The Professional Couriers Complaints & Reviews

I had booked a parcel bearing number del[protected] from the professional couriers tilak nagar weighing 1 kg and having 3 items in the packing i. E shirt, chocolate and a birthday card. When my friend received the parcel its packing was torn from one side and was re taped. On opening he received only the shirt and did not get the chocolate and birthday card. This was the most disgusting thing which could ever happen and non imaginable that a courier company or its agents would do something of this sought. Its a request to please solve the issue as soon as possible and want re imbursement or else the same complaint would be forwarded to consumer forum along with all the unsolved complaints for the respective company

I sent a parcel from Bangalore collection center in PRASHANTH NAGAR PIN 560079 to PUNE WARJE PIN 411052 address on May 28 th 2018 vide Consignment No BLR[protected]
iT IS NEARLY 10 DAYS SINCE IT WAS HANDED OVER TO PROFESSIONAL COURIERS AND STILL NOW IT IS NOT DELIVERED

Professional Couriers at BANGALORE SAY CONTACT PUNE AND PUNE PEOPLEE SAY CONTACT BANGALORETtHEY ARE PLAYING FOOT BALL MATCH WITH CUSTOMERS.TOO BAD SERVICE No responsibility and respect for providing good service No body in the organisation seems to own responsibility
Pl let me know the status and fate of the parcel

Professional courier missed my courier. Customer service lady behaving very rudely. My consignment number - hrd[protected] sent to me within bangalore on 26th may and till now when i call them for status either they wont pick, or they say - 'we are searching and dont follow up till then"

And today they say they missed it! What should i do?

Thats is an important product worth 3000 in india, made a friend to bring from us and they are simply saying they missed it. I want the product back!!

The courier person does not try to search the address, which is already provided, they want to call and check for the address, though the address is clearly mentioned on the parcel.in this case, what is use to mention the address on parcel? In case, if i was in meeting and could not receive the phone, they simply return stating the person did not respond, which should not be the practice. They should look for the address. When the courier person called me, fortunately, i attended the called and i said that you should call only when you are unable to find attend address. He said, he will not give the parcel and asked to come and collect from office.

Find the parcel details and my number.

Aezaz ahmed shaikh
#34, 1st floor, 6th a cross, kanaka nagar, r. T nagar post, bengaluru - 32.
Ph no. [protected]

Parcel details: dispatch vide no. Awb hrd[protected] professional courier

Dear team,
On 8th april i have booked a parcel from jaisalmer to vijaywada ap. Through professional courier parcel tracking id is pkr4003542

Unfortunately it came return from vijaywada & reached on 25 april at jodhpur but sadly still i didn't get it back...

Regular basis i called to jaisalmer courier, jodhpur team, even i mailed to professional courrier co-ho team but saidly did'nt get any solution.

Regularly professional team telling that within 2-days will give you but nothing happened..

It is my compulsion to complaint aganist it..
Want to appropriate probe in this matter thank. You

Regards,
Rouf ahmad wani
[protected]@gmail.com

Consignment - kur (Protected)
The consignment was dispatched on 20th may 2018. And its been 14 days and i haven’t recieved it. On calling the branch here in bulandshahr the number is always switched off. So now where can i enquire about my consignment. My pincode is 203001. But the number and shop both are closed here everytime. So kindly tell me from where do i get my consignment.

I have sent a cover contain documents with amount through your courier ref. No. Krr1425598 on 01.06.2018 from karur to virudhunagar, it was delivered on 02.06.2018 without documents and amount.

I have contacted both virudhunagar and karur office, they have informed that the amount other valuable things will be theft by any of our service area. We can not see where the mistake arrised.

Kindly take necessary steps in this regard. I am expecting reply immediately.

How many days do you need to deliver the parcel, other courier companies are far better than professional. They have delivered within 3 days from date of booking. I have been trying to reach kondapur professional courier office, they also told me that package was received yesterday (June -1st) but they have not yet delivered. It’s saturday today and from morning i have called more than 25 times but no one is answering ([protected]). Since it’s sunday tomorrow i don’t think they will deliver. They may deliver on monday, so totally it’s a process of 7 days. If 7 days are required for delivering parcel what is the point in opting courier service? Other couriers are doing it in 3 days. You people don’t even have courtesy of attending calls. Shame on you.
Consignment no: tmr5176727

I went to one of your outlet of professional courier powai at powai plaza and there as soon as i asked him to take my parcel which i wanted to send to pune, in one first approach he started in complaining tone that this is not our risk. This is totally your risk and etc. I was amazed that he didn't ask me what is in it? Where it to parcel in pune? Nothing... He just started to talk about my own risk and all. I got irritated by his approach and i left the shop without going further for the curier process. And this was done by one of the man in the staff over there, not by the main owner or incharge of the shop. Please note this. But he didn't even interfered where he should actually and ask his staff to be polite, but unfortunately he didn't. But all i want to say very bad service and very bad approach towards customers. Please don't spoil your name because of these kind of some people.
Thank you.
Smita tarate.

I am a resident of bangalore and live in an apartment. This incident occurred on the 1st of june. A courier delivery boy called me and mentioned that he has a package to be delivered to my address and will drop the parcel at the security gate. I requested him to hand it over to my apartment as my parents are old. He was arrogant and responded that if i wanted my package, i had to pick it up from the security gate else it was my problem.

I spoke to his manager. He was no better and had a similar attitude.
Names of the people involved were:
Courier delivery boy: manu ([protected])
Courier delivery hub manager: mr. Manjunath ([protected])

The attitude of these people was so bad that the so called manager claimed that he is the supreme authority and he does not have anybody to report to. If we had any grievance we had to talk to him only.

Do we pay the courier charges for this sort of service and attitude? Does their responsibility end with dropping the package where ever they find it convenient? Who will be responsible if we end up losing our merchandise?

If anybody wants to reach me, i am available on [protected]

Tracking no.: amd16440223
Courier place of delivery: ahmedabad to mumbai
Date: 28/05/2018
No received till: 01/06/2018 (1:30 pm)

I gave the courier for delivery to ahmedabad office however the courier not reached till the aforesaid date. On inquiry the guy at ahmedabad office told that once the courier is dispatched from his office he hold no responsibility for the same and contact at mumbai office. I mean how he hold no responsibility when the consignment invoice is given by him.

On inquiry at mumbai office he told that "sir woh delivery boy ki tabiyaat kharab ho gayi thi n issiliye courier deliver nahi hua". I mean no courier delivered since then. When asked what about today on that he told "sir light aati hai phir batata hoon". I am really worried about these guys service.

Updated information is courier not yet delivered.

Product has been booked from bengaluru on 24-may-2018 and reached to kukatpally hyderabad on 29-may and when i called there on 30-may, they were saying they will deliver on 31-may and that too not in my location. Again when i called them, i will come and pick up, they send back to balanagar branch which is far from my address.
If they are not delivering on the mentioned address then why they are taking a product for delivery. They should deny at the time of taking the order.

Now i have to deliver to my client which is crucial for their business, please take a legal action on them.

Tracking no, - vpl[protected]
Consignee:- royal hub bsr
Weight :- 450grms,
Address :- 317/02 nazeempura bsnl telephone exchange bhoor bulandeshar, uttar pradesh-203001.

This was a return order parcel to seller which i had purchased from amazon.

On 14/05/2018 parcel was given to professional courier office in mira road.
On 15/05/2018 parcel was dispatched from mira road mumbai to delhi,
And on 17th may 2018 received in delhi,
On 18th they despatched it to mumbai.

After 10 days when my parcel not delivered yet, on 24th seller contacted me so i called courier office.
At that time they told me we dont have service in area address mentioned on your parcel, it had came back, come and collect your parcel.
No body called me to inform if they were not able to deliver my parcel.
If they dont have service in address i mentioned wht did they accepted it, its common senses.

In tracking they mention false comments, they thav mentioned 'door locked' on 26th may for parcel return, when i was at home whole day as it was saturday. And received other delivery orders.

In evening when i visited their office they handed me parcel in very bad condition.
When i checked that my parcel is totally damaged.
They damaged my parcel in transit and then returned it to origin office.

No body call between 11 days about my parcel till i contacted them they just damaged, i want my product value and delivery charges back.

The above subject mrt no. Urgent document we confirmed and send through ur courier office copy shop arumanai kanyakumari district 22nd may'18 submitted document and he confirmed tirunelveli district will reach 23rd not delivered ur team called and informed it will deliver 24th at 2:00pm not delivered we ask he confirmed come and collect from our office. Is the delivery performance from ur service. We frustrated and went copy shop arumanai contact no. [protected] check with them they answered u call directly we are not responsible we are the service centre and arrogantly replied we dont want to answer ur question where ever u want u complaint eventhough not consider for ladies is asking i felt unhappy for ur service, and very harshly replied ur service centre. Pls take action on it and reply my shipment status my friend was travelling on night to dubai how i get the document. Iam staying in dubai.
Its ur team wrong commitment and not delivered now u dont delivered the same location my friend already left u deliver directly to dubai.

Dear Sir/Mam,

This is to inform you that i booked one parcel from your courier service but our consignment are not received at given address as per detail given below:

Tracking no. KUR[protected]
Parcel Weight 600g.
Date 17/04/2018
Consignee Name Shini Mejo
Parcel booked Mumbai to Bangalore
Consignee Address 412, Ansal Forte apts.
16/2A, Rupena Agrahara, Hosur main Road, B/h Central
Silk Board, Bangalore-560068

You are requested to refund for my parcel its cost of Rs. 650/-+100/- shipping charge.

Kindly look into this matter ASAP.

Regards,
Monika Gupta
Call: 91+[protected]
Email ID : [protected]@gmail.com

Tracking no, - vpl[protected] consignee:- birendra narayan singh parcel weight :- 6kg, vill;- mani post:- phulpur dist.:- varanasi, 221001 courier mumbai to varanasi, on date 11/05/2018, parcel dispatched from mumbai to delhi, and date of 13th may 2018 received in delhi, after 5 days when my parcel not rcvd yet, so i visit the virar office, they raise a complaint on date 16/05/2018, after two days again i visit the virar office, then they told me that your parcel has damaged, and what to do, i told them that please dispatch my parcel from delhi to varanasi, they contact their delhi office to dispatch to varanasi, after 3 days when i visit the virar office they again told me your parcel has damaged badly, we can't dispatch or return back, my point is no body call between 7 days about my parcel till damaging, and they said do what you can do, i want my product value and delivery charges back (1000+600)

Respected sirs!

Good day!

We shipped a parcel of machinery parts with original invoice and copy of e-way bill (Part - a filled) on 29.04.2018 vide receipt no. Bnr1002465 through your bhavnagar office. Mr. Bunwar singh ([protected]) the shipment being very urgent we paid inr1400 to professional courier.

Since last 20 days we are tired following mr. Bunwar singh ([protected], [protected], [protected] bhavnagar), mr. Unni nair ([protected]) and rangaswamy - [protected] (Bangaluru) but none of them pickup call or give any information on this shipment. We don't expect such a unprofessional behavior from educated peoples like them. They don't pick-up the call, don't respond. I need to know were the shipment is??? Why the shipment is not being delivered???

Sometime they say that the courier parcel is with gst officer. We gave original invoice eway bill part a complete with the parcel. Part-b is the responsibility of courier company. Now they are asking for money to release parcel from gst officer. This is a way extort money.

We hereby request you to kindly do the needful.

Every businessmen are required not to use their services or you may loose your parcel and important shipment.

Rakesh ([protected])

Dear Sir/Madam,

I got a call today from Professional service office @ Payyannur, That you have a courier please come and collect it, But i ask them can you please deliver it but they are told me we cant deliver it, If you want the parcel then you have to come and collect it, Though the radious between professional courier office and my home is with in 2 km range and in the same city they are doing this kind of service and this is not the first time, Previously i had received so many couriers and i went and collected.

And they dont even want to hear what i talking and they are told, You can call your source station that you did not received the courier...Is it the way service sector people has to behave.

Hope you will understand and will take necessary action on this...Below is their contact number..
[protected]

Tracking no, - vpl[protected] consignee:- birendra narayan singh parcel weight :- 6kg, vill;- mani post:- phulpur dist.:- varanasi, 221001 courier mumbai to varanasi, on date 11/05/2018, parcel dispatched from mumbai to delhi, and date of 13th may 2018 received in delhi, after 5 days when my parcel not rcvd yet, so i visit the virar office, they raise a complaint on date 16/05/2018, after two days again i visit the virar office, then they told me that your parcel has damaged, and what to do, i told them that please dispatch my parcel from delhi to varanasi, they contact their delhi office to dispatch to varanasi, after 3 days when i visit the virar office they again told me your parcel has damaged badly, we can't dispatch or return back, my point is no body call between 7 days about my parcel till damaging, and they said do what you can do, i want my product value and delivery charges back (1000+600) rs.

Dear sir,
I have dispatched one consignment from valancherry (Kerala) through the professional courier (Pfc) on 10th may & reached pfc latur (Maharashtra) office on 17th may at 3am (Early morning). The consignment number is vcy80040014. Till today (22nd may) the consignment is hold at pfc latur office & not delivered to the consignee. On further contact with the pfc team, it was updated that the office in ambajogai (Destination city...