The Professional Couriers Complaints & Reviews

My consignment number is del[protected] which was booked on 12th aug 2019 from rohini, delhi. The delivery location was khurda (Odisha) but the tracking is showing the parcel is delivered to chennai. How is this possible?

The tracking slip even had the khurda pin code on it and the parcel is delivered to chennai how?

And the courier person is not even taking responsibility. They have surely misplaced it. The parcel is delivered on 16th aug in chennai and i don't know who has collected the parcel.
Because consignee hasn't received the parcel.

I need that parcel back. It was urgent and you people have misplaced it and not even responding properly. I have been trying to figure out this thing from 4-5days. And this case is a mess.

Need to be solved asap.

It's clear mess and the professional courier is responsible.
I have tracking slip and proof.
I need my parcel anyhow.
Please help.

I am the consignee and I did not see any update on the page post August 1st 2019. Tried all their customer care numbers but no one answers. Wrote an email and got one response saying there is no consignee address. But I seriously wonder how the parcel was accepted and reached from Mumbai to Bangalore when there is no address according to them! I am writing emails but no response again. Such Cold behavior and unprofessional business ethics.

Dear team

This is to bring to your notice very unprofessional behavior of you channel partner in pune chinchwad gaon

Docket number maa[protected]
Dispatch date 10th august 2019

The chinchwad branch person did not deliver th e courier untill today and in spite follow up made and complaints raised we have not received any response until now.

The guys said he will not deliver the consignment and stopped responding to my calls.

His contact number [protected]

Consignment no. SRT[protected] Not received from last 15 days and no update online as well. No proper response from the employees in bangalore mission road office. There is no response when we try calling them everyday and rude behaviour as well. Can someone look into this issue as ap and lemme know where is my package. When checked with magadi road and mission road office none knows where the parcel went. This is not a good way to handle the customer call or package which is being misplaced and none takes responsibility.

Dear sir,
Dear sir i will complain race the last saturday 17.8.2019 in kanchipuram professional courier office till now not response in your office more than time i will talk i will talk your courier office please search the particular location only i will received no problem but your side no response
Kindly attach the courier details : vpl[protected]

On 15th my order was dispatched to hyderabad but today it is 20th but there is no update post 15th.
And it was promised yesterday that i will receive my order today.
Now am calling delhi customer care they told me to call hyderabad customer care.. And whn am calling hyderabad cc vice-versa.
What the hell is this??? This is how you serve customer? #!
For that i filed complaint in consumer court, hope it will get delivered by today itself, else i will movie this complain to fast track case.
Check and resolve this in priority basis.

Hello Team,

I am Mohammed Rahaman, I have a Parcel from professional courier, The Parcel has reached Hyderabad on 11th Aug 2019, And the Parcel is kept with the courier Office people from past 10 days. I have tried to reach on the Office number they never lift the call, if in-case they answer the call they will simply say by End of the day it will be delivered. Same story happen every day. I have checked the website everyday but there is no change in status.
I kindly I request you to look into this issue as soon as possible.

Courier details: (DEL[protected]

My sister sent rakhi by the professional courier on 12 th aug. It takes 2 days to reach belgaum from karaar. It was supposed to reach on 14 th aug, raksha bandhan was on 15 th aug till today also it has not reached. Actually professional courier person called me on 15 th aug and asked me to collect the courier from their office. Since i was not well i told him to deliver at home. He said he will come afterwards. Today is 17 th aug even today they are not able to deliver it. They are not picking up the phone call. Very insensitive courier, knowing rakhi is there they should have deliver it on right time. I think they are purposely making late to hurt hindu sentiments. Never ever send any courier by this service... Very low quality service

Parcel no: mta[protected]
I supposed to get a parcel which booked on august 3rd through professional couriers, i was checking the status in the website everyday, it was showing the update till august 10th only in the website on august 13th also, so i tried to call the customer care then they told me it reached to bangalore-marathahalli and they gave me marathahalli customer care number, but it was always ringing and nobody answered the call, this is the number which i contacted in marathahalli professional courier contact number: [protected], till 12pm on august 13th it was showing in transit only, then nearly @1.15 i checked the website then it wa showing already delivered with an authorized signature, but i was at home complete day on august 13th and no person came to deliver the parcel and i dint get even a single call also from any delivery person, then i did chat in wats app with that number which i mentioned as marathahalli customer care, i informed them the situation, then he replied saying that it is showing already delivered, then i told him i dint get any delivery, then he forwarded 1 person's contact number to contact him, this his name & contact numver-muniraj-[protected], then i called to that person and he was telling he gave the parcel to somebody else and he is not clear to whom he delivered, he was telling may be he gave it to security, but we dont have any security in our building, then he told me @4pm he will come and check but he dint come, i have all the proofs which can show i was trying to trace the parcel and was trying to contact customer acre regarding this.

This is to bring to your notice that documents in transit from past 25 days (Pod number) - blr[protected]. These are official documents which were supposed to reach 25 days ago but yet not reached the destination. Need your urgent attention and revert to this. It has been extremely delayed because of which our payment is stuck. This is unexpected. Kindly revert asap

They never try to contact me for delivery, by evening they messaged me by saying that i am not available at that time when the courier guy reached my location. I was there only, but he didn't contacted me using my mobilenumber.
When i ask the concerned person, he responses me too worst like he wont call me during delivery. Very bad experience on this courier.
It is a medicine. If he delivers properly only means, we will be satisfied.

Worst courier service ever seen. I sent my courier on 01st August from Chennai to Kushinagar and it has not been delivered. CUSTOMER CARE guys are ###s. They don't even respond to your issues. Name should be unprofessional couriers.
I request no one should ever use The Professional Couriers because they really suck at what they should do.

Waybill no. Hrd30167592

I had booked the parcel on 7th aug, 2019 at jayanagar branch. Delivery address was banashankari. But the parcel is at katriguppe branch since 4 days and not delivered yet. Upon enquiring they say there are no delivery boys to that area. Really disappointed with your service. We opt for courier service because we want our parcels to reach the destination on time. If you have delivery issues please don’t book the parcel in the first place.
This will be the last time i will be using your services! There are other courier service companies which do their jobs better!

Dear sir/madam,

I am manjunatha u, icici lombard mysore people sent me a parcel through professional courier on the date of 14th july 2019, booking number is : mys22575213, since the parcel is from same city it take hardly 2 days to reach me, but till now i have not received, i called many times courier people and they are saying parcel was delivered to my neighbors house they didn't even call me before giving to others how can they handover important parcel to other people? And i checked with my neighbors few times and they are saying not received. I told professional courier people same thing. I told them that i will take legal actions regarding issue.
Finally they agreed that my parcel is missed somewhere. Last 25 days they struggled me like anything, there are important documents like pan, aadhar, insurance, rc, dl and cheque.

Still i am requesting them to find out my parcel because they are very important to me, unfortunately i'm not getting any support from them.

They are talking rude and irresponsible manner.

Please take action on my request.

Thanks & regards
Manjunatha u
[protected]
[protected]

The courier package had already reach the panna (Destination centre) but the person assigned to it is deliberately nit delivering the package. The package has reached 10 days ago. Also he wants me to pick up the package by self instead of delivering to the address... I have also sent too many mails to their bosses but didn't get any fruitful remedy.

My courier no. Srt-7972772, has been sent via professional courier 10 days ago, sent it has not been received at destination, when asked about this issue in courier center, they simply told, your courier is missing
The professional courier saying, the courier bag itself fell down from the vehicle and missing, they are searching for the past 10 days!
How irresponsible answer is this?
How can a bag can fall down from a locked vehicle?
There is no answer from the courier center or not from customer center till now!
I need a solution for this from professional courier!

I have booked the rakhi thro professional courier ixw50016897 dtd.31.07.2019. Till date, the courier has not delivered nor called. When i went the courier office where i booked the courier, i. E. Jamshedpur, kadma, near nilesh medical asking about the status, the owner (Mr. Shekhar) told that its not his responsibility that the courier has reached or not. Today also rudely told that this is not his responsibility and behaved roughly. This sort of professional courier service seems that this is not professional, its totally unprofessional service which ur representative is giving. Now after 10 days, neither the courier reached.
You are requested to take action action the jamshedpur courier office which is situated in kadma and also arrange to deliver the consignment at the earliest.

A shipment was sent to me from patna to wagholi, pune via "the professional courier" on 27th july which reached pune on 1st of august. The shipment number is "pat10132296". Upon tracking i found that it was stuck at sanswadi branch but upon calling them they informed me that the shipment was already sent for delivery on 1st august. Now i am trying to contact various sub branches of it in wagholi but they dont pick their phones or their mobiles are switched off. I also went to their local delivery shop but it was closed. The sanswadi branch people are also very rude and didnt talked to me properly saying that the shipment has been sent to me.

Hello team
This is regarding the parcel sent from bangalore to bokaro - ​
Blr[protected]
​

​today is 11 days since i sent the courier and the courier has not reached yet, the lady who is in charge of chas bokaro professional courier refused to deliver the ​consignment saying she doenot have staff to deliver the courier since 4-5 days.
Is this the way your company works is my question... I mean this is really not done and is not truly professional and doesnot stands with your name.
Really very very bad service. Truly dissatisfied and would like to have strict action and penalty on this delay in delivery
Also i have raised a complaint - crm290971 for this issue

You guys are not deliver courier at our doorstep. Service center asked me we do not have office near by at your home. So you have to pick courier at our work station. The courier center max 10km far from my home. After paying the so much money what benefits you are giving to your customers that i have to go so far to take courier. Your company do not having the delivery boy.