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Updated: Feb 17, 2026
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G
gsaroj44
Apr 8, 2021
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Date 8th April 2021

K. A. Sir / Madam

This is my 6th complaint, I don't understand what's going on. I get a mail from ur side that the newspaper is delivered daily at my residence, but I haven't received even a single copy. Kindly look into the matter as soon as possible. And in case u all r not able to do the needful refund my subscription charges and even i[censored] all can't do it I will definitely register a complaint in d consumer forum.

Please maintain the image of The Times Group, this is extremely shameful on ur part

I had a word with the newspaper boy he said that he has not yet received my copies to deliver.

Enough is enough, now I don't need ur service, refund my money ASAP..
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    G
    Garima_Goel
    Apr 7, 2021
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    Address: Delhi

    On 24th December 2019, there is a deduction of Rs.1393/- from the company for newspaper coupons.. till date I have not received any revert from the company. Since a year I am in words with some person at managerial level but no solution till date.
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      J
      Jagadish Kushalappa
      Apr 7, 2021
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      Address: Koramangala, Bangalore

      Hi,

      I made the payment for TOI newspaper subscriptions in Bangalore for 6months on April 1st 2021 and I was told i will receive the papers from 4th April. As I did not receive the papers I called up the customer care, they told me it will start from 7th april which I did not receive.

      I called today and the customer care executive is very rude and asked me to wait till i receive the papers and no refund will be provided when i asked for it.

      Payment Reference No: 20210401111212800110168435195110015

      I'm extremely upset with the behavior of customer care executive and TOI. I want my refund and dont need newspapers anymore
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        A
        Abhijit Marathe
        Apr 7, 2021
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        Address: At Post Pali, Tal-Sudhagad, Dist- Raigad Pin-410205, Maharashtra

        Hi
        Inspite Your Combo Offer
        (TOI + Maharashtra Times at 7₹)
        I Have To Give 7 Rs For Only Standalone Copy Of Times Of India

        Is Available In Raigad District Maharashtra

        Still Our Newspaper Delivery Agent says Its Not available ?

        Can You Please Look Into These ??
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          J
          Jayarajan VK
          Apr 6, 2021
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          Address: Seawoods West, Navi Mumbai

          I have subscribed to Times of India and Economic Times in March, 2020. Though I have been given Times of India Newspaper regularly, in spite of numerous complaints the Economic Times was started delivering on 29th Jan, 2021 i.e. almost after an year. Your representative has approached me for renewal of the subscription of both Times of India and Economic Times. However, I have not renewed the same as in spite of making payment for Economic Times as well, I have not been given Economic Times till 28th January, 2021. Please let me know why my complaints are not redressed or my subscription of Economic Times is not extended since the same has not been issued to me on making payment.
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            T
            The great 50\'s
            Apr 5, 2021
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            Address: Kandivali East

            Today's Bombay times.
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              U
              Ulhas Karkhanis
              from Mumbai, Maharashtra
              Apr 5, 2021
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              Address: 48/1804 Halley Towers, EMP, Thakur Village, Kandivli-E, Near Thakur Cinema

              Dear sir/madam,
              I have subscribed for ToI+ET combo pack through the local agency, S K Singh, Kamal Mills, N M Joshi Marg, Lower Parel (W), MUMBAI 400013. My delivery agent charges Rs.50/- per month in addition to delivery charges of Rs.35/- per month. Please guide me if it is proper charge this.

              Ulhas Karkhanis
              [protected]
              [protected]@yahoo.com
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                B
                Bhargava.d1234
                Apr 5, 2021
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                Address: C 803, Sky Avenue, Kamothe 410206

                I am Deepak bhargava residing at kamothe, Navi Mumbai, I am really surprised when your executive booked the order he promised that I will receive news paper latest by 6.30 in morning. But now inspite of various calls and reminders to your news paper vendor and executive they are not responding.
                If this is the service I am not interested to get the paper from you, I get the paper from street vendor by 7 am.
                Either you rectify this or you refund my payment.
                Regards
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                  N
                  Nripendra C Banik
                  Apr 4, 2021
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                  Dear sir,
                  I'm an annual subscriped consumer for your TOI. Since 01 April 2021 I have not been delivered my copy of TOI for best reasons known to them. Several calls and WhatsApp messages to Area manager// DSA/ Vendor yielded no result.
                  I'm a senior citizen and the reading of newspaper provide me fodder for my mental health. If this continues like this, I'm likely to go into depression.
                  Request do the needful ASAP.

                  TIA.
                  Regards.
                  NC Banik
                  Bangalore.
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                    N
                    NaganathanG
                    Apr 4, 2021
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                    I am not receiving the News paper regularly. Sometimes I don't get the supplement (Chennai time). Today I received yesterday's news paper again. I tried to contact the local vendor, whose contact number was given to me, but in vain. Even in the past, my complaints are not addressed properly by the CRM of times of India, Chennai. My subscription ID is [protected].
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                      B
                      Budhrakshita
                      Apr 2, 2021
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                      Sir,
                      I Kaushalya is a regular customer of TOI from the past 15 years.I have earlier filed a complaint against the newspaper vendor as we didn't received the subscription coupons last year due .After the complaint was filed he stopped asking the payment for the TOI as he told that he got the coupons.Later on, he started to not provide us Delhi times alongwith The TIMES OF INDIA .Even the other newspapers that came with the latter is not provided by him.When asked about the same he said that it's not coming from the company itself..Kindly do something in regard to this as we are giving our full payment and yet aren't receiving all the newspapers
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                        S
                        Sd aditya
                        Apr 1, 2021
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                        Address: Chennai

                        I not getting paper regularly so I want to cancel my subscription immediately
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                          P
                          Prasad Jeremiah
                          Apr 1, 2021
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                          Address: 75E,MIG FLATS 103,Z BLOCK, 5TH AVENUE, NEAR ANNANAGAR

                          I am TOI subscriber and the ID is [protected]. Annual Subscription paid for the period 1.6.2020 till 31.05.2021. Without any intimation, news paper delivery stopped from 1.4.21 without checking the customer as well my subs.data from TOI by the agent Mr.Babu. Advice him and ensure delivery immediately.
                          Apr 01, 2021
                          Updated by Prasad Jeremiah                           I am TOI subscriber and the ID is [protected]. Annual Subscription paid for the period 1.6.2020 till 31.05.2021. Without any intimation, news paper delivery stopped from 1.4.21 without checking the customer as well my subs.data from TOI by the agent Mr.Babu. Advice him and ensure delivery immediately.
                          Apr 01, 2021
                          Updated by Prasad Jeremiah                           needs quick action
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                            Vilas Rout
                            Apr 1, 2021
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                            Address: 102 Golden tower, mahaveer nagar, purena, 492006

                            The main news paper says 16 pages but only 12 pages are getting delivered in.Raipur chattisgarh, no Raipur Times is getting delivered.
                            News agency name is Prem News agency, New Rajendra Nagar.

                            Please take strict action.
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                              N
                              N.D. Jaywant
                              Mar 30, 2021
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                              Address: C-403, Manik - II Apartment, Bhawani Shankar Road,

                              I have subscribed for TOI and Mumbai Mirror for a period of 24 months from 25.09.2021 50 25.09.2022 and my Customer ID is MU[protected].
                              Although my subscription commenced from 25, 09.2020, I could not get the newspapers under my subscription till 10.02.2021. My newspaper vendor gave me the newspapers, TOI and Maharashtra times from 10, 02.2021. However, again the supply of newspapers under my aforesaid subscription has been stopped. Please look into the matter and see that I get my newspapers as per my subscription forthwith.
                              N. D. Jaywant
                              Advocate
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                                Z
                                Zainulabidin
                                Mar 30, 2021
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                                I have subscribed for Times of India newspaper and had also paid full amount of subscription. I was sent a message from toi that my subscription will start on 25th March 2021. It has been 5 days but the newspaper subscription has not yet started. I have complained for the same but no use.
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                                  S
                                  sukhamoy
                                  Mar 30, 2021
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                                  My name is Sukhamoy Roy, Add: Flat No. 9 Pratima Apartment (2nd floor), Kaikhali, Chiriamore, PO & PS: Airport, kolkata-52, subscribed one year TOI wef 14 Jan 21. My subscription amount credited on 28/12/2020 vide Cheque No. 000005 of Bank of India for Rs. 770/-. Till date I haven't received voucher. I'm paying in cash for news paper bill to my vendor Kalyan Das, as no subscription voucher available with me. Kindly look into the matter so that I can get subscription voucher to pay news paper bill.
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                                    N
                                    Narasimhan Minnal
                                    from Villupuram, Tamil Nadu
                                    Mar 30, 2021
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                                    Subscribed for toi, on 9th February, sent rs 650, received thanks and received message to my mobile number [protected]
                                    And also the toll-free number.my detail ts0031515A.i have contacted more than 50 times.mostly unattended.yet to receive the paper or any proper response
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                                      M
                                      Muralidharan A N
                                      Mar 30, 2021
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                                      Sir ...several trucks going at high speed ...we have requested traffic police to stop this problem happening at 5th main road natesa nagar .virugambakkam... Building shaking due to heavy gravel trucks fly past moving fast like racing ... association and members have complained so many times and no actions...pls stop this problem ... no sleep at night. Trees and lamppost at few places were destroyed...
                                      🙏🙏🙏
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                                        T
                                        tejasvshah
                                        Mar 27, 2021
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                                        Address: mumbai

                                        Hello
                                        my customer id is [protected]. i have complained earlier also on 14/03/2021. but still no response from your side.

                                        kindly look into the matter. as this is such a disrespectful act by your side. promising your customers with gifts and NOT sending it.

                                        kindly revert back

                                        vasantlal r. shah
                                        [protected]
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