Times Of India Complaints & Reviews

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Customer ID: KL[protected]
For the period 8/1/2021 to 7/7/2021

Not a single paper delivered even after repeat enquiry and no refund till the date.

I have been following up for refund on erroneous payment made towards print subscription since May 2021. Till date I am yet to get my refund. in all I have dropped 18 emails and yet the CRM desk tells me they are working on refund which I find ridiculous. the amount is small or I would have by now sent you a legal notice.

[protected]@gmail.com

Dear Madam,
I am writing this letter with regards to the article “Docs caution of Liver damage linked to giloy” published in TOI (4th July 20121). Use of the word ‘Giloya’ in the title and article body is utter non-sense, and objectionable. Without complete investigation blaming a popular herb is bad journalism and unethical publishing. The doctors you have mentioned yet to publish or submit the report to the Pharmacovigilance dept. Moreover, Wei -Te Huang et.al. in their article “Literature review of liver injury induced by Tinospora crispa associated with two cases of acute fulminant hepatitis” published in complimentary therapy medicine journal clearly told the species Tinospora crispa (TCP) might have the negative effect of inducing hepatotoxicity.
So, retract this article and apologies unconditionally as it has great negative impact on more than 100 crore public who trusts Ayurveda and herbal medicine.
Literature review of liver injury induced by Tinospora crispa associated with two cases of acute fulminant hepatitis - PubMed (nih.gov)
Summary:
Introduction: Species of Tinospora are used as herbal remedies for the treatment of various diseases with very few toxic effects having been reported. Tinospora cordifolia (TCF) has been reported to effectively prevent hepatotoxicity. However, there are an increasing number of cases revealing that Tinospora crispa (TCP) might have the negative effect of inducing hepatotoxicity. Because of the similar leaves, people may mistake TCP for TCF, and consume it with the purpose of protecting liver function.
Objective: Find out the misusing level of TCP and TCF and which chemical compound in TCP might induce hepatotoxicity.
Methods: We report two cases of acute fulminant hepatitis associated with chronic use of TCP. Given that the two herbs were misidentified in these two reports, we investigated the frequency of erroneous identification by using three keywords ("Guduchi", "Tinospora cordifolia", "Tinospora crispa") to search images from the Google Images database. To further clarify the influence of liver function between TCP and TCF, we searched PubMed (up to 29 July 2018) for relevant publications on clinical trials or case reports.
Results: Based on web review, over 35 percent of websites failed to accurately identify these two herbs. The different effects on liver function between TCP and TCF were compared through literature review. It indicated that TCF exerted liver protection, TCP had a contrary effect, suggesting its cis-Clerodane-type furano-diterpenoids might be an important factor of inducing hepatotoxicity.
Conclusions: We concluded that people might cause hepatic injury or even death without correctly identifying these two Tinospora species.
Dr. (Prof.) Vasant Patil
M.D.(Jamnagar)
Executive Editor,
Journal of Ayurveda and holistic medicine (JAHM)
Consultant Ayurveda and Panchakarma Physician,
Atreya Ayurvedic Hospital & Panchakarma Centre, HUBLI

I purchased UC with 380UC, My money was gone but i didn't get any UC. So i need my money back
Referral id - IGALLDDJB5

I am not getting my newspaper copy since long even though I have paid my subscription. my vendor says he cannot delivery as he needs a coupon.

I have recently shifted my house and have misplaced the coupon.

Please ensure my newspaper is delivered without interruption

Not getting daily economic times on regular basis. I have subscribed for one year. Since last 3 weeks, I am not getting from Monday to Friday and n regular basis.

Please ensure supply and how are you going to compensate the missed copies

My name is Lila Devi Shaw. I had received my yearly coupons but by mistake i misplaced it. So, that's why iam raising this complaint. I tried calling toi alot of timee but the call never connected.

I have taken TOI subscription papers for 2 years...on 6 th July 2020. One year have passed I have not received a single paper. I complained to you till free number but time just passed no out come..they just said to wait for two three working days but so many times I complained nothing happened. I did not receive papers kindly look into the matter asap
Name- S. Pramanick
Registered mobile number - [protected]
Thank you

Hi
We subscribed for a year and not receiving the paper.

I had subscribed to TOI & ET (In fact renewed) I have been your customer for over 5 Yrs and asked the team to supply papers to 2 different locations. 1 location in Chennai for Times of India & the other for Economic Times.

The team is a completely not aware of the process involved. They are not giving proper information. Inspite of repeated reminders on Mail and call still the subscription has not yet started. I was informed that it will start on a particular date and then it was revised and still it has not commenced.

Its irritating that the customer service team is completely not aware and most of the times they disconnect the line.

Kindly address this and initiate refund immediately. Am no more interested to continue the subscription.

If this is not resolved then will have to file a petition as appropriate.

Many Thx,
Krishnan
[protected]

Dear Snehil Sinha (Principal Correspondent),

Greetings from Umak Hospitality Pvt. Ltd.!!

We are writing to you with reference to the attached article published in Times City – Times of India, New Delhi/Noida/GZB edition dated 28.06.2021. The said article bears mention of our reputed brand The Great Kabab Factory located in Sector-18, Noida and reports false news. The article supported by a ‘picture of the restaurant’ states that the outlet could not survive the pandemic and is thus, permanently closed – which is a false reporting. The Great Kabab Factory at Sector-18 Noida is a franchisee outlet (franchised by Umak Hospitality Pvt. Ltd.) and was permanently shut even before the first wave of Covid-19. The closure of the outlet was an outcome of the orders from brand owners/franchisors to the franchisee (due to the non compliance of brand SOPs, royalty payments and other internal issues).

The Great Kabab Factory is a very successful 23 year old brand and we swell with pride that the brand has survived every test of time. We have at every platform shared our brand’s success story and its survival even through the pandemic. However, this article is misleading and has deeply impacted our reputation and created wrong impression on our patrons and potential market. The facts mentioned in the article pertaining to The Great Kabab Factory are entirely and severely false.

We hereby request your immediate attention and action to clarify this story about The Great Kabab Factory with as much prominence in the publication. We eagerly await your response and update on this.

Thank you,

I am not getting the paper for many days now, When I raised this to the paper boy he says that he stopped the paper since we are not collecting from the door on time. How can he stop the paper just because of this reason. Now the paper boy is ignoring us and hiding from us. Please assist.
He is selling my paper outside and ignoring us.

I have cancelled my Times of India subscription in February 2021. I haven't received my refund yet despite close to 15 follow-ups Kindly help

Anand

I have recently renewed my subscription of Times of India daily for two more years. I am not getting the paper since 14.05.2021.
When I complained representative of TOI came to my house on 28.06.2021 and ensured that, vendor will restart the paper. But my vendor still delivering Hindustan Times as he do not have TOI. It seems that previous vendor sold his franchise to this new vendor. New vendor says he neither gets commission nor newspaper against my subscription from Times of India.

Sir my subscriber id CH[protected]. I have already renewed on 21.05.2021. But I am getting renewal reminder from your office. Kindly confirm my renewal subscription amount paid for two years of Rs. 1399/- so that i will get the paper daily.

A subscription amount of Rs.699/ was paid to "Times of India" to renew the subscription on the 17th of June 2021.
Order ID - SCT10304126
Payment Reference No. - 20210617111212800110168409013478326
I tried to contact Customer care regarding this issue but I was left to hear only the recording and there was no response.
I then received a call from customer care assuring me to resolve this issue but nothing happened to date.
I want my problem to be resolved immediately.

Subscription id 27804714 times of india - mirror combo- thane mumbai edition

Dear sir, my TOI chennai edition paper is not delivering and the delivery person phone not reachable

I am a regular reader of Times Of India Epaper. I Have subscribed my monthly epaper plan worth rs 234/- by Google pay . Payment is processed but subscription plan has not been renewed yet.Hence I am requesting to please renew my subscription plan as I have paid for it, So that I will be able to access TOI Epaper.

Please solve immediately our delivery issues of news paper or refund back my balance subscription
Talked to your Agent & Marketing people, but their response is irresponsible.
Their way of talking is very hurting.
Kindly look into the matter immediately