Thyrocare Complaints & Reviews

I already filed a complaint against sample collection centre of patna, in addition to that thyrocare customer care mumbai was denying that any sample has not been received yet at their testing centre and it's still pending, it has been more than 48 hours since the sample was collected. Customer care was not very informative about the status...

It has been 48 hours since my sample was collected and after that today the designated personnel is saying that they will not give the rt pcr report, please take strict action against them....

I am booked a test in thyrocare in katihar bihar, i made a call [protected] to this num they send a boy and take a sample of blood test they told me that reports will come after 48 hours, we called after 48 hrs they said its not come yet, i called back again after72 hours they were very ###ing rude, they were not picking up the call and the guy he said, tamasha karte ho tum log aao report le ja apna. What the ###, what kind of staff you are...

I called Thyrocare care bhopal unit .. as i feel like i am covid positive so i had to tested thyroid and rtpcr along with maleria antigen test . I had a conversation with a member of Thyrocare .. he assured me that i am coming at night .. I waited he didn’t come .. next day i again called him and asked for the test ... he gold i am coming in evening .. what the hell with the Thyrocare .. are nh service nh de skte to fake assurance to mat...

My RT PCR covid swab sample was collected from home on 20th April, 2021 and its been 3 days i have not yet received the report. My symptoms are getting worse each day due to this delay. I cant get medicine without the report. It should have been done within 24 hours but why is there such a big delay???...

My order ID is VL3A7064. I booked a test with prepaid payment of ₹2685/- for my mother for on date 13-April-2021. The test should be done on 15-April-2021 at 8:30am (schedule time). But your technician didn't came and not even called me. It's been 4 days now and I didn't got any call or mail from your company.

I am trying to contact your call centre executives but they are not responding satisfactory. I don't want to reschedule...

I have receive pathetic service from Thyrocare over last 15 days where they’re reports at consistently delayed. On my latest experience for my son’s Covid report, it’s been over 31 hours since the sample was taken and there is no sign of any report. On one side the government is giving directive for a must release of Covid reports in 24 hours and on the other side, the customer care and sample collection center keep giving me their...

Hi,
I am writing to inform you about pathetic inhumane treatment with covid patients who are opting for your services.
PFA the call recording of the call with Mr Amitesh from thyrocare.
I am a covid positive patient, my father is admitted in ICU and my sister is also showing symptoms of Covid. I, my father and my mother had got covid RT PCR tests done through Thyrocare itself (on 7th and 9th respectively). We are residents...

On March 31, 2021, I had made an advance payment by bank transfer for medical tests (VLC479D5). Thyrocare could not arrange a sample collection on time (claimed no technician, no supplies available) and after trying for two days, I requested a cancellation of the order with a full refund.

Customer service responded on April 1 and promised refund within 2-3 days. No refund has been made so far (April 15), and Thyrocare
customer...

I had booked for services against order no VL2B2660 and paid 360 INR
they have not honoured the services and it was purely their internal system issue for which they are not refunding my amount...

Sir,
I, Dr. Sandip Karmakar booked a slot from 6 am to 7 am for some blood investigations of my father(Joydeb Karmakar) on 12.04.20121(Order No: D344842) through PharmEasy. But unfortunately no technician has turned up till 08.10 am. My father is in fasting since last night for collection of blood samples. In this situation I would like to complain against the concerned authority for such kind of irresposible activity.
Plz....

Its been 30 hrs after we have given the sample when will you guys respond there is no update no re[censored]. are you guys testing patience of a patient this is horrible I will post everywhere about unprofessinalism of you guys and how horrible the service is...

Respected Sir/ Madam,

My covid RT-PCR test was done on 30th March 2021 and still I'm awaiting a test report from your side. Such Delay in the report is not expected and caused serious inconvenience.

Regards,

Amol Joshi
ph [protected]
[protected]@gmail.com...

Myself and my wife did Covid test on 26-Mar-2021. Since then till today 28-Mar-2021, we have not received our reports.
I have been following up with customer care but not getting proper response.
Branch (Thyrocare Dhokali) from where samples are taken is not responding our calls. We don’t know what to do now....

On 14th March 2021, my mother was severely ill hence, we took her to the hospital. Wherein Dr asked her to perform covid test. Person from thyrocare already came there to collect the sample for someone else so dr asked him to do my mother's test as well. (Which means he didn't come for us specially) still he charged me Rs 2000 for the same test which is done in Rs.980 by thyrocare. This person named Avinash Sarangdhar from Kalyan did not...

This organization believes in malpractices. First their phlebotomist/ technician refuse to wear gloves as per covid 19 protocols, then the next day the company sends an email stating part of my reports have been canceled due to technical issues. What does that even mean? They collected two vials of blood and somehow they could only use one vial for testing. What happened to the second vial? Contaminated? Broken vial? I don't know because...

I was work in thyrocare in 2017 to 2019 THYROCARE technologies ltd juhinagar navi mumbai given 100% but still thyrocare company forcefully they have ask for resign other wise we will terminate you after resigned I have recived only 1/3rd of FNF amount then I have enquired but they not responding properly they have transfer my pf amount to another employee account from last tow years I am trying but they are only said its in process but not...

Hello
I have done my mother's TB gold test in throcare . Second day for billing that person contacted my mother for otp. My mother is not financially literate person so I have told her to ask/consult myself before giving otp details. After that that person got angry and used abusive words and was completely unprofessional . He told that he's getting 100's of call and he did not have time and that they are not robbers or not going...

Hello,

Today i pinged the 'Thyrocare - Lingampally' agent for an enquiry about the 'RT PCR' test cost and details. When it comes to the cost he mentioned that they charge Rs.1200. I have asked him why you are charging more as others charging only Rs.500-750 he responded sarcastically and while i was chattign with him ignored my message and left the chat window.

can you look into this matter as it is not good...

Hello,

I did Booking of AAROGYAM 1.5 (2400/-) for date 3-2-21 at 9:00 am (Order no - VL301562)
No one came for sample collection &Ii didn't received any update till 11 :00 am, i was fasting more than 13 hours.
I tried to book a new appointment on 4-2-21 for AAROGYAM 1.5 but that was removed and I have to select AAROGYAM 1.7 (2700/-) & confirmed the booking
for 5-2-21 9:00 (Order no - VL5CBB64)am sample...