Times Of India Complaints & Reviews

Address: Anna nagar Chennai

Toi newspaper has been renewed by me subscriber id ch[protected] delivery to commence on 24th april 2020.
My usual delivery person says he will no longer deliver to me when i questioned as to why i did not get my paper today.
Delivery person name mr. Ismayil ph no. [protected].
He further told me 'its your fault for nor renewing on time'.
He has told me to quote him 'you go and find some other delivery person'.
I have already shared your sms reg. Renewal on 18th april itself.
As i had not signed up for this, i request times of india to
Either, ensure immediate supply of newspaper from today itself, or else
Refund me the full amount paid by me immediately by means of demand draft.
I would like a response today itself
Thanks

Apr 28, 2020

Updated by sashieses 4 days on and no action except a machine generated email saying they are on it.

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My customer id is dl[protected]. I have paid rs. 858/- through order no #ts0007143 placed on 23 december 2019. The amount is for 6 months toi home delivery. I got confirmation from [protected]@timesgroup.com that the paper delivery will start soon. No paper delivery started. I feel cheated. Received message from toicrm on 20/04/2020, to confirm supply of toi paper, and in case of non delivery contact mr. Rahul revankar, area manager, or toll free no. [protected]. Tried contacting their customer care number and area manager many times [protected]. No one responds on call. Also, i have mailed to timesgroup.com 0n 25/01/2020, but no reply. Either start the services or refund the amount.

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Address: 620/f, 35th cross, 2nd block, rajajinagar, bangalore-560010

Subscription id bl[protected]
Very sorry to write again & again, that my subscription to toi stopped abruptly since 6 days and you have not given solution for the same.

This is my 5th complaint for 3rd consecutive days, but you people seems to be not bothered about. Such a negligence from india's biggest media house. Its a matter of very sorry and shame.

If you people are not competitive enough to reply, atleast refund back the amount or inform the reason for stopping the subscription.

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Address: House No B/34, P.U. Campus, Sector-14, Chandigarh

I am residing in chandigarh and i paid payment in advance for newspaper for one year. But i have not received paper from 22.3.2020 till date. Kindly solve my isuue

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Address: Chennai and Bombay

Times of India paper not delivered to my address since one week. Moreover Your HEAD OFFICE as well as Chennai offices do not respond to my e mails repeated forwarded every now and then. This is highly atrocious. I may to compelled to approach at all levels if the problem is not attended forthwith.

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Address: No.10,Annai Indra Street,Vasantham Nagar,Avadi

I am selvam from chennai. I paid 599 inr through online payment on[protected]. Before payment customer care executive told that my subscription period will starts from 1st april 2020 and will be ended on 31st march 2021. I received the mail by mentioning subscription period as same as she told. But i did not receive newspaper on 1st april. Then i had contact them regarding that and asked them to refund my money. But they told that it will be deivered within 5th april.
They were not picking calls often. They picked 1 call out of 5 and they used to tell that we will start from tomorrow. But till now delivery have not been started.
Don't waste your money by subscribing times of india's service. Hindu and deccan are better than times of indai.
Times of india's staffs and service is really very worst. They are the worst i have ever seen.

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Money got deducted twice and didn't get the item purchased

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Address: Hyderabad 500017

Today is 17th april, i get a packet delivered which is supposed to be manufactured tomorrow. How?

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Order no ts0010371a

Its going to be 1 month since i subscribed for my daily issues through their online portal. I have attached the details as screen shot below. I paid 1092 per year for my daily newspaper. Even though they conformed that i will be receiving it from 22 march 2020, i didt get my copies yet and i have lodge a complaint on this regard to their crm team several times a week but still they are so inattentive and lethargic which makes me to feel that these guys don't have a proper protocol to follow. Despite of being such a big network. I feel sorry for posting this but i don have any other option. Atleast they can inform me why they delay this much. I am highly disappointed from the response of toi crm team.

P. S. Kindly keep up your words in future.

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Address: no.9/4, 3 rd cross 8th main 2nd block jayangar banglaore 560011

Dear sir
we cannot recived the newspaper since 22 march 2020
our subscribing of the time of india coustomer id no.[protected] dtd 19.11.2019 please needfull sir

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Address: Pallikaranai, Chennai

Hi, I have been subscribed to Times of India news paper with id: CH[protected]. From the last 10 days, I am not getting the news paper. I have tried contacting on [protected] for support, which was given at the time subscription but, of no use. I have tried contacting the local contact person, there is no answer either.

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Address: Aqsa Masjid Road ,Meadow Park:2A-wing, flat No:801.Jogeshwari West

Dear Sir, My Self Aamir B Shaikh staying at Meadow Park 2 A Wing, Aqsa Masjid Road, Jogeshwari West at My Place New Place above is not being delivered since last 7 days ...
Please see that it starts again
New paper is not being delivered to my place need reply and reason why not delivered.
What about the Subriubtion where paper not delivered

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I stay in sector 47 m2k aura gurgaon haryana and take times of india. But due to covid19 we as a society decided not to take paper but why is vendor taking full money from us?
We have suggested he can take rs30 as a service charge but he still wants full money and threaten that if we stop this service then we may have to pay rs 500 again as a security charge for restarting the service.
However we have paid the secrity of rs 500 when we started taking the paper 2yrs back.

Above all vendor is rude and says in the area assigned to him has his monopoly and he rules this area.

Can someone please look into it? Or we need to reach someother channel?

Vendor name is vikas :- [protected]

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Address: 4/142, Subhash Nagar, New Delhi 110027

I am a regular reader of TOI. My Code is DEG0303680U under the scheme DEG24TDM. My residential address is 4/142, Subhash Nagar, New Delhi 110027, Mobile [protected]). My regular Vendor is Rakesh Kohli ([protected]) I am not getting my paper since 24th March except on 1st and 2nd April, 2020. Kindly help.

Warm regards,

M.P. Kharbanda

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Respected sir/madam,
This is regarding the article published on april 7 wherein it stated that 5 army personnel were killed.
Gentleman i don't know if you have respect for soldiers or not but a soldier always gets martyred and not killed.
Get ur ideas straight and then u gave them a 3x3 column but then u gave some zoo news a wide coverage. For humanity sake please give it some respect.

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Address: Chennai

Subscriber id ch[protected]. Complementary bag not given during the initial subscription and then i raised complaint through mail and continuously following up for more than 6 months. Crm team is simply replying we arrange to deliver shortly.
Almost 10 to 15 times i received the above same reply for all my mails from crm. But they not arrange the bag.

Almost 11th month now.

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I have paid inr 8200/- to times of india representative either deeksha or riya (Don't remember the exact name but had conversation with both over the phone) for 4 consecutive matrimonial ad on in toi matrimonial on 2 march 2020.

It was published only once on 22 march 2020 while it should have published 4 consecutive sunday starting from 22 march.

Nobody is now replying me over the phone nor picking up the phone so i want to sue them for this because when they wanted the money they were making me calls and whatsapp even till 9 pm in the night. They were in so much hurry that they forced me to pay the money at 9 pm in hte night but now when ad is not there they are not even picking up my phone.

Please help me refund all my money and since this is unethical, they should be punished for that for sure because this is pure fraud.

Apr 05, 2020

Updated by [email protected] Complaint Heading Correction - in spite of full payment matrimonial ad was NOT published

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V

Veerakumar U

Apr 8, 2020

VEERA KUMAR U -
ID [protected]-
No paper on 26 & 27/03/2020 and from 29/03/2020.
Please take necessary action.

Reply

[email protected]'s [Complaint's author] reply, May 26, 2020

Hi, can somebody update me about this? It has been more than 50 days and I don't have any updates not anybody contacted me.
Please look in to this authority.

A

[email protected]

May 26, 2020

Any updates on this?

Reply

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I am residing at B-5 dhawalgiri apartment, sector-34 NOIDA. Our vendor has not deliver newspapers since 23rd of march. Kindly take this matter in your knowledge.

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Address: Chennai

I subscribed to toi english daily on 18th march 2020.

My customer id is ch[protected].

I paid the amount online and the subscription was confirmed immediately. I got an sms and email confirming that the delivery of the newspaper will start on 22nd march 2020.

However, i have not received any delivery till date, its been over three weeks now. I registered a complaint on 27th march 2020 and the complaint id is 00240085. I called the toi customer care team over 3 times now and the crm team promised delivery within 3 business days. I even sent them a couple of emails but the grievance is still pending resolution.

I wish to cancel the subscription if toi doesnt resolve this issue.

Ravindran ramachandran

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R

Retrobp Bp

Apr 15, 2020

Same issue i am facing now . TOI customer care team has to work really hard they are really inattentive customer team i ever seen in my life.

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Myself dr siddharth shah, from ahmedbad, gujarat.
I have been a customer for many years. Recently i got a call from back office for annual subscription. I completed the payments and was assured of beginning of the services on a particular date. However nothing happened. I even tried contacting the office on the very same number from which i had received call. But no one responded. Later i contacted the dsp mr manoj patel and he assured me that it will be resolved. However itâ€™s still not resolved and now no body is listening.

I seek help and reply from higher authority

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P

Pratibha Chandrasekar

from Bengaluru, Karnataka

Apr 2, 2020

This is to inform you that we have taken an annual subscription for times of india daily newspaper. It has not been delivered to us since a week. I request you to kindly interfere and sort it out as soon as possible.your quick action and kind cooperation is highly appreciated.thank you

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K

Kunapaneni Venkata Mohan Rao

Apr 6, 2020

K V MOHAN RAO, 262, Bhavani nagar, ECIL, Hyderabad.
THE TIMES OF INDIA. Subscriber ID is HY[protected].
yearly subscription 1/8/2019 and continue till 31/7/2020.
Paper not delivered since 10 days. I.e from 20.03.2020.

Times Of India Complaints & Reviews

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Times Of India reviews & complaints page 46

toi newspaper distribution

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non delivery of news paper at my residential address

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i am complaining about the choice of words in your articles

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complementary bag not issued - 11 months over

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in spite of full payment matrimonial ad was published

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vendor not delivered newspaper since 23d march

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times of india daily newspaper

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cheating

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