[Resolved] Think & Learn / Byju's — cc avenue failed upi transaction (fraud)
Dkdkumaran029 on Sep 25, 2018
I've tried making a upi payment to think and learn pvt ltd of rs. 19000 via cc avenue and transaction stated as success but as per byjus the amount was never received by them. I have already shared the txn id with the company yet they are denying the same
I need an written acknowledgment from your end stating the amount was never credited to your a/c so that i can same forward it to my bank. Bank wants the documented details on the same. This have become too complex and for your payment i have to suffer. This is the mental harassment/trauma for me begging for my own amount.
Please help with required documents.
Complaint marked as Resolved Sep 26, 2018
The amount was stucked with ICICI payment gateway which was reversed back today. Hence closing the complaint.
[Sep 25, 2018] BYJU's customer support has been notified about the posted complaint.
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