The Professional Couriers Complaints & Reviews

I have sent a parcel on tuesday eve from chennai to kumbakonam. But still the product is not delivered. Its been more than 2days i have not received any notification. I called to chennai professional courier they said the parcel is reached kumbakonam. But the parc is not delivered to the concern address. Even i tried their phone number of times they are not even answering the call. We are paying money for delivering a parcel on time. Is this the way you are treating customers. My parcel should be delivered today. It should be done.

Awb no. Pnu[protected]

Courier sent on 27th nov from pune, its still not reached to me but tracking status showing as its delivered on 5th december.

I visited near by vidhyaranpura branch and also called them 4 times still there is a no proper response, every time they keep on telling server is slow to check, that delivery boy is out of station, will call you back etc etc.

Really first time its a worst experience i am facing with professional courier.

On 3rd Dec 2018 i had booked a parcel which had to be sent to New Delhi, but instead they send it to Manglore. I tried calling customer care and they told me by mistake it happen (very carelessly) and also mentioned that by Friday they will deliver to New Delhi. Today 10.12.18 i again called but they are not giving me any proper reply. The time is running on and there are no proper solution to this. I am worried if they they had loose my parcel. If they cant handle the parcel they should compensate me for this.
The Customer care services are not at all upto the mark. They also dont know how to talk to customers.

Dear professional courier
My experience is very very terrible

Your courier name is professional but your service is unprofessional

Nobody is listening to customer

What's facing problems

Not is particular customer care executive number

Product is not deliver on time

My very important parcel sent threw by professional courier (Blr[protected] on 4 dec 2018 by i have not received still

No any status on track my courier

Charge is very high and your service very down


I will not suggest to no-one for professional courier

Courier services incharge is very very careless

How can like as

We are paying you over charged even

The consignment no. Ldh[protected] was dispatched from ludhiana on 20th nov and till date it hasn't reached to its destination kerala kasargoad.

Tracking details of 26th shows it never reached chennai hub from delhi hub.. On 29th nov gave a call to the concerned offices in chennai. They were just asking to call up on other different numbers.

On 3rd dec placed complaint by the consigner on the website crm251752.

On 5th called up the corporate office in mumbai which was received by mr. Shashank who asked to give a call to the customer care office [protected]. Ms. Mamta of the customer care once again did not help rather was asking to call up on all the hub.. After few minutes she agreed to provide help and told that she will call up in the next 30 minutes. 1 day has passed no call from their end and neither any status update from the companies customer service department

Disappointed to see the poor service. Hope the things are been investigated and my product ordered do reach at the earliest.

Kindly do the needful

Dear sir,
I booked courier from kurnool to hyderabad on 30th of november. Other side they didn't receive my courier. I called to madhapur delivery point people took 15 minutes to lift the phone at 10.30 am on 6th. When i requested her if they can deliver the courier at least today. She said, "sorry sir we don't have boys to
Deliver, better you come and collect in person".
I never expected this answer from you people.
I am sorry to say your service is worst.
B. P. Sivarami reddy [protected]

Sir/madam
A parcel which was sent from mumbai by colgate india to me dr sivan p was not delivered even after the site shows it was received at pappanamcode facility in trivandrum on 27/11/2018 on online tracking with consignment number kur[protected]. When i approached the main office at thycaud it was updated in their computer that the parcel was picked up by the employees of pappanamcode branch and after enquiring about what happened to the parcel all that they could tell that its not with them. They asked to to register a complaint and so im doing it. This has happened to me last year also and many dentists also face same issue since we dont complain about not receiving the parcel. I request you to take necessary actions so that they dont repeat it again. Thank you

To,

Somebody who cares consumers / customers,

This is to inform you that, i had applied pan card on november month and i had received message from nsdl saying my pancard was allotted and courier will despatched soon,

Later it was despatched from nsdl department on 19th november 2018 in professional courier (My badluck that they despatched in professional courier). But my consignment was not yet received till date today date is 5th of december, is this too much time will take in profesional courier to deliver??? Its patheticc, not even a single call was received from local professional courier branch, so embrassing!!!

I had checked my consignment status in professional courier website, its showing it was reached destination, so what is the reason it was not delivered to me, can i get response for this???

My consignment details below:-
Airway bill no vpl[protected].

I v. Hari hara sarma dwaraka perunnai changanacherry 686102 booked a document on 20/11/2018 at professional courier changanacherry vide receipt
Numbercgy1064976. I was assured by the agency that the same will be delivered at chennai on 21/11/2018. But very sorry to inform that i was informed by the addressee that the same was delivered on 27/11/2018. Since a medical document was to be submitted they asked me explanation reg late submission. I request to kindly investigate and inform me reg late delivery
Hari hara sarma retd manager indian bank chengannur
Dwaraka perunnai p o
Changanacherry 686102

Dear sir
I am writing this letter by lots of pains in my heart i have sent a courier with reference number ixm 1573466 from madurai, koodal nagar branch, tamil nadu on29/11/2018,
And the courier has to go to kelampakkam, post office, kanchipuram dist, near chenglepet, it has not yet reached there nd the status showing in transit. And called the owner nd got a bad response nd he told to give a consumer complaint or to do what ever i want
I need justice.
Kindly do the needful

My friend sent one courier from surat (Contains shirt) through professional courier. But after 7 days when i check the tracking it's showing sent back to ahmadabad. When i called professional courier office ramamurthy nagar, first thing no one picked up the call. After several try one lady picked and told it's sent back, and she said i don't know the reason please talk to my manager. I tried calling manager complete day but he did not pick the call. After 6.30pm his number is switched off.

Professional courier ramamurthy nagar
Contact number
[protected]
[protected]

Tracking number
Srt[protected]

Dear sir/madam

We had received the courier it's very late. Please check and confirm the details of avr no blr[protected] in website they have updated wrongly person is not available. But we didn't get any call from professionals courier. So i need immediate reply of 1month delay. Which is the emergency letter from the bank. What is the use of the letter now. I need the solution other wise it will be escalate.

My relative has booked the courier to me on[protected] through M/s. The professional couriers vide. DC No : PDK5171400.
Till[protected]Today) the courier was not delivered to me.
Checked in their official website http://www.tpcindia.com & noticed that the courier was marked as delivered on[protected] itself.
Further visited their local office (PIN : 507117), inquired about my consignment & understood that the distributor has distributor has visited my room twice but the door was locked.
So, they signed by their own on the delivery sheet and marked as delivered in their website & they have thrown away my courier.
(Ok, I accept that I was not available on my house. They might have kept the courier on hold (or) they might have returned to head office. On what basis they have signed on the proof delivery receipt?).

I have tried to register the complaint to their customer care office at Mumbai (Corporate office), Hyderabad (Regional office) as well as in Khammam (District head quarter) but they refused to register the complaint.

Kindly take the necessary action against this scam as they have signed unauthorized by own & tried to destroy my belonging.

Proof indicating the consignment delivery enclosed for further reference.

A letter was given to professional courier with no pro7915854 at hyderabad to be delivered at gulbarga on 24/11/2018 at the booking time it is assured delivery within 48 hours since it is premium letter till now not delivered tracking shows it was in hyderabad for 48 hours this is premium service worst service
Now i request that rs.170 charges to be recovered from professional courier as it has not served the purpose

I sent a courier from bhilai for allahabad on 23rd of nov 2018. It's still stuck somewhere in bhilai... No update of status... No authentic numbers to make a contact... Or no one recieving the calls. The company should see into the issue and settle out the problem or else i need to file a case against the service providers for this irresponsible conduct!

Professional courier have not came to my company only and the boy made the statement that company is shifted, actually company is not shifted at all. When he came he has not called me nor asked any of the security guards at all. Some important document is there which I need urgently. When I called Customer care they simply telling call here there no one has given me the correct description I told them Keep in office I will pick it If they can't come.

Hi

My medicines were send by your courier service on 19 nov 18 from bangalore to greater noida vide tracking id BLR[protected]
Same are available at greater noida since 21 nov 18 and not attempted once whereas they marked door locked on 22 nov 18.
The shipment was not re-attempted thereafter.
Today on my query spoke person available on phone number [protected] told me that we can not do anything manpower is not available with us (Aadmi nahi hai).
Note: my house was not locked for single minute and no one visited the society, which can be seen in cctv footage of society.

Please tell me when my medicines can be delivered.

Regards
Manoj

Nov 20th dispatched the parcel from chennai to hyderabad, but still didn't get delivered. Its reached near customer area again its reversing back. If called they didn't picked the call. Very worst service and because of this i lost my precious customer in my business. Customer keep on shouting with me. Kindly resolve this on urgent basis. And kindly give a warn to balannagar, hyderabad employees. Very worst persons.

Hi

My medicines were send by your courier service on 19 nov 18 from bangalore to greater noida.
Same are available at greater noida since 21 nov 18 and not attempted once whereas they marked door locked on 22 nov 18.
The shipment was not re-attempted thereafter.
Today on my query spoke person available on phone number [protected] told me that we can not do anything manpower is not available with us (Aadmi nahi hai).
Note: my house was not locked for single minute and no one visited the society, which can be seen in cctv footage of society.

Regards
Manoj

Hello,
I am writing this complaint because of the irresponsibility and carelessness by tpc (The professional couriers) i am a buyer and i purchased a product from a site and the seller sent me a receipt of shipping details for my bad luck the product was shipped through tpc on 24-nov, 2018 then when i checked the product stats on 25-nov, 2018 i found no details on their tracking site maybe! It will take some time i waited more 24...