The Professional Couriers Complaints & Reviews

I booked a parcel through The professional Courier from Karol Bagh to Kolkata, on 28.08.2018, the book has been made through air for which i paid some extra charge near about ₹.1100.
Company told me that the parcel u will receivd within 48 hrs, and now it has been more thn 65 hrs i still not received my product, acter contacting the customer care they're saying that the parcel is dispatched by surface and when you will receive isn't confirm. Jt can be 7 to 10 days. Sir i need that parcel urgently.

My Airway Bill No : DEL[protected]
Karol bagh to Kolkata
booking date : 28.08.18
expected time to receive : within 48 hrs.

Dear Sir/Madam

We are From Kapil Chits Hyderabad Pvt Ltd, h.no-1-56/26&27, Plot no 25, 26, 27, 28 3rd Floor, Kapil house, Old Alwal, Secunderabad- 500010,

Your Courier Servive is Not Regulary they pick Courier weekly twice only we are your customer since 10 years, Delivery also late pls enquiry it and send regulary.

my mail id - support.[protected]@kapilchits.com

Delivery Executive is not delivering the parcel & holding it since 23rd August 2018, and misbehaved to family, and asking us to collect the parcel on road in some remote area & asked for additional money, which is paid already.

We tried reaching Professional customer care, but all efforts are in vain.

Consignment Number: RKT6785787

Complain Number: CRM235829

The courier was sent on Aug 23 and was received at Pune Pimpri, Thergaon branch on Aug 25, 09:43 am, yet it is not delivered.The parcel contains food item.It has been a week and on contact to the respective branch, they didn't respond properly.
When enquired about it, their answer was that my address doesn't come under their area.It is TCP's mistake for giving the parcel in the wrong branch and even the branch didn't bother the contact me regarding this misplacement.

My courier was sent from chennai to hyderabad and per the status tracker it was received in the hyderabad, miyapur office on 24/08/2018. The branch is within 1km from my place of residence. I'm a 68 year old person and the branch is at 2nd floor. I cannot climb upstairs and carry the package. Hence, was relying on the door deliver service. Today is 29/08/2018 and still have not received my parcel. Contacted the hyderabad branch office more than 20 times, contacted chennai customer care more than 20 times. No body gave me a proper response and diverted my call to multiple people. This was not the first time. This has been happening for the past 3 months. I get a parcel every month from chennai. When contacting the hyderabad, miyapur branch they asked me to come and collect the parcel if i need it. If i could go and carry the package home i wouldnt have paid for their service. Again when i contacted the miyapur branch they mentioned the package is placed behind and will not be able to take it.

I had placed courier from bangalore to miyapur on[protected] from bangalore with Consignment number BLR[protected]. The courier is still in transit and is in miyapur or hyderabad since 4 days, no update on this. This is the worst courier service and customer care. After multiple calls to hyderabad center, person promised to deliver and still waiting for it

I placed a courier on 21-08-18 from jayankondam to cochin. Pod number is pdm1214419. Currently the tracker showing that it's received on pudukkottai in the name of amsavalli. Got pennadam number from jayankondam booking office. I called more than 50 times but they are not attending my call. Need to clarify this superiors and tel my status of my courier. Else professional courier will face the serious consequences.

Mnl186133-professional courier. Our courier from mancherial to bangalore (560035) didn't deliver to me but the status is showing delivered. When i contact the delivered person [protected] and origin office [protected]. Both are useless and no help. Even i contacted the customer care they are redirecting to each other but no help. Please look into the issue asap and deliver it to correct person.

Hi,
My check book arrived to courier service on 22nd aug and its out for delivery on 23rd aug but still i didn't receive my courier. I called to courier branch manager first he left the call and spoke to me and said it will be delivered on 25th aug but i didn't receive. Now he his not receiving my call. Manager contact details : mr. A srinivasulu / [protected] /

Bellow are the courier details:

Way no : maa[protected]

Consignment no: blr[protected]
Weight: 0.585

On 26th may 2018 i send a courier to trivandrum / kerala from banglore via professional courier (Banglore, malleswaram). On 31st the consignment returned in stolen form (As an empty box). Actually, they not informed about this. I waited for 3 days and made a call to the customer service desk. Only they said the consignment is returned (2 mobile number and 1 telephone number already written outside the box).

While i reached the branch office at noontime, they showed me the empty box with a hole, nothing inside the consignment. The product cost is 800 rs and service charge is 100 rs. I asked for the product cost and service charge. But the lady on the service desk behaves very very badly. She said we can't give the full amount. At last, she agreed to return my money.

On 1st june i went to the same office. The same lady tells me to wait for 10 min. I waited for about 1 hour. This time the lady behave more vulgar. She said they can't return the money. So i said, i will file a case to consumer court. She gives me a smile and kindly said: "go and do that".

Am so insulted, and never expect this. I complain about this to indian consumer support via online. For the first one week, someone from consumer support calls me promising. Now 3 months later no news from the professional courier or from consumer support. I need my money back with a compensation of 5 lakh. Because of this, i lost a business deal worth 5 lakh.

I sent courier from trivandrum to mp (Pin-480447) on aug 20, 2018. Order nt delivered yet. Its been a week. No information about the delivery. Not even tracking records are there. This is a worst service. Tried several numbers including customer care but not able to find any trace. There is no customer support available. Giv a call on[protected] for further updates

They received rakhi on 21 august near hope farm office whitefield. Today is 24 aug. I came to their office.in front of me only the receptionist lady is simply ignoring all the incoming calls, same she did when i called. She did not pick any single call in front of me and the phone was continuously ringing. Still they are searching for my rakhi. Let's see if i get or not

I have booked a parcel through professional courier on 17th aug 2018.. Consignment number - svp568606

Generally professional courier will deliver the items from my place to bangalore on very next day. I have been booking with professional service from many years. My parcel has reached destination professional office on 20th august 2018..

But this time i am surprised to see that, even after 5th day, the courier is not received at the bangalore address.

When i tried talking to customer care at bangalore, i got extremely irresponsible answers from them and many times they didn't pick the call at all. I have never expected such a worst service from professional couriers.

This will be my last courier with professional if it's not delivered today

I had booked a parcel of 12 kg by air through, city linker express couriers from vishal enclave, rajouri garden, new delhi on[protected] to edamon p. O. Kerala. Only after confirmation of delivery within 2-3 days had booked. I had booked on 14th august, though the tracking information says booking on 17th the parcel has reached chennai, after they send to trivandrum, the same as shown in tracking last 3 -4 days.

I already email to your customers office but there is no any reply from your end. Today i called to trivandurm office they are saying there is no staff for checking the consignment. What is the next step, iam very sorry to say your cc nos are not working or not piking the call, repeated complaint and calls nobody is bothered to revert.

Very disgusting service.

I had booked a parcel of 2 kg by air through professional couriers from borivali, mumbai to kondapur/hyderabad containing eatables. Only after confirmation of delivery within 2-3 days had booked. I had booked on 16th august, though the tracking information says that the parcel has reached kondapur/hyderabad on 18th aug, till today it's not delivered. Inspite of repeated complaint and calls nobody is bothered to revert.
Very disgusting service. They are not professional at all.

As per vodafone, they have sent my legal document to my address but it was not delivered as the address that i have mentioned is wrong.

After i gave complaint to vodafone (https://www.consumercomplaints.in/vodafone-india-refund-cheque-not-sent-to-my-h...⇄ they have responded and sent courier via professional courier.

Courier number is HYD70746138 and current status it is showing that it is near my area since past 2 days and not yet delivered.

Do professional courier and vodafone has any tie up, not to legally submit the cheque to customer and return back to vodafone?

As this is legal document, both professional courier and vodafone are responsible for this.

When i called to courier person, Incharge : Mr. Abdul Raouf [protected] . His phone is turned off.
and i have called his manager Mr.VARGHEES [protected], he is not picking up the phone.

My parcel was shipped via professional courier on 20thaugust2018 & it was out for delivery on 21staug.. I was not even notified about the delivery and some how i myself checked in tracking app and got to know that status as "door locked".
Not even received any prior info about the same, after seeing this trying reaching them but not response.

Courier name : professional courier
Way bill: maa[protected]
Courier place: dharmapuri
My contact number : thirumal - [protected]

Today i have call from professionals courier service limbdi to collect the courier as the duty of courier company to deliver courier at door step but being a rude fellow from courier service at limbdi is denied to deliver at my address as shown in vpl no vpl[protected] and ask me to collect from them and he also told me that courier means only town place not in village. If courier service don't want to deliver at village then why it collects...

My courier was booked on 17th aug 2018 at hyderabad, final destination is bulandshahr. after 4 days traking record is still same as dispatched.
Nobody knows where the parcel is, parcel costs 6000inr.
C/no. hyd66799008
I called up delhi regional office for confirmation of rcvng parcel, but they have not rcvd any parcel.
I have called hyderabaad regional office yesterday, they said i will rcv today, but not rcvd, then i called today, they are saying for 2maro.

Worst courier services i've ever seen. Just because company name is professional the employs won't be professionals. Train your employs that how to behave with customers otherwise that will be leads to damage your company. Careless employs. I request not to select professional courier it's waste of your time and money. Even one star is more for their services i'm not willing to give even one star also but it won't accept if i don't give rating.