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Times Of India Complaints & Reviews

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Updated: Jun 15, 2025
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Times Of India reviews & complaints page 103

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S
shanis380
from Delhi, Delhi
Apr 6, 2017
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Address: Mumbai City, Maharashtra, 011

I have applied for the 15 months mega offer I paid a cheque of 795, BOI, cheque no.000005, date 13/11/2016, , , ,
I haven't received coupons yet, or when I call on[protected]/66111255,
I was given a complaint no.1386861
No since 10 days 25 to 30 times I'm calling on these no.but nobody attending my calls, what should I do now, frustrated customer, , ,
+1 photos
Apr 06, 2017
Updated by shanis380
Customer care, , No no one is there to attend calls, very bad service,
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    S
    Shalu192
    Apr 3, 2017
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    Address: New Delhi, Delhi, 110083

    Dear sir/madam

    I would like to share that i have taken a scheme which is 15 months from the times of india.
    Still i dont have recieve my coupouns and i am so tired daily drama of your vandor
    Mr. Brijesh kumar panday
    Vandor code[protected]
    Dealer code[protected]
    Dealer name - matadin
    He tell me regular that he do not give me newspaper due to coupouns. And i many times try to your customer care no.
    That is[protected],[protected]. Is not recieve. I attached a copy of subscription order form cum reciept
    Please resolve my complaint and take action agains whos responsible it.
    +1 photos
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      J
      jeneshwar
      Apr 2, 2017
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      Address: New Delhi, Delhi, 110002

      Devender Rana- [protected], collected cheque on behalf of BCCL; Cheque debited from my account on 10.02.17; No response from Mr Rana, stopped picking my phone; Promised 15 days back but not delivered even as on today. Coupons not received till date. Vendor is supplying the newspaper because of my past dealings with him but for how long he can wait. BCCL /TOI subscription deptt need to take up as such type of service from company is not expected.
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        G
        gupta47
        from Delhi, Delhi
        Mar 30, 2017
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        Address: New Delhi, Delhi, 110052

        Hi,

        I was given false information while selling subscription of TOI newspaper as now the vendor is not given any service and i am still paying even having valid coupon's .

        Kindly revert as token of action or i will file a RTI against the same.

        For any help on this case, please reach on [protected] (Rahul Gupta)

        Hope will get a justice.

        Regards
        Rahul Gupta
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          S
          Shashikiran Musloju
          from Hyderabad, Telangana
          Mar 27, 2017
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          Address: Hyderabad, Andhra Pradesh, 5000062

          I stay in Kapra (yellareddy guda ).I was told to pay Rs.600 for 1 year for Times of india news paper by the agent Sudhakar. But after 2 and half months collected Rs.450 for 3 months saying time expired for offer which he did not intemated prior . Not intemated about Time for which I have to pay Rs.450 I. e. RS.150 per month. I can be more clear in next communication. I request to look into it.

          Shashi kiran
          [protected]
          AId:1296603 dated 19/03/2017. Advertisement was booked by paying online Rs.11964/- . The Ad. was to appear in Times of India, Mumbai edition on 22/03/2017. The Ad did not appear on the said date, I request you to refund the amount of Rs.11964/- immediately.
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            M
            Murli Menon
            from Mumbai, Maharashtra
            Mar 25, 2017
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            Address: 421201

            This bring to your notice that a top company/brand like Times of India has a very bad and unprofessional customer care services. I Mr.Muralidharan Menon have been your customer for the past 22-25 years. In the past I never had any problem with service of TOI. But now i am facing a sever problem of service. I shifted from my present address to new address. I was a resident of New Arunoday CHS, Mahavir Nagar, Dombivli(E). The person who is TOI representative his name is Mr.Atul cell No.[protected] and my area vendor is Mr.Jai Shankar lead No.[protected], vendor :21484945, Sub-Vendor:DB1790 Jai Shankar, Depot Code:M0062.

            Now I hv shifted to new address A103, Shree Visawa CHS, Next to Hari Mangal Karyalay, Pandurang Wadi, Dombivli(E). Before shifting I had informed my vendore Mr.Jai Shankar to put my TOI at my new address. The problem is the person puts the paper at around 8.15-8.30 am which is of no use to me because I leave for my work and I stay alone. I requested the vendor to please put TOI aby 7am-7.15am. I also requested the supply person to do so. But he very rudely said that"if you want take or you can directly take it from the vendor. I went and complaint to the vendor but he point blankly refused to do anything in this regard. The supply person didnt put the paper for nearly 4 days and for 5 days he didnt put the Mirror copy. To this I called up Mr. Atul your employee. He didnt even bother to pick up my calls. After 10-15 calls and after sending him messages, he finally called and said that he find a new vendor and also speak to my current vendor and try to improve the quality of his service and ask him to remove the supply boy. After such an assurance nothing happened and now your employee has stopped receiving my calls and I had already asked the person not to put TOI at my place if he cant give me the paper by 7.15 am. Now for the past 2 days i am not getting TOI .

            I am really astonished the way your company's employee, Vendor and the supply person behave and carry a care a hoot attitude. My subscription ends on 31/5/17. I am pretty sure that company of your stature will not take any action against these guys and your customer care wont even bother to even respond back to my complaint. well I will not be your customer any longer. you have lost a customer of 25 years. If it makes a difference then do revert back and take action against the people I have mentioned in this letter. Thanks for now

            Regards
            Muralidharan Menon
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              M
              Manjukumar k
              from Chennai, Tamil Nadu
              Mar 24, 2017
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              Resolved

              Address: 600011

              I have subscribed to times of India newspaper for a year and my subscription ID is 33247158.

              There seem to be a problem some where in thier system or process or with thier dealer that i am not receiving the daily newspaper since last 10 days. I have given a call to the contact number mentioned in the subscription paper and one Ganesh picks and gives lot of assurance without any outcome. This is the third time in the last 8 months that i had to reach TOI.

              I am fed up with TOI, please help

              I am reachable on [protected] / [protected]
              Mar 24, 2017
              Complaint marked as Resolved 
              f
              Even after canceling the subscription, the guy kept putting newspaper at my place. And in the end he took extra money from us. I need immediate refund of my cash! Very upset with the service.. Please do the needful..
              I feel bad to know about so many persons saying they are not receiving properly the paper.i am one among them.is it agencies fault it toi fault.fed up calling the agency.thier no is [protected]..hence forth i had made up my mind not to get or renew toi.it is toi to look after these kind of issues.they should make a decision to cancel thier agency license. I am so upset.please make sure this message is displayed
              NARASIMHAN
              Regret to inform you that, not receiving my subscription copy of TOI & ET from more than two months, probably first time in last 5 years seen the irresponsibility on the part of Times of India group, I have shifted my residence from Dombivli to Thane in the month of August, But unfortunately the matter remains unresolved, mail received from "crm.dsp" dated 0n 9th September by stating extend sincere apologies for the inconvenience caused starting the deliveries from 16th of september email sent by Ms Pooja Viswakarma, but alas no respite yet we are approaching 16th of October, Another mail received on 1st of October by Mr Arun David once again sincere apologies and promise to resolve the issues with in two days, but sorry to state that 13 days had passed yet no supplies of Times of India.My eanest request please look in to this "crm.dsp" department, i think they are really blot in TOI group, My subscription ID number [protected](TOI&ET) from 16/03/2019 to 14/03/2020. Email [protected]@gmail.com

              Problem in receiving daily newspaper - Comment #3560323 - Image #0
              Regret to inform you that, not receiving my subscription copy of TOI & ET from more than two months, probably first time in last 5 years seen the irresponsibility on the part of Times of India group, I have shifted my residence from Dombivli to Thane in the month of August, But unfortunately the matter remains unresolved, mail received from "crm.dsp" dated 0n 9th September by stating extend sincere apologies for the inconvenience caused starting the deliveries from 16th of september email sent by Ms Pooja Viswakarma, but alas no respite yet we are approaching 16th of October, Another mail received on 1st of October by Mr Arun David once again sincere apologies and promise to resolve the issues with in two days, but sorry to state that 13 days had passed yet no supplies of Times of India.My eanest request please look in to this "crm.dsp" department, i think they are really blot in TOI group, My subscription ID number [protected](TOI&ET) from 16/03/2019 to 14/03/2020. Email [protected]@gmail.com

              Problem in receiving daily newspaper - Comment #3560325 - Image #0
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                V
                Vbee
                from Delhi, Delhi
                Mar 23, 2017
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                Address: Gurgaon, Haryana, 122018

                I handed over a cheque for Rs. 993 to a Toi representative around the 20th November 2016 for my subscription starting from February 2017. The coupons i received in January were 11 in number and for Nav Bharat times. I spoke to Rajesh Rathee who promised to send the valid coupons (he collected the wrong coupons from my house) on the confirmation that the correct coupons will be delivered. This happened a month ago and dine i have not heard from him. Then i spoke tohis senior Mr Chander Mohan chibber who promised to look into the matter andl revert. I am still waiting for a response from him. Do you think that this matter can be resolved? How soon? Maybe before this year ends?
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                  P
                  pawankumar adlakha
                  Mar 21, 2017
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                  Address: New Delhi, Delhi, 110059

                  I had applied for Times Of India newspaper subscription wide Reference number [protected] in the month of January 2017. Since then two months have passed away, But I have not received my Subscription Coupons yet. Please take necessary action to resolve my grievance. In the meantime, I tried to contact your customer care telephone numbers, but they are useless for customers.
                  I totally agree with Pawan kumar. I have also paid newspapers subscription no [protected] in Feb 17 and have not received the coupons till 23 Mar 17. There is no response from helpline numbers and even from CRM.[protected]@timesgroup.com. I have rang up TOPAY helpline 10 times and have sent 05 mails. VK narang
                  Dear all,

                  I have subscribed for times of India paper for a year. I received it only 1 day. From then I am not receiving it again. Please look into this.

                  My address

                  Plot no 316,
                  Citizen colony,
                  Road no.1, old alwal,
                  Secunderabad - 500010

                  Regards,
                  Vijay
                  Name -ganesh prasad
                  Add- RZ E18/B Prtap Garden Bindapur village New Delhi-110059
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                    K
                    kumara47
                    from ghaziabad, Uttar Pradesh
                    Mar 21, 2017
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                    Address: 201014

                    I have applied for 15 months subscription for TOI newspaper vide subscription no. [protected] and paid by cheque no. 030023 dated 24.02.2017 .

                    I had specifically requested TOI sale representative to start my paper from 1st May, 2017 as I am presently getting HT upto 30.04.2017 under their annual subscription scheme .But I am sorry to say that despite my request, TOI news paper has been started from 17.03.2017. I do not want two papers (TOI and HT ) at same time,

                    I had told your representative at the time of applying that i have already subscribed for HT upto Apr, 2017 and he assured that there will be no problem and TOI news paper will start from 1st May, 2017.

                    I also tried TOI customer care number[protected] several times but no one responds on this number despite holding for a long long time. I have also requested for a call back but i did not receive any call back, very disappointing service by TOI.

                    Request to please take up with TOI management to look into above and start my TOI paper from 1st May, 2017 otherwise cancel my subscription and refund me the payment made to you.

                    Rashmi Agrawal
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                      R
                      Rajnadkar
                      Mar 20, 2017
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                      Address: Mumbai City, Maharashtra
                      Website: [email protected]

                      Dear Sir
                      I Mr Rajkant L Nadkar My Order No. 36717742 MyVender Name is Mr. Shailesh Bhagwat. I am regular Member of your above combo offer from last 2/3 year but in last year Sept. 16 I have not received coupon for renewal of subscription so your agency terminated my membership so you are requested pl renew my member ship as early i am ready to pay my fees
                      Mar 20, 2017
                      Updated by Rajnadkar
                      My contact No. [protected]
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                        M
                        Mohit kalra
                        from Bareilly, Uttar Pradesh
                        Mar 18, 2017
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                        Address: Faridabad, Haryana, 121001

                        My name is priyanka kalra, i Am 22 years old, I didn't take anything, even I didn't ran away, even I dont have money, they have created mess in my life by posted that lines against me, I am not criminal, I can show you all the documents, they are not showing me any documents regarding these news, I asked him why you print this news that he is moving nd not telling me giving excuses
                        Kindly help me as soon as possible
                        My order number 0831 DSA code HYDR02466 my cheque amount cleared we are not received new paper local supplier telling not received order from time please check and confirm.

                        Srinivas
                        [protected]
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                          Y
                          yogenderbedi
                          from Noida, Uttar Pradesh
                          Mar 15, 2017
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                          Address: 201005

                          Dear sir/ madam,

                          Myself, yogender bedi, customer id[protected] holding the captioned scheme coupen. I handed over the same to the vender for supply of both the newspapers. He returned the same to me. I would like to say that i received the coupon booklet 4 months late due to this my this coupon become invalid. You are requested to please look into and allow me to submit the same to my vendor.

                          Thanks & regards
                          Yogender bedi
                          [protected]
                          [protected]@gmail.com
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                            J
                            jai1910
                            from Chennai, Tamil Nadu
                            Mar 15, 2017
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                            Subscription issues

                            Address: Chennai, Tamil Nadu

                            Hi,
                            I am P. Jaiganesh from Villivakkam Chennai, I took Times of India News Paper Subscription on 01/02/17 to 31/01/2018. I took subscription by clearly mentioning that my previous vendor (delivery man)was not delivering the paper properly and requested to change the vendor, and subscription people also agreed for that and and assured me for the same. when i received my subscription receipt the vendor's name was not changed, and the...
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                            786shahnoorbegum
                            from Tumkur, Karnataka
                            Mar 15, 2017
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                            Address: Bangalore, Karnataka, 560003

                            This is shahnoor begum
                            My mobile number is [protected].

                            News paper delivery boy manju.
                            Mobile number is [protected].
                            He is not delivering properly. Some times he send hindu & some without bangalore times some times not. Today i called him because he did not given bangalore times but he spoken me rudely with bad words please reply as soon as possible.
                            +1 photos
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                              J
                              Jassi2017
                              from Dhaulpur, Rajasthan
                              Mar 14, 2017
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                              Address: Gautam Buddh Nagar, Uttar Pradesh, 20301

                              I had paid for my yearly subscription of Rs. 795/-, vide cheque No:006, drawn on HDFC bank, on 15.06.206. Till date I have not received any subscription vouchers. The cheque was collected by Mr. Arvind, mobile [protected].

                              Kindly look into the matter and resolve the issue at the earliest.

                              Jaskaran Singh Sethi
                              Mobile: [protected]
                              Email:[protected]@gmail.com
                              Address: B-66, Sector-15, Noida-201301, UP
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                                S
                                sjayaaaa074
                                from Chennai, Tamil Nadu
                                Mar 13, 2017
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                                Change of address for delivery of ToI newspaper not acted

                                Address: Chennai, Tamil Nadu

                                Subscriber Id: [protected] prepaid subscription New address for delivery : Sabhanayakam S, Flat A-4, New Tec Indira Apartments, Block 1, 140/150, Pillaiyar Koil Street, Jafferkhanpet, Chennai - 600083 Mob: [protected] / [protected] - not acted upon .

                                Old address: Flat B-7, (4th Floor), Arulvel Apt, 30, 32, 34, Vellala St, Kodambakkam, Chennai -600024...
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                                Dinesh Dante
                                from Coimbatore, Tamil Nadu
                                Mar 11, 2017
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                                Address: Chennai, Tamil Nadu, 600078
                                Website: timesofindia.com

                                This is regarding newspaper issue... I gave 500rupees to the times of india... On the date of 14.10.2016. From that date i didn't reveive even a single newspaper.. i went to the office.. and i said about the issue.. they are not even responding.. please help me regarding my issue.. and i need the company to refund my money.. my contact number is [protected].
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                                  Kuchibhotla Viswam
                                  from Hyderabad, Telangana
                                  Mar 10, 2017
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                                  Address: Hyderabad, Andhra Pradesh, 500075

                                  I know that a yearly subscription costs Rs 499. I was in Chennai last year. This year moved to Hyderabad. I want someone to contact me for the Yearly Subscription and deliver the paper regularly. The news paper dealer is charging very high, 180 Rs per month.

                                  I live in Manikonda and if someone contacts me, I shall guide them. Or please provide me the news paper dealers who are processing this subscription

                                  Please have someone contact me on [protected]/[protected]
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                                    raxit bhatt
                                    from Mumbai, Maharashtra
                                    Mar 9, 2017
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                                    Address: Banaskantha, Gujarat, 385001

                                    My self raxit bhatt. Caan you tell me the price of TOI without ECONOMICS TIME.

                                    Seller said me from monday to friday cost is 5 rs.

                                    For Saturday cost is 7.50 rs.

                                    For Sunday cost is 10 rs.

                                    But, this price is with economics time as considered on newspaper headline.

                                    But, I don't by economics time for whole month .

                                    so can you tell me what will be the price of newspaper without economics time.

                                    Thank you. ..
                                    Can any one describe me the subscription scheme on times of India news paper, Will it be given by dealer or somewhere else, our dealer didn't tell us about this scheme. How can i avail this scheme ?
                                    PAPAER ANGECY NAME IS PAWAR NEWS PAPAER ANGECY KALEWADI PAHATA THERGAON
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