The Professional Couriers Complaints & Reviews

I have been doing online business for past 4 years but i had the worst experience with the professional courier at this time we have sent a parcel of two saree weight 1.200 from bhagalpur to pondicherry but when the customer received the parcel it has only one saree in it and the weight of the parcel is 70 gm. When asked about this in professional courier office there were no proper response i have tried asking chennai partner and pondicherry office they were not responding properly and when i spoke with the bhagalpur office i gave all details from then he is not attending my call or not giving proper response. It would be good to find a solution for this.

I have booked a courier using the services of professional courier on 26.05.2019 with the consignor name as m/s allen woody apparels and the consignee name sh. Naveen mukherjee, nilkanthapur, punpua, south 24, jaynagar, west bengal.

The said courier constituted wearing apparels which were not received by the recipient and this simply indicates that the same has been misappropriated when the courier was in the pipeline.

I have personally visited the premises of the office but no response for the same has been received and they have not extended any sort of helping hand to trace the whereabouts of the courier contents. So it is requested that the same matter may please be looked into and appropriate action may please be taken.

My name is vaibhav mishra and there is one courier is pending form professional couriers last one week as multiple time to call on [protected] this no. But the lady is very aggressive while talking and rudly replying, and now i am very much disappoint to her response.

So now i resolve my concern on urgent basis and look into this matter.

Tracking no.- pnu[protected]

Thanks,
Vaibhav mishra
Mo. [protected]

I had to courier a makeup product (Liquid). Since it is liquid it was firstly rejected to send across. Asked the employee as to what are the requirements to send across. I was told it should be packed in a seal proof bag with double packing. I went the next day doing the same and more (Triple packed) and still i was refused to be served by the employee saying it would ruin their documents. I understand that it was their professional concern but i had done more than what i was told for the package to be accepted for couriering. When i had asked for the concern person’s name as to who had served me the previous day they had refused to answer neither did they make an effort to contact him and ask.
When i had asked for a head office contact number or complaint number, the employee again refused service. On leaving i had informed them that their services need to improve as this small package was costing me three days delay. I was yelled at on walking out. Communication between the employees and service replies to the customers needs to drastically improve.

Tracking number : bgm16247571
Dispatched on 2nd of june, has been more than a month and i have still not received my courier. The customer service is absolutely pathetic, your employees are rude and uninformed about their shipments. Your employees have been constantly lying about the status of the package, one day they say it is delivered, another day they say it has been returned to the dispatching party. I will sue these guys if i dont get my courier back in the next 5 days. Your service is absolutely useless and pathetic.

We had sent one cone of 1.06 kg 2/60's gassed mericerise bleached quality - highvalue added quality for market sample. Which has been fully damaged and delivered. The value of the product is rs. 600/- over above the courier charges. The photos of the damaged cone is enclosed here with

Date of incident - 25/06/2019

No: cjb[protected]

This is to inform you that i have posted a courier from ramnathapuram, tamilnadu on 22/06/2019. The courier was supposed to reach at kolkata (Area pin code 700115). While tracking the courier it was found that, it has reached at barrackpore, kolkata professional couriers office for dispatch to the area pincode and address mentioned on envelope on 25/06/19 by 5:32 pm. Since then it is showing that the courier is out for delivery, but still not reached its destination.

The tracker number of the courier is rmd1040496

I had sent a parcel on 23 jun 19 tracking no del[protected] from delhi to bangalore. I was told it will be delivered in max 72 hours.
Since last 3 days it shows its in bangalore but till today (28th june) it has not been delivered. I have been complaining but no input on its delivery or location from the company. Everyone says will check and get back or call after sometime.
My complaint no is crm 284862.
Have even sent emails on the same to head office and regional office.

I recently sent a courier via Professional courier service but it was marked as delivered in their tracking system on 24 June. Today is 28 June still they didn't revived the courier I also raised a complaint in their website but there is no reply from them. When I called the customer care number it's always saying number is busy.
My tracking number is KCM20785216.

It is in transit phase from 1 week and above and non of the branches members are not saying anything regarding parcel and conveying as missing.
Drafted mail and complaint on web but none of customer service provider is responding.

Please resolve this it contains pattu saree worth 3000

Called many times but not responding properly and no response or update from 5 days

Hello myself sara from hyderabad my parcel was coming from mumbai through profesional courier service with tracking number kur[protected] and since saturday its in mehdipatnam branch then it reached madina branch n til now i haven't received it and after calling soo many numbers finally they are sayin there service is not there and you have to come and pick up your parcel. I have experienced the worst service with professional service neither they do the delivery on time nor there is any responsible person to give exact information i suggest the worst service in all online services

I was expecting my hyderabad metro railway card from this courier, metro has already dispatched the card on 12th of june, 2019 but despite that my courier was not delivered until 15 days now, when i tried calling to the customer care, first of all they will not pick up your call and after trying several times my call got connected and the way they response is very rude and after some time when they were unable to answer my queries and they made me wait on the phone for 26 minutes and they disconnected the phone on my face.
I will not suggest any body to use their service because their services and customer care is pathetic.

Mohammed azeemuddin
Mobile: [protected]

Hi my dad send some parcel through the professional couriers. But they have given empty box. I have refused to collect, but what i want my refund.
And they are taking many days to come to home almost 2 weeks. And box was tapped by plaster. The parcel was costlier more. It is courier from mandya to bangalore, karnatataka. And the post reached to whitefield at last with empty box. Cost of the item is 2000rs.

Mdy2189348

From KOVILPATTI Sri Ram chit Ltd a document was sent to My THIRUVANNAMALAI Address on 17/06/2019 Receipt No KVT1910737.
I have not yet received though I approached Thiruvannamalai branch for past three days and There is no proper response from them. When the sender approached kovilpatti office They said that the letter has been missed by Thiruvannamalai branch Professional Courier office. I request to take speedy action

Thanking you

Yours
R.PERUMAL

My address

R.PERUMAL
132 VETAVALAM ROAD
THIRUVANNAMALAI
MOBILE [protected]

I have booked a cover addressed to Mr. Arunagiri, LIC of India Pollachi on behalf of our staff Mr. L. Shanmugasamy on 13.06.19 around 7 pm at Koundampalayam branch and paid ₹200/- the only note I had.The gift shop owner next to your office can vouch for me, because she only gave me that ₹200/- from ₹ 500/- I paid for the gift I for ₹, 300/- purchased from her.

But the booking clerk gave me four 10s only and I also left in a hurry.

After 5 to 7 minutes I remembered that I didn't receive the balance ₹ 100/- and immediately rushed to your office.

But they have refused to give and asked me to report to your head office today since I was out of station.

I am a senior citizen retired from government service.

I request to take appropriate action against the staff and manager who conspired between them.

Hi,

My courier was reached to hyderabad on 15th of june 2019 and i was trying for the hub contact details and it goes invain.

consignment number:DPI9103753.

numbers i tried to contact: [protected], [protected], [protected], [protected], [protected] out of which one is not available to customers.

There is no response from TPCINDIA.COM, the courier is neither delivered nor responded for my query. please look into this and do the needful.

Hi Team,

Product : Cardamom
From place ; Bodinayakanoor TN
Ref 909485
Total quality 2 Kg
Received 1kg broken.. 1 kg Theaft

Issue.
Please rectify and make sure that I receive my goods..
Attached are the pictures of the courier.. The courier guy has not called. He has just thrown the parcel inside the compound without any notification.. No call no confirmation.. What kind of service is this...

Regards
Mithun KM
[protected]

Consignment No: MNR57439564
Item: Medicines (Ayurvedic)
Couriered at Munnar, Kerala
Status Shown: Received at Cochin South on June 5th 2019
Current Status: Dispatched to Hyderabad Tadbund central OPS
Till now, we have called multiple calls to your offices and no one is helping us in delivering the consignment. They want us to come to courier office and collect it. This is completely unethical and un acceptable as the full courier charges have been paid. The reason they are telling is that they don't have delivery service at BITS Pilani Hyderabad campus. We had a courier with number MNR57439565, which was promptly delivered at the campus.

The response is very very poor and uncalled for when contacted. Most of the occasions, they don't even pick up the calls to respond. Please help us as the material in question is medicines.

Prof. V Vinayaka Ram

Dear Sir,

I have not received the courier, sent on 12th June 2019.

Each and every time I have received call from the professional courier franchisee and they are telling there is no home delivery and you have to come collect the cover. There is no home delivery then why should you book the cover.

Kindly make arrangement to deliver the cover properly.

Regards

Vivek
[protected]

POD I have attached

The courier NGL2110964 was sent on june1st 2019 from nagercoil.It has reached the destination city bhagalpur by june7th 2019.But still not delivered .No response to emails and SMS and the bhagalpur local Professional courier managers number is not reachable .It was put on hold in the destination office from june 7th and no further activities taken .Please take necessary action.Please deliver the parcel or atleast return it .