The Professional Couriers Complaints & Reviews

My order was booked from madurai on 21.10.2019.

Consignment no ixm[protected].

It was thanjavur maris corner professional courier office on 23.10.2019.

But didn't delivered to my address till now (25.10.2019/2300 hrs)

When enquired at the above courier office, they are telling they don't have delivery boys to deliver.

When contacted thanjavur main office, they said it is to be delivered by the thanjavur maris corner office.

I've called a lot of professional courier people in thanjavur and at chennai, but nobody is taking any responsibility to deliver the medicine parcel.

The consignment number slm10343166 is not delivered but the status says it is delivered on bangalore.. Have registered the complaint crm303501 in their website but still no update for more than 2 weeks..

I tried calling all the customer care number for bangalore but all the time it says busy and couldn't reach any of them.

Their website also is not helpful in tracking the status of the complaint..

I had to receive a parcel from delhi, they didn't deliver the parcel, when i went and collect the parcel from their tin factory office, someone had already signed it on my name, and the parcel was opened. Later on opening the parcel i came to know that the items were missing from the parcel.
When i thought of complaining to their helpline, none of their contact no. Is operating

Dear sir from mumbai gayo fitness acadamy send for me a certificate through ur corrier
In my adress
Tracking no. Vpl[protected]
Right now i am outside of india
Please send my package to this new adress

Muhammad madani v / althaj v
Vayakkarakath house
Kolmotta
Near badar jumah musjid
(Post) nanicheri
(Pin) 670563
(District) kannur
(State) kerala

Phone number :
+[protected]
+[protected]
+[protected]

Hi team,

This is really very very unacceptable and unprofessional courier service.

My consignments started its journey on oct 5 2019 @ 19:51 but still its in transit. If this consignment would have been sent thru normal indian postal service it would have been reached to me in maximum of 3-4 days.

But this courier service has crossed their own limit.
I dont understand, on what basis these courier service provider charge us huge amount for consignment when they are not capable to adhere on their own policy/rule/commitment.
Pfa (Screen shots for the tracking of this consignment.

Tracking number: pon5134212

Courier status mentioned as "door locked unnecessarily"
Courier delivery person called me 11:25 am on 14th oct 2019 and clarified the location of my home address. I told him land mark & everything. I told him to contact my wife mobile number as i will be in office & meetings. I have also shared his mobile number to my spouse. My wife also called him and delivery person replied that he will reach in 1 hour. But after reaching my home, he called my mobile. As i am not picked my phone, he simply chnaged the status to "door locked" where my wife, childrens & aunt are still in the same house.

It's been 20 days since the dealer shipped my order which is a dress material. I have ordered it on 28th september. It should come from mumbai to kakinada. From 28th september itself the status is showing despatched to hyderabad. But they hadn't received any parcel. I. Lodged a complaint nd i got a num crm303546. The parcel is sent by madina begum to apparao t. Its urgent. But it's been delaying too much. No one is being responsive. Please deliver it as early as possible. I need it very much.

I had given the product for delivery on 29th september, 2019 which hasn't been delivered yet.
Its been around 15 days and i am unable to track my parcel online or manually through customer care.
My alpha code is : ccu
Docket no. : 20595580
Address: bangalore, ejipura
Noone is responding on customer care. It was an urgent parcel which has been misplaced. Kindly contact as soon as possible.

The courier had already reached in santacruz (E)'s office on 10 th of october dispatched from satara on 9th oct. Even after 3 days the order was not delivered. On enquiring it was found that since there was no delivery boy available.
At least i should have been informed about it so that i would have picked it my self.
Service unsatisfactory. Always not on time

Sir, track number srt[protected].09.2019 despatched from surat tracking status staying parcel at raipur on 05.10.2019 no tranist, please kindly arrange to despatch help me, thaks. Customer reach address - mrs. Chandan malo, holy hearts educational academy, civil lines, beside: idbi bank main branch, raipur, chattisgarh, pincode - 492001, mobile - [protected].

For my marriage on 13th my brother had sent me a courier from patna on 4th october and was committed 4 days by professional courier boy mzp4500589 is the docket number but. As on date there is neither delivery nor any status updates online even after charging 800 rs
The number of professional courier offices are all switched off mumbai branch

I dont know how such a pathetic service can be given the worst experience to have and trust with such companies

Hi team, my tracking no : vpl[protected] couriered on 30th september from mumbai to bangalore. Still i didnt get that parcel showing in transit status. Called to professional courier many times every time they are saying different stories giving answers very reluctant. To this no : [protected] i called many times. One time they are saying many couriers are there v cant deliver and they cant say when they will deliver. Other time they said unable to reach address no phone no mentioned. One more time they said two times they went to deliver. But we didnt get any call. This is not the first time happening. They said they will return the parcel. Please do the needful asap and take action on this. So that people can have good opinion on professional couriers.

Hi i have sent a courier on 19-september-2019 to hyderabad, i got the tracking number hrd[protected], but not yet delivered my courier. I have contact the customer care they given kondapur professional courier service number. I spoke with that person.., he is saying ringing not respond. But i checked with the person to whome i sent they didn't receive any call i have mentioned two numbers if one number is not reach they can contact another number and deliver the courier..., but they didn't. They return back to hyderabad kpr, from there they dispatched to hyderabad tdb, it's still in hyderabad tdb only. Again i contact the customer care to returnback my courier atleast, they have given operation head ms. Shyma's number ([protected]) and said she will helpful for that. She is not bother about... I have tried atleast 10-12 times she is not respond my call and not even call back. What's the service you are providing... If you can't delivered it please return back my courier at least, it is very worst experience i never ever had, look like professional courier is no longer service.

I was sent a courier 5 days back and was mentioned that it will reach me in two days. They even asked us to select the pro services with a premium charge so that it could be delivered faster. Its been 5 days and i havnt recived it yet. This was supposed to be confidential documents which i had to sent on urgent basis. Due to their lack of professionalism i missed the deadline. The customer care was irresponsive. The trauma i went through was immense.

I have to receive a package with processional courier receipt number vpl[protected]

The delivery person is not even coming to my location. He is telling unreasonable things saying there are more houses in that location with same number and all. I even told him to just come till the street then i will collect.

He is openly saying if i don't come and collect the document myself, will mark it as not received and send it back.

Delivery person phone number: +91-[protected]

To whom so ever it may concern

Courier tracking no
Vpl[protected]
On 30 sep 2019 from mumbai to hyderabad iam supposed to receive a courier to hyderabad icici bank begumpet branch.

As on today means on 4th oct 2019 o didn't get my courier.

I request please consider my complain and refund my amount which is charged as consignment fee of 95
As it undelivered to destination.

Kindly consider this as reply me as soon as possible

Rajankunte professional courier is always un professional in delivering. He says he will come n give only documents ans not parcelss... We have couriers max 7 in a week.. We provide business to you n i turn this guy fights with securityngurafs at the apartment security.

Please. Stop or warn him.. Now my courier is stuck with him. N he is asking to come n pickup..

The official site of the professional couriers is showing me that my consignment no.676306 is delivered on 28/09/19 from nanded to aurangabad, maharashtra.

But to whom they given i dont know, i have not recieved it. Their local office contact number is also not responding.
That courier contains my very important document and i cant even complain on their offical site because apparently it kept saying taht, error occured.

What am suppose to do now. This is not their first time doing this kind of thing.
Atleast they should have contacted me before delivering my courier.
My consignment no.676306. My name is shilpa suryawanshi.

Their tracking system is showing me that my courier is delivered on 28/09/19. But i have not recieved it and today is 03/10/19. I tried to call them but they are not answering it.
I dont know to whom they given my courier it contain my impirtant documents. And their website is jast trash. It kept saying redirecting to home page.
I would like to know who recieved my courier, so if they can provide me with the signiture and name of recipeint, it will be helpful

This is regarding parcel PRO9374289 booked from Bhuvaneswar to Trivandrum Kerala. It is a urgent courier and so we have booked via pro service. In the system no update of the parcel is showing as of 26th September we want the parcel at the earliest and advice us on the status.

To
Vijaya R
Assistant Accounts Officer

TM Section

Office of the Accountant General (A&E),
M G Road
THIRUVANANTHAPURAM-695001
kERALA - 695001
Mob.phone [protected] (PLEASE CALL THE CUSTOMER AND DELIVER)

Kindly email me back with the status of the courier at [protected]@yahoo.com