The Professional Couriers Complaints & Reviews

Hi,
I am Manoj, want to raise a high priority complain against Professional Couriers. I had one important courier to be received and it was delivered from source location on: 2-July-2018 and received at destination location at Pune Pimple Saudagar branch on 5-July-2018 through Pune Pimpri head office branch. The person who was appointed to dispatch this was even not came to at mentioned address and delivered the courier to someone in-authorized person who was not entitled at all to receive it .

Sir,
My parcel with tracking no. IDR70003781 has been resting at Noida since 19th July which was sent from Indore on 13th.
The Courier person saying that we do not deliver in the mentioned sector in Noida i.e. sector 78
My question is--
1) they already delivered at this sector earlier also
2)
If they do not deliver then y din't they said this before taking the parcel...
This way the consinee as well as the consigner both are in trouble..as the parcel is nowhere n payment has been done...
They r nt even ready to deliver it to any other location.
Plz solve this Matter n reply positively
Regards

My advocate, Mr.Premkumar sent a document through Professional couriers, Kilpauk, Chennai to be delivered to my wife, Dr.Usha John, AGAPE, Pattariyil, Kattayikkonam, Trivandrum-695 584.The letter reached their office at Venjaramoodu, Trivandrum about 10kms away from our home.They informed that we are required to collect the same from their office at Venjaramoodu and they didn't deliver it at our home.
This is very poor service.Kindly address this issue.

A courier was sent addressed in my name and the hospital I am working in muvattupuzha. It was sent on 17th from kollam. It was not delivered and neither did i recieve any call regarding delivery. On 20th i went and enquired, i was informed that it was delivered on 18th. The signature of the reciever can't be identified. Tracker id of my courier KLM 1920887.

Dear Team

I Sapan rathore lodging this complaint on behalf of IDBI bank Sarthana Branch Surat.
We had dispatched professional courier 13 days back and it is not delivered as per recipient. No proper response from courier team.
Details are given below.

POD:SRT[protected].
Dispatched from:IDBI BANK SARTHANA SURAT
DISPATCHED DATE:07/07/2018
Dispatched to :SBI BANK BHESAN, Junagadh.

Regards,
Sapan Rathore
ASST. Manager
IDBI SARTHANA
Surat
#[protected]

I'm sending my courier from salem kandampatty bypass centre to thirrusur IES public school .Chittilapily. but the consignment no. SLM[protected].shows the status Of delivered on July 9th.but the courier not received by school till now. If I'm written any default address they call him to me and send my things return. But till now it's not done by ur.pl search my things. And return to me. Becos from address and to address both r clear. If any Pincode problem the send to me again .

I send a courier to kondapur through professional courier... courier reacted to d desired centre by 10.. but yet not been delivered to the address mentioned on d courier... tried calling btane manager and other mentioned no. They don't even answer the calls... wen the trcakon courier company contact him regarding the pending order they just say it will be delivered today n all...
It's already been 10days.. I need it to be delivered now.. and want to file complaint against the concerned persons attached below ...

Advocate Priyanka aneja
[protected]
Delhi

Its a worst courier service. Customer Service as well as the employees are not responsible. I am a victim of this two times.. Package was sent back, and was circulated in my area without any efforts of reaching me. There is no way you can get a good response from their contact numbers. First of all, they wont pick-up the phones. Even if they pickup, they are unprofessional and rude - never gives proper response. Companies, vendors and individuals should stop such worst service for saving few pennies. Its really frustrating for your customers and finally the companies/individuals who uses these kind of couriers will lose their dignity and business.

Dear sir, last Friday(13.07.18) one parcel sent by my area manager from madurai to Dindigul address, but till now they did not deliver to my address... My address is near 1 km from courier head office, 2 times I cantact office, they told me if possible please collect my parcel at office, but courier sent door delivery... Please verify that and kindly do the needful... My booking id number 45578449.

My courier consignment number bcr46668 i placed the courier on[protected]. I am enquiring from 7th of this month onwards to nellore office and hyderabad office. They are saying that courier is missing we are trying to find out the courier. Please make need full favour to me. Please provide reply to this and provide confirmation.

And also send customer care number if available to communicate directly on these type issues.

I booked a document in Premium service and was promised delivery in 48 hrs. Today is 4th day and the package is still not delivered. No one responds to calls made to customer care or support nos.

The service stinks. The Professional Couriers people are a bunch of thieves and criminals cheating customers of their money and deceiving them with false promises.
Vinay

I have sent 3.4 kg parcel which contained lenovo laptop and accessories like laptop charger, laptop power chord, hard disk drive external 500 GB and HDD cable from Bangalore to Adoni.

Details of consignment :
Couriers : The Professional Couriers,
Opp Brookefield mall, Brookefield
Bangalore 560066.
Consignment number : BLR[protected]
Consignment sent date : 9th July 2018
Consignment received date : 13th July 2018

Upon receiving the parcel, we found 500 GB external HDD was missing inside the parcel box. Some one has teared the box and took the item inside it. It costs 3500 rupees.

Please advice how and where to book a complaint on this.

On[protected], we have a parcel from Mandya to Chalakudi tracking number:MDY2114475, valued for Rs.40000/- surgical instruments.We dont yet received that item yet, and not get any information about that parcel.We called more than 150 times for this parcel to their all branches in mandya and kerala, but no one gave us any information and behaved very bad when we call.Also we complaint by professional courier online complaint, but not get information.
same as this on[protected] we send an item from chalakudi to bubhaneswar, not received the item there and here also.called too much times.
No one give any details that item is lost or misrooted, We have a loss for Rs.60000/-as on both parcel.

My consignment has reached Hyderabad, Madhapur area on 5th July 2018 but it is still not delivered. Their customer service team is the worst one I have ever spoken with and definitely not helping. Their head office number is permanently not reachable. Even if you write to them, they forward your email to a address that doesn't exist. I don't know at this stage what I need to do to get my consignment.

I am supposed to get a parcel from Bangalore shipped on 19th June but till now I have not received it. I stay in Jorhat and the last update is for 21st June and it says received at Guwahati but they still have not despatched it and today is the 8th of July. I called the Guwahati branch and they said they'll get back to me but they never did. I called them again but they keep hanging up my calls. I emailed the head office to look into the matter. They directed the Guwahati branch to send the parcel urgently but after one day, my tracking details are not showing on their website. This seems so suspicious to me now. I asked the head office again but no response from their end now. Tracking number is HRD74729290. Please help as it contains my baby's stuff 🙏

Your Order# [protected] shipped via AWB# (Professional(Ruah Enterprises)) MAA[protected]. Package is not delivering by the delivery agent he asking me to go there office to collect the package, Why do they take order if they cannot deliver the product how do government give permission to this kind of waste service

Phone ; [protected]. If the package is not delivering I will reach out to consumer court

I send a courier from palakkad to noida ref no PGT325810, actually my medical reports are in that courier fro claiming . i send on june 23 2018 and today july 7 2018 still not received on delhi, i informed the courier office they have no information regarding the courier how they are treating such like this, how will i trust this courier, i have send the original documents how will i get the original . if the courier company has a facility to rectify our complaints kindly do the needful .

A parcel was sent through Professional couriers from Trichirapalli, Tamilnadu with No, TRZ 15430902. Tracking data reveals that item has reached Agra on 26 Jun 18. It was not delivered to the address till 03 Jul 18, after which I could trace and found a phone No.[protected], bearing Professional couriers, Agra. I tried to contact that number at least 10 times to find out whereabouts of parcel, no proper response from the centre. Initially I was told the parcel cannot be delivered, because it is a non deliverable zone. I requested them to deliver nearby so that I can come and collect at that point. Even this was told to me after I call that centre many times. There is a mobile number written on the parcel, the distribution centre never bothered to contact at least once. Since 04 July 18, I tried to contact many times, and now they say, that the parcel is not found but reached Agra. They give me a mobile number [protected] and asked me to send details of the courier. I also send SMS to that number through my mobile number, still no contact till this time I am raising this complaint. Kindly initiate necessary actions to get me the pack.It was on my name R.Sridharan at the following address:-
NARESH PROVISION STORE, TATA GATE,
FATEHPUR SIKRI ROAD, AGRA 282008
BEARING MOBILE No. [protected]

A parcel was sent through Professional couriers from Trichirapalli, Tamilnadu with No, TRZ 15430902. Tracking data reveals that item has reached Agra on 26 Jun 18. It was not delivered to the address till 03 Jul 18, after which I received a phone No.[protected]. I tried to contact that number at least 10 times to find out whereabouts of parcel, no proper response from the centre. Initially I was told the parcel cannot be delivered, because it is a non deliverable zone. I requested them to deliver nearby so that I can come and collect at that point. Even this was told to me after I call that centre many times. There is a mobile number written on the parcel, the distribution centre never bothered to contact at least once. Since 04 July 18, I tried to contact many times, and now they say, that the parcel is not found but reached Agra. Kindly initiate necessary actions to get me the pack.

I have returned an product which was ordered online via firstcry by using professional courier. Its been 15days since it dispatched, still the tracking staus shows in transit. I am unable to get refund because of this.also i registerd complaint in professional courier website. No response from them either
The consignment details is provided below
Consignment no. KRN2771518