The Professional Couriers Complaints & Reviews

Vpl[protected] —
Im calling to professional courier customer care from past 3 days to know about above mentioned docket status but im not getting proper response from customer care they are giving wrong information to me it will deliver monday but its already tuesday i did;t received that courier yet if i call one number they are giving anther number to call totally i have tried 7 numbers from past 3 days finally i called — [protected] to this number female staff was spoken with me it was very rude attitude she don't know how to talk with a customers she is talking with me in sleepy mood seriously this is not acceptable and also there is a way to handle customers she don't know that and — vpl[protected] — why its not delivered till
Now what is the issue i want this courier tomorrow before 12pm

Whenever we get professional courier in kurnool, professional courier office calling customer and asking to collect at office, if not collectd they are mentioning party rejected or door locked etc remarks and sending back.

My complaint is "why they are not delivering at address within the city" and if they doesnt serve then "why do they accept bookings". They should straight way say delivery not possible so that customer or company will choose any courier service or by post.

Whenever we get courier we need to take permission from our offices and go to collect from professional courier office is not acceptable.

I need explanation and corrective/ preventive actions to resolve this problem for ever.

I have send an urgent courier on 20/07/2019 from seoni to jabalpur (Docketno. 561354) it was very urgent. Normally it takes maximum 2 days to reach the couriering jabalpur but already 9 days completed andnobody is responding. Everyone is saying we have sent now track yourself.. Courier boy from jabalpur is not picking up the cell phone intentionally for 2 days i m trying... Who is going to take responsibility for dely and my loss.. Such a irresponsible staff.. I m going to file the case against this courier service..

A package was sent on july 17 from bangalore to pune pimpri region but i still haven’t received it. My residence is in hinjewadi phase-3. The package arrived at the pune pimpri outlet i think around on monday and they still haven’t delivered it. The guy who was supposed to deliver had called me on july 22 first and i told him since i was in the office, to come in the lunch break. And since then he has been delaying it. Everyday he tries to tell some excuse. It has been 10 days now and he still hasn’t shown up. I was told it will be delivered in 2 to 3 days from bangalore. Now it has been more than a week.

Very unprofessional!

Hello,

This courier company is totally opposite to there name. Unprofessional courier.
My father done courier from baramati track number is bmt-771154.

Its almost week, but not got my courier, then i got call from there narhe courier hub,
They said collect your courier from their hub coz they don't have their service in my area.

Next day they called on father number and said that our parcel is in pune main hub shukurvar peth.

Is this a joke.

Even i called on [protected]. Many times
But noanswer.

I want my courier at narhe hub so i can collect from there.

Hello,

This courier company is totally opposite to there name. Unprofessional courier.
My father done courier from baramati track number is bmt-771154.

They also most week to but still not got my courier, then i got call from narhe hub courier they said collect courier from their hub coz they don't have there service in my area.

Next they called on my father number and said that our parcel is in pune main hub shukurvar peth.

Is this a joke.

Even i called on [protected]. Many times
But noanswer.

I want my courier at narhe hub so i can collect from there.

We have dispatched a courier from trivandrum – fort (Kerala) office vide lr number tvm9389118 dtd 16.05.2019 to cochin. We have checked with professional couriers trivandrum office that they couldn’t give us a proper evidence on the receipt of material. Neither the party has not received the consignment. They have tried contacting customer care number and nobody was responding for a long time. We are being regularly sending couriers on different locations and not expecting such a unprofessional approach from m/s. Professional couriers.

Still now the materials seems to be undelivered. We request for a pod and they couldnt show the same

Dear sir/madam,

On 15 jul 19, i placed the order with professional couriers for delivering of my parcel to okha, gujarath from mavelikara. The item has still not been delivered. Ref no mvk7116716.

They agreed at the point that i placed the order that it would arrive on date / within timeframe.

Under the consumer rights act they are required to deliver the item to me at the agreed time. As i have still not received item and it is past the agreed time.

If they do not deliver the item by date, i will be entitled to consider our contract at an end and will expect them to refund me the full purchase price.

Yours faithfully,

Sreelal ps

Hi sir, i am facing issue with courier service for the second time. I have sent photo frame, which was packed with bubble wrap and kept thermacol on both sides and packed safely. It was sent in pro premium service. How could they handle pro premium parcel so carelessly? It got broke for the second time. If it can't be handled with care, why pro premium services are provided..

I sent a document tracking ID "BLR[protected]" on 12-July-2019 through "The Professional Courier - https://www.tpcindia.com" but it was not delivered until today 23rd July-2019. They never contacted me (my mobile number is with the address), I contacted them few times but of no use, just simple reply with excuses and says will deliver today. Worst service ever experienced with any courier company. I am wondering how these companies are running without any ethics. I don't have enough words to complain about them.

Sir
I have sent a courier to caroline emily swetha, kondapur hyderabad from kangeyam professional courier office, tirupur dt, tamil nadu on july 18th, 2019. The way bill no trp6156094.
Nobody in both end of the offices are responding. Trcking shows only up to 19th. Letter is urgent and important. Pl help me.
Amalraj, kangeyam, tirupur, tamil nadu.
[protected]

The pnq[protected] at c24, kadam vihar mathura is received in ddplaza mathura office of professional courier but it may not be delivered due to the delivery boy is on leave. My packet is urgent and i request you to please make arrangement to deliver today itself.
Hope to get suitable action soon from you.
Regards
Vishnu chandra agarwal
C 24, kadam vihar
Mathura 281006

Hi, i recently sent a parcel of photo frame which was clearly mentioned on it as it was a glass framed and to handle it carefully...
But the courier guy called and told the glass has been broken, so i asked them return it but when i received it the frame was broken into pieces, the frame is made up of wood with plastic metal how can the strong frame be broken into so many pieces... If the glass is broken it is acceptable but including the frame... This shows how careless is your courier guyzz... Who is gonna compensate for this to me... I strictly don't recommend professional couriers...

I had sent a courier on 10 july 2019 from mumbai to bangalore. The professional courier delivery guy has delivered to the wrong address and when i called them up (First of all, all the bangalore customer care numbers of professional couriers are not ringing no use of calling them) somehow i got the other number and from there i got some other person number who is from professional courier bangalore jayanagar branch. When i called him up he straightforwardly told me we have deliver the courier to the right place if you don't trust go and check by yourself however when i explained him im from mumbai i couldn't go and check thats why asking you to listen to my query properly.
From thrusday, friday and today i have been requesting them to atleast give me the number of that person to whom you have delivered my courier but again and again that guy is telling me he will call in 10 mins and disconnects the call however i don't call me back and again i have to call him... He picks up the call after 4-5 calls and again tells the same thing that he will call in 15mins and disconnects the call.
I want this issue to be resolved as soon as possible as my courier has some important documents in it and now im really worried about it
My courier number is vpl[protected]Mumbai to bangalore)
Please if any professional courier people or customer care or complaint handler please resolve this issue

Dear sir,
Couriers sent june'18th but still not receive to i regular flow any one no response my complaint pls help me as soon as passable

Booking id:trp7878522
Thirupur to gurgaon hsil limited office,

Delivery adders:
Vikas sharma (H-vitreous)
C/o hsil ltd
301-302, park centra
Sector 30 gurgaon - haryana
122001

With respect to the above subject, i would like to inform you that we are running a business at the aforesaid address in the name and style y. B. Associates, in this regard we will have inward and outward letters/couriers regularly, especially through your esteemed professional couriers but one of your professional courier at yeshwanthapur branch, is not at all providing the services in a good manner, the documents couriered to us from our client is not at all being served to us, when enquired with your branch officer they replied us it is being served and they have got a seal for having been received but the seal and signature is not at all from our office, our office seal is “y. B. Associates, tax consultant office” but in the received invoice there is a signature as well as some industries seal this clearly shows that it is being signed by your staff only or they are misleading the customers.
First time your branch office at yeshwanthapur had delivered the cheque which was couriered by our client to some other office and with a kind manner we had suggested not to repeat this kind a negligent work, but again your staffs at branch office at yeshwanthapur repeated the same negligent work by not delivering the couriered document to our officer and as well as not providing us proper information, when we tracked the same online its mentioned dated:[protected] “received at bangalore, yeshwanthapur” and on[protected] its “out for delivery” but till date we have not received the courier sent from our client from mysuru. This act of your is a clear case of negligence and deficiency of service.
Hence kindly trace out the courier addressed to our office as early as possible. If you fail to comply with a kind request, i may be forced to take legal action against you and approach any competent authority in this regard.

Every time we make a phone call or goes to branch to collect the parcel.
For example courier number blr[protected] not deliverd still 4.30 pm 18.07.2019 and we visited ur branch at shankar mata road shimoga and we personally collected the article.

Worst service given by ur courier delivery staff.
Please check and avoide unnecessary delay in delivery the article.
We asked ur courier delivery person and he informed that article available in shankar mata branch shimoga and please collect it and afterwords no response from delivery staff.

On monday my friend booked a courier in chennai parrys consignment no is [protected] still they have not delivered to me. Not sure why they have taken 4 days time within chennai.
I registered a complaint crm288093 but there is no action on this regards. I tried to reach them they have not given proper response.
Please take the immediate action to deliver my courier.

Dear sir,

I have booked shipment from sathupally, khammam district, telangana, 507303 to jajpur road, odissa, pin 755019 with shipment no pro8813098. Freight delivery pro premium service on 29/06/2019 but till date not received. You have charged 480 rupees for this which is too high. As i have not received till date. I need refund of same. I have lost 35 thousand rupees as last date for claiming my bill's is over.

Couriered a package of eyeglass from ILKAL professional courier ([protected])-

AWR# ILK442549
Date: 29 June 2019
To - Bangalore (with complete detailed address)

The package was returned to ILKAL w/o delivering at Bangalore.
Neither courier boy searched delivery address nor reached out to customer.
They just kept the package for days & sent it as "NSD".

On inquiry, they are saying the courier boy called to mobile, no one picked the call so they sent it back!