The Professional Couriers Complaints & Reviews

Hi

I have send parcel to the courier my friend through the professional courier agency on the date 26/10-2019, i have sent my parcel from chennai to vellore it is almost completed one week still the parcel not delivered properly. Very unprofestional irresponsible responsible from this courier agency. No proper response.

Also that online tracking system also shows wrong status.

My complaint has been closed without solving my problem.
They closed manually themselves.

There is no use of any complaint on this...

No use my friend still not received any parcel on that delivered address.

I think they stolen my parcel during in transit

Very very waste

I paid 95rs for this stupid service charges

My mail id is [protected]@yahoo.co.in

Please response this if any...

I have given 1000 rs for quick delivery and it is almost more than a week yet not received my parcel, also when i'm tracking it online it is showing reached midnapur but when i'm contacting to midnapur branch the executive said it is false updated in the system and your parcel is still in kolkata will will take more 3 days to deliver at your address.

I'm very dissapointed with this type of services of professional courier.
If the name has given to it professional, then it should be professional, which is not.

I have booked the parcel from bangalore to shillong on 19th oct'19 (Consignment# blr[protected]. As per the tracking, it shows has been dispatched to shillong. Per guwahati station, it was dispatched to shillong on 23rd oct'19 so far no information on website. When contact was made to delivering center, no proper information provided. Either they say they have have tracked and will be delivered. The next day they say they have not received the product or need to search. Its going to be 9 days against 3 days delivery. The complaint forum in website doesn't work properly even after providing all details keeps asking to fill all details. Contacts number available. Either no one answers the call or its keep ringing either corporate office or bangalore station. Please have this investigated.

Hi
I have couriered diwali gift from professional courier on 23rd october by air as by train it was going to delay in delivery. For fast delivery i paid double the charges of my parcel and told them to deliver by air. Courier guys told me it will get delivered by friday 25th oct 2019 evening or saturday 26th october 2019 morning. Late by late saturday afternoon. Saturday is about to get over and now they are telling it will get delivered by tuesday. After asking why no satisfaction of answers given by them. Tuesday diwali is getting over what is the use to get delivered after that. Encl. Courier receipt.

The delivery boy from alanganallur professional courier was asking us to come to the nearest courier office to pick the parcel.
When we asked to come and give the parcel he returned it back to the head office without any prior information.
When we followed up next day the delivery boy was using irrespectful words and finally said that 'my name is prem kumar, u do whatver you can do, complaint anywhere, you can't do anything.' he was shouting to core.

When we called madurai head office and told about this issue, a girl attended the call and she too shouted very very badly and disconnected the phone in the middle of conversation without even hearing the full problem.

Is this a way to run a courier service, what if there was some important documents sent in that courier???
I kindly request to look into this issue..

My order was booked from madurai on 21.10.2019.

Consignment no ixm[protected].

It was thanjavur maris corner professional courier office on 23.10.2019.

But didn't delivered to my address till now (25.10.2019/2300 hrs)

When enquired at the above courier office, they are telling they don't have delivery boys to deliver.

When contacted thanjavur main office, they said it is to be delivered by the thanjavur maris corner office.

I've called a lot of professional courier people in thanjavur and at chennai, but nobody is taking any responsibility to deliver the medicine parcel.

The consignment number slm10343166 is not delivered but the status says it is delivered on bangalore.. Have registered the complaint crm303501 in their website but still no update for more than 2 weeks..

I tried calling all the customer care number for bangalore but all the time it says busy and couldn't reach any of them.

Their website also is not helpful in tracking the status of the complaint..

I had to receive a parcel from delhi, they didn't deliver the parcel, when i went and collect the parcel from their tin factory office, someone had already signed it on my name, and the parcel was opened. Later on opening the parcel i came to know that the items were missing from the parcel.
When i thought of complaining to their helpline, none of their contact no. Is operating

Dear sir from mumbai gayo fitness acadamy send for me a certificate through ur corrier
In my adress
Tracking no. Vpl[protected]
Right now i am outside of india
Please send my package to this new adress

Muhammad madani v / althaj v
Vayakkarakath house
Kolmotta
Near badar jumah musjid
(Post) nanicheri
(Pin) 670563
(District) kannur
(State) kerala

Phone number :
+[protected]
+[protected]
+[protected]

Hi team,

This is really very very unacceptable and unprofessional courier service.

My consignments started its journey on oct 5 2019 @ 19:51 but still its in transit. If this consignment would have been sent thru normal indian postal service it would have been reached to me in maximum of 3-4 days.

But this courier service has crossed their own limit.
I dont understand, on what basis these courier service provider charge us huge amount for consignment when they are not capable to adhere on their own policy/rule/commitment.
Pfa (Screen shots for the tracking of this consignment.

Tracking number: pon5134212

Courier status mentioned as "door locked unnecessarily"
Courier delivery person called me 11:25 am on 14th oct 2019 and clarified the location of my home address. I told him land mark & everything. I told him to contact my wife mobile number as i will be in office & meetings. I have also shared his mobile number to my spouse. My wife also called him and delivery person replied that he will reach in 1 hour. But after reaching my home, he called my mobile. As i am not picked my phone, he simply chnaged the status to "door locked" where my wife, childrens & aunt are still in the same house.

It's been 20 days since the dealer shipped my order which is a dress material. I have ordered it on 28th september. It should come from mumbai to kakinada. From 28th september itself the status is showing despatched to hyderabad. But they hadn't received any parcel. I. Lodged a complaint nd i got a num crm303546. The parcel is sent by madina begum to apparao t. Its urgent. But it's been delaying too much. No one is being responsive. Please deliver it as early as possible. I need it very much.

I had given the product for delivery on 29th september, 2019 which hasn't been delivered yet.
Its been around 15 days and i am unable to track my parcel online or manually through customer care.
My alpha code is : ccu
Docket no. : 20595580
Address: bangalore, ejipura
Noone is responding on customer care. It was an urgent parcel which has been misplaced. Kindly contact as soon as possible.

The courier had already reached in santacruz (E)'s office on 10 th of october dispatched from satara on 9th oct. Even after 3 days the order was not delivered. On enquiring it was found that since there was no delivery boy available.
At least i should have been informed about it so that i would have picked it my self.
Service unsatisfactory. Always not on time

Sir, track number srt[protected].09.2019 despatched from surat tracking status staying parcel at raipur on 05.10.2019 no tranist, please kindly arrange to despatch help me, thaks. Customer reach address - mrs. Chandan malo, holy hearts educational academy, civil lines, beside: idbi bank main branch, raipur, chattisgarh, pincode - 492001, mobile - [protected].

For my marriage on 13th my brother had sent me a courier from patna on 4th october and was committed 4 days by professional courier boy mzp4500589 is the docket number but. As on date there is neither delivery nor any status updates online even after charging 800 rs
The number of professional courier offices are all switched off mumbai branch

I dont know how such a pathetic service can be given the worst experience to have and trust with such companies

Hi team, my tracking no : vpl[protected] couriered on 30th september from mumbai to bangalore. Still i didnt get that parcel showing in transit status. Called to professional courier many times every time they are saying different stories giving answers very reluctant. To this no : [protected] i called many times. One time they are saying many couriers are there v cant deliver and they cant say when they will deliver. Other time they said unable to reach address no phone no mentioned. One more time they said two times they went to deliver. But we didnt get any call. This is not the first time happening. They said they will return the parcel. Please do the needful asap and take action on this. So that people can have good opinion on professional couriers.

Hi i have sent a courier on 19-september-2019 to hyderabad, i got the tracking number hrd[protected], but not yet delivered my courier. I have contact the customer care they given kondapur professional courier service number. I spoke with that person.., he is saying ringing not respond. But i checked with the person to whome i sent they didn't receive any call i have mentioned two numbers if one number is not reach they can contact another number and deliver the courier..., but they didn't. They return back to hyderabad kpr, from there they dispatched to hyderabad tdb, it's still in hyderabad tdb only. Again i contact the customer care to returnback my courier atleast, they have given operation head ms. Shyma's number ([protected]) and said she will helpful for that. She is not bother about... I have tried atleast 10-12 times she is not respond my call and not even call back. What's the service you are providing... If you can't delivered it please return back my courier at least, it is very worst experience i never ever had, look like professional courier is no longer service.

I was sent a courier 5 days back and was mentioned that it will reach me in two days. They even asked us to select the pro services with a premium charge so that it could be delivered faster. Its been 5 days and i havnt recived it yet. This was supposed to be confidential documents which i had to sent on urgent basis. Due to their lack of professionalism i missed the deadline. The customer care was irresponsive. The trauma i went through was immense.

I have to receive a package with processional courier receipt number vpl[protected]

The delivery person is not even coming to my location. He is telling unreasonable things saying there are more houses in that location with same number and all. I even told him to just come till the street then i will collect.

He is openly saying if i don't come and collect the document myself, will mark it as not received and send it back.

Delivery person phone number: +91-[protected]