Thyrocare Complaints & Reviews

I am Vrushali Bamne (AF527) working in your prestigious organization with sincerity from July 2020.

This is to inform you that I have not received many of my payments properly yet. Even after asking for salary calculation they just ignore and don't revert to me and I receive incomplete salary information.

My present salary( From December 2019) was put on hold and from last 10 days with no official notice work is not assigned to me.

I am asking to my incharge Komal, Pranali, Pratiksha, Govind regarding this issue. As no one is responding to me.

I have not committed any mistakes from my side still with unproven reason my salary is on hold and my ID is blocked.

Please note that the things are intentionally creating mess with no apt reason.

Kindly please revert on this matter as soon as possible.

I booked above package and the technician came 9th Jan to collect sample, and I have made payment on the same day. As of now I didnt receive any report after 2 days. Contacted customer care with all the evidence of transaction including bank statement. They are repeating they didnt receive payment

I booked test under mentioned order on 8th Jan 2021 for appointment on 9th Jan. I had made payment online on 8th Jan itself.

Today is 9th Jan and I have not recieved any confirmation on sample collection. I have been your te through watsapp and no confirmation at all.

I have cancelled the appointment and now waiting for confirmation of refund of money.

Can someone please confirm refund initiation of my money. I am really sick and tired of chasing

Hi, we booked 4 argoya-x blood tests and a few add on tests. The lab mixed up samples. And sent me different readings of the same test in two copies of the same reports. The difference was too huge. The files had been manually hacked. They had earlier made mistakes in patient age and name also but later when I saw the readings itself hand modified in two reports I understood they had goofed up our samples. They created Chaos as some readings...

Mene sunday ko test karbaya tha morning me three day complete ho chuke he but report nhi aya

I got the covid anti body test CLIA done from thyrocare. I didn't receive my test results yet. Not the soft copy or the mail. Can you please send it. Name - Rajashree P
Phone number- [protected]
Email - [protected]@gmail.com

I have done the payment 25.11.2020 and the Blood sample collected at 26.11.2020. By the technician Mr. MUTUKUMAR. They told me i will get the result maximum by 72 hours.but i got intimated messages the sample has been collected at 27 16.43 with fasting .

I called the customer care, they said still they did not receive the sample. So no reports are available.i could not able to take the medicine because of that report.

This is the worst lab i have seen in my life.

I made a big mistaje to choose thyrocare to take the test.

If anything happen to my health thyrocare is full responsible.

I have paid online Rs. 2200 for 2 persons teat against Arogyam 1.2 online
Sample also got collected now you ### people are again asking for money.

Is this kind of fraud or cheating you guys do.
If my issue is not resolved in 12 hours i will go ahead and complain to CONSUMER FORUM...

I have booked test from thyrocare but they have not provided invoice copy to me for test reports, only amount collected is shown in customer details sections.

I need invoice copy to claim in my company.
Sample Barcode - P6390836
Lab code [protected]/A1539

I Kamlesh Kumar from past three days have been trying to contact mr.purshottam having mobile number [protected] Address 825, 35thmain road, jeewansathi colony, 1st phase, j.p nagar Bengaluru:-560078
I had been refered to this above gentleman by one of my relative Mr.Nirmal Kumar three days back .
I request your kind self to please not engage such irresponsible person as your agents, I have been kept waiting hungry from past three days even after confirming about the appointment a day prior, I have never seen an irresponsible person like him in my life, The above gentleman doesn't pick up calls the next day after confirming the appointment but when called from other number he responds immediately with the text messages clearly indicating his irresponsible behaviour.
I will be shaing all the details of our correspondence through my legal notices to all of your concerned department of this gentleman's behaviour very soon,
I request your kind self to look into the matter & time being kindly see to it that agents like these dont be given a chance to play with the health of people with this kind of irresponsible behaviour.

[protected] Forwarded message[protected]
From: Kamal Khanted
Date: Fri, Oct 16, 2020, 09:31
Subject: Complaint against your thyro care agent for his irresponsible behaviour
To:
Cc:

I Kamlesh Kumar from past three days have been trying to contact mr.purshottam having mobile number [protected] Address 825, 35thmain road, jeewansathi colony, 1st phase, j.p nagar Bengaluru:-560078
I had been refered to this above gentleman by one of my relative Mr.Nirmal Kumar three days back .
I request your kind self to please not engage such irresponsible person as your agents, I have been kept waiting hungry from past three days even after confirming about the appointment a day prior, I have never seen an irresponsible person like him in my life, The above gentleman doesn't pick up calls the next day after confirming the appointment but when called from other number he responds immediately with the text messages clearly indicating his irresponsible behaviour.
I will be shaing all the details of our correspondence through my legal notices to all of your concerned department of this gentleman's behaviour very soon,
I request your kind self to look into the matter & time being kindly see to it that agents like these dont be given a chance to play with the health of people with this kind of irresponsible behaviour.

Dear Kamal,

Thank you for writing to us about your concern.
Inconvenience caused to you is deeply regretted.

We have forwarded your complaint to redressal team and they will investigate on the same.
They may contact you for any additional information they may require.

We require your kind cooperation for the same.


Yours Sincerely,

Jitesh Patil
Executive | Customer Support
Email id : [protected]@thyrocare.com
WhatsApp : [protected]

From: Kamal Khanted
Sent: Friday, October 16, 2020 9:31 AM
To: [protected]@thyrocare.com
Cc: purushothama.[protected]@thyrocare.com
Subject: Complaint against your thyro care agent for his irresponsible behaviour

Show quoted text

According to Thyrocare, reports are generated within 72 hours. But even after 96 hours the sample is not processed. I have been asked to wait indefinitely.

According to research content available on the web, the results are altered by delay in processing. So the results cannot be trusted. Refund the amount asap, otherwise I have no option other than approaching consumer court.

Order ID: B43557

Hi,

Thyrocare promised 72 hours for providing soft copy of blood report, but even after 4 days, they are not able to provide a timeline for when they can provide the soft copy.

Thanks
Reeta

Dear sir/madam,

I have recently got a package for checkup from your lab for myself and my wife on 26th august.

I was told about the package of rs.1500/- to which i agreed and on the next day our samples were taken as promised by lab. On asking for the receipt i was told that it will come along with the reports on the same day after 6 pm online.in spite several reminder the report did not come and came only...

I have done my test on 31st july i paid 75 rs extra for hard copy of my report but still waiting for my hard copy report, yesterday i consult with my doctor i did photocopy and i paid for it, thyrocare lab is 35 metre away from my home. 2 days before i watsapp them to send my reports they said they will send but they didn’t today is 11th day of my test they said u will get ur report in 4 to 5 working days.

Respected sir

My name is harish my residence is nfc nagar near ghatkesar i am going to give u a complaint about thyrocare ghatkesar branch in that branch he is taking 3000 per head for clia antibodies test actually in any other centers just 1200 only.. Very high cost so i will never recomend thyrocare in future also. They are talking ruthlessly thyrocare ghatkesar branch owner name: vittal

I booked the Aarogyam X package for me and my grandfather under order ID 78A9F1.

The executive who came to collect the blood Shahabuddin Ansari collected my blood sample and did not mention about the urine collection, he ###ed my grandpa who is 87 4 times and he could not find the vein, the order was prepaid online.

I had asked for a new technician/collector to come the next day and collect it, I will make my grandpa fast again for 12 hrs, the executive Shahabuddin Ansari without my knowledge created a new order id F53CC9.

The new technician Miraj Sheikh was able to collect the blood of grandfather in first ###, After collection he informed to do payment and I was surprise since I had already done the payment, I called the contact  center and they said please pay you will get the balance refund in 8 to 10 days, I asked him I will pay but I have to raise a complaint, the call center executive informed you cant raise a complaint as we are already going to refund you the money.

I thought everything was done now, then I get a third SMS from thyrocare with new order ID 293E88 and I was like everything is done, then I get a call from a call center executive who is asking me to make payment since Shahbuddin did not do entry for the initial order and I will again get refund for the original order, I denied since I had already paid extra and am waiting for refund.

Then Mr. Shahbuddin Ansari called me and is asking me to make payment for the new order id that he created 293E88 and i politely informed him I cant make the payment to which he said then we cant make the entry and your money will be refunded for the original order and you wont get the report.

Seriously i had to fast for 12 hours give you 4 test tube of blood and then pay you extra for something that I have not done and then you again ask me to pay extra.
I need a solution to this a.s.a.p.
Regards, Gaurav.P[protected]

Myself pinky kanojia residing in mira bhayander area in thane. I will be very short & crisp in my description that how thyrocare lab midc turbhe in thane is doing blunder/scam and generating false positive report. My husband mr. Nitin kanojia works in merchant navy so before leaving for abroad aviation industry need covid-19 test of 72 hours validation. My husband company told on 4th june to get him tested at their approved lab at powai for...

Hi all, i am suggesting never go for thyrocare service. I booked a package online they give me a date after a week due to lockdown i agreed but before one day of test person calling me for nagative reply that this date is full. After a week they are replies with out apologize. Very bad service by thyrocare lab.

Its been almost a month now, and i too have not received my refund of 4500/- for the covid-19 test, which they could not provide at navi mumbai. They dont reply to emails and claim 7 to 10 days processing time. Never doing any tests with them again.

Order no.68co4b

Sir
From bio diagnostic centre coonoor nilgiris tamilnadu

I sent a thyroid and hba1c sample on 18/5/2020 but still now i didn't
Receive my reports patient needs the report urgently no proper response
In coimbatore thyrocare centre, if this kind of delay happens how can we continue to send samples and how will the patients will consult the doctors
In the appointment time so kindly verify the problem and release the reports
Immediately very poor service