Times Of India Complaints & Reviews

I subscribed to toi paper (Customer no bl[protected] and was supposed to receive the paper from september 23, 2019. It is 5 days and innumerable phone calls and messages to the agent and the paper vendor have resulted in nothing. This is extremely poor customer service. I demand full refund and penalty from the organization. Else i will be compelled to go to consumer court.

Times of india, bangalore edition....

This paper vendor has been keeping the paper in the lane on a neighbours pipe where the paper gets wet due to rain. Even after telling him several times and complaining he does the same. At times we don’t get the newspaper for three to four days and get all of it together on the fifth day. Today i called him and told him why are u keeping the paper there and not at my place, he told me i wil not deliver it there be whatsoever or else come...

We have subscribed times of india newspaper from 5 months but only one month we received the paper after that till today we never received the paper. We contacted the subscriber and authority they never took the responsibility and did not give any proper response. I would kindly request for delivering paper regularly or refund the amount. We are ready to lodge complaint and claim refund by approaching consumer court....

I had made a booking for times newspaper subscription under order id: ts0003617 on 7 sep 2019. My services has still not started status as on 26 sep 2019. Please advise. No response from customer care. No response on emails.
Full payment was taken on 7 sep 2019.
Please get me newspaper subscription activated or refund my payment.

Regards,
Aman singla...

I have to inform you that i am buying toi, nbt and et newspaper from the above center from your salesmen santosh.
Salesman santosh is himself a hawker who is unable to deliver newspapers in time to the rest of the hawkers, as work of both a salesman and a hawker cannot be done by a single man, as both have the same timings, from many days to me and others it is inconvenient to get your newspaper easily.

This morning,...

After waiting 1 month and continuous follow up, yearly toi paper subscription not happening.

Two days they have delivered again toi total team sales, operation and delivery guy absconded.

After getting money is this ethic way of doing business.

I will take it up legally further if any response to mail or personal follow up.

Regards,
Balaji manokaran
Kithaganuru road...

My name is mahadevan k, your subscriber for the last 2 years residing at plot no. 17, door no: 11, haritha apartments 1st floor, indian bank colony 2nd main road, ambattur, chennai - 53. I have been supplied through mr. Gopi - agent so far.

I have renewed my subscription for the year 19-20 (From 16.11.19 to 16.11.20) on 18.09.19 but from 20.09.19 onwards. Ref. No:[protected]. I have neither got my regular daily nor my subscription...

My sub id[protected]
Am not received et paper from august 16th.

I called 7 time and sent mail to chennai office... But they are not resolving this.

My no [protected]

Ref:

On thu, aug 22, 2019 at 5:57 pm times group crm chennai wrote:

Dear subscriber

We made note of your grievance regarding non receipt and regret for the inconvenience caused in...

Dated:- 21 sep, 2019
Issue:
1. I have purchased kent grand plus mineral ro sl. No - kr[protected] & installed on 9 feb, 2019.
I am facing problems on regularly & needs replacement of same because it is giving more & more problems. Following complaint dates can be verified at your end:-
09 feb, 2019 - installed
10 feb, 2019 ist. Complaint
12 mar, 2019 2nd. "
19 mar, 2019 3rd."
08 apr,...

Payment reference no. 20190722111212800110168921279504760


Dear sir / madam

With reference to the above mentioned payment reference number for rs 599/-, which was paid on 22 july 2019 through paytm towards annual subscription for toi newspaper.
I am really sorry to say that till date, i have not received any customer copy and vendor coupon, despite of several followups over the phone to your office...

I paid an amount of rs 756 for toi subscription.
The amount got deducted but after sometime i received an email that the order was cancelled.
I have not received the refund of the amount or no response to my email.

The below mail was sent by times group after money was deducted from my account:


Dear reetishna,
Sorry for inconveniences, your order has not been placed. Your order...

Payment Reference no. 20190722111212800110168921279504760

Dear Sir / Madam
With reference to the above mentioned payment reference number For Rs 599/-, which was paid on 22 July 2019 through paytm towards annual subscription for TOI NEWSPAPER.

I am really sorry to say that till date, I have not received any customer copy and vendor coupon, despite of several followups over the phone to your office phone...

This is regarding times if india, times mega plus offer. It was a special subscription price of 895 rs for the period of 15 month. I made a cheque in favour of benette, coleman & co. Ltd. On 14/06/19. This got cleared on 16/07/19. After this never got coupons.. I am calling the representative manish yadav @ ‭+[protected]‬ and sanjay @ [protected] almost everyday since july but they never take my call. This is harassment and cheating....

Sir/madam,

I had been reading times of india for few years now. I just wanted to intimate change of address in order to enjoy reading the same.
Customer id is [protected]
My previous address was:

Flat 14, 3rd floor, dave doll apartment,
D'monte lane, orlem
Malad west, mumbai 400064

My new address is:

B / 5 galaxy apartment,
Ground floor, marve...

I paid annual subsciption for toi in feb 2019. Suddenly they stopped delivering paper for the past 15 days. No response to phone calls. Your offices also avoid helping resolving the issues. They say they are not connected with delivery issues. Who will resolve such issues? If you cannot, pl refund the balance. We will go for another paper. No one can wait for weeks and weeks.
My subscription form no: 404732, feb 2019
Prof. N...

Dear Sir, I happen to Subscribe Times news paper as well Famina magzine on 27 Jun 19 and Two cheques for Rs 1393/ & Rs720/ (receipt no. 2281)were handed over .I was promised that issues would commence wef Jul19 for news paper and Famina magzine wef Aug 19 .
Unfortunately do not have good experienced of dealing with your staff namely Mr Vikram Sharma . He was contacted on phone a no.of times in this inordinate delay in this matter....

Respected sir,
I would like to share my nasty and
Nightmare experience with the india's greatest newspaper times of india...
I had ordered a high end phone samsung galaxy s7 edge for ₹39, 996/- from flipcart on 7th september 2019 and delivery was made on 11sept.2019... To my horror i received a old and dead phone.
Sent an email to flipcart within an hour on receiving the phone..
There was no response...

Dear Customer Care/Mumbai,

It's been fairly long time that the TOI subscription coupons have not reached me.

Pls. do the needful at the earliest.

The bed sheet - bed cover gift has reached me as per the attachment of the envelop containing the bed sheet/bed cover gift.

The subscription coupons also be sent to the same address [ H. Roy, Prestige Residency, Gardenia, Flat No. B-202,...

Times of india newspaper agent is not ready to put paper in mangalam colony, annanagar west, chennai - 600040.
This is really unacceptable and i would like to escalate this matter to senior management of times of india and this is making me an issue on daily basis. Please do the needful in sorting it out. Kindly revert me with possibilities.

Thanks
Ramanan...

My subscription for the period 16.09.2019 to 15.09.2020 was renewed as early as june 2019. I have not received my copy of toi so far. I have not received more than 30 issues of toi during the months july to september 2019. Each time i register a complaint i will be issued a copy for 2 or there days. It's then back to square one.

I request you to take immediate steps to redress the issue or cancel my subscription and refund...