The Professional Couriers Complaints & Reviews

My consignment has reached Hyderabad, Madhapur area on 5th July 2018 but it is still not delivered. Their customer service team is the worst one I have ever spoken with and definitely not helping. Their head office number is permanently not reachable. Even if you write to them, they forward your email to a address that doesn't exist. I don't know at this stage what I need to do to get my consignment.

I am supposed to get a parcel from Bangalore shipped on 19th June but till now I have not received it. I stay in Jorhat and the last update is for 21st June and it says received at Guwahati but they still have not despatched it and today is the 8th of July. I called the Guwahati branch and they said they'll get back to me but they never did. I called them again but they keep hanging up my calls. I emailed the head office to look into the matter. They directed the Guwahati branch to send the parcel urgently but after one day, my tracking details are not showing on their website. This seems so suspicious to me now. I asked the head office again but no response from their end now. Tracking number is HRD74729290. Please help as it contains my baby's stuff 🙏

Your Order# [protected] shipped via AWB# (Professional(Ruah Enterprises)) MAA[protected]. Package is not delivering by the delivery agent he asking me to go there office to collect the package, Why do they take order if they cannot deliver the product how do government give permission to this kind of waste service

Phone ; [protected]. If the package is not delivering I will reach out to consumer court

I send a courier from palakkad to noida ref no PGT325810, actually my medical reports are in that courier fro claiming . i send on june 23 2018 and today july 7 2018 still not received on delhi, i informed the courier office they have no information regarding the courier how they are treating such like this, how will i trust this courier, i have send the original documents how will i get the original . if the courier company has a facility to rectify our complaints kindly do the needful .

A parcel was sent through Professional couriers from Trichirapalli, Tamilnadu with No, TRZ 15430902. Tracking data reveals that item has reached Agra on 26 Jun 18. It was not delivered to the address till 03 Jul 18, after which I could trace and found a phone No.[protected], bearing Professional couriers, Agra. I tried to contact that number at least 10 times to find out whereabouts of parcel, no proper response from the centre. Initially I was told the parcel cannot be delivered, because it is a non deliverable zone. I requested them to deliver nearby so that I can come and collect at that point. Even this was told to me after I call that centre many times. There is a mobile number written on the parcel, the distribution centre never bothered to contact at least once. Since 04 July 18, I tried to contact many times, and now they say, that the parcel is not found but reached Agra. They give me a mobile number [protected] and asked me to send details of the courier. I also send SMS to that number through my mobile number, still no contact till this time I am raising this complaint. Kindly initiate necessary actions to get me the pack.It was on my name R.Sridharan at the following address:-
NARESH PROVISION STORE, TATA GATE,
FATEHPUR SIKRI ROAD, AGRA 282008
BEARING MOBILE No. [protected]

A parcel was sent through Professional couriers from Trichirapalli, Tamilnadu with No, TRZ 15430902. Tracking data reveals that item has reached Agra on 26 Jun 18. It was not delivered to the address till 03 Jul 18, after which I received a phone No.[protected]. I tried to contact that number at least 10 times to find out whereabouts of parcel, no proper response from the centre. Initially I was told the parcel cannot be delivered, because it is a non deliverable zone. I requested them to deliver nearby so that I can come and collect at that point. Even this was told to me after I call that centre many times. There is a mobile number written on the parcel, the distribution centre never bothered to contact at least once. Since 04 July 18, I tried to contact many times, and now they say, that the parcel is not found but reached Agra. Kindly initiate necessary actions to get me the pack.

I have returned an product which was ordered online via firstcry by using professional courier. Its been 15days since it dispatched, still the tracking staus shows in transit. I am unable to get refund because of this.also i registerd complaint in professional courier website. No response from them either
The consignment details is provided below
Consignment no. KRN2771518

I am supposed to get a parcel from Bangalore shipped on 19th June but till now I have not received it. I stay in Jorhat and the last update is for 21st June and it says received at Guwahati but they still have not despatched it and today is the 7th of July. I called the Guwahati branch and they said they'll get back to me but they never did. I called them again but they keep hanging up my calls. I emailed the head office to look into the matter. They directed the Guwahati branch to send the parcel urgently but after one day, my tracking details are not showing on their website. This seems so suspicious to me now. I asked the head office again but no response from their end now. Tracking number is HRD74729290. Please help as it contains my baby's stuff 🙏

Sir, i am a regular user of professional courier[protected]. I sent a letter document to my brother's son mr. R. Narasimhan to hyderabad miyapur. It has not been deliver till now.[protected] time 6.56pm.

I am put into great difficulty now. Please advise me when it will get delivered.

I am really upset about it.

R. Seshadri
[protected]
[protected]@gmail.com

I have to get parcel from hyderabad it is a food parcel. I have clearly mentioned the address in jaipur. Every day i am tracking where the parcel is they have dispatched to a different city. After making many calls and spending many days. After 10 days i received call stating that it is in no service area come and collect in courier office. Bloody cheaters i wanna sue on this professional courier it is not professional courier it is unprofessional courier. Now i came to know any ways brand is brand. Dear friends go with dtdc or some other. I faced many problems still i didn't receive my parcel. They are saying that to come and collect parcel or else they will return it to from address. They are very unprofessional and bloody # people.

I sent one packet containing urgent required medicines & other eatables addressed to my daughter soneeta das, house no 2, vinyas residency, jp nagar, bangalore-560078 with complete address on 24/6/2018 through professional courier, baripada no-bar138921. It was assured that delivery should be made latest by 27/6/2018 or possitively on 28/6/2018-thurse day. But to my utter surprise the packet kept at bhubaneswar till 28/6/18 and sent to visakhapatnam for which delivery become uncertain. I express my deep discontentment for such carelessness of the courier company. Suahanta kumar das-mobile no-[protected].

My consignment note number hyd66912132 consisting of one important official letter was booked at aramghar, hyderabad 500052 and was to be delivered to tirumghery, hyderabad 500015. the parcel has reached tirumulghery, secunderabad but they are not taking any action to delivery the parcel inspite of reminding them every day at their tirmulghery no.[protected]. their behaviour is also very rude.

Complaint raised before mar'[protected]

Very frustating to note the complaint is not given importance even after 4 months of missing or stolen notified. Let us know the next level of escalation. It is very clear that the kgs submitted and kgs delivered doesnt match. Which means someone in between has stealed the antiques. Can i get a escalation contact to whom this can be escalated pls?

A typical middle class people trust organization such as yours and this is very disappointing

Date:28 june 2018

I had a courier from kodaikanal delivered to me this afternoon around 1pm. The contents includes 5 ltrs of honey (4 bottles of 1.25ltrs) and two bottles of aloe vera gel. The courier was sent on 26th june 2018. When the courier boy delivered the package he asked us to open the package as soon as possible as it seemed to be damaged. It was really shocking to see that the lids of two honey bottles were slit in the top and all the honey were overflowing. Also one of the aloe vera bottles went missing and the other one with a broken seal and spilt gel. It's obvious that the courier people had opened the package to see what the contents were. I completely trust the store from which i had brought the consumables as i had been getting them for years. The professional couriers says that it would have happened only during packing or unpacking (To be noted that the courier boy gave us saying it as damaged and also i don't think courier shops take in damaged packages). So there is no chance of mistake from our side. The weight of the package is 6.1kg and the bill ref number is kod1192387
From : sathish-kodaikanal
To: narasimman-chennai
This is very big disgrace from the side of the professional couriers and please take necessary action against them.

This to complain that my courier was delivered from rajkot to meerut on 5 june and it had to be delivered within 4 5 days but i still haven't received it. The officials are saying that it had been lost but it is very important business product
Please it is very urgent... Help me do as soon as possible

If you want to contact me call me at [protected]
Mr. Anuj gupta
Meerut..

The courier was booked on 19th of June at 07:05 PM from Coimbatore to Hyderabad. The courier received Hyderabad on 21st of June i.e, Thursday. Till 27th June 1:30 PM, I didn't get any of the update on delivery when I'm out of place for personal reasons, the delivery person came and returned back. When I ask them to come by tomorrow they were neglect to deliver the parcel though the mistake is from your side by delaying to deliver it for the. Also ask me to come and collect the parcel. I'm new to the place and also I don't know the route then How could I go and get it?? We are using the service for emergency purpose, Is it the way to response the customer?? Please help me to get the parcel ASAP which is most important. Please find attached receipt of booking.

An agarabathi packet on my behalf was sent by m/s. N. K. Subbaiah & sons to my in-law sri. B. V. S. Subbarao #1403 "c"block aparna sarovar - grande, nalagandla, hyderabad - 500 019 mobile no.[protected]. The packet was couriered through professional courier bangalore on 12.6.18 elr no.[protected] it has not been delivered yet. Pl resolve. Hanumaiah m. Balgalore [protected]

I received a courier with consignment no:blr[protected] from bangalore. They didnot even called me and bothered to ask where i am located. They send me a message stating that i live in a area of no service.
In the evening they called me to come and collect the courier since it is no service area.
For the past one year i stay in this area which is very near to a famous resort. It is very easy to find my house since i stay near the resort.
When i queswtioned about no service area the woman who spoke to me gave the phone to the another lady called sangeetha. Both of them responded in very irresponsible way, coerced me and told me that they would send back the courier.
Having used professional couriers for many many years i am very disappointed. I have experienced this only in tiruvannamalai branch.
Why do they lie to me that this is not service area? Kindly answer me. I am feeling very disapppointed with your staffs. They spoke to me very impolitely.

I didn't receive my parcel.It was dispatched on june 9th and till now not delivered. It was in kukatpally since 3days and they disnt even bother to deliver. I called them many times but they were not answering.They cut my call if i call them back. They disnt even bother to track my parcel. Is this the way they behave.very unprofessional.Why should they take parcel if they dont deliver to the location?my consignment num is PAT50162538. Plz take necessary action and make the product delivered. Thank u

I courier the package on 11/06/2018 its being week and above but still my package is not delivered. Also the attended there in sasane nagar, hadpasar office is very rude. I am calling them everyday but till they have not delivered my package.

Also I am not able to track my package using their website:http://www.tpcindia.com/Default.aspx

They are so irresponsible that they don't even care to give rubbish replies.

Tracking no : PUN[protected]
Name : Yogesh Bagul