The Professional Couriers Complaints & Reviews

Dear Team,
I have booked a parcel Pune (Bhosari-411039) to Bangalore (Taverekere-561230) o dated 08.06.2018 against LR no:PNQ[protected].
But it was still not reached on bangalore also it's last tracking shown in Shivajinagar, Pune on dated 08.06.2018. If it was on Shivaji nagar on date 08.06.2018 on after that what happend your customer care not responed properly.I send it on urgent basis with in two day delivery told me your representative.I want to return back my parcel soon at good condition.

I had never seen unprofessional behaviour from any courier service provider
Consignment number : awr1214643
Sent on 4th june from ankleshwar
Reached tolichoki - hyderabad warehouse on 6th. But till 11th june its not delivered to the recipient.
We called many time to the provided contact numbers, but they didnt replied correct information and later they stopped picking the call.
Contact numbers :[protected] ;[protected], [protected]
Complain is registered on their site with # crm213835, still no response on that complain.
We paid 2000 for quick delivery and its got wasted and even the item delivered is spoiled.
All the loss should be paid by this rubbish firm "the professional courier"

Vpl[protected] this is my courier tracking number of professional courier. I have sent this courier to jaunpur pin code 222001 on 16th of may 2018. However the same got returned from delhi on 22nd may and was been shipped to vile parle office. Further this was shipped from vile parle office to borivali office on 24th may. After that there is no update of the parcel. The parcel consisted of dress material worth 3500/- the courier was sent frm miraroad office. Kindly look into the case and call back. [protected]

My pan card wasn't recieved... Neither i got a call from the courier nor they came to home for the delivery... The courier people never responded to my calls.. It was to be delivered by 18th may and today is 9th june... So would you please dispatch it again?
The acknowledgement number is [protected]
And the vide airway bill no is vpl[protected]
"the professional courier" were to be delivering the pan card... And i have checked the details of the bill no yesterday and it says that it has been sent back to the mumbai

Waste bodies are working in Bhattarahalli Professional Couriers Bangalore-They are illiterate people and they do not know how to behave with customers. They are useless and they are waste. Requesting all Indians to use India Post which is better when compared to the third class Professional Couriers.. Bhattarahalli Professional courier agents are waste and useless and they are the real idiots in Courier field.

I had booked a parcel bearing number del[protected] from the professional couriers tilak nagar weighing 1 kg and having 3 items in the packing i. E shirt, chocolate and a birthday card. When my friend received the parcel its packing was torn from one side and was re taped. On opening he received only the shirt and did not get the chocolate and birthday card. This was the most disgusting thing which could ever happen and non imaginable that a courier company or its agents would do something of this sought. Its a request to please solve the issue as soon as possible and want re imbursement or else the same complaint would be forwarded to consumer forum along with all the unsolved complaints for the respective company

I sent a parcel from Bangalore collection center in PRASHANTH NAGAR PIN 560079 to PUNE WARJE PIN 411052 address on May 28 th 2018 vide Consignment No BLR[protected]
iT IS NEARLY 10 DAYS SINCE IT WAS HANDED OVER TO PROFESSIONAL COURIERS AND STILL NOW IT IS NOT DELIVERED

Professional Couriers at BANGALORE SAY CONTACT PUNE AND PUNE PEOPLEE SAY CONTACT BANGALORETtHEY ARE PLAYING FOOT BALL MATCH WITH CUSTOMERS.TOO BAD SERVICE No responsibility and respect for providing good service No body in the organisation seems to own responsibility
Pl let me know the status and fate of the parcel

Professional courier missed my courier. Customer service lady behaving very rudely. My consignment number - hrd[protected] sent to me within bangalore on 26th may and till now when i call them for status either they wont pick, or they say - 'we are searching and dont follow up till then"

And today they say they missed it! What should i do?

Thats is an important product worth 3000 in india, made a friend to bring from us and they are simply saying they missed it. I want the product back!!

The courier person does not try to search the address, which is already provided, they want to call and check for the address, though the address is clearly mentioned on the parcel.in this case, what is use to mention the address on parcel? In case, if i was in meeting and could not receive the phone, they simply return stating the person did not respond, which should not be the practice. They should look for the address. When the courier person called me, fortunately, i attended the called and i said that you should call only when you are unable to find attend address. He said, he will not give the parcel and asked to come and collect from office.

Find the parcel details and my number.

Aezaz ahmed shaikh
#34, 1st floor, 6th a cross, kanaka nagar, r. T nagar post, bengaluru - 32.
Ph no. [protected]

Parcel details: dispatch vide no. Awb hrd[protected] professional courier

Dear team,
On 8th april i have booked a parcel from jaisalmer to vijaywada ap. Through professional courier parcel tracking id is pkr4003542

Unfortunately it came return from vijaywada & reached on 25 april at jodhpur but sadly still i didn't get it back...

Regular basis i called to jaisalmer courier, jodhpur team, even i mailed to professional courrier co-ho team but saidly did'nt get any solution.

Regularly professional team telling that within 2-days will give you but nothing happened..

It is my compulsion to complaint aganist it..
Want to appropriate probe in this matter thank. You

Regards,
Rouf ahmad wani
[protected]@gmail.com

Consignment - kur (Protected)
The consignment was dispatched on 20th may 2018. And its been 14 days and i haven’t recieved it. On calling the branch here in bulandshahr the number is always switched off. So now where can i enquire about my consignment. My pincode is 203001. But the number and shop both are closed here everytime. So kindly tell me from where do i get my consignment.

I have sent a cover contain documents with amount through your courier ref. No. Krr1425598 on 01.06.2018 from karur to virudhunagar, it was delivered on 02.06.2018 without documents and amount.

I have contacted both virudhunagar and karur office, they have informed that the amount other valuable things will be theft by any of our service area. We can not see where the mistake arrised.

Kindly take necessary steps in this regard. I am expecting reply immediately.

How many days do you need to deliver the parcel, other courier companies are far better than professional. They have delivered within 3 days from date of booking. I have been trying to reach kondapur professional courier office, they also told me that package was received yesterday (June -1st) but they have not yet delivered. It’s saturday today and from morning i have called more than 25 times but no one is answering ([protected]). Since it’s sunday tomorrow i don’t think they will deliver. They may deliver on monday, so totally it’s a process of 7 days. If 7 days are required for delivering parcel what is the point in opting courier service? Other couriers are doing it in 3 days. You people don’t even have courtesy of attending calls. Shame on you.
Consignment no: tmr5176727

I went to one of your outlet of professional courier powai at powai plaza and there as soon as i asked him to take my parcel which i wanted to send to pune, in one first approach he started in complaining tone that this is not our risk. This is totally your risk and etc. I was amazed that he didn't ask me what is in it? Where it to parcel in pune? Nothing... He just started to talk about my own risk and all. I got irritated by his approach and i left the shop without going further for the curier process. And this was done by one of the man in the staff over there, not by the main owner or incharge of the shop. Please note this. But he didn't even interfered where he should actually and ask his staff to be polite, but unfortunately he didn't. But all i want to say very bad service and very bad approach towards customers. Please don't spoil your name because of these kind of some people.
Thank you.
Smita tarate.

I am a resident of bangalore and live in an apartment. This incident occurred on the 1st of june. A courier delivery boy called me and mentioned that he has a package to be delivered to my address and will drop the parcel at the security gate. I requested him to hand it over to my apartment as my parents are old. He was arrogant and responded that if i wanted my package, i had to pick it up from the security gate else it was my problem.

I spoke to his manager. He was no better and had a similar attitude.
Names of the people involved were:
Courier delivery boy: manu ([protected])
Courier delivery hub manager: mr. Manjunath ([protected])

The attitude of these people was so bad that the so called manager claimed that he is the supreme authority and he does not have anybody to report to. If we had any grievance we had to talk to him only.

Do we pay the courier charges for this sort of service and attitude? Does their responsibility end with dropping the package where ever they find it convenient? Who will be responsible if we end up losing our merchandise?

If anybody wants to reach me, i am available on [protected]

Tracking no.: amd16440223
Courier place of delivery: ahmedabad to mumbai
Date: 28/05/2018
No received till: 01/06/2018 (1:30 pm)

I gave the courier for delivery to ahmedabad office however the courier not reached till the aforesaid date. On inquiry the guy at ahmedabad office told that once the courier is dispatched from his office he hold no responsibility for the same and contact at mumbai office. I mean how he hold no responsibility when the consignment invoice is given by him.

On inquiry at mumbai office he told that "sir woh delivery boy ki tabiyaat kharab ho gayi thi n issiliye courier deliver nahi hua". I mean no courier delivered since then. When asked what about today on that he told "sir light aati hai phir batata hoon". I am really worried about these guys service.

Updated information is courier not yet delivered.

Product has been booked from bengaluru on 24-may-2018 and reached to kukatpally hyderabad on 29-may and when i called there on 30-may, they were saying they will deliver on 31-may and that too not in my location. Again when i called them, i will come and pick up, they send back to balanagar branch which is far from my address.
If they are not delivering on the mentioned address then why they are taking a product for delivery. They should deny at the time of taking the order.

Now i have to deliver to my client which is crucial for their business, please take a legal action on them.

Tracking no, - vpl[protected]
Consignee:- royal hub bsr
Weight :- 450grms,
Address :- 317/02 nazeempura bsnl telephone exchange bhoor bulandeshar, uttar pradesh-203001.

This was a return order parcel to seller which i had purchased from amazon.

On 14/05/2018 parcel was given to professional courier office in mira road.
On 15/05/2018 parcel was dispatched from mira road mumbai to delhi,
And on 17th may 2018 received in delhi,
On 18th they despatched it to mumbai.

After 10 days when my parcel not delivered yet, on 24th seller contacted me so i called courier office.
At that time they told me we dont have service in area address mentioned on your parcel, it had came back, come and collect your parcel.
No body called me to inform if they were not able to deliver my parcel.
If they dont have service in address i mentioned wht did they accepted it, its common senses.

In tracking they mention false comments, they thav mentioned 'door locked' on 26th may for parcel return, when i was at home whole day as it was saturday. And received other delivery orders.

In evening when i visited their office they handed me parcel in very bad condition.
When i checked that my parcel is totally damaged.
They damaged my parcel in transit and then returned it to origin office.

No body call between 11 days about my parcel till i contacted them they just damaged, i want my product value and delivery charges back.

The above subject mrt no. Urgent document we confirmed and send through ur courier office copy shop arumanai kanyakumari district 22nd may'18 submitted document and he confirmed tirunelveli district will reach 23rd not delivered ur team called and informed it will deliver 24th at 2:00pm not delivered we ask he confirmed come and collect from our office. Is the delivery performance from ur service. We frustrated and went copy shop arumanai contact no. [protected] check with them they answered u call directly we are not responsible we are the service centre and arrogantly replied we dont want to answer ur question where ever u want u complaint eventhough not consider for ladies is asking i felt unhappy for ur service, and very harshly replied ur service centre. Pls take action on it and reply my shipment status my friend was travelling on night to dubai how i get the document. Iam staying in dubai.
Its ur team wrong commitment and not delivered now u dont delivered the same location my friend already left u deliver directly to dubai.

Dear Sir/Mam,

This is to inform you that i booked one parcel from your courier service but our consignment are not received at given address as per detail given below:

Tracking no. KUR[protected]
Parcel Weight 600g.
Date 17/04/2018
Consignee Name Shini Mejo
Parcel booked Mumbai to Bangalore
Consignee Address 412, Ansal Forte apts.
16/2A, Rupena Agrahara, Hosur main Road, B/h Central
Silk Board, Bangalore-560068

You are requested to refund for my parcel its cost of Rs. 650/-+100/- shipping charge.

Kindly look into this matter ASAP.

Regards,
Monika Gupta
Call: 91+[protected]
Email ID : [protected]@gmail.com