Times Of India Complaints & Reviews

We have changed address and post the address change we never recieved paper. Complaints never resolved and have been getting mail resolution. Pathetic service and getting reminder call for renewal and asked for what happen to the old subscription nobody answers. One year subscription drained and have donated money to time of india. The complaint launched reference no as follows
00051076, 31603218, 00057922, 31603218.

We are not receiving the newspaper daily...though we have the contacted the provider...he is careless and not picking up the phone...pls do this...or else I will not buy this News paper either I will suggest my neighbors to buy...I am an army person...I will be suggesting everyone not to buy this newspaper at any cost...this is gonna happen... thanks.

Subscriber ID: CH[protected]
Name J S V Ratnam
Mobile:[protected]
City: Chennai
Has been renewed TOI annual subscription during May'19 and has confirmed the address of delivery through the link received through message. Also got a confirmation about address registered and the news paper will be delivered from 1st June'19, but till date I am not receiving any paper.
I have tried the customer care number at chennai[protected] but no response. Even I have tried Mumbai no and complained, your representative of customer care Mumbai has taken details and told issue will be resolved quickly.
But no resolution.
Kindly help me

regards
J Ratnam
[protected]

Hi,

I am Tamilselvi and I am residing at Ponmar, Chennai. This year I renewed my subscription recently. But vendor is not delivering the paper properly. They are demanding more service charge. We are getting the paper only in 2 days a week. Please make arrangements to deliver the paper or return the subscription amount.

My subscriber id is [protected].

Thanks.

I am resident of R.R. Nagar Bangalore. I have paid for one year prepaid subscription through on line payment. My Area Manager for News paper delivery is Mr.Achinthya from Times of Group. I am not receiving my newspaper for last two weeks. I have lodged complaint with TOI bearing complaint number 00066709. I had spoken to Ms.Pavitra for the same.She has promised me to start the service again but as of today no one is delivering the newspaper. Now they have stopped taking our calls. I had sent messages as well as calls but he is not bothered to respond me.

When i spoke with my vendor he is telling to talk to TOI. Inspite of talking to customer care and lodging the complaint, still services not started. Please look into the matter at the earliest.

Regards.
B.N.Gowda
Mobile NO : [protected] / [protected]

Informed so many times to the delivery boy of TOI Paper in tadepalli, poojitha waterfront appartment to deliver the paper in time before 7am, but not delivering paper even before 8:30 AM.

I have subscribed for 1 year package.
For getting my 1st day paper also I strugelled for 1week.

Kindly instruct the paper boys/ contractors to deliver the TOI Paper in time i.e before 7:00 AM or else I will book the complaint in other mode.

I have subscribed times of India newspaper for one year. I was getting the newspaper till 11th May 2018. however thereafter vendor is asking for 20 Rs. Delivery charges p.m.
Concern is even if Any Delivery charges is to be paid it is to be paid by Times of India group. Why the consumer need to pay anything when he has already paid the amount for annual subcsription.
Issue raised with times of India one month back but so far no response received.
Anticipating help from your side.

Dear Sir

Times Of India

Ahmedabad

DearSir We read Times Of India & Ahmedabad Mirror Since Last 10 Years,

We have Paid CASH Against 2019-20 Annual Subscribe

I have Paid Your authorized Person CASH From My HOME

Order No: TAC 03166, Last One Month I call To Ahmedabad Office

For 12 Months Coupons, On Tel. No:[protected] with Kajalben

But she is Not answer me Properly,

I attached here with My ORDER COPY No: TAC03166 For your Ready reference

I hope You may give me Proper Reply & solve my Problem.

Thanking you,

BHARAT G. TRIVEDI,
156, Vrajesh Bunglow, Mukti Medan, Maninagar,
Ahmedabad: 380008, Mobile No: [protected]

E mail [protected]@USA.net

2019-20 annual subscribe

I have approached Times of India Kochi, office in Kerala for putting a matrimony advertisement and given the matter. The lady, Ms. Mary Mathew has shown a totally irresponsible and casual approach and ultimately the advertisement was put on wrong location and could not meett it very purpose. Initially she had made mistakes in phone number etc which we corrected immediately. Afterwards she put the adverisement under 'Hindu' whereas she was told to put the same under 'Malayali'. She even did not take our final confirmation before publishing it I have neither received any mail form her nor the receipt for amount given by me till date. As the advertisement was put in the wrong place without my confirmation It did not yield any proper response and ultimately my hard earned money was wasted.
The times of India Charges heavily compared to other National Dailies and is putting a very casual and irresponsible approach. My experience with Hindu was excellent as they have spent considerable time with me before finalising the advt even though their charges are one third only.

P S Neelambaran
[protected]
[protected]@yahoo.co.in

Hi, Day before yesterday I called to know about annual subscription pack your team on a number which I found on Google. Call receiver gave me another number for an annual subscription of the paper related query. Few minutes back I called on that number([protected]). The lady who picked the phone(Yashika) said that Ma'am its the number of Maharashtra circle and gave me another number([protected]) for Karnataka circle. I tried twice on this number. But it is showing me a wrong number. After that I called 4 times on [protected] number. But everytime my call disconnected after transferring to customer care team. Is this the way of TOI group to handle customer's issue? Please reply

TO
TIMES OF INDIA

Greetings,

Your complaint has been forwarded to Times Internet Limited customer service. You should receive a reply from the company representatives within several days.

Please login to your account to view and update the status of your complaint.
To view your complaint on ConsumerComplaints.in click here

We sincerely hope your issue will be resolved as soon as possible!

Kind regards,
ConsumerComplaints.in Team
We are here to help

Sir
Subscriber ID- CH[protected], renewed well in advance in April itself. Where as the subscription starts from June 16th 2019.
Where as in the last year subscription I haven't been receiving the news paper from 11th may 2019, when asked to vendor he said that he got instructions from office to stop delivery of news paper.
This year subscription starts from June 16th 2019, the news paper isn't been delivered today also.
I have already give complaints from may, no action has been taken.
Regards.
VIJAY challani (t.Prakash Chand )

Dear Sir

Times Of India

Ahmedabad

DearSir We read Times Of India & Ahmedabad Mirror Since Last 10 Years,

We have Paid CASH Against 2019-20 Annual Subscribe

I have Paid Your authorized Person CASH From My HOME

Order No: TAC 03166, Last One Month I call To Ahmedabad Office

For 12 Months Coupons, On Tel. No:[protected] with Kajalben

But she is Not answer me Properly,

I attached here with My ORDER COPY No: TAC03166 For your Ready reference

I hope You may give me Proper Reply & solve my Problem.

Thanking you,

BHARAT G. TRIVEDI,
156, Vrajesh Bunglow, Mukti Medan, Maninagar,
Ahmedabad: 380008, Mobile No: [protected]

E mail [protected]@USA.net

My subscription ID is CH[protected] i have subscribed for one year but till now i have not received my receipt by post. Delivery man of paper wants paper receipt to confirm subscription. Please send my receipt by post to my below address immediately.
Address. No 54 maduraisamy madam st. Sembium. Chennai 600011.landmard opp. Sembium fire station. Tamilnadu. India

I have resubscribe the news paper with payment of 599 and got the acknowledgement. I was been promised to receive the paper from 01st Jan 19 however today is 13th Jun 19. I have written so many emails and calls however there is no response.

today it was limit of my patient testing, they receive the call took my registered mobile no and laugh and hung up the call. Have never see such customer care center who make fun of their customer. Kindly do then needful.

Have been subscribing TOI for years and the subscription stopped suddenly. Have followed up with the CRM team and raised multiple complaints, however have been unable to solve this.

Contacted CRM team through emails and calls, they were just creating new req numbers everytime. A few of them includes : 00065659, 00065278, 00064258, 00063250, 00061917, 00060171, 00058365, 00057673

I have been a customer of TOI, Since 14 april 2019subscribe my paper not delivery yet June . My subscription ID valid till April 2020. The subscription paid online by office staff called me, staff has promised to bring the new paper vendor and get the paper delivered. He has not kept his word nor has given any alternate arrangement.

When I asked the person in the CRM Team for an email, I have not got any reply.
Only reapeated as we will resloved soon but no strictly action against vendor or supply, compensation should provided .
The restoration of delivery is highly appreciated.

I have been into Subscription for the last 2 years...Since May 2019 i have not received News paper when checked with the vendor he asks me to show the Coupon... I dont understand all of sudden how he stopped supplying the news paper... My address. Md.Rafeeq. 1a 3rd Lane jani John Khan Road, Royapettah Chennai-14... I have recently renewed the subscription few months before only... Kindly update with the same.

I buy 2 year subscription from the group but they promise gift voucher of amounting to 2000 with paper coupons but they dint give anything after clearing my cheque . the agent dint response and times group dint give me any answer, i think they are making fun of people with mental harassment . i need my money back and some notable punishment to the group so that they dint to this type of work with another civilian .

I have taken part in your wonderful predict the poll evnt imy mobile number is [protected], i recieved ack from toi for my prediction on 28 th, may. i also submitted further info asked regarding enhancement of my experience giving my age group and email id. i feel that my prediction should be one of the close ones my prediction forNDA/UPA/OTHR was 242/100/100. may i please be intimated the results of the event.thanks and regards

Customer Id No [protected] / Subscription Id No CH[protected]
Sir/Madam,

I have subscribed for Times of India Newspaper. I have received an SMS from TOI on 01.06.1019, that the issuance of the newspaper will commence from 01.06.2019.
Till date the supply of newspaper has not been commenced. I have lodged my complaint through email on 02.06.2019 and 07.06.2019, but could not evoke any response.
I have further contacted the customer care on 08.06.2019.
It is a matter of deep regret that the personnel concerned are least bothered about the grievances of their customers. It is not understood as to what difficulty they are having in commencing delivery of the Newspaper.
I also spoke with the local agent, he has also not bothered.
Please check up with your agents and advise them to start delivering the same at the earliest and ensure to mark the commencement date accordingly.
Thanks and regards.
A.Thenmozhi