Times Of India Complaints & Reviews

Hello team, We have subscribed for the daily newspaper Nd made the payment but we are not recieving news paper and no on is taking responsibility. Please find the details of subscription...We acknowledge registering your complaint number 00685875 with The Times Group. To know the status of your complaint, please contact us on [protected] or email at crm.[protected]@timesgroup.com Regards, The Times Group

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The Order No #TS0044888 placed on 24 July 2021 for 6 months. I want further renewal of subscription to be cancelled forthwith. The response of company is very poor and they have not provided any exit clause for cancellation of future subscriptions.

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I have purchased TOI plus annual subscription on 7th July 2021 but not able to access it for last 3 weeks.

I have raised this with TOI email helpline and customer care and they haven’t even attended my complaints.

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Oct 12, 2021

Updated by kumar anand02 There is no update and resolution on this ticket

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My subscription details as below
Start Date:01-Apr-2021
End Date:31-Mar-2022

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Address: Flat No. 17, 3rd Floor, GH-14, Sector 20, Panchkula

Your representative namely Satish Jha (Mobile No. [protected]) visited my house regarding renewal of my subscription of Newspaper. I have selected for two year plan costing to Rs. 999/-. I was choose option for payment from card. i gave him my ATM card. He swiped and said transaction not completed, it has to re-swipe. He re-swipe the card and said transaction has been completed. when i have checked the statement, i found that the amount has been deducted twice form my account. he said one will be reverted back in 48 hours but not happened. I contacted him, he said it will take seven days but not happened. i asked him to process from their end. He assured me but no response is being received from their and and he also not picking up call now.

Regards
Azad Singh
Flat No. 17, 3rd Floor,
GH-14, Sector 20, Panchkula
[protected]
c.e.[protected]@gmail.com

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Address: 2 VOC third cross st, chennai 600024

It is a pain to handle and read any page of the paper holing this unsized paper.
After few days of struggle initially, I always tear the unsized paper first thing before start reading.
I have many times made complaint in your standard format but to no avail.
You might be doing this kind of arrangement to get more advertisement revenue, in the process you are also likely to incur additional cost.
But in the process you are putting all your subscribers into real pain and irritation every day morning.
Please take necessary action

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Address: 2 voc third cross street chennai 6000024

It is a pain to handle and read any page of the paper holing this unsized paper.
After few days of struggle initially, I always tear the unsized paper first thing before start reading.
I have many times made complaint in your standard format but to no avail.
You might be doing this kind of arrangement to get more advertisement revenue, in the process you are also likely to incur additional cost.
But in the process you are putting all your subscribers into real pain and irritation every day morning.
Please take necessary action to correct this

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The paper delivery boy is just throwing the morning paper into the Lily pond situated in the front yard of my house. The paper soaked in water is useless to read. Please ensure proper delivery.

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Have renewed newspaper subscription in June 2021 by making full payment for a year and I have still not received a single newspaper till date. Have emailed, raised complaints multiple times but none of the emails or complaints are resolved not have received refund of subscription cancellation. One of the worst experiences so far. Hoping to get some response through this at least.

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I have started the subscription of TOI last week and the newspaper does not contain bollywood times copy in it. Its highly disappointing as the price is same as the usual price i.e. 5 rupees and even then I don't get the full newspaper.
Moreover I am not even provided with the sunday times special edition.On asking the newspaper delivery guy I was told that he delivers what he gets.
So i would really appreciate if you'll look into the matter.

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Address: Dwarka sec-8 new delhi-110077

Hi
We booked matrimonial advertisement for times of india packages for (2+2) for 1 time subscription
The amount to be deducted was 8190.08/-
But it has been deducted 2 times on same date i.e.-17/06/2021
Order number is B3970679
Please look into the matters and refund the same

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S

Sahilkhosla1111

Sep 4, 2021

Thanks for resolving my problem and arranging immediate refund

Reply

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Address: 54-3.1/b.padmavathi resedency,Rajahmundry,E.G.Dist.A.P

I'm Suresh from rajahmundry I subscribed one year but paper not coming properly please verify the problem

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Address: Flat # 510. Riddhi's Valentino, Kondapur Masjid Banda, KMR Estates, Serilingampally, Hyderabad, Telangana 500084

I have subscribed for the annual package to receive TOI, however, the delivery does not happen on a daily basis. This week I only received the paper 3 times which is after calling the person who is in charge of this area (Kondapur - Hyderabad). No one calls me back to check if the issue is resolved and the same thing goes on and on.

This is an absolute waste of my time and money. I need someone to look into this, if not, please...

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Address: 221/65 Vellalar street. Ayanavaram Chennai 600023

I have applied for Times of India newspaper and gift in March. I get my newspaper daily but my gift is not come till date, after frequent complaints and mails still I never got my gift.

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Address: Mor Thikri, Panchkula

Myself Khush
From Mor Thikri, Panchkula

I subscribed your News Paper
And make a payment of Rs. 549/-. For a yearly subscription in favour of Bennett Coleman Co. With Cheque No. 557085

I recieved a subscriber ID i.e. CG[protected],
From 16/08/2021 to 15/08/2022

But I didn't get news paper from last three days
From when the service is started

Solve this as soon as possible

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Address: h no 4538 2nd flor sector 46d chandigarh

I Manoj Rana pay 549 rs on 27 july but on my address not received any newspaper till that date on

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Aug 18, 2021

Updated by Happy rana No newspaper received

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Address: Manikonda, Hyderabad

Despite having inadequate news, number of pages printed in main edition too Wrong Almost June and July- 21 Month we received half of the newspaper having 20 pages edition bust single buch having 16 pages including City editions in one bundle.
If you are subscribing yearly you are the looser - No questions answered. Paper will be stopped before subscription end date.
they have provided one Toll free number which is ALWAYS dead[protected] has No response Mon-Fri.
The escalation Emails moved to bin or un acknolwedged.
You pay you loose. Dont care attitude.

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I am subscriber for Chennai edition.
It is mentioned in the paper dated 15.08.21, the issue is having 114 pages. But I have received only 28 pages.
When I checked news agent, he also confirmed the same.
Then why you have printed like this and give bad impression.

A. Vadivelu
Mobile.[protected]

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Dear TOI,
The Newspaper edition special edition for Independence day was not received today. I tried to complaint to the distributor in Besant Nagar, Chennai his name is - Rajasekar but he replied rudely stating you can complaint to TOI. .
Please ensure proper distribution on the TOI newspaper., Can you send me the special Edition
Thanks
CH[protected]

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Address: Kochi, kerala

I subscribed times prime for 999/- including TOI + app and internet edition. Followed the instructions as per the Times prime, once installed app it's gives free trial of 14 days and when tried for full subs. Dialogue box appears subs cannot activate now. After the free trial time now app is asking to subscribe, it's really ridiculous the main highlights of times prime is it's subscription and the app failed to activate the same. My subs# [protected].

Times Of India Complaints & Reviews

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Times Of India reviews & complaints page 21

Not Delivering- Daily news paper subscription

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Newspaper not delivered and poor customer service

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TOI PLUS subscription

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Not receiving paper from last 4 month

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Double payment during subscription

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Newspaper structure

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News paper structure

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Delivery of daily

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Newspaper not delivered even after annual subscription renewal

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Bollywood times

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Toi matrimonial advertisement

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Paper not coming properly

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Newspaper Delivery Issues - Times of India Hyderabad

Gift not delivered for the psat 5 months

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Not Delivered the newspaper daily

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Newspaper not delivered after subscribe on 27 july 2021

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Subscription and delivery

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Issue dated 15.08.21

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independence day edition not received

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Times Prime

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