The Professional Couriers Complaints & Reviews

They never try to contact me for delivery, by evening they messaged me by saying that i am not available at that time when the courier guy reached my location. I was there only, but he didn't contacted me using my mobilenumber.
When i ask the concerned person, he responses me too worst like he wont call me during delivery. Very bad experience on this courier.
It is a medicine. If he delivers properly only means, we will be satisfied.

Worst courier service ever seen. I sent my courier on 01st August from Chennai to Kushinagar and it has not been delivered. CUSTOMER CARE guys are ###s. They don't even respond to your issues. Name should be unprofessional couriers.
I request no one should ever use The Professional Couriers because they really suck at what they should do.

Waybill no. Hrd30167592

I had booked the parcel on 7th aug, 2019 at jayanagar branch. Delivery address was banashankari. But the parcel is at katriguppe branch since 4 days and not delivered yet. Upon enquiring they say there are no delivery boys to that area. Really disappointed with your service. We opt for courier service because we want our parcels to reach the destination on time. If you have delivery issues please don’t book the parcel in the first place.
This will be the last time i will be using your services! There are other courier service companies which do their jobs better!

Dear sir/madam,

I am manjunatha u, icici lombard mysore people sent me a parcel through professional courier on the date of 14th july 2019, booking number is : mys22575213, since the parcel is from same city it take hardly 2 days to reach me, but till now i have not received, i called many times courier people and they are saying parcel was delivered to my neighbors house they didn't even call me before giving to others how can they handover important parcel to other people? And i checked with my neighbors few times and they are saying not received. I told professional courier people same thing. I told them that i will take legal actions regarding issue.
Finally they agreed that my parcel is missed somewhere. Last 25 days they struggled me like anything, there are important documents like pan, aadhar, insurance, rc, dl and cheque.

Still i am requesting them to find out my parcel because they are very important to me, unfortunately i'm not getting any support from them.

They are talking rude and irresponsible manner.

Please take action on my request.

Thanks & regards
Manjunatha u
[protected]
[protected]

The courier package had already reach the panna (Destination centre) but the person assigned to it is deliberately nit delivering the package. The package has reached 10 days ago. Also he wants me to pick up the package by self instead of delivering to the address... I have also sent too many mails to their bosses but didn't get any fruitful remedy.

My courier no. Srt-7972772, has been sent via professional courier 10 days ago, sent it has not been received at destination, when asked about this issue in courier center, they simply told, your courier is missing
The professional courier saying, the courier bag itself fell down from the vehicle and missing, they are searching for the past 10 days!
How irresponsible answer is this?
How can a bag can fall down from a locked vehicle?
There is no answer from the courier center or not from customer center till now!
I need a solution for this from professional courier!

I have booked the rakhi thro professional courier ixw50016897 dtd.31.07.2019. Till date, the courier has not delivered nor called. When i went the courier office where i booked the courier, i. E. Jamshedpur, kadma, near nilesh medical asking about the status, the owner (Mr. Shekhar) told that its not his responsibility that the courier has reached or not. Today also rudely told that this is not his responsibility and behaved roughly. This sort of professional courier service seems that this is not professional, its totally unprofessional service which ur representative is giving. Now after 10 days, neither the courier reached.
You are requested to take action action the jamshedpur courier office which is situated in kadma and also arrange to deliver the consignment at the earliest.

A shipment was sent to me from patna to wagholi, pune via "the professional courier" on 27th july which reached pune on 1st of august. The shipment number is "pat10132296". Upon tracking i found that it was stuck at sanswadi branch but upon calling them they informed me that the shipment was already sent for delivery on 1st august. Now i am trying to contact various sub branches of it in wagholi but they dont pick their phones or their mobiles are switched off. I also went to their local delivery shop but it was closed. The sanswadi branch people are also very rude and didnt talked to me properly saying that the shipment has been sent to me.

Hello team
This is regarding the parcel sent from bangalore to bokaro - ​
Blr[protected]
​

​today is 11 days since i sent the courier and the courier has not reached yet, the lady who is in charge of chas bokaro professional courier refused to deliver the ​consignment saying she doenot have staff to deliver the courier since 4-5 days.
Is this the way your company works is my question... I mean this is really not done and is not truly professional and doesnot stands with your name.
Really very very bad service. Truly dissatisfied and would like to have strict action and penalty on this delay in delivery
Also i have raised a complaint - crm290971 for this issue

You guys are not deliver courier at our doorstep. Service center asked me we do not have office near by at your home. So you have to pick courier at our work station. The courier center max 10km far from my home. After paying the so much money what benefits you are giving to your customers that i have to go so far to take courier. Your company do not having the delivery boy.

Worst service of professional couriers. I booked a parcel on 23.07.19 from palladam to pune in palladam professional courier office. But so far the parcel didn't reach the destination. While checking online with docket number it says the parcel is in transit and is not saying where exactly it is now. I contacted their palladam office on 29.07.19 and they said they transferred the complaint to tiruppur office and simply asked me to contact them. I have been following up with them daily since then but they are responding in lethargic manner that it will take more time to trace the parcel. Today (02.08.19) while i asked them they are talking in most disrespectful way. I am afraid the parcel would be lost. I filed the complaint in all the numbers they gave and given mails in all their mail ids. But no use. Anybody please give me suggestion how to tackle the issue.

I had requested a document to be couriered to Bangalore(docket no[protected] by Professional Couriers. I made it amply clear that it was URGENT and it must reach today 01 August 2019. The courier was not delivered. I call the courier agent in Peenya (Phone[protected] at 5:30p and I was told it will reach the next day. I offered to come to their office and collect it. They told me it was not possible as they were closed.

I sent a parcel containing important documents from palladam courier office to pune koregaon park on 23.07.19. It is not delivered till 01.08.19. I complained about it in palladam professional courier office but they simply asked me to contact tiruppur head office. I am asking them since 29.07.19 but they are constantly saying that they need more time to track the parcel. While i called tiruppur professional courier office today, one person told that they didn't receive any such complaint regarding that docket number before. I once again elaborated him everything and he says it take 3 more days to track it. I told him that i already waited more than 10 days and requested him to kindly help me. But he stubbornly told that they don't know where is that parcel now and if i want i can complain about it anywhere. I was so frustrated about such worst customer care service although we are the regular customer to professional courier tiruppur. The docket number is trp6880328.

I booked a parcel in Palladam professional courier office on 23.07.19 which has to be delivered in Pune. But it didn't reach the destination even on 01.08.19. I complained in Palladam office but they asked me to contact Tiruppur office. But even after contacting several times no response from Tiruppur office. Further they say that they can't track where the parcel is. The docket number is TRP6880328

01/aug/2019. I have got a parcel to be delivered to my address and they simply blindly say that the address is not deliverable or servicable. Collect from office which is very far in the outskirts of the city. What is the purpose of courier then i would rather go another 30 minutes and collect directly from the sender.
Looks like google review also says the same that they never deliver parcel and always ask customer to collect. Utter poor service.

Patancheru office - the professional courier.

Respected sir/madam,
I have been sent a courier, through your services from tumkur on july 27, 2019.
On august 1, the regional office near me, contacted me over the phone telling they cant deliver, instead asking me to travel 30 kms and collect it.

My complaint here is that, i m being denied delivery.
Couriers are supposed to deliver to the specific address mentioned and also these have not been mentioned in your terms and conditions.

Kindly please look into the matter at the earliest.

Thanking you,
Dr ananthuharikrishnan

A business letter courier was booked from bellary, karnataka to pune, maharastra, vide, bly7281457, jul 27, 2019
09:42 pm
Bag despatched to bengaluru india. But
Till date, i. E,. 01august, 2019 not reached. It says that
Jul 31, 2019
01:09 pm
Received at pune sanas wadi, india
After 6 days... The professional courier is not made the mind to deliver it... What a don't care policy...

I m send a courier from bangalore to thrikkakara. As per tpc it's reached - kochi rvp on 31st july at 11:04 still not delivered yet. I tried reaching kochi rvp hub phone numbers.. None of them answered my call&they cut my call, first i called to kochi customer care number one lady pick my call &she does't give proper response i am talking to her in middle she cutoff the phone, what a worst service experience from professional courier i suggest to all my viewers to not go professional. They are least botherd about client satisfaction...

Way no. Hrd[protected]

Delivery details

Status despatched to kochi south

Jul 31 2019
11:04 kochi south despatched to kochi south-rvp ikoc073181
Jul 31 2019
10:22 kochi south received at kochi south-chm ikoc073152
Jul 31 2019
08:59 kochi south despatched to kochi south-chm ikoc907
Jul 31 2019
08:12 kochi north despatched to kochi north-kkd icok10324
Jul 31 2019
07:32 kochi north received at kochi north mhrd947311
Jul 30 2019
20:12 bangaluru - south despatched to kochi north mhrd947311
Jul 30 2019
18:38 bangaluru - south despatched to bangaluru - south-ops ihrd1028619

Jul 31 2019
13:09 warangal received at pune sanaswadi mssd31072019
Jul 31 2019
07:12 pune pimpri received at pune pimpri mpnq0009859
Jul 29 2019
21:18 bangalore bag despatched to pune pimpri oblr[protected]
Jul 29 2019
19:36 bangalore despatched to pune city mblr[protected]
Jul 27 2019
21:42 bellary bag despatched to bangalore vbly313529
Jul 27 2019
21:42 bellary despatched to bangalore mbly212441
Status enquiry made on jul 31, 2019 at 23:37:10
After days a simple letter is not delivered from bellary karnataka to pune maharashtra. The distance is around 750 kilo metes. What a bad and negligent service by professional courier

Hi,

This is Abdul Qyyum,
Mobile : [protected]
Email : fzlhaq.[protected]@gmail.com
I had to receive my ATM card from IDBI Bank which was booked through professional courier on 24th July.
VPL[protected]

I started checking the status and it reached to Peeniya office at Bengaluru, I contacted them stating I will reach to office and collect my parcel, then said it is dispatched to Mission Road branch. I contacted them again stating that to collect the parcel, the ### ### they did not even bothered when I contacted them they say again peeniya branch. I was played like football with those dum ###.
Finally after whole day of this rubbish thing, I waited another morning, when I checked the status it was still in Mission road branch, I contacted them again I said it is very urgent I want my parcel, those DUMB ASS lady she said me again to contact peeniya branch.
I was just going on circle n circle.

NOW THE ### ### HAPPEN AT 4:00 I'M CHECKING THE STATUS IT IS DISPATCHED TO MUMBAI

You guys don't have any responsibility about that?
U treat customers as ###?
Atleast you guys have contacted me before returning my parcel back to Mumbai.

After all this ### when I contacted Mission Road brach they are just saying me it was MISS ROUTED and returned back to Mumbai.
Who the hell is responsible for this, I would have collected from anywhere in Bengaluru.