work, attached screenshot for reference
https://www.tpcindia.com/customer-care.aspx

After repeated attempts ended up frustrated at the error.

The courier should better be renamed as unprofessional!

My one post has dispatched from Gurgaon to Indore on dated 01.11.19 on tracking of post delivery shown 05.11.9 when i was got the same on 02.12.2019 after 1 month.

What type of service? when i was call the local office for complaint on number[protected] then she said we are not deliver the post please contact our agency on on.[protected].when i was call on above number then he was not replied properly.

Please do the needful.

Akhilesh Verma

Dear TPC,

This Is Krishna Kr Tiwari And I Inform You That I Have Sent My Package By Your Courier Service Date Of 30-11-19 But That Time My Package Has Been Hold In Jabalpur Location Also I Can't Track My Status Delivery Also Delay
Kindly Request You Please Update My Status & Make Ensure Delivery Time

Courier No- JLR50053815

I have couriered some document and bills from bangalore to ahmedabad. But while tracking it up, i have found out the courier has been delivered in antigua. The professional courier has made my domestic parcel to international which leads to non reaching of bills for my work place.
Reference no. Hrd30520178

And they have the audacity to disconnect my call while reporting the same to them.

Sir,
Website tracking system showed nov.14 th despatched bangalore. Till now (29/11/19) am not received my parcel.
I am calling them daily all bangalore po rofessional courier numbers. They are telling will check and will provide. That parcel. But till now nothing has happened.
It is dress material i want to give my customer

Professional del[protected]

Hello,

Lr # 07898034 has been sent from chertala, kerala to pune on 13/11. Tracking details are not available on the website and the representatives in pune are also not helping. Provided phone number #[protected] is always switched off.

Request you to please help.

Delivery address : d-501, royal entrada apts, bhumkar nagar, pune -411057

Couriers are not delivery to the doorstep to all the customers in and around kovilpalayam area.
Courier delivery gentleman handover the same in the franchiese courier booking shop. (Murugan csc) in all the time.

Customer name : t. Venkatachalam
Mobile number : [protected]
Address : 1/157-7, selvapuram,
Kovilpalayam - post,
Kinathukadavu - tk.,
Coimbatore - 642110.

Main courier office : pollachi

Hello sir,
I am jitender chauhan
I have ordered medicine on 3rd november 2019 from siddha ayurvedic hospital chennai for my sister jyoti.
They did courier medicine via professional courier rupees 10, 000 on date 3rd november 2019 .
They told me that the order will reach us within 7 days .
But today it is 21st nov 2019.
We are calling again and again to the professional courier but they are just giving false assumption that courier will reach by 3rd day or 4th day. This is repeating again and again.
When we track the order SKL278539, it shows that it will reach to delhi then gurgaon but after 3 days, it display that product dispatched again to delhi.
My sister is ill . I need the medicine in urgent.
Today 21 nov. 2019, when i called to professional courier then they are saying that address is wrong .
When we repeat the call then they are saying that the professional courier service is not present at your place.
This is repeating from last 15 days.

I am attatching the details of the tracking id which we are tracking daily .
And also sending the contact number whom we are talking again and again for our courier service.

Dr. Malvi siddha from whom we took medicine
Assistant number . [protected], [protected]

Professional Courier number delhi .[protected]

Myself jitender
Mob. [protected]

Addresa printed on order.

Patient name jyoti
Bara bigha
Delhi gate
Dist. Jhajjar
State. Haryana
Pincode. 124103

Order tracking number . SKL278539

Order done from chennai, kovailpatti, sankarankoil

On phone call my customer already told to courier boy to give the parcel to security. Still that fellow took the parcel and went. Very soon my customer done the call and asked to return the parcel but he is playing games with them and not lifting their phone calls. Still he didn't returned the parcel to my customer. Pls pay attention on this... Why this much negligence..

Kur[protected] courier send from anant kamath to sneha kamath bhubhaneshwar xevier university jatani send on 12 the november, courier reached bhubhaneshwar on 14th november and shown send to jatani at professional courier site, still stuck, till today 19th it still shows send to jetanith pls help contacting from proffesional courier staff from nerul bhubhaneshwar jatani all branches, don't give correct response, mostly their phone busy, if they talk, end conversation abruptly for all branches.
Consignee address sneha kamath room no 209, plot 12a nigigada kurki harirajpur odisha pin

This is in regard to subjected consignment booked from Kodaikanal to Visakhapatnam. A television was couriered from Kodai to Vizag. Despite a clear message as fragile and triple layered packing with proper cushion, when delivered TV panel was found to be broken and the damage ascertains that some heavy stuff was placed on the parcel. When called Mr Anbu at your kodai office and informed on the damaged he straight away mentioned that he cannot help and when checked on options for escalation refereed to speak to Chennai office. To my amazement when called Chennai office a lady by name Maheswari attended the call and up on hearing about the damage she disconnected the call and when called for the second time she asked us to contact the local office and mentioned that she is helpless. Up on insistence to share the details of person responsible and to escalate she collected the mobile number of consignor and mentioned that she will call back, However no call was received. She also mentioned that TV would not be taken for courier service, unsure as to how the office at Kodai accepted the consignment?

Please find attached consignment slip and pics of damaged television. It is highly appreciated if someone cares to respond and resolve the issue with our any further trouble. The least expected from a reputed company is proper response from staff

A/c payee cheque of rs. 23, 655/- sent to mr. Chandirasekar at kolathur, chennai via professional courier vide krr1975844 on 16.11.2019 is missing. Bank's stop payment charges of rs 708/- is claimed from the agency. Name : rajeshwaren c r payable at karur. Request you to do the needful at the earliest to avoid futher escalation from my side. Thanks.

Dear team,

Yesterday we have booked the courier pod no:1521646 in namagiripet near to rasipuram and the receiver address is kodumudi pin - 638151, still the parcel is not received and there is no response from customer care service and local professional courier office.. There is worst service happen in all time professional courier now there is a evidence to prove your quality of service..

I sent a courier weighed 520 gram to the address - roshan amjad k, s/o adv. Majeed kalappattil, kalappattil house, thirunnavaya po, puthanathani, malappuram district - from professional couriers, vattiyoorkavu, trivandrum (Vtk/tvm) on 7 th november 2019, morning 10 am. I inquired about the date of delivery and they told me that it will be delivered in a day. And will be home delivered. It was an urgent matter too.

But it was only on 12th morning, that too after repeated calles to the courier office, my mother got a call from the professional courier office, puthanathani.. It was 5 days late and even calls were not attended in between. They asked to come to their centre to collect the parcel. I called them back and they in fact used very bad words when i asked them to deliver at home. It is well known to all, a courier agency is paid to home deliver the letter or parcel and not to order the addressee to come and collect it from their location. The agent at puthanathani office, argued with me and told that he is instructed to deliver to shops and offices and not to houses. But home delivery is ensured in professional courier's website and it is not fair to do this.

This is regarding a missing consignment shipped from surat to thrissur, kerala, few months back.
The problem started with the wrong pincode entered 690301 instead of 680301 by the sender while booking the consignment. Later when enquired about the delay i got answer from surat office that they will try to locate the shipment and try to get it back to the sender which has not yet happened.
Now when i spoke to the surat office executive they said the consignment is missing and they were not able to locate it.
Wrong pincode is a human error but we expect the shipment to reach back to the sender if not delivered.
Sending the shipment details. Please do the needful.

Consignment no: srt13797626

Complaint no: crm295253

Contact no: [protected]

I have booked two letters through professional courier on 26.09.2019 to bengaluru. The last date to reach the office was 31.10.2019. The letter reached on 04.11.2019. It took almost 9 days to reach the address where as it usually took one to two days. As a result we lost the opportunity of getting scholarship of my son who has got financial assistance for the past three years. Three years, my son got rs 3, 000/- as financial assistance. Even we lost the opportunity of getting the merit scholarship amount of rs 6, 000/-.

A courier was picked up by the professional courier on 28-october 2019 for delivery to kalavakkam, omr road. The receipt no. 2145785. The courier was not yet delivered. (Today 05-nov 2019).
Tried to call tpc corporate office (+[protected].. This phone is out of order
Tried to call chennai office[protected].. It is permanently busy
Tried to call chengalpet office... No one is there to pick up the phone call
Tried to complaint in website, but my receipt number is not accepted. It asks for consignment number, which is not there in my receipt. So complaint in website fails. I tried through feedback section.. It doesnot work...
Sending many mails through my mail id... But no consequence

My one document is sent by m/s icici bank on 24.10.2019. Doct. Kur[protected], delivery address:- suresh kumar thory, priyanka hsg society, sector-9, plot no-15, moshi pradhikaran, pune 412105. This is still not delivered. I had sent a 2 time mail on [protected]@tpcglobe.com but there is no any response. I called in pune office on[protected] on 01.11.2019 they had give me number of pimpri branch[protected], [protected], this number is switch off. But when i called on[protected] they asked me about doct no and address and said me they wiil check and contact to me but no reply till yet after that i m reguraly calling on this number but no response. Then i searched other number on website and i called on [protected], she directly said me that this not related to me your call in pimpri customer number, even she dont have the pimpri customer no, she had give me another customer no [protected] i also speak on this number. Again she asked me address & doct number and said to me that i will check and call to you but i dont get any reply from her or she is not receiving my call also.

Sir My name Tushar Nandu From Mumbai ghatkopar I had given the 4 steel Thali sets all well packed with bubble wrap to the professional courier on 2nov 2019 from mumbai to Delhi
My receipt number is KUR[protected]
to Mrs minaxi F-24/108-109, sec-3, rohini, delhi
110085
The Delhi address the courier reached on 4/11/2019 after opening the courier the goods were totally damaged
The goods were worth 1600 and I paid 180/-for Courier so i need my whole Amt back from courier service as it was there mistake but they are not accepting the mistake and telling nothing can be done so I need you to take proper action against this people
My contact number is [protected]/[protected]