[Resolved] Think & Learn / Byju's — cheating and fake promising. | |||||
Dear sir / madam. Over a month back i paid 20k for the byjus app subscription. The application that i downloaded has couple of videos but the other service that they charged me for is never been provided, they have promised me a 1 to 1 conference call with my child by one of their tutors to clear any doubts if the child has, and regular test and exams which never happened., there is no assignments, no regular tests. The entire system has made fool out of me. It been ages the team has called my son to esquire about his doubt. Pathetic service. Was this information helpful? | |||||
Sep 26, 2018 Complaint marked as Resolved I received a mail from byjus regarding the compliant generated. The phone number registered with byjus was quite a old one which went non serviceable long time back. Hence team was unable to co ordinate. The phone number is updated and my kid has already got a call from their mentoring department. BYJU's customer support has been notified about the posted complaint. | |||||
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2nd Floor, Tower D, IBC Knowledge Park, Bannerghatta Main Road, Bengaluru, Karnataka, India - 560029
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Mood. Rihan malik
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